105 of the
1,412 complaints filed about the Ford Maverick Hybrid
are about the driver-assist systems —
7% of everything owners reported.
The worst model year for it is 2023.
105
Complaints
7%
Share of all complaints
9
Crashes
0
Fires
Driver Assist & Collision Avoidance complaints by model year
I was driving at approx. 40 to 45 mph and in the process of braking for slowing traffic and the vehicle slammed on the brakes and left a short skid mark. I was about 50 feet behind the vehicle and braking when this occurred. I was lucky that the car behind did not rear end me. The collision alert did come on the dash at the same time it slammed on the brakes.
NHTSA complaint #11754175 — an unverified report by a vehicle owner.
The truck was being towed behind a motor home, while making a normal left turn from a complete stop the truck began swing wildly from side to side (death wobble). After stopping I found a dash warning "Steering Assist Fault, Service Required" and "Drive Mode Not Available". At that time the truck steering was very difficult to turn, the truck was not drivable. This is the second time this has happened. In June 2024 the exact same thing happened. Ford replaced the steering assembly (twice, the first part was defective) under warranty. I believe this to be a safety hazard. I tow the truck behind the motor home in order to have reliable transportation when I arrive to a destination and also to provide a safe way to get help if some incident occurs while on the road (motor home break down) or for an emergency at the destination. Both steering assist incidents occurred when I was in a remote area with no cell service or internet service. Had there been any kind of medical emergency it could have had unwelcome results.
NHTSA complaint #11754024 — an unverified report by a vehicle owner.
The truck was being towed behind a motor home, while making a normal left turn from a complete stop the truck began swing wildly from side to side (death wobble). After stopping I found a dash warning "Steering Assist Fault, Service Required" and "Drive Mode Not Available". At that time the truck steering was very difficult to turn, the truck was not drivable. This is the second time this has happened. In June 2024 the exact same thing happened. Ford replaced the steering assembly (twice, the first part was defective) under warranty. I believe this to be a safety hazard. I tow the truck behind the motor home in order to have reliable transportation when I arrive to a destination and also to provide a safe way to get help if some incident occurs while on the road (motor home break down) or for an emergency at the destination. Both steering assist incidents occurred when I was in a remote area with no cell service or internet service. Had there been any kind of medical emergency it could have had unwelcome results.
NHTSA complaint #11754024 — an unverified report by a vehicle owner.
I STARTED THE CAR AND MY ENGINE WONT TURN ON ONLY HYBRID SYSTEM. THE MAINTIENCE LIGHTAND ENGINE LIGHT APPEAR WITH FUEL DOOR OPEN ERROR AND TRACTION OFF AND DRIVER ASSITANCE OFF . I THEN JUMP STARTED TRUCK . TRUCK ENGINE THEN TURNED ON AND SAME ERRORS LIGHTS STILL APPEARED . BUT I WAS ABLE TO SHIFT INTO GEAR NOW WITH JUMP START . HOW EVER TRUCK WOULD NOT ACCELERATE WHEN I PUSH GAS PEDAL . BUT IF I LET GO OF THE BRAKES , THE TRUCK WILL SLOWLY ACCELERATE ON ITS ON . AND SPEED UP TO 30-40 MPH WITH OUT PRESSING THE GAS .
NHTSA complaint #11707290 — an unverified report by a vehicle owner.
I had been driving for 2 hours on the interstate when the truck starts losing power and warning lights start flashing. I got the truck to the shoulder before it slammed to a stop. I turned the engine off and waited until all the power turned off before restarting. The truck would only run in limp mode at 35 mph. I drove on the shoulder of the interstate to the next exit. I disconnected the battery and reconnected which allowed me to drive it normally to the dealership. After two days the dealer called to say they didn’t see any codes and there wasn’t anything wrong with it even after I sent pictures of the warning messages. This is the 5th time this has happened under similar circumstances.
NHTSA complaint #11697800 — an unverified report by a vehicle owner.
When I first bought the vehicle the "pre-collision assist not available" light on the dashboard was on from the factory. Service did something and got rid of it. However, it still comes on and off intermittently every now and then. Everything states cleaning off the area might help but that's not the issue as windshield/camera area is always clean. I don't know why it keeps going on and off but wanted to raise this concern as I am not sure if others are getting the same thing. Can this please be researched as I'm thinking faulty parts are the culprit here and is a HUGE safety issue!
NHTSA complaint #11679852 — an unverified report by a vehicle owner.
The contact owns a 2023 Ford Maverick Hybrid. The contact stated that while driving at an undisclosed speed and depressing the brake pedal, the pedal vibrated and pulsated, but the vehicle did not immediately stop, causing the braking distance to be extended. Additionally, the contact stated that the warning message "Pre Collision Activated" was erroneously displayed while driving with no other vehicles or large objects nearby. The vehicle was taken to the local dealer, who was unable to determine the cause of the failures. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 10,000.
NHTSA complaint #11678468 — an unverified report by a vehicle owner.
The rear camera warnings both visual and beeping sound did not activate while backing up. Safety of others was put at risk not warning them that the vehicle was backing up. Because of this failure, I backed into a pole causing the driver's side tail light to be cracked. The problem was reported to Fairway Ford who could not reproduced the failure. They contacted Ford "hotline" and Ford refused to acknowledge the failure. No police report was filed. Ford did not offer to inspect the vehicle. There were no former problems prior to this incident.
NHTSA complaint #11668140 — an unverified report by a vehicle owner.
Repeated failures of accessory battery resulting in powertrain failures. One incident disabled the response of the accelerator. Acceleration was only achieved by releasing the brake pedal and the vehicle slowly accelerated up to approx 35 mph. Battery has been replaced/repaired by dealer 4 times already, with a 5th pending shortly. Accessing the battery to jump start the vehicle requires lifting the back seat, including detaching car seat installed in the rear of the vehicle.
NHTSA complaint #11666525 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I have been on the open road in the Midwest today and the adaptive cruise control has been spontaneously accelerating, which is very dangerous. I have set the cruise control and then placed my hands at 10 and 2 o’clock on the steering wheel and I’m not touching any other controls and suddenly the truck starts to accelerate from the Speed. I have it set at to another 10 or 20 miles an hour and I have to hit the brake to kill it. I fully understand how adaptive cruise control works. This has nothing to do with the distance between my vehicle and the one ahead. This is on the open road with no vehicles in sight. It has been happening repeatedly and it’s obviously dangerous.
NHTSA complaint #11666164 — an unverified report by a vehicle owner.
The contact owns a 2024 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (BACK OVER PREVENTION), and the vehicle was taken to a local dealer and the recall repair was performed; however, several weeks later the failure occurred while the contact was reversing, and the rearview camera display remained frozen. There was no warning light illuminated. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 8,000.
NHTSA complaint #11662294 — an unverified report by a vehicle owner.
I was traveling in heavy traffic on [XXX] I was coming to a stop light so I tapped the brakes nothing there I had a choice hit the guy in front of me or go to the driveway to the right and I chose the driveway on the yard hit the e brake to prevent going into the building…the dealer Sanderson ford found the whole braking system imploded there repair is to put the same product back on..I’m worried the same thing will happen again both myself and the person in front of me could have at minimum been seriously injured this repair scares me…the abs and collision control lights came on as well as the brake light…there was 8000 miles on this vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11658761 — an unverified report by a vehicle owner.
While traveling 80 MPH using cruise control, the vehicle speed suddenly reduced and several warning lights illuminated. The three warnings were Pre-Collision Assist Not Available, Service Engine Soon Warning, and Powertrain Malfunction / Reduced Power. The accelerator pedal did not work but I was able to coast to the nearest exit. I stopped, turned the vehicle off and back on a few times but the warning lights would come back on. When I shifted the transmission into Drive the vehicle would take off on its own. I drove the remaining 30 miles just letting the vehicle accelerate on its own because the pedal did not work. It wouldn't accelerate over 35 MPH. The vehicle would still pull when I applied the brakes. Once home, I turned the vehicle off for an hour. When I turned it on the warning lights no longer illuminated and the vehicle drove normal.
NHTSA complaint #11658823 — an unverified report by a vehicle owner.
On [XXX], I was involved in a backing accident that was significantly caused by the subject of this recall (Manufacturer Recall Number24S59, NHTSA Recall Number24V684). When I put my vehicle in reverse, the rear view camera came on. However, what I didn't realize was that the image displayed on it froze shortly after the camera turned on making it appear that it was clear behind me and safe to back. But another vehicle had pulled off of the street and stopped right behind me immediately after I put it in reverse and was looking at the frozen image that it was clear and safe to back. The car behind me was shorter than my vehicle and had pulled in behind me in the drive-thru line at somewhat of an angle, so only the front of their vehicle was directly behind me and the rest of out of view of my rear view mirror. I was trying to back, because the drive-thru was two lanes and the right lane I was in was backed up due to a delay and an employee was waving me to come to the left lane since it was open and available. Because the other customer had just pulled in behind my vehicle from the street while my rear view camera was displaying a frozen image of when it was clear behind my vehicle, when I backed slowly, my rear bumper cracked the other car's front bumper. Because of Ford's safety issue, I have incurred an expensive liability claim for damages to the other party's vehicle. Claim details: Claim #: [XXX] ($3,563.81 in repairs + $581.06 rental car = $4144.87 total) StateFarmClaims@statefarm.com Ph: [XXX] Fax: [XXX] A fix for the recall has since been issued and I need to get my truck in for recall repairs. However, I am filing this complaint to NHTSA to document the damage caused by this issue and will also be seeking recourse from Ford. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11655174 — an unverified report by a vehicle owner.
On [XXX], I was involved in a backing accident that was significantly caused by the subject of this recall (Manufacturer Recall Number24S59, NHTSA Recall Number24V684). When I put my vehicle in reverse, the rear view camera came on. However, what I didn't realize was that the image displayed on it froze shortly after the camera turned on making it appear that it was clear behind me and safe to back. But another vehicle had pulled off of the street and stopped right behind me immediately after I put it in reverse and was looking at the frozen image that it was clear and safe to back. The car behind me was shorter than my vehicle and had pulled in behind me in the drive-thru line at somewhat of an angle, so only the front of their vehicle was directly behind me and the rest of out of view of my rear view mirror. I was trying to back, because the drive-thru was two lanes and the right lane I was in was backed up due to a delay and an employee was waving me to come to the left lane since it was open and available. Because the other customer had just pulled in behind my vehicle from the street while my rear view camera was displaying a frozen image of when it was clear behind my vehicle, when I backed slowly, my rear bumper cracked the other car's front bumper. Because of Ford's safety issue, I have incurred an expensive liability claim for damages to the other party's vehicle. Claim details: Claim #: [XXX] ($3,563.81 in repairs + $581.06 rental car = $4144.87 total) StateFarmClaims@statefarm.com Ph: [XXX] Fax: [XXX] A fix for the recall has since been issued and I need to get my truck in for recall repairs. However, I am filing this complaint to NHTSA to document the damage caused by this issue and will also be seeking recourse from Ford. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11655174 — an unverified report by a vehicle owner.
I had the recall work done for the back up camera that freezes while I am reversing. After the recall has been completed, it still freezes/glitches while I'm backing up. Nothing changed after they performed the recall work. I do believe that the technician performed the work he was told to, but it hasn't accomplished anything. The rear view camera still takes a few seconds to engage once I put the car in reverse, and while I am in reverse, actively backing up the car, the camera feed freezes repeatedly on-screen.
NHTSA complaint #11654006 — an unverified report by a vehicle owner.
While reversing into my driveway towards my garage, the rear parking aid did not show the truck with the radar bars on the reverse camera on the infotainment screen. The rear parking aid was on and was beeping, but did not show the radar on the screen. I restarted the vehicle and put the car in reverse and the radar began showing in the top right corner. I will attach pictures to this report.
NHTSA complaint #11646717 — an unverified report by a vehicle owner.
While reversing into my driveway towards my garage, the rear parking aid did not show the truck with the radar bars on the reverse camera on the infotainment screen. The rear parking aid was on and was beeping, but did not show the radar on the screen. I restarted the vehicle and put the car in reverse and the radar began showing in the top right corner. I will attach pictures to this report.
NHTSA complaint #11646717 — an unverified report by a vehicle owner.
While reversing into my driveway towards my garage, the rear parking aid did not show the truck with the radar bars on the reverse camera on the infotainment screen. The rear parking aid was on and was beeping, but did not show the radar on the screen. I restarted the vehicle and put the car in reverse and the radar began showing in the top right corner. I will attach pictures to this report.
NHTSA complaint #11646717 — an unverified report by a vehicle owner.
The contact owns a 2023 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that after starting the vehicle, the instrument panel failed to illuminate, and the vehicle was unable to drive forward immediately while the transmission was in drive(D). Additionally, while reversing the vehicle, the rearview camera image was blank. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact also related the failure to NHTSA Campaign Number: 25V123000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000. VIN tool confirms parts not available.
NHTSA complaint #11646186 — an unverified report by a vehicle owner.