FaultScore

FaultScore report

2009 Ford Ranger problems

Owners have filed 179 complaints about the 2009 Ford Ranger with NHTSA between 2009 and 2026. The largest single group is the airbags. Across this model's run it ranks 24 of 26 worst.

B

FaultScore 35/100

Higher is worse. Measured against the other years of the Ford Ranger.

How this is worked out

The numbers

179

Complaints

4

Crashes reported

0

Fires reported

4

Injuries reported

1 complaint reports a death.

36,250 mi

Median mileage at failure

Half of reported failures happened before this

46%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 24 vs 50 Severity 26 vs 50 Early failure 78 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 24
Against the median year of the Ford Ranger. 50 means typical for this model; 100 means roughly double.
Severity — 26
5% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 78
46% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2009 compares with every other Ford Ranger

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2009 Ford Ranger

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 144 80.4%

2 crashes, 0 fires · median 60,000 mi

Brakes 6 3.4%

Median failure at 30,829 miles

Engine & Cooling 6 3.4%

Median failure at 1,500 miles

Transmission & Drivetrain 4 2.2%

Median failure at 25,000 miles

Body & Structure 3 1.7%

Median failure at 62,535 miles

Steering 3 1.7%

1 crashes, 0 fires · median 975 mi

Other & Unspecified 2 1.1%

Median failure at 36,000 miles

Wheels 2 1.1%

Median failure at 74,506 miles

Fuel & Propulsion 2 1.1%

Median failure at 65,537 miles

Acceleration & Cruise Control 2 1.1%

Median failure at 12,500 miles

Electrical System 2 1.1%

Median failure at 55,000 miles

Equipment & Accessories 1 0.6%

Median failure at 25,000 miles

Tires 1 0.6%

Median failure at 350 miles

Suspension 1 0.6%

1 crashes, 0 fires · median 37,000 mi

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 5 10.9%
1,000 – 9,999 miles 4 8.7%
10,000 – 24,999 miles 4 8.7%
25,000 – 49,999 miles 15 32.6%
50,000 – 74,999 miles 6 13.0%
75,000 – 99,999 miles 7 15.2%
100,000 – 149,999 miles 3 6.5%
150,000+ miles 2 4.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

May 2009 peak 27 Aug 2026

Recalls on the 2009 Ford Ranger

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2021077 8,811 units in Canada

Airbag

Issue: This recall is for certain vehicles that had the driver-front and/or passenger-front airbag inflator replaced after a collision or theft. An obsolete airbag may have been installed. On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the driver-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: The company will notify owners by mail and instruct you to take your vehicle to a Ford dealer to inspect the driver and/or passenger airbag inflator or module and replace it, if necessary. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.

Recall 2021029 274,737 units in Canada

Airbag

Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the driver-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: Ford will notify owners by mail. The corrective actions for this recall are under development. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.

Recall 2019005 300,898 units in Canada

Airbag

Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: Owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag inflator replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected. Additional note: This recall supersedes recalls 2016-347 (Ford Safety Improvement Program 16S26), 2017-024 (Ford Recall 17S01) and 2018-035 (Ford Recall 18S01). Vehicles repaired under the previous recalls do not require repair under this recall.

Recall 2018035 36,727 units in Canada

Airbag

On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected. Additional note: This recall is superseded by recall 2019005 (Ford Recall 19S01). Please see <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2019005">recall 2019005</a> for more information.

Recall 2016347 5,867 units in Canada

Airbag

Ford Canada is conducting a voluntary Safety Improvement Program involving passenger airbag inflators in certain vehicles that were originally sold or ever registered in certain high humidity areas of the United States equipped with Takata airbags. Ford will replace the driver or passenger inflator on affected vehicles, depending on the vehicle involved. Owners who believe their vehicles may have been originally purchased or registered in the states of New Jersey, Delaware, District of Columbia, Maryland, Pennsylvania, Ohio, Indiana, Illinois, Virginia, West Virginia, Kentucky, Missouri, Nebraska, Kansas, Oklahoma, Arkansas, Tennessee, North Carolina, Nevada, Arizona, New Mexico, California, Texas, Louisiana, Mississippi, Alabama, Georgia, South Carolina, Florida, Hawaii, Puerto Rico or the U.S. Virgin Islands should contact a Ford dealer. This action is not being conducted under the requirements of the Motor Vehicle Safety Act. Note: This Safety Improvement Program is superseded by recall 2019005 (Ford Recall 19S01). Please see <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2019005">recall 2019005</a> for more information.

Recall 2011251 5,815 units in Canada

Lights And Instruments

On certain 2011 Ranger vehicles, the multi-function switch, installed during vehicle assembly, could malfunction and fail. Additionally, other vehicle models may have received the affected switch as a replacement part during service, and are therefore also involved in this campaign. Failure of the multi-function switch could result in a loss of turn signal, tail lamp, hazard warning signal flasher and/or stop lamp function. Failure of these lighting components to illuminate may result in the following road users being unaware of the driver's intentions, as well as reducing vehicle conspicuity during hours of darkness, which could increase the risk of a crash causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the multi-function switch.

Recall 2009018 982 units in Canada

Steering

On certain Ranger 4x2 pickup trucks, the front spindle may have been manufactured without proper heat treating. As a result the spindle may, over time, fatigue to fracture without warning, which could allow the front spindle and wheel to separate from the vehicle. A wheel separation may result in a loss of control which could lead to a crash, causing property damage, personal injury, or death. Correction: Dealers will verify the front spindle manufacturing date and, if necessary, replace the spindle assembly.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 45,000 miles Meade, KS Crash 1 injured 1 killed

AIR BAGS

MY FATHER WAS KILLED IN DOWNTOWN MEADE KANSAS LESS THAN 20 MILES PER HOUR HIT BY 2 SEMIS ON HIGHWAY 54. I HAVE NO IDEA WHETHER AIRBAGS WERE INVOLVED IN HIS DEATH BUT I THOUGHT DRIVERS SIDE HAD BEEN REPLACED THEY HADN'T GOT DRIVERS SIDE LAST WEEK! HE WAS TURNING LEFT HAVE TRAFFIC REPORT BUT IN SOME PART OFFICER LIED ON REPORT, I TRIED TO GRT 3 ATTORNIES TO TAKE TO COURT BUT NONE WANTED TO CAUSE OF IMMUNITY.*DT*DT

NHTSA complaint #11415590 — an unverified report by a vehicle owner.

at 50,000 miles Underwood, IA Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNED A 2009 FORD RANGER. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE CRASHED HEAD ON INTO A SECOND VEHICLE. THE CONTACT'S VEHICLE SUSTAINED SEVERE FRONT END DAMAGE. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. THE DRIVER SUSTAINED BACK AND NECK INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO FIRESTONE INC BIA WHERE IT WAS DIAGNOSED THAT THERE WAS A FAULTY SENSOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO INDICATED THAT THE DRIVER SIDE AIR BAG WAS REPLACED IN 2010 BY THE DEALER AFTER HITTING A DEER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000. *TT

NHTSA complaint #11056808 — an unverified report by a vehicle owner.

at 37,000 miles Clayton, GA Crash 2 injured

STEERING

TRAVELING HOME FROM A TRIP OUT OF TOWN, WE EXPERIENCED A SLIGHT PULL TO THE RIGHT, WHICH ONLY HAPPENED ONCE AT THE BEGINNING OF OUR TRIP. WE WERE THINKING IT MAY BE TIME FOR AN ALIGNMENT. AS WE WERE TRAVELING HOME, WE STOPPED FOR GAS AND UPON RETURNING TO THE EXPRESSWAY AND GAINING SPEED, SOMETHING IN THE FRONT RIGHT OF THE TRUCK SNAPPED. THERE WAS A LOUD NOISE AND THEN THE TRUCK VEERED SEVERELY TO THE RIGHT. AS WE ATTEMPTED TO REGAIN CONTROL OF THE TRUCK IT SLAMMED INTO THE CONCRETE WALL DIVIDING THE HIGHWAYS. MY HUSBAND AND I BOTH HAVE MULTIPLE BRUISES, ALONG WITH QUITE A BIT OF PAIN AT THE MOMENT. WE WERE VERY FORTUNATE TO HAVE WALKED AWAY FROM THIS ACCIDENT. THE TRUCK IS A TOTAL LOSS AND QUITE SCARY TO LOOK AT. I DO HAVE PICTURES AVAILABLE IF REQUESTED.

NHTSA complaint #10582952 — an unverified report by a vehicle owner.

at 37,000 miles Clayton, GA Crash 2 injured

SUSPENSION

TRAVELING HOME FROM A TRIP OUT OF TOWN, WE EXPERIENCED A SLIGHT PULL TO THE RIGHT, WHICH ONLY HAPPENED ONCE AT THE BEGINNING OF OUR TRIP. WE WERE THINKING IT MAY BE TIME FOR AN ALIGNMENT. AS WE WERE TRAVELING HOME, WE STOPPED FOR GAS AND UPON RETURNING TO THE EXPRESSWAY AND GAINING SPEED, SOMETHING IN THE FRONT RIGHT OF THE TRUCK SNAPPED. THERE WAS A LOUD NOISE AND THEN THE TRUCK VEERED SEVERELY TO THE RIGHT. AS WE ATTEMPTED TO REGAIN CONTROL OF THE TRUCK IT SLAMMED INTO THE CONCRETE WALL DIVIDING THE HIGHWAYS. MY HUSBAND AND I BOTH HAVE MULTIPLE BRUISES, ALONG WITH QUITE A BIT OF PAIN AT THE MOMENT. WE WERE VERY FORTUNATE TO HAVE WALKED AWAY FROM THIS ACCIDENT. THE TRUCK IS A TOTAL LOSS AND QUITE SCARY TO LOOK AT. I DO HAVE PICTURES AVAILABLE IF REQUESTED.

NHTSA complaint #10582952 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Groton, CT

AIR BAGS

The contact owns a 2009 Ford Ranger. The contact received notifications of NHTSA Campaign Number: 19V001000 (Air Bags) and 21V158000 (Air Bags) and requested to be removed from the recall distribution list. The local dealer and manufacturer were contacted on several occasions.

NHTSA complaint #11757887 — an unverified report by a vehicle owner.

Orange, TX

AIR BAGS

Takata recall. The contact owns a 2009 Ford Ranger. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11507192 — an unverified report by a vehicle owner.

Spring Lake Heights, NJ

AIR BAGS

2009 FORD RANGER. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 21V-158.

NHTSA complaint #11490926 — an unverified report by a vehicle owner.

Evansville, IL

AIR BAGS

Takata Recall. The contact owns a 2009 Ford Ranger. The contact received a notification for NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11458007 — an unverified report by a vehicle owner.

Pennsville, NJ

AIR BAGS

Takata recall. The contact owns a 2009 Ford Ranger. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

NHTSA complaint #11438628 — an unverified report by a vehicle owner.

Shelton, CT

AIR BAGS

RECALL NOT OCCURING IN A TIMELY MANNER This recall has the potential of severe injury in a crash I received notification of recall in April 2021 It is now 6 months later with no contact 6 months after notification Safety recall notice 21S12 / NHTSA Recall 21V158

NHTSA complaint #11435618 — an unverified report by a vehicle owner.

NEW Orleans, LA

AIR BAGS

FORD DEALERSHIPS ARE UNABLE TO GET PARTS NEEDED TO FIX THE OPEN RECALL FOR THE DRIVERS SIDE AIRBAGS.

NHTSA complaint #11415804 — an unverified report by a vehicle owner.

at 45,000 miles Meade, KS Crash 1 injured 1 killed

AIR BAGS

MY FATHER WAS KILLED IN DOWNTOWN MEADE KANSAS LESS THAN 20 MILES PER HOUR HIT BY 2 SEMIS ON HIGHWAY 54. I HAVE NO IDEA WHETHER AIRBAGS WERE INVOLVED IN HIS DEATH BUT I THOUGHT DRIVERS SIDE HAD BEEN REPLACED THEY HADN'T GOT DRIVERS SIDE LAST WEEK! HE WAS TURNING LEFT HAVE TRAFFIC REPORT BUT IN SOME PART OFFICER LIED ON REPORT, I TRIED TO GRT 3 ATTORNIES TO TAKE TO COURT BUT NONE WANTED TO CAUSE OF IMMUNITY.*DT*DT

NHTSA complaint #11415590 — an unverified report by a vehicle owner.

at 34,500 miles Cincinnati, OH

SERVICE BRAKES

MY PARENTS 2009 FORD RANGER HAS HAD AN ONGOING ISSUE WITH THE BRAKES. WE TOOK IT TO THE LOCAL FORD DEALERSHIP AND THEY DIAGNOSED THE PROBLEM AS A WHEEL SPEED SENSOR WAS NOT WORKING. THEY INSTALLED IT AND IT DIDN'T RESOLVE THE PROBLEM! ON DAY TWO, THEY CAME UP WITH A NEW DIAGNOSIS THAT THE TONE/EXCITER RING WAS DAMAGED BY A PREVIOUS MECHANIC/BRAKE JOB. THE TRUCK HAS LESS THAN 35,000 MILES. THEY WANTED ANOTHER $400 TO REPLACE THE TONE RING. I DECLINED BECAUSE IT WAS WAY TOO MUCH MONEY AFTER PAYING $300 FOR THE SENSOR. THEY SAID THEY COULDN'T WARRANTY THEIR WORK, AFTERWARDS, I BEGAN TO RESEARCH FORD BRAKE ISSUES, AND SPECIFICALLY ABS & TONE RING ISSUES. IT TURNS OUT, THAT AFTER LOOKING AT VARIOUS YOUTUBE VIDEOS, FORD FORUMNS, ARTICLES, ETC. I LEARNED THAT FORD HAS HAD SIGNIFICANT ABS ISSUES ESPECIALLY IN 2008 AND 2009. EVEN MORE INTERESTING WAS THE FACT THAT MANY MODELS HAVE HAD THE SAME PROBLEMS (FOCUS AND ESCAPE) AND HAVE MAY HAVE BEEN RECALLED. NOT 100% SURE, BUT THE RANGER HAS NOT. BASICALLY, THE TONE RING IS ATTACHED TO THE WHEEL HUB/AXLE AND SPINS WITH THE TIRE. THIS CREATES A MAGNETIC FIELD WHEREIN THE SENSOR DETERMINES THE SPEED OF THE WHEEL. IF THE TONE RING IS DAMAGED, THE SENSOR SENDS VARIOUS ERROR CODES TO THE ECM AT WHICH POINT THE ABS BRAKE WILL DISENGAGE THE BRAKES ON THE WHEEL AFFECTED. AND THEN IT WILL ENGAGE THE BRAKES, AND REPEAT THIS UNTIL THE VEHICLE COMES TO A STOP. ESSENTIALLY, THE ABS SYSTEM OVERRIDES THE BREAK PEDAL AND YOU LOSE BRAKING ABILITY ON THAT WHEEL. NOT ONLY THAT, WITH MY VEHICLE, THE ABS WARNING LIGHTS HAVE NEVER COME ON; EVEN AFTER THEY REPLACED THE SENSOR. THE VEHICLE IS GETTING WORSE. AT EVERY STOP IT'S MAKING NOISES AND IT'S HARDER TO STOP THE VEHICLE. AS I SAID EARLIER, THE THEORY IS THE CORROSION OF THE AXLE IS BREAKING THE RING, WHICH IS ANOTHER NON RUSTING METAL, I'M PRETTY SURE THE DEALERSHIP DID NOT EXAMINE THE RING. HELP!!!!

NHTSA complaint #11412883 — an unverified report by a vehicle owner.

at 110,875 miles Prescott, AZ

ENGINE

EXACT SAME PROBLEM AS NHTSA CAMPAIGN ID 11V126000. ENGINE SHROUD PENETRATED HIGH PRESSURE FUEL LINE, WITH FUEL SPRAYING OUT OF LINE. CANNOT BELIEVE VEHICLE DID NOT CATCH ON FIRE. OUR 2009 FORD RANGER VIN # NOT COVERED BY RECALL - IT SHOULD BE. FORD REFUSES TO ACKNOWLEDGE THE PROBLEM OR COVER THE REPAIR FOR OUR VIN #. PART # REFERENCE [XXX]. WE FILED A COMPLAINT WITH FORD CUSTOMER SERVICE - CASE # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11363183 — an unverified report by a vehicle owner.

at 110,875 miles Prescott, AZ

FUEL/PROPULSION SYSTEM

EXACT SAME PROBLEM AS NHTSA CAMPAIGN ID 11V126000. ENGINE SHROUD PENETRATED HIGH PRESSURE FUEL LINE, WITH FUEL SPRAYING OUT OF LINE. CANNOT BELIEVE VEHICLE DID NOT CATCH ON FIRE. OUR 2009 FORD RANGER VIN # NOT COVERED BY RECALL - IT SHOULD BE. FORD REFUSES TO ACKNOWLEDGE THE PROBLEM OR COVER THE REPAIR FOR OUR VIN #. PART # REFERENCE [XXX]. WE FILED A COMPLAINT WITH FORD CUSTOMER SERVICE - CASE # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11363183 — an unverified report by a vehicle owner.

Covington, VA

AIR BAGS

TL* THE CONTACT OWNS A 2009 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11245777 — an unverified report by a vehicle owner.

SAN Antonio, TX

ELECTRICAL SYSTEM

THE RADIO HAS BEEN TURNING ON AND OFF SINCE IT WAS BOUGHT NEW. THE DASHBOARD DIMS OFF AND ON AND ILLUMINATES THE BATTERY LIGHT OFF AND ON. THE HEADLIGHTS AND BLINKERS AND BREAK LIGHTS COME IN AND OUT AND DON'T ALWAYS WORK. IT HAS BEEN TAKEN INTO THE DEALERSHIP SEVERAL TIMES REPEATEDLY FOR YEARS AND NONE OF THE SERVICE TECHS CAN TELL ME WHAT'S WRONG. THEY DON'T KNOW HOW TO FIX IT.

NHTSA complaint #11204908 — an unverified report by a vehicle owner.

at 70,000 miles Cadillac, MI

AIR BAGS

"TAKATA RECALL" I HAVE BEEN TRYING TO GET AN APPOINTMENT TO HAVE THIS AIR BAG REPLACED. THIS IS SAFETY RECALL NOTICE19S01 / NHTSA RECALL 19V-010. IT IS ON A 2009 FORD RANGER PICKUP. IT HAS BEEN 3 MONTHS SENSE I WENT IN TO SCHEDULE AN APPOINTMENT, BEEN BACK IN 2 MORE TIMES T SEE WHAT THE HOLD UP IS & I GET THE RUN AROUND. I JUST CALLED FORD MOTORS AND THEY SUGGESTED THAT I GO TO A DEALER 30 MILES AWAY. MY LOCAL DEALER WHERE I BOUGHT THE TRUCK NEW IS LESS THAN 1 MILE AWAY. THAT IS FOX MOTORS OF CADILLAC, MICHIGAN, THEIR PHONE NUMBER IS 231-775-3448. MY PHONE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11189794 — an unverified report by a vehicle owner.

Ketchikan, AK

AIR BAGS

I HAVE RECEIVED THREE AIRBAG SAFETY RECALL NOTICES 18S01 WITH HONE NUMBER 866-436-7332 & 866-436-7332 BUT WHEN I CALL THEY DO NOT RECOGNIZE THE RECALL NUMBER SO AM NOT ABLE TO SCHEDULE AN APPOINTMENT. MY SECOND PROBLEM IS I LIVE IN ALASKA ON AN ISLAND THE NEAREST FORD DEALER IS 300 MILES BY FERRY IT TAKES ABOUT 14 HOURS ONE WAY TO GET TO A DEALER FOR REPAIRS. EVEN IF I GET APPROVAL IT WOULD COST AT LEAST $1000. FOR FERRY TICKET FOR THE CAR AND DRIVER, HOTEL, FOOD TO GET TO JUNEAU. I WOULD APPRICATE A REPLY ON THE RAECALL ISSUE FROM YOU.

NHTSA complaint #11160548 — an unverified report by a vehicle owner.

Mesa, AZ

AIR BAGS

TAKATA RECALL, I HAVE TO TAKE TIME OFF WORK ,GOING TO BE WITHOUT MY TRUCK UNTIL YOU BIG COMPANYS MAKING LOTS OF MONEY OFF US CAN CHANGE THERE MISTAKE AND I GET TO BE INCOVIENCED.

NHTSA complaint #11152983 — an unverified report by a vehicle owner.

Tonasket, WA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER JESS FORD RAM DODGE CHRYSLER JEEP OF OMAK (707 OKOMA DR, OMAK, WA 98841. 509-826-2000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11144569 — an unverified report by a vehicle owner.

East Hampton, NY

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STORMS FORD (721 COUNTY ROAD 39A, SOUTHAMPTON, NY 11968, (631) 283-0790) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11122143 — an unverified report by a vehicle owner.

Lombard, IL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (PACKEY WEBB FORD, 1815 OGDEN AVE, DOWNERS GROVE, IL 60515, 630-598-4700) WAS CONTACTED AND CONFIRMED THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11111540 — an unverified report by a vehicle owner.

Argyle, NY

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUTOSAVER FORD, 11125 NY-22, COMSTOCK, NY 12821, (888) 769-6225) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11110549 — an unverified report by a vehicle owner.

Jonesboro, GA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED ALLAN VIGIL FORD AT (678-364-3673 (LOCATED AT 6790 MT. ZION BLVD, MORROW, GA 30260) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 9/24/18

NHTSA complaint #11099931 — an unverified report by a vehicle owner.

at 169,000 miles Pensacola, FL

AIR BAGS

TAKATA RECALL - MANUFACTURER RECALL NUMBER16S26 NHTSA RECALL NUMBER16V384 THE MANUFACTURER HAS FAILED TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER. PLEASE SEE COPIES OF ATTACHED COMMUNICATIONS WITH DEALERSHIP HANDLING THE RECALL. I'VE NEVER RECEIVED A RESPONSE TO ANY OF MY COMPLAINTS AND MY AIRBAG STILL HAS NOT BEEN REPLACED. I WOULD APPRECIATE AN UPDATE REGARDING THIS INVESTIGATION.

NHTSA complaint #11098406 — an unverified report by a vehicle owner.

Pelion, SC

AIR BAGS

TAKATA NHTSA RECALL 16V-384. JIM HUDSON FORD IN LEXINGTON SC STATES THAT PARTS HAVE BEEN ON ORDER OVER A MONTH AND STILL NOT RECEIVED. FORD MOTOR COMPANY NOTIFIED ME THE FIRST PART OF APRIL THAT PARTS WERE AVAILABLE AND SCHEDULE REPAIR. I HAVE TRIED OVER A MONTH NOW TO GET REPAIRED, AT LEAST ONCE WEEKLY I CALL, AND AM TOLD "NO PARTS". ANY ASSISTANCE IN THIS PARTS PROBLEM WOULD BE GREATLY APPRECIATED.

NHTSA complaint #11093950 — an unverified report by a vehicle owner.

at 17,000 miles Richmond, VA

UNKNOWN OR OTHER

THE FRAME ON MY TRUCK HAS RUST HOLES THROUGHOUT THE SPARE TIRE SECTION ALL THE WAY TO THE FRONT CROSS MEMBER SORROUNDING THE FRONT DIFFERENTIAL. THE RADIATOR SUPPORT AND BATTERY SUPPORT ARE HOLDING ON BY RUST AS WELL. THE BED FRAME HAS SUPPORTS THAT HOLD FENDERS ON AND THEY'RE RUSTED OUT. FORD NEEDS TO BE HELD RESPONSIBLE. MY TRUCK CANNOT BE THE ONLY ONE OUT THERE RUSTING THIS BAD THIS QUICK! IT'S VERY UNUSUAL. VA STATE POLICE WEREN'T ANY HELP OTHER THAN TELLING ME IT'S A CIVIL SUIT BETWEEN ME AND THE SELLER. I THINK IT'S MORE THAN THAT.

NHTSA complaint #11093761 — an unverified report by a vehicle owner.

SAN Jose, CA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CAPITOL FORD (919 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED BOTH CAPITAL FORD AND FRONTIER FORD. THEY SAID THEY HAD NO REPLACEMENT PARTS. UPDATED 9/19/18

NHTSA complaint #11092472 — an unverified report by a vehicle owner.