Owners have filed 462 complaints
about the 2004 Ford Ranger with NHTSA between 2003 and 2026.
The largest single group is the airbags.
Across this model's run it ranks 6 of 26 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 63
Against the median year of the Ford Ranger. 50 means typical for this
model; 100 means roughly double.
Severity — 98
19% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 49
29% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
145.4%
1,000 – 9,999 miles
176.6%
10,000 – 24,999 miles
207.7%
25,000 – 49,999 miles
4417.0%
50,000 – 74,999 miles
4818.5%
75,000 – 99,999 miles
4417.0%
100,000 – 149,999 miles
4818.5%
150,000+ miles
249.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2003peak 21Mar 2026
NHTSA investigations into the 2004 Ford Ranger
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
1
investigation is
still open.
EA15001Opened 24 Feb 2015Still openAIR BAGS
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...
PE14016Opened 11 Jun 2014Closed 2 Mar 2015AIR BAGS
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...
PE05066Opened 5 Dec 2005Closed 24 Mar 2006EXTERIOR LIGHTING:BRAKE LIGHTS
BRAKE LIGHTS INOPERATIVE
THIS PE WAS OPENED BASED ON TECHNICAL SERVICE BULLETIN (TSB) #05-6-19 ISSUED BY FORD MOTOR COMPANY AND SERVICE BULLETIN #09-008/5 ISSUED BY MAZDA MOTOR CORPORATION TO ADDRESS CONCERNS OF THE CENTER HIGH MOUNTED STOP LIGHT (CHMSL) WIRING HARNESS CHAFFING. THE TSB'S AFFECTED THE FORD SUPER CAB AND MAZDA CAB PLUS VEHICLES ONLY.SERVICE TECHNICIANS CONTACTED THE FORD HOTLINE BECAUSE IT WAS DIFFICULT FOR THE TECHNICIANS TO DIAGNOSE AND LOCATE THE CAUSE OF THE INOPERATIVE BRAKE LIGHTS.FORD AND MAZDA ISSUED THE TSB'S TO AID TECHNICIANS IN THE IDENTIFICATION AND REPAIR OF THE WIRE CHAFE CONDITION.OF AL...
Recalls on the 2004 Ford Ranger
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202410014,109 units in Canada
Airbag
Issue: On certain vehicles, the front passenger airbag may have been installed incorrectly during a previous recall repair. As a result, the airbag may not inflate properly in a crash. Note: This recall affects vehicles repaired by a Ford dealer during recalls 17S42 (Transport Canada recall 2017-633) or 18S02 (Transport Canada recall 2018-024). Safety Risk: An airbag that does not inflate properly can increase the risk of injury in a crash. Corrective Action: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, reinstall the front passenger airbag inflator correctly.
Recall 20210778,811 units in Canada
Airbag
Issue: This recall is for certain vehicles that had the driver-front and/or passenger-front airbag inflator replaced after a collision or theft. An obsolete airbag may have been installed. On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the driver-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: The company will notify owners by mail and instruct you to take your vehicle to a Ford dealer to inspect the driver and/or passenger airbag inflator or module and replace it, if necessary. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 201763326,633 units in Canada
Airbag
On certain vehicles, the driver and/or passenger frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. This recall supersedes recall 2015-231 (Ford recall 15S22) and recall 2016-033 (Ford recall 16S03) for these same vehicles and inflators. The recall remedy parts for those recalls were an interim repair and must be replaced with final repair inflators. Correction: Dealers will replace the driver and passenger airbag inflator with a new design inflator.
Recall 201603329,335 units in Canada
Airbag
On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace the front driver airbag inflator. Note: This recall is superseded by recall 2017633. Please see recall 2017633 for more information. <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2017633">Click here for more information</a>
Recall 201523129,458 units in Canada
Airbag
On certain vehicles, the passenger frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the passenger airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace airbag inflators. Note: This recall is superseded by recall 2017633. Please see recall 2017633 for more information. <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2017633">Click here for more information</a>
Recall 201505449 units in Canada
Airbag
Ford Canada is conducting a voluntary Safety Improvement Program involving driver and passenger airbag inflators certain vehicles that were originally sold or ever registered in certain high humidity areas of the United States equipped with Takata airbags. Ford will replace the driver or passenger inflator on affected vehicles, depending on the vehicle involved. Owners who believe their vehicles may have been originally purchased or registered in the states of Florida, Hawaii, Puerto Rico or the U.S. Virgin Islands should contact a Ford dealer. This action is not being conducted under the requirements of the Motor Vehicle Safety Act. Note: This Safety Improvement Campaign is superseded by recall 2015-231 (Ford recall 15S22). Please see <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2015231">recall 2015231</a> for more information.
Recall 200424430 units in Canada
Fuel System
On certain short and long wheel base regular cab vehicles, the frame may have a center rail section flange that was not properly formed. In the event of a collision, an improperly formed center rail section could potentially puncture the fuel tank, resulting in a fuel leak. A fuel leak in the presence of an ignition source could result in a fire. Correction: Dealers will inspect the frame flange in the area of the fuel tank and, if it is found to be malformed, will replace the vehicle.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 270,000 milesDelano, CACrash1 injured
AIR BAGS
The contact owns a 2004 Ford Ranger. The contact stated that while driving on the highway in rainy weather at 60 MPH, she lost control of the vehicle and drove off the road. The contact stated that she could not recount what happened moments after she drove off the road; she did recall that she pulled up to a stop sign and her air bags had deployed. The police arrived at the scene and assisted the contact with moving the vehicle out of the road; a police report was not filed. The contact did not seek medical attention but suffered burns to her right arm and chest. The contact also sustained bruising to her face. The vehicle was towed the next day to an independent mechanic, where the vehicle remained in the possession of the mechanic and had yet to be repaired. The manufacturer had yet to be notified of the failure. Upon investigation, the contact discovered that the vehicle was under recall for NHTSA Campaign Number: 23V306000(Air Bags). The failure mileage was approximately 270,000.
NHTSA complaint #11700319 — an unverified report by a vehicle owner.
Campbellsburg, INCrash
AIR BAGS
My husband was involved in a single-vehicle accident where he left the highway at around45 mph, went downhill for 50+ feet where he crashed into a concrete culvert, front impact. The airbags did not deploy. We bought the Ranger from friends, who believed that the Takata recall was completed before we bought it. There have been no accidents since the recall. The truck remains at the service lot where it was towed. It appears to be a total loss.
NHTSA complaint #11553215 — an unverified report by a vehicle owner.
San Antonio, TXCrash1 injured
AIR BAGS
The contact owned a 2004 Ford Ranger. The contact stated that his daughter was involved in a head-on collision; however, the air bags failed to deploy. The contact's daughter sustained injuries to her knee and received medical attention. A police report was filed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.
NHTSA complaint #11504379 — an unverified report by a vehicle owner.
at 120,000 milesHawkins, TXCrash1 injured
AIR BAGS
The contact owned a 2004 Ford Ranger. The contact stated while driving at 10-15 MPH and making a right turn, a vehicle from the opposite lane crashed into the driver's side of the vehicle and the vehicle rolled over about 10 ft in the air, rolled over in a ditch, and landed on its wheel. The air bags did not deploy. The emergency units were unable to assist the contact out of the vehicle as the roof had caved in and was resting on her head. The contact crawled out of the vehicle and was transported to the hospital. The contact sustained a concussion and severe pain in the neck between her shoulder blade which has limited her movements. Additionally, the contact sustained damaged nerves on the left hand and left leg, and chronic lower back pain. The vehicle was towed to a tow lot where it was totaled. A police report was filed. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was included in NHTSA Campaign Number: 21V081000 (Air Bags). The manufacturer also informed the contact that she did not receive a recall notification because recall notifications were not sent to each vehicle owner of the affected vehicles. The failure mileage was approximately 120,000.
NHTSA complaint #11487893 — an unverified report by a vehicle owner.
at 120,000 milesAlbuquerque, NMCrash1 injured
AIR BAGS
FORD RECALLED THE AIR BAGS TO GET FIXED ON MY TRUCK. I TOOK THE TRUCK IN TO A LOCAL FORD DEALERSHIP, THEY SUPPOSEDLY FIXED THE RECALL. MY SON WAS INVOLVED IN ROLL OVER CRASH AND THE AIR BAGS DIDN'T DEPLOY. I HAVE A POLICE REPORT AND PHOTOS TO PROVE THAT. I ALSO HAVE THE PAPERWORK FROM THE DEALERSHIP SHOWING THE REPAIR. MY SON SUSTAINED MINOR INJURIES. I AM UPSET AND I WANT ANSWERS. FORD SHOULD BE HELD ACCOUNTABLE, ESPECIALLY IN A SAFETY MATTER.THIS OCCURRED IN ALBUQUERQUE, NM.
NHTSA complaint #11322862 — an unverified report by a vehicle owner.
Orlando, FLCrash
AIR BAGS
THIS VEHICLE WAS INVOLVED IN AN INTERSECTION ROLL-OVER ACCIDENT ON 21 DEC 2009. USAA DECLARED THE TRUCK A TOTAL LOSS.I OBVIOUSLY NO LONGER OWN OR DRIVE THIS TRUCK. I CHECKED THE BOX NO LONGER OWN THIS VEHICLE SEVERAL YEARS AGO AND MAILED IT BACK BUT STILL GET MY MONTHLY REMINDERS TO HAVE MY AIR BAGS REPLACED. BY THE WAY, THE AIR BAGS DID NOT DEPLOY
NHTSA complaint #11270269 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Pleasanton, KS
TIRES
After driving for 45 minutes on smooth highway, my front driver's side tire blew while I was going 75mph. Had I been closer to the vehicle I had just passed, there could have easily been a bad wreck as I had little control of the vehicle. I was fortunately able to pull over and slam on my brakes safely. The tires have under 40,000 miles on them and showed no signs of low pressure or issues prior to the blowout. I was told by Discout Tire that they would refund me for a replacement tire, but that the Falken Wildpeak R15s on my vehicle have not been recalled, a different size of this tire model have though. There was no reason for the sidewalls of this tire to blow. The air pressure was fine and there was plenty of life left on the tread. Based on the recall on the other size of this tire model, I would guess this size is defective in the sidewalls as well.
NHTSA complaint #11723344 — an unverified report by a vehicle owner.
at 270,000 milesDelano, CACrash1 injured
AIR BAGS
The contact owns a 2004 Ford Ranger. The contact stated that while driving on the highway in rainy weather at 60 MPH, she lost control of the vehicle and drove off the road. The contact stated that she could not recount what happened moments after she drove off the road; she did recall that she pulled up to a stop sign and her air bags had deployed. The police arrived at the scene and assisted the contact with moving the vehicle out of the road; a police report was not filed. The contact did not seek medical attention but suffered burns to her right arm and chest. The contact also sustained bruising to her face. The vehicle was towed the next day to an independent mechanic, where the vehicle remained in the possession of the mechanic and had yet to be repaired. The manufacturer had yet to be notified of the failure. Upon investigation, the contact discovered that the vehicle was under recall for NHTSA Campaign Number: 23V306000(Air Bags). The failure mileage was approximately 270,000.
NHTSA complaint #11700319 — an unverified report by a vehicle owner.
Modesto, CA
UNKNOWN OR OTHER
since 2020 i have owned this ford ranger edge and have replaced drivers side exterior door handle 4 times, interior drivers side door handle 2 times and exterior passenger door handle 2 times. they keep breaking at the clip on the left side. It has been so bad that i actually had drivers side interior and exterior door handles break and could not get in on drivers side. It has caused me to be late for work, terminated from one service job, and a lot of stress. I have ordered handles a total of 5 times. Not any have been of quality to be called "Built Ford Tough"
NHTSA complaint #11700239 — an unverified report by a vehicle owner.
Drums, PA
AIR BAGS
The contact owned a 2004 Ford Ranger. The contact received notification of NHTSA Campaign Number: 17V788000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
NHTSA complaint #11662752 — an unverified report by a vehicle owner.
Rosharon, TX
AIR BAGS
I dropped the vehicle off in April, Bought it off facebook marketplace in March. Since then, I have dropped the vehicle off at Big Star Ford in Pearland texas, and it has been there until today [XXX]. They FINALLy called me to tell me they cannot get parts for this 2017, or the 2023 recall that must be performed, and that I was "Free to come pick my vehicle up from them" It has been over six months with lack of communication, and me sacrificing time to complete in person visits, this is insane. I cannot believe they are still allowed to service vehicles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11617499 — an unverified report by a vehicle owner.
Rosharon, TX
ELECTRICAL SYSTEM
I dropped the vehicle off in April, Bought it off facebook marketplace in March. Since then, I have dropped the vehicle off at Big Star Ford in Pearland texas, and it has been there until today [XXX]. They FINALLy called me to tell me they cannot get parts for this 2017, or the 2023 recall that must be performed, and that I was "Free to come pick my vehicle up from them" It has been over six months with lack of communication, and me sacrificing time to complete in person visits, this is insane. I cannot believe they are still allowed to service vehicles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11617499 — an unverified report by a vehicle owner.
Rocky River, OH
AIR BAGS
See attached document for complaint
NHTSA complaint #11577270 — an unverified report by a vehicle owner.
West Columbia, SC
AIR BAGS
See attached document for complaint
NHTSA complaint #11577407 — an unverified report by a vehicle owner.
Dove Creek, CO
AIR BAGS
The contact owns a 2004 Ford Ranger. The contact received notification of NHTSA Campaign Number: 21V0810000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11556470 — an unverified report by a vehicle owner.
Campbellsburg, INCrash
AIR BAGS
My husband was involved in a single-vehicle accident where he left the highway at around45 mph, went downhill for 50+ feet where he crashed into a concrete culvert, front impact. The airbags did not deploy. We bought the Ranger from friends, who believed that the Takata recall was completed before we bought it. There have been no accidents since the recall. The truck remains at the service lot where it was towed. It appears to be a total loss.
NHTSA complaint #11553215 — an unverified report by a vehicle owner.
San Antonio, TXCrash1 injured
AIR BAGS
The contact owned a 2004 Ford Ranger. The contact stated that his daughter was involved in a head-on collision; however, the air bags failed to deploy. The contact's daughter sustained injuries to her knee and received medical attention. A police report was filed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.
NHTSA complaint #11504379 — an unverified report by a vehicle owner.
Washingtonville, PA
UNKNOWN OR OTHER
The since weld behind the cab on drivers side frame completely rotted the frame away this was verified as a defect from a reputable welding shop since then I've not driven it as they said it could snap and cause a very bad accident or cause death or multiple deaths
NHTSA complaint #11494179 — an unverified report by a vehicle owner.
at 120,000 milesHawkins, TXCrash1 injured
AIR BAGS
The contact owned a 2004 Ford Ranger. The contact stated while driving at 10-15 MPH and making a right turn, a vehicle from the opposite lane crashed into the driver's side of the vehicle and the vehicle rolled over about 10 ft in the air, rolled over in a ditch, and landed on its wheel. The air bags did not deploy. The emergency units were unable to assist the contact out of the vehicle as the roof had caved in and was resting on her head. The contact crawled out of the vehicle and was transported to the hospital. The contact sustained a concussion and severe pain in the neck between her shoulder blade which has limited her movements. Additionally, the contact sustained damaged nerves on the left hand and left leg, and chronic lower back pain. The vehicle was towed to a tow lot where it was totaled. A police report was filed. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was included in NHTSA Campaign Number: 21V081000 (Air Bags). The manufacturer also informed the contact that she did not receive a recall notification because recall notifications were not sent to each vehicle owner of the affected vehicles. The failure mileage was approximately 120,000.
NHTSA complaint #11487893 — an unverified report by a vehicle owner.
Philadelphia, PA
POWER TRAIN
TRUCK SURGED FORWARD WHILE BRAKING AT RED LIGHT IF SOME ONE WAS IN FRONT OF ME I WOULD HAVE HIT THEM.
NHTSA complaint #11462835 — an unverified report by a vehicle owner.
Philadelphia, PA
ENGINE
TRUCK SURGED FORWARD WHILE BRAKING AT RED LIGHT IF SOME ONE WAS IN FRONT OF ME I WOULD HAVE HIT THEM.
NHTSA complaint #11462835 — an unverified report by a vehicle owner.
Voluntown, CT
STRUCTURE
Rear frame rusted and rotted..spare tire fell off entire evap can also..both sides rear frame shock and spring shackles rotted and broke off. Entire frame rotted and broke while driving ..on rear driver side frame rusted rotted and broke ..value of truck is not worth what estimates are ..gas tank hangers rusted and rotted many other pieces of frame rusted rotted through..truck is now unsafe to drive an probably unsellable due to broken rusted rotted frame..
NHTSA complaint #11451628 — an unverified report by a vehicle owner.
at 129,000 milesByram Township, NJ
STRUCTURE
The contact owns a 2004 Ford Ranger. The contact stated while doing routine maintenance at a local mechanic, the mechanic found that the rear sub-frame assembly was rusted through and needed to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 04V331000 (Structure) however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the vehicle was not included in the recall. The failure mileage was approximately 129,000.
NHTSA complaint #11436915 — an unverified report by a vehicle owner.
Rome, NY
UNKNOWN OR OTHER
Rotted sub-frame-will not pass NY State inspection-This truck has 27,817 miles
NHTSA complaint #11422949 — an unverified report by a vehicle owner.
Montague, NJ
STRUCTURE:BODY
RUSTED AND ROTTEN OUT FRAME. THE REST OF THE VEHICLE IS IN REAL GOOD CONDITION. FRAME IS CRACKED THRU IN A FEW PLACES AND CLOSE TO WERE THE SPRING IS MOUNTED TO THE FRAME.
NHTSA complaint #11413292 — an unverified report by a vehicle owner.
at 212,000 milesLawndale, NC
STRUCTURE:BODY
2004 FORD RANGER EDGE HAS RUSTED ROTTEN REAR FAME, SHACKELS RUSTED, SHOCKS RUSTED, BED RUSTED UNDER BEDLINER BUMPER FELL OFF. BEAUTIFUL TRUCK WITH NO BODY RUST. THE REAR SECTION OF FRAME IS ROTTEN. FRAME WILL CERTAINLY BREAK DOWN TO MAKE THE TRUCK NOT DRIVEABLE SHORTLY. IT IS IMPOSSIBLE TO FIND A USED FRAME IN THE SALVAGE YARD, BECAUSE THEY ARE ALREADY RUSTED THROUGH. HELP!!!!
NHTSA complaint #11406139 — an unverified report by a vehicle owner.
at 160,000 milesBrowns Summit, NC
AIR BAGS
TL* THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT STATED WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V081000 (AIR BAGS). THE VEHICLE WAS TAKEN TO STEARNS FORD INC., (602 ALAMANCE RD, BURLINGTON, NC 27215) WHERE IT WAS DIAGNOSED THAT THE AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
NHTSA complaint #11404886 — an unverified report by a vehicle owner.
Reno, NV
AIR BAGS
AFTER RECEIVING SEVERAL RECALL NOTICES, WE MADE AN APPOINTMENT TO HAVE THE RECALL PERFORMED. THE ONLY APPOINTMENT AVAILABLE WAS SEVERAL MONTHS OUT. WHEN THE TIME CAME, WE WENT TO DROP OFF THE VEHICLE. THE DEALER, CORWIN FORD IN RENO, NV DIDN'T HAVE THE PARTS AND HADN'T EVEN ORDERED THEM. SERVICE WRITER MICHAEL MCNALLY SAID THAT THEY WOULD ORDER PARTS AND WE WOULD NEED TO BRING VEHICLE BACK. WE EXPRESSED DISPLEASURE THAT THEY HADN'T NOTIFIED US OF A DELAY. WE WERE TOLD THAT THEY WOULDN'T DO THE RECALL AND WE WOULD NEED TO TAKE IT TO ANOTHER DEALER. WE NOTIFIED THE MANUFACTURER, FORD, BUT RECEIVED NO RESPONSE. WE FEEL THAT THIS IS A DENIAL OF THE RECALL.*DT
NHTSA complaint #11404468 — an unverified report by a vehicle owner.
at 119,000 milesChesapeake, OH
STRUCTURE:BODY
THE FRAME BROKE IN TWO ON SAID VEHICLE.
NHTSA complaint #11362114 — an unverified report by a vehicle owner.
at 110,000 milesBlue Ridge, GA
SUSPENSION
FRONT SUBFRAME CROSSMEMBER THAT HOLDS SUSPENSION COMPONENTS HAS BROKEN DUE TO RUST.
NHTSA complaint #11350035 — an unverified report by a vehicle owner.
at 110,000 milesBlue Ridge, GA
SUSPENSION
THEFRONT SUBFRAME THAT HOLDS ALL THE SUSPENSION COMPONENTS HAS BROKEN DUE TO RUST.
NHTSA complaint #11350038 — an unverified report by a vehicle owner.