On passenger side, 4 of 5 wheel hub bolts (lug bolts) broke off during driving. The lug nuts did not come loose. The bolts actually broke off with lug nuts attached. This caused the wheel to separate from the car while driving. This caused an accident and $5,500 damage to the car. There were no warnings from the in-car information center.
NHTSA complaint #11748079 — an unverified report by a vehicle owner.
went to tysons honda in tysons, va to have service done and the recall completed - the gentleman that greeted me informed me that my vehicle doesnt apply to recall, only to newer vehicles. I thought they would have marked this completed or at least inspected the car. but i just received a notification of an open recall.
NHTSA complaint #11739258 — an unverified report by a vehicle owner.
I am filing a safety complaint regarding an unresolved fuel pump recall on my 2019 Honda Civic. My vehicle became inoperable around October 2025 after passing Pennsylvania state inspection in July 2025. The vehicle is currently not drivable and remains inoperable. A VIN-based recall check confirms an active, unrepaired safety recall related to the fuel pump module (2016–2021 Honda Civic fuel pump impeller defect). This recall warns of potential engine stall or failure to start, increasing crash risk. Despite multiple attempts to schedule repair through Honda MotorWorld and Honda customer service, the recall repair has not been completed. I have contacted both the dealership and Honda corporate through multiple case numbers and written communication. However, repair has not been provided and access to service has been repeatedly delayed or conditioned on phone-only communication, despite my use of written/email communication being accepted in other parts of the case process. As of today, the safety recall remains open and unrepaired, and the vehicle remains inoperable. I am requesting: Investigation into why the open fuel pump safety recall has not been completed Assistance in ensuring the manufacturer provides the required recall remedy Confirmation of appropriate steps to complete recall repair given vehicle inoperability
NHTSA complaint #11730659 — an unverified report by a vehicle owner.
The contact called on behalf of the owner of a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 25E071000 (WHEELS). The local dealer was contacted; however, the owner was informed that the vehicle did not have the part listed on the recall installed on the vehicle, and the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the dealer was to update the information. The contact was informed to contact the dealer for assistance. The dealer was contacted and referred the contact to the manufacturer to update the recall. The vehicle was not repaired. The contact had not experienced a failure.
NHTSA complaint #11725866 — an unverified report by a vehicle owner.
This car is have been giving me issues for months even tried to trade in for months but got denied this is an safety hazard i can lose my life but the steering power is bad is tight the braking system is sensitive everything is difficult and expensive it’s killing my pockets which why I can’t pay my car note and why should I pay for a car that’s not safe ! I want to be put another vehicle
NHTSA complaint #11725915 — an unverified report by a vehicle owner.
The contact owns a 2020 Honda Civic. While driving 50 MPH on the highway, the passenger’s side wheel felt as if the wheel was about to detach, causing the vehicle to veer to the right. The vehicle returned to normal functionality and operated as designed. No warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 25E071000 (Wheels). The approximate failure mileage was 63,000.
NHTSA complaint #11724706 — an unverified report by a vehicle owner.
The open recall repair (NHTSA 23V-858) has not been completed. Additionally, there is a separate open recall, NHTSA Recall Number 25E-071 (Manufacturer Recall MMZ), involving 18-inch Honda Genuine Accessory wheels with improperly installed lug seat inserts. Both recalls remain unresolved. Beginning in approximately 2024, the vehicle exhibited intermittent jerking and stalling during acceleration, along with loss of smooth power delivery. No warning lamps were illuminated prior to failure. The vehicle was inspected in July 2025 after Wilkes-Barre Honda declined to provide assistance, and it passed inspection at that time. In October 2025, the engine failed to start, and the vehicle became fully non-operational. The insurance carrier was notified in October 2025 that the vehicle had become inoperable. The vehicle has not been inspected by the manufacturer, law enforcement, or the insurance company. It is currently available for inspection but is not safely drivable. Loss of power while driving presents a risk of collision. Multiple attempts were made to schedule an appointment with Wilkes-Barre Honda regarding the outstanding recall; however, no response was received. The manufacturer was also contacted on several occasions, but no meaningful assistance was provided. Despite repeated requests, the dealership has not conducted a formal inspection or confirmed the cause of the failure. The vehicle has remained inoperable for several months. Under these circumstances, asking me to arrange towing is not reasonable, as delays in addressing recalls have created additional practical barriers to accessing necessary transportation and resources. *Note: I've included a phone number for this complaint but do not have one. Additionally, lack of vehicle access due to unresolved recalls had already created practical barriers in obtaining one.
NHTSA complaint #11719783 — an unverified report by a vehicle owner.
Prior to receiving official recall repair instructions, I experienced sudden and unexpected issues with the Electronic Power Steering (EPS) system. These issues resulted in a loss of steering control, which caused my vehicle to become involved in an accident [XXX]. This incident not only caused significant damage to my vehicle but also resulted in personal injuries for which I am still recovering. Because the recall repairs were not yet completed at the time of the accident, I was forced to pay out of pocket to repair certain parts that I didn’t know was due to the recall. I have incurred expenses that I should not have been responsible for, as these failures are explicitly recognized by Honda and the NHTSA as safety defects. I contacted Honda. I have a case number Case [XXX]. I was informed to submit documents for any pieces that I did have to buy. did that for about one month after that I was informed that they will not reimburse me for any damages that was correspondence Accident as I have a lot of damage to the front passenger side of my car as I ran into the cement barrier on the highway. Before this accident, I did not have any warning, lamps, messages or symptoms problems with my car. Not sure how I will pay for all these repairs. I contacted Honda to see if I can get the recalls done, but I still have damage to my vehicle due to the accident cause by recall, I did not know there were two recalls to my vehicle until after the accident, I took it to the mechanic and he let me know there’s an issue with my rack. I need to go contact Honda. I would like to know who will reimburse me or pay for the bodywork that I need time to my vehicle. entering [XXX] heading to Jersey City from Bayonne. I was driving onto the highway in the steering wheel felt funny , it was sticky or something. was pressing the breaks and turning away from the Railing and the wheel was not turning I ended up going into the railing on the right and damaging my front right passenger INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
NHTSA complaint #11710395 — an unverified report by a vehicle owner.
Vehicle: 2025 Honda Civic Touring Hybrid - Continental ProContact tires On Sun Oct 19 11:30am while driving N on I95 at SC/NC border at hwy speeds in heavy traffic the LR tire/rim exploded causing the car to spin out and nearly cause a serious accident. I was able to bring the car under control and pull to the side of the road. The car was nearly new 4 mths old w/2300 miles. The tires/rims were in new condition. Honda roadside service refused to tow the car under their roadside policy. I called Triple A and paid out of pocket to have the car towed to Walmart who installed an off brand tire of the same size that I was able to continue to Virginia. While examining the tire/rim at Walmart service they showed me how the complete inside sidewall of the tire completly separated in 1 piece from the rest of the tire/rim. THESE CONTINENTAL PROCONTACT TIRES ARE A DANGEROUS SAFETY HAZARD AND HONDA SHOULD RECALL THE VEHICLES AND REPLACE THEM WITH A DIFFERENT BRAND, PREFERABLY MICHELIN. I've contacted Honda USA customer relations and so far they have refused to take any action or cover my tow & temp tire replacement cost nor accept responsibility to replace the dangerous Continental tires. I currently have the bad tire in my possession for Honda/NHTSA inspection.
NHTSA complaint #11698984 — an unverified report by a vehicle owner.
My front driver side wheel completely detached from the vehicle’s body while I was driving home causing the left side of my car to collide with the street pavement and skid to a stop. The driver door airbags deployed, fluid leaked from under the vehicle and the bottom driver side of the car was damaged including the back left wheel/tire. The car had to be towed and an insurance claim was filed for review.
NHTSA complaint #11698436 — an unverified report by a vehicle owner.
The lugnuts on the driver’s side front wheel must have become loose somehow. I was driving along and noticed a strange thumping sound. Before I could pull over the wheel became detached and was rolling away. I pulled off safely and called a tow truck. The tires were last rotated by Annapolis Honda 6 months prior to the date of the accident (11.4.25). The damage estimate – the front brakes and rotors need to be replaced. Also body damage to the front left quarter-panel and front bumper. Likely at least $4,000 in total costs. There were no warning lights, the vehicle was repaired at AAA car care center in Annapolis, MD and Caliber Collision in Edgewater, MD.
NHTSA complaint #11698321 — an unverified report by a vehicle owner.
when driving the steering gets stuck and have to abruptly jerk the steering wheel to get it unstuck, this is related to Recall Number23V-704 and Honda is refusing to replace the steering rack and pinnion as resomended by my local honda dealer.
NHTSA complaint #11686510 — an unverified report by a vehicle owner.
The salespeople are very unprofessional and don’t take the wellbeing and safety of their customers or the surrounding public seriously. My husband and I went to Stark to test drive a couple of their cars. The first car that we test drove the Honda Civic should have been properly repaired first before ever being placed on the lot. To even get the parking brake lowered, my husband had to disassemble the plastic manifold, second the car was lowered to the point where it scraped the road whenever we were turning on an incline, finally there was some mechanical issue with the gear shift where we weren’t able to reverse. When we got back from the test drive the salesperson explained to us that they knew of this issue and that there’s a trick to it. This trick wasn’t mentioned to us at the start of the test drive, nor did the salesperson go with us to explain it to us on the road. This is very dangerous, what if there was an emergency and we needed to reverse. Not knowing this trick not only puts our lives in danger but also all the other drivers in the area. I’m not a car person, but even I know that a car should be able to go forwards and backwards.
NHTSA complaint #11685958 — an unverified report by a vehicle owner.
The car has excessive play in the steering causing much vibrations in the seat and steering wheel while driving, the slightest movement will send you all over the road and presents itself extremely jerky and unstable handling. It should not have this much play in the steering. I see multiple complaints over the steering of this car model but oddly enough i have the opposite issue pertaining to the same components but either way it sounds like the steering system of these cars are not up to par in some way and it seems dangerous to continue driving with noticeable issues there. Im about to trade it in dispite im still paying on it and there is over 100,000 miles on it. It feels like an expensive fix that just aint that worth it to me.
NHTSA complaint #11684654 — an unverified report by a vehicle owner.
Body: underneath part came unsecured out of nowhere on my collage daughters car. It was scary for her as it scraped bottom and rattled out of no where on highway. She stopped and since nothing on hand, she had to push it up with feet and it bent to hold till she got to shop. They quick fix with zip tie or something. Someone hit her from back and she took to shop. I mentioned it that some noise coming after the fix and was supposed to to bring it to them this week. It just rattled but nothing else. Drivable still. Than middle of no where, that bottom popped again and she panicked. It was Sunday so no one is open. I had to have her park at work and pick her up which is an hour away. This is very dangerous as when we googled, this has happened to soooo many Honda civic owners! Need to do recall and fix this issue for good. It’s underneath the car so hard to tell till it drops to flow. We love the car but this issue is greater. Also, she has tire sensor light always comes up. We got new tires also!
NHTSA complaint #11682666 — an unverified report by a vehicle owner.
Parking brake does not light up. It will flash and not turn on. Once the car is in park and pull the brake button it will not engage. Turning off the engine you can hear the brake system trying to engage but doesn’t. This is a problem when parking the car up hill or down hill. Have been avoiding parking car in these scenarios.
NHTSA complaint #11677982 — an unverified report by a vehicle owner.
Steering rack is malfunctioning; I've taken my vehicle to different Honda dealerships and have paid for multiple diagnostics regarding the steering rack. The last time I took my vehicle to dealership was Wednesday July 16 2025 at 8:00 am Honda of Mishawaka, IN I told them the steering wheel was getting sticky and that it was affecting my alignment. Honda took a look and realigned my wheels, but did NOT fix the issue with my steering.
NHTSA complaint #11674815 — an unverified report by a vehicle owner.
Found out the my car has a recall last december 2024. I drove to my dealership and told them about it. they said they dont have available parts for the recall in my car and the service advisor I talked to was told me that they have the parts for the recall but they prioritize the newer car so that they can sell it. then I called the manufacturer and let them know what the dealership was told me. 2 days later the manufacturer called me and said that they contacted my dealership and letting me know that they were be able to fix my car about the safety recall. but after I drove my car to my dealership and got it fixed and its all good as they said, but when I drove my car nothing change and its gets more difficult to control the steering wheel until now. most drivers thinks I'm drunk and keep their distance away from my car. then I brought my car back to the dealership and told them about it and they said they already done the repaired and got it fix but the repaired seems unsuccessful.
NHTSA complaint #11665402 — an unverified report by a vehicle owner.