316 of the
11,737 complaints filed about the Ford Mustang
are about the seat belts —
3% of everything owners reported.
The worst model year for it is 2000.
The contact owns a 2017 Ford Mustang. The contact stated that the driver's and passenger's side seat belts were seizing. The occupants were concerned about being stuck inside the vehicle. There were no warning lights illuminated. The mechanic removed the inside panels of the seat belts and greased and cleaned the parts. The contact stated that the failure was associated with NHTSA Campaign Number: 25V614000 (Seat Belts). The vehicle was taken to the local dealer, where an inspection was performed, and it was confirmed that the seat belts were working as designed. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 27,000.
NHTSA complaint #11746513 — an unverified report by a vehicle owner.
There are two recalls on this vehicle. South Bay Ford, located just a few miles farther away than Auto Nation Ford in Torrance has no problem with pick up and delivery resources to insure recall work is completed but stated I must use Auto Nation Torrance Ford because I fall into their service area, yet Auto Nation Ford Service Manager contacted on 6/22/2026 @ ~ 4:05 P.S,T. stated they do not have enough people to perform pick and delivery. It would seem to me Auto Nation Ford in Torrance has chosen profits over recall compliance putting lives at risk. I thought this was important enough for you to look into.
NHTSA complaint #11745773 — an unverified report by a vehicle owner.
Recall performed and tech stated parts were bad and needed desperately and parts were ordered. I have a repair invoice to prove it in my vehicle history. I rescheduled appointment for recall completion and service manager was very rude and stated recall doesn’t even have parts out until 11/2026. When I questioned if recall was performed improperly per TSB she placed me on hold for a while and she said parts department doesn’t have parts for me /never ordered anything and I can’t get the recall done.
NHTSA complaint #11744206 — an unverified report by a vehicle owner.
The contact owns a 2017 Ford Mustang. The contact stated that the seat belts failed to lock or latch securely into the buckles. Additionally, the contact stated that the rearview camera failed to operate as intended. The contact received a safety recall notification for NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was notified of the failures but declined to assist with the repairs. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 175,000.
NHTSA complaint #11743714 — an unverified report by a vehicle owner.
The driver-side seat belt retractor on my 2015 Ford Mustang GT Premium has failed. The seat belt retracts back into the retractor housing when released; however, it does not lock when pulled sharply and continues to extend freely. I confirmed this by repeatedly performing a rapid pull test while seated in the vehicle. The failure affects the seat belt restraint system because the belt does not appear to engage its locking mechanism. This could increase the risk of injury in a crash because the seat belt may not properly restrain the occupant during sudden deceleration or impact. The issue was inspected and confirmed by a Ford dealership service department. The dealer diagnosed the driver-side seat belt retractor as failed and recommended replacement of the retractor assembly. The dealer provided an estimated repair cost of approximately $550 plus tax. The vehicle was inspected by Smith Ford in Conway, Arkansas. The vehicle was also inspected for a separate seat belt recall, and the recall inspection passed. The dealer advised that the failed retractor was not related to the recall and would require customer-paid repair. There were no warning lights, messages, or airbag system warnings present when the failure was discovered. The primary symptom was that the seat belt would retract normally but would not lock during a rapid pull test. The exact date the failure first occurred is unknown, but the condition was identified during normal vehicle operation and later confirmed by the dealership.
NHTSA complaint #11742166 — an unverified report by a vehicle owner.
Driving approximately 20 mph, on a smooth road, in a retirement community, the drivers seat airbag explosively inflated without warning. The seatbelts are locked and unusable, the seat bolster is shredded, the driver door panel is disconnected as is the exterior rocker cover. I am afraid to drive the car in fear of the other air bags exploding while driving.
NHTSA complaint #11737021 — an unverified report by a vehicle owner.
This Recall has been out for more than 6 months without remedy. Is there anyway to get this resolved soon? Why hasn't there been any solution placed within a timely matter? I want to make sure that I am safely secured in my seat. I want to be able to trust that the seatbelt used will save my life if need be.
NHTSA complaint #11734561 — an unverified report by a vehicle owner.
They have a recall for the seatbelt so I got my car inspected and tested and my seatbelts are fine. I use this as a rental car and my business is stopped and I’m losing money every day that I cannot rent this out.
NHTSA complaint #11724952 — an unverified report by a vehicle owner.
Manufacturer has failed or is unable to remedy this safety recall for your vehicle IN A TIMELY MANNER. The Recall was from September 16, 2025. It has now been OVER half a year with NO remedy. I live in a salty air state and the last thing I want to happen is to drive with a seat belt with reduced effectiveness. I've ALREADY been in an accident a decade ago where a woman T-Boned me. I had a 2001 Mustang Convertible at the time with the convertible down. It's just like this Mustang with the recall but older. Thankfully the airbags and seat belt worked. Something needs to be done asap !!!!
NHTSA complaint #11725120 — an unverified report by a vehicle owner.
The contact owns a 2015 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (BACK OVER PREVENTION) and 25V614000 (SEAT BELTS). The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R), and occasionally a blank screen was displayed. The message "Rear-view Camera Unavailable - Contact Dealer" was displayed. The contact stated that the failure had obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was taken to the dealer. The dealer inspected the rearview camera and informed the contact that the camera had passed the inspection and the recall repair was not needed. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11715911 — an unverified report by a vehicle owner.
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V614000 (Seat Belts). The contact stated that the driver’s side front seat belt had detached from the frame. There were no warning lights illuminated. The local dealer was contacted and informed the contact that the recall repair would be available in June 2026. The vehicle was not diagnosed or repaired due to parts being on backorder. The manufacturer was not contacted. The failure mileage was approximately 50,000.
NHTSA complaint #11714914 — an unverified report by a vehicle owner.
The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V614000 (Seat Belts); however, the part to do the recall repair was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
NHTSA complaint #11710872 — an unverified report by a vehicle owner.
The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V614000 (Seat Belts). The contact called the dealer several times for status updates on when parts would be available for the recall repair and was informed that the manufacturer would notify owners with another letter when parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure.
NHTSA complaint #11710759 — an unverified report by a vehicle owner.
While backing up my rear view camera finally went completely out. I have 3 recalls and it's been way over a year or better all I keep getting is notices that they don't have my parts. Over a year really. Can you help me get my car fixed? I have 4 small grandchildren age 1-9 which 2 of them I pick up daily. I want to make sure I do everything I can to keep them safe. If I was a year late on my car payment they would not wait. I think I have been more than patient.
NHTSA complaint #11700983 — an unverified report by a vehicle owner.
The contact owns a 2017 Ford Mustang. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was intermittently displayed with distorted lines and was unclear. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V614000 (Seat Belts); however, the parts to perform the recall repairs were not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The contact stated that there had been no failure related to the seat belts. The approximate failure mileage was 200,000.
NHTSA complaint #11696539 — an unverified report by a vehicle owner.
The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V614000 (SEAT BELTS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11695907 — an unverified report by a vehicle owner.
The contact owns a 2015 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 25V614000 (Seat Belts) and 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11695276 — an unverified report by a vehicle owner.
The contact owns a 2017 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (BACK OVER PREVENTION) and 25V614000 (SEAT BELTS). However, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driving visibility, preventing the driver from safely operating the vehicle. The contact stated that a message for the camera failure was displayed on the instrument cluster. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
NHTSA complaint #11691586 — an unverified report by a vehicle owner.