On XXX I purchased a new 2026 Ford Mustang GT from the dealership at [XXX] and [XXX] in [XXX] 40 Hrs. after the purchase I was traveling on [XXX] Headed west at about 78 MPH the speed limit was 70 MPH., when my driver side rear tire let go, I mean totally blew out. The car slammed to the ground and the rear of the car slide to the right and almost flipped with me in it. I could have very well been killed. I don't know why this happened, but I clearly believe this to be a serious safety issue that needs to be dealt with by the dealership and Ford Motor corporation, next time someone may be killed. I have the tire and pictures of the tire if anyone needs them. I have contacted the dealership and has been speaking to executive Manager [XXX]. When I asked him about inspections and tire pressures before the car was delivered to me, he cut off all communications. I wrote them an official and signed statement by me concerning the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11750303 — an unverified report by a vehicle owner.
I was driving down the road in my 2018 Mustang ecoboost. When all of the sudden slowing down it locked the rear wheels up. I slid off the road and fortunately I didn’t hit anything but it did pop my side skirt off in the rear of the car. Thankfully the person behind me reacted in quick enough time to get around me considering the rainy weather conditions. This is very dangerous. It’s throwing a code for a solenoid B. Had traction control lights. And says see manual. But they all illuminated after the problem first happened. The car has been parked for a while. However someone suggested I try this website. There were no pre warnings to what was going on. The car drove fine up until the point of it just randomly deciding to lock the rear wheels up. I still owe money on the car and have been paying for it for almost two years since it happened. The car has around 100k miles. I saw online where my car is not the only case. One of the cases the car almost got hit by a train. Yikes.
NHTSA complaint #11708074 — an unverified report by a vehicle owner.
The contact owns a 2017 Ford Mustang. The contact stated while the dealer was replacing the tires, the dealer informed the contact that the lug nuts were swollen and needed to be replaced. The dealer was able to replace the tires; however, the lug nuts were not replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer informed the contact that goodwill assistance could not be provided and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 30,000.
NHTSA complaint #11661936 — an unverified report by a vehicle owner.
I took my 2016 Ford Mustang to a local Discount Tire store to replace my front passenger seat tire. A few minutes after my car was pulled into the work Bay I was called to the front desk. The store supervisor advised me at that time that his technicians noted that my Lug nuts were swelling and would soon either burst causing my tire to potentially become dislodged or at the very least many garages would not be able to remove the lug nuts and ultimately the tire. He added that this was a common and known issue of Ford and there was even a potential class action suit regarding the issue. Of course the Supervisor's "fix" was to sell me a kit of replacement lug nuts which i Purchased at the cost of $95 dollars. I feel this is very dangerous and Ford should be responsible to reimburse me for the cost to replace inferior parts.
NHTSA complaint #11628000 — an unverified report by a vehicle owner.
After owning the car for 3 years and putting a little under 50K miles on the vehicle, I have had to change my tires twice now because the inner tread would go bald after 20k miles or so. I had to alignment checked and the dealership said it was within spec. I have kept up with the tire rotations as well and the suspension and shocks are working as well. I believe the problem is that the camber/toe in and toe out specs are too wide that it allows for the tires to wear unevenly.
NHTSA complaint #11610255 — an unverified report by a vehicle owner.
UP -DATE to my previous complaint # 11609504. Ford dealer still had two-piece lock nut for sale at parts counter. Did not mention the recall for Fords two- piece nuts or mention the problem with this nut.
NHTSA complaint #11609598 — an unverified report by a vehicle owner.
All wheel nuts had to be replaced when new tires were replaced Cost for the nuts $226. NO inspected or change the nuts that were swollen. by Ford. Did the recall No06tice end last year in August.
NHTSA complaint #11609504 — an unverified report by a vehicle owner.
My daughter was driving her 2022 Mustang GT when the rim snapped, vehicle went into a truck, started flipping on the highway, then burst into flames. My daughter had approximately 3 minutes before it was engulfed. The manufacturer, Wheel Pros, stated that the insurance company allowed us $400 for the rim, so we should be good. This looks like a defective rim. It put my daughter’s life in danger. In June 2023, there was another complaint about rims cracking from this same company. My daughters rim basically had the center of the rim still attached to the car with all lug nuts in place. The center snapped away from the barrel and tire, causing the tire to come off the car.
NHTSA complaint #11608834 — an unverified report by a vehicle owner.
MIKE RICKENBACK Ford dealership service shop declined me a tire rotation because they assessed my OEM lug nuts to be swollen and in need of replacement. Unbeknownst to me this is a well documented safety hazard.
NHTSA complaint #11544199 — an unverified report by a vehicle owner.
I recently took my vehicle to the local Ford dealer to get the oil changed and tires rotated. The service technician told me that they could not do the tire rotation without replacing my lug nuts at a cost of $100 because the lug nuts were swollen. I told her I wasn't interested thinking this was some type of bogus sales ploy. I mean how can lug nuts swell? She then threatened, " well you know if you have a flat you'll be stuck on the side of the road unable to change the tire!" This made me angry because I thought it was a bunch of baloney. When I got home I actually removed the lug wrench from my trunk and tried to remove the lug nuts only to find that she was telling the truth. I could not get the lug wrench on the nuts without driving it on with a hammer. Then the nut was stuck in the wrench which had to be clamped in a vise and the nut driven out with a punch. This is how I replaced all my lug nuts. I bought a set from Advance Auto Parts for $41. However, I still have to question why this problem which can leave people stranded on the side of the road and which the Ford dealerships are obviously aware of has not resulted in a recall?
NHTSA complaint #11525047 — an unverified report by a vehicle owner.
All the lug nuts on my vehicle needed to be replaced due to swelling of the lug nut. The lug nuts were almost impossible to remove. If I would have had a flat tire the tire could not have been removed from the side of the road which is a safety hazard. I had the lug nuts replaced at Friendly Ford in Las Vegas, NV. I was told by the dealership this is a normal problem with the lug nuts Ford is using now. I live in the desert so I am confused how moisture can cause lug nuts to swell when there is very little humidity. This is a known problem for many Ford vehicles why are they allowed to put defective parts on vehicles?
NHTSA complaint #11519586 — an unverified report by a vehicle owner.
All the lug nuts on my vehicle needed to be replaced due to swelling of the lug nut. The lug nuts were almost impossible to remove. If I would have had a flat tire the tire could not have been removed from the side of the road which is a safety hazard. I had the lug nuts replaced at Friendly Ford in Las Vegas, NV. I was told by the dealership this is a normal problem with the lug nuts Ford is using now. I live in the desert so I am confused how moisture can cause lug nuts to swell when there is very little humidity. This is a known problem for many Ford vehicles why are they allowed to put defective parts on vehicles?
NHTSA complaint #11519586 — an unverified report by a vehicle owner.
Accident after side swiping cattle guard, flew off the road at 70mph, landing roughly, and bouncing off desert terrain, trying to control crash outcome, realign no brakes, and no way to slow down vehicle, except no acceleration, and turned away from homes and power poles, to eventually slam into a a higher terrain, until complete stop. My repaired airbags didn't deploy, and at that speed, my passenger side wheels were shattered, tires flat, face hit the steering wheel and windshield, my knees hit dashboard, arms bounced off off everything the seat belt couldn't protect me from. Because of airbag failure to deploy, I ended up with 2 fractures, T9 and L1, 6 lose teeth making front teeth unable to use, and 2 cervical discs pushing into spinal column. I have Medicaid for insurance, and they will not do the surgery on my neck, so I have permanent nerve damage to my arms and hands, and the rest of my life to avoid any falls, or sudden injury to these areas so I can exist as a cripple, all because the safety equipment mandated by you, failed or was non existent. I had basic motor insurance coverage and no medical for me. What do you propose I do, with what's left of my car and my body parts, to continue existing in this life? Why have safety regulations when the equipment is knowingly defective, and costly, with no recourse in case something happens, before you as owner, are aware of it. I'm so pissed off to discover I own a vehicle, or paid for vehicle, that tried to kill me.
NHTSA complaint #11516102 — an unverified report by a vehicle owner.
My 2016 Mustang GT has swollen lug nuts which must be replaced . This is a safety issue. Please advise as to whether tyhe company intends to correct this failure.
NHTSA complaint #11508856 — an unverified report by a vehicle owner.
"Swollen Lug Nuts" Car was in for service and state inspection including tire rotation. Was informed that the car had "swollen lug nuts". Soft outer metal of lug nuts has deformed due to use of impact wrenches used in tire rotation over the life of the car. Continued swelling of the lug nuts will make it impossible to remove wheels with the manufacturer supplied tire iron.
NHTSA complaint #11509006 — an unverified report by a vehicle owner.