EQUIPMENT:ELECTRICAL:INFOTAINMENT
See attached document for complaint.
NHTSA complaint #11682421 — an unverified report by a vehicle owner.
107 of the 11,737 complaints filed about the Ford Mustang are about the equipment — 1% of everything owners reported. The worst model year for it is 1995.
107
Complaints
1%
Share of all complaints
4
Crashes
2
Fires
EQUIPMENT:ELECTRICAL:INFOTAINMENT
See attached document for complaint.
NHTSA complaint #11682421 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
The contact owns a 2017 Ford Mustang. The contact stated that on various occasions, there was water coming from the passenger’s side of the instrument cluster rainy weather. The contact also stated that the infotainment screen intermittently failed to display as designed. No warning lights were illuminated. The vehicle was taken to two local dealers, Gosch Ford Escondido (1717 Auto Park Way S, Escondido, CA 92029) and North County Ford (450 W Vista Way, Vista, CA 92083) however, the failures could not be duplicated. The vehicle was not repaired, and the failure persisted. The manufacturer was made aware of the failure and informed the contact that the warranty had expired and advised them to file a complaint with the NHTSA Hotline. The failure mileage was 30,291.
NHTSA complaint #11508526 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
The ac evaporator core keeps going out and it’s now out of warranty. This has happened on thousands of mustangs. There needs to be a recall to force Ford to fix this costly problem that in 100+ heat is a major safety concern.
NHTSA complaint #11476782 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHEN THE AIR CONDITIONER WAS ACTIVATED, A FOREIGN OBJECT PROJECTED OUT OF THE VENT. THE CONTACT SUSTAINED INJURIES TO THE EYES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY THE DEALER. THE MANUFACTURER INFORMED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.
NHTSA complaint #11089958 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE INSTALLING AN AMATEUR RADIO IN THE VEHICLE AND DRIVING AT VARIOUS SPEEDS, THE CONTACT OBSERVED AN ABNORMAL NOISE WHILE THE RADIO WAS TRANSMITTING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
NHTSA complaint #10778120 — an unverified report by a vehicle owner.
EQUIPMENT ADAPTIVE/MOBILITY
I RECEIVED A RECALL NOTICE FROM FORD IN JULY OF THIS YEAR CONCERNING DEFECTED AIR BAG DEPLOYMENT ON DRIVER SIDE. IT IS NOW THE MIDDLE OF SEPTEMBER AND NO FURTHER ACTIONS HAVE BEEN TAKEN. AM I TO WAIT UNTIL AN ACCIDENT OCCURS BEFORE REPAIRS ARE MADE, OR CAN SOMETHING BE DONE TO SPEED UP THIS RECALL/REPAIR PROCESS?
NHTSA complaint #10764979 — an unverified report by a vehicle owner.
EQUIPMENT ADAPTIVE/MOBILITY
THE ABOVE VEHICLE IS A 2015 FORD MUSTANG ECO-BOOST CONVERTIBLE. IT IS EQUIPPED WITH ADAPTIVE CRUISE CONTROL. WHEN A VEHICLE IN FRONT SLOWS BELOW A SET SPEED OR A VEHICLE CUTS THE CAR OFF THE ADAPTIVE CRUISE CONTROL SLOWS THE CAR DOWN, OR STOPS IT, TO KEEP A PREDETERMINED DISTANCE. ACCORDING TO FORD THE SLOWING IS DONE BY THE ENGINE AND NOT THE BRAKES. ONCE THE VEHICLE SLOWS, AND IT IS SAFE, IT BEGINS TO ACCELERATE BACK TO THE SET CRUISE CONTROL SPEED. THE SLOWING, NOT BEING DONE BY THE BRAKING SYSTEM, DOES NOT ACTIVATE THE BRAKE LIGHTS. ONLY WHEN THE BRAKE PEDAL IS STEPPED ON WILL THE BRAKE LIGHTS COME ON WHICH ALSO WOULD DISENGAGE THE CRUISE CONTROL. WE HAVE HAD A COUPLE OF INCIDENTS IN WHICH THE VEHICLE BEHIND DOES NOT SEE THE CAR SLOWING, BY BRAKE LIGHTS, AND CLOSES AT A RAPID SPEED ON THE REAR OF THE CAR. LOOKING AT A DODGE RAM CLOSING, NOT KNOWING IT'S GOING TO STOP, CAN BE A BIT UNNERVING. I HAVE RECENTLY READ THAT THE AUTOMATIC BRAKING MAY BE INSTALLED ON FUTURE VEHICLES AS A STANDARD OPTION. I CAN'T IMAGINE THAT KEEPING A VEHICLE FROM CRASHING INTO A FORWARD MOVING VEHICLE IS ANY MORE OR LESS IMPORTANT THEN BEING STRUCK IN THE REAR BECAUSE BRAKE LIGHTS DON'T COME ON. I AM CERTAINLY MORE CAUTIOUS DRIVING THE ADAPTIVE CRUISE CONTROL ON BECAUSE OF THIS SAFETY ISSUE. I HAVE TALKED TO FORD "CUSTOMER RELATIONS DEPT" WHO WEREN'T SURE HOW TO FOLLOW THIS UP BUT TO SENT IT UP THE LADDER. I HAVE A FORD CASE #CAS-7876013. ...UPDATED 12/29/15 *BF ACCORDING TO FORD, THE SLOWING IS DONE BY THE ENGINE AND NOT THE BRAKES. ONCE THE VEHICLE SLOWS DOWN, AND IT IS SAFE, IT BEGINS TO ACCELERATE BACK TO THE SET CRUISE CONTROL SPEED. THE SLOWING NOT BEING DONE BY THE BRAKING SYSTEM, DOES NOT ACTIVATE THE BRAKE LIGHTS. ONLY WHEN THE BRAKE PEDAL I STEPPED ON WILL THE BRAKE LIGHTS COME ON WHICH ALSO WOULD DISENGAGE THE CRUISE CONTROL. THE CONSUMER STATED ON SEVERAL OCCASIONS, OTHER VEHICLES DID NOT OBSERVE HIM SLOWING DOWN BECAUSE THE BRAKE LIGHTS DID NOT ILLUMINATE. UPDATED 12/31/15.
NHTSA complaint #10763613 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE OPERATING THE VEHICLE WITH THE AIR CONDITIONER ACTIVATED, THE ODOR OF BURNT OIL WAS PRESENT INSIDE THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 200.
NHTSA complaint #10724207 — an unverified report by a vehicle owner.
EQUIPMENT
NEAR MISS - CAR PULLED OUT IN FRONT OF ME AND I INSTINCTIVELY HIT THE BREAKS AND PASSENGER SEAT BELT LOCKED UP AND WOULDN'T RELEASE CAUSING PASSENGER DISCOMFORT AND UNABLE TO BREATH, WAS UNABLE TO RELEASE SEAT BELT SO HAD TO CUT OFF . THIS IS A 2010 MUSTANG CONVERTIBLE WITH LESS THAN 50,000 MILES . CONTACTED DEALER AND SAID THAT THE SEAT BELT WAS NOT COVERED UNDER WARRANTY! IT WOULD BE $300 + LABOR ?? LOOKED ONLINE AND IT SEEMS THAT THERE ARE A LOT OF PEOPLE WHO HAVE THE SAME PROBLEM! FORD NEEDS TO RECALL AND FIX THIS PROBLEM!
NHTSA complaint #10614847 — an unverified report by a vehicle owner.
EQUIPMENT
CPSC: X1450985A. 2014 FORD MUSTANG. CONSUMER STATED THE CAR HAVE BEEN GIVING HER MULTIPLE PROBLEMS SINCE SHE BOUGHT IT. *LN THE CONSUMER STATED THE BLUETOOTH WAS NO-FUNCTIONAL WHEN THE AC WAS ON, THE BLOWER INTERFERED WITH THE MICROPHONE, CAUSING THE PEOPLE SHE CALLED, NOT TO BE ABLE TO HEAR HER. THE DEALER STATED IT WAS A CHARACTERISTIC OF THE VEHICLE. THE SPEAKERS IN THE DRIVER DOOR WERE NOT SECURED PROPERLY, WHICH CAUSED THEM TO RATTLE.
NHTSA complaint #10609391 — an unverified report by a vehicle owner.
EQUIPMENT ADAPTIVE/MOBILITY
MY CAR SHOWS ERRATIC NEEDLE MOVEMENT AND GAUGES ARE READING OVER HEAT 0 MILES PER HOUR WHILE MOVING AND STICKS AT 120 MPH AFTER USE AND IS PARKED. GAS METER IS OFF, ODOMETER IS OFF, IT'S VERY SCARY TO DRIVE AND EXPENSIVE. ALREADY DEALT WITH THE WATER LEAK ISSUE FORM PASSENGER SIDE. CLUSTER PANEL IS BROKEN I BELIEVE. BAD DASH BOARD. HUNDREDS OF FORUMS EXPLAIN SAME ISSUES ON GOING YEARS ON NEW MODELS. NOT SAFE OR FAIR FOR FORD TO NOT ADDRESS THIS DEATH TRAP.
NHTSA complaint #10607986 — an unverified report by a vehicle owner.
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
THE MOTORCRAFT FUEL FILTER ON MY 2002 FORD MUSTANG CRACKED AT THE SEAM WHERE THE INLET NIPPLE IS ATTACHED TO THE BODY OF THE FILTER. GASOLINE WAS SPRAYING OUT OF THE CRACK AND LEAKING ON THE GROUND. THE WYNN FILTER I PURCHASED TO REPLACE IT WITH USES A ONE PIECE FILTER BODY WHICH IS MUCH SAFER. HAS ANYONE ELSE REPORTED THE FILTERS BREAKING AND LEAKING?
NHTSA complaint #10512620 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AC COMPRESSOR CLUTCH WENT OUT CAUSING COMPRESSOR MOTOR TO LOCK UP SENDING METAL SHAVINGS INTO AC!
NHTSA complaint #10457139 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
ISSUE # 1 BRAKES: UPGRADE "BREMBO" BRAKES SQUEAKED ABOUT 2 WEEKS OUT THE DEALERSHIP. TOOK IT A TOTAL OF 4 TIMES AND DEALER COULD NOT FIND THE ISSUE, THE 5TH TIME, I DROVE THE VEHICLE AND SHOWED SERVICE ADVISOR AND TECH. ACCORDING TO DEALER THE REAR BRAKES WERE REPLACED. THE NEXT DAY, BRAKES ARE STILL SQUEAKING, TAKE IT BACK TO DEALER WHERE IT WAS REPAIRED A SECOND TIME, PICKED UP THE CAR, ON THE 4TH DAY, I WAS COMING TO SLOWING DOWN READY TO BRAKE, PUSHED THE CLUTCH AND CAR JOLTED FORWARD (AS IF I PUSHED THE GAS AND LET GO OF THE CLUTCH). I DID NOT THINK ANYTHING OF IT, 5 MINUTES LATER, THE CAR STARTED GRINDING, NOISE WAS ONLY HEARD WHEN DRIVING AND WOULD STOP AS THE VEHICLE CAME TO A STOP. A FEW DAYS AFTER THAT I WAS MOVING CAR FORWARD, IN MY DRIVEWAY, PUT IN FIRST GEAR, CLUTCH IN , AS I SLOWLY RELEASED THE CLUTCH (NEVER TOUCHED THE GAS), AND AS I TRIED TO BRAKE, THE VEHICLE DID NOT STOP, CLUTCH ENGAGED, PUSHED THE BRAKE AS HARD AS I COULD THE CAR KEPT MOVING AS IF THERE WAS PRESSURE ON THE GAS PEDAL, ENDED UP HITTING OUR SUV PARKED IN FRONT, CAR STILL DID NOT STOP, ACTUALLY PUSHED SUV ABOUT 10 FEET FORWARD, UNTIL I TURNED OFF VEHICLE AND USED THE HAND BRAKE. ISSUE # 2 A/C - WHEN DRIVING THE AIR WOULD COME ON RANDOMLY, FULL BLAST, THE SCREEN WOULD SHOW EXTERIOR TEMPERATURE AT 00, 2 FANS WOULD COME ON, ONE ON EACH SIDE OF THE SCREEN DISPLAYING 88 DEGREES (VEHICLE IS NOT EQUIPPED WITH DUAL AIR CONTROLS ). THIS HAPPENS RANDOM AND IN THE PAST 4 MONTHS I'VE HAD THE CAR I HAVE EXPERIENCED THIS ISSUE 3 TIMES. - DEALER CANNOT FIND THE PROBLEM.
NHTSA complaint #10456973 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
ALTERNATOR REPLACED 03/28/2007 GEAR SHIFT REPLACED 04/29/2008 ALSO REPLACED RADIO/CD PLAYER BATTERY REPLACED 04/01/2009 A/C COMPRESSOR 06/23/2010 ALTERNATOR 04/08/2011 BATTERY REPLACED 12/09/2011 CHECK CHARGING LIGHT STILL COMING ON.
NHTSA complaint #10440060 — an unverified report by a vehicle owner.
EQUIPMENT
THE INSTRUMENT CLUSTER IS DISPLAYING INCORRECT INFORMATION FOR THE SPEEDOMETER AND FOR THE ENGINE TEMPERATURE. THE SENSORS ARE WORKING CORRECTLY BASED ON A READING FROM THE OBD II PORT.
NHTSA complaint #10417151 — an unverified report by a vehicle owner.
EQUIPMENT
MY 2005 MUSTANG RPM GAUGE HAS QUIT WORKING. AFTER RESEARCHING ONLINE OF THIS ISSUE I FOUND THAT THIS IS A KNOWN ISSUE WITH MUSTANGS. CAN YOU PLEASE LET ME KNOW WHO I NEED TO CONTACT TO GET THIS ITEM UNDER A RECALL ITEM THAT MANDATES FORD TO FIX THE ISSUE.
NHTSA complaint #10416775 — an unverified report by a vehicle owner.
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
2000 FORD MUSTANG. CONSUMER REQUEST INFORMATION CONCERNING FACTORY TIRE JACKS THAT PROVED DANGER TO CONSUMERS *TGW THE CONSUMER STATED THE TIRE JACK BROKE WHILE IN THE PROCESS OF RAISING THE VEHICLE.
NHTSA complaint #10406368 — an unverified report by a vehicle owner.
EQUIPMENT
MY 2005 FORD MUSTANG V6 HAS BEEN HAVING SPEEDOMETER MALFUNCTIONS WEEKLY. THESE MALFUNCTIONS CAUSE THE SPEEDOMETER TO START AT NUMBERS THAT ARE NOT 0, RESULTING IN AN INACCURATE READING OF MY SPEED. IT READ 120 WHILE I MAY ONLY BE GOING 40 AND EVEN WHEN I SHUT DOWN THE VEHICLE IT WILL REMAIN AT 40+. A TEMPORARY FIX IS TO TURN THE VEHICLE ON AND OFF WHICH SOMETIMES CAUSES THE NEEDLES TO SLOWLY DROP, BUT USUALLY IT WILL STAY OVER 20 FOR EXTENDED PERIODS OF TIME, AND WHEN I DO SUCCEED IN REACHING 0 WITHIN A WEEK OR TWO THE PROBLEM WILL OCCUR AGAIN. I HAVE BEEN IN CONTACT WITH MANY OTHER OWNERS OF THE SAME MODEL AND YEAR OF THIS VEHICLE AND ALL ARE HAVING SIMILAR PROBLEMS, MOST OF US HAVE GONE TO A FORD DEALERSHIP AND HAVE BEEN TOLD THAT IT WILL BE A $500-$650 REPAIR/ REPLACEMENT OF THE INSTRUMENT CLUSTER WHICH SEEMS TO BE THE REASON FOR THE PROBLEMS, BUT SINCE SO MANY ARE HAVING A SIMILAR PROBLEM SHOULDN'T THIS BE A RECALL?
NHTSA complaint #10396848 — an unverified report by a vehicle owner.
EQUIPMENT
I OWN A 2005 V6 MUSTANG. THE SPEEDOMETER STOPED WORKING PROPERLY AT 75K MILES. MOST OF THE TIME IT STAYS AT ZERO MPH AND THEN OTHERS IT IS ALL OVER THE PLACE. NOW MY OIL GAUGE SEEMS TO GET STUCK ON COLD MORNINGS AND I ALSO NOTICED THAT TEMP GAUGE DOESN'T WORK SOMETIMES. WHAT IS GOING ON WITH THIS VEHICLE. I HAVE READ NUMEROUS COMPLAINTS ONLINE ABOUT THE SAME ISSUE OTHER 2005 MUSTANG OWNERS ARE HAVING. I HAVE NEVER HAD THIS HAPPEN TO ANY OTHER VEHICLE I HAVE EVER OWNED, AND I BELIEVE THAT THIS IS AN IHERANT ISSUE WITH THE YEAR AND MODEL. FORD SHOULD DO A RECALL AND FIX THIS PROBLEM. I AM ASKING FOR THE FORD COMPANY TO PICK UP THE TAB ON THIS ONE BEFORE SOMETHING HAPPENS AND SOMEONE GET'S HURT. THE SPEEDOMETER MALIFUNCTION COULD MISLEAD DRIVER'S OF SPEED AND CAUSE AN ACCIDENT. FORD WANT TO CHARGE $1K TO FIX THE ISSUE THAT OBVIOUSLY A FLAW WITH THE CAR MODEL. PLEASE HELP! MILEAGE: 81,729.
NHTSA complaint #10392556 — an unverified report by a vehicle owner.