Owners have filed 923 complaints
about the 2020 Honda Odyssey with NHTSA between 2019 and 2026.
The largest single group is the driver assist & collision avoidance.
Across this model's run it ranks 6 of 32 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 87
Against the median year of the Honda Odyssey. 50 means typical for this
model; 100 means roughly double.
Severity — 13
2.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
76% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Adaptive Cruise Control
11924.7%
Warnings
8918.5%
Assist
8116.8%
Automatic Emergency Braking
7515.6%
Warning
6713.9%
Body
275.6%
Blind Spot Detection
173.5%
Warnings
61.2%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
1014.3%
1,000 – 9,999 miles
2637.1%
10,000 – 24,999 miles
912.9%
25,000 – 49,999 miles
912.9%
50,000 – 74,999 miles
68.6%
75,000 – 99,999 miles
57.1%
100,000 – 149,999 miles
57.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2019peak 62Aug 2026
NHTSA investigations into the 2020 Honda Odyssey
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
2
investigations are
still open.
PE25008Opened 20 Aug 2025Still openENGINE
Engine failure
The Office of Defects Investigation (ODI) has received 414 reports of connecting rod bearing failures in the 3.5L V6 engine used in the following vehicles: Model Years (MY) 2018-2020 Acura TLX, MY2016-2020 Acura MDX, MY2016-2020 Honda Pilot, MY2018-2020 Honda Odyssey, and MY2017-2019 Honda Ridgeline. The subject engine failures were analyzed as part of a Recall Query (RQ24013). It was determined that these engine failures are outside the scope of Honda Recall 23V-751. Further, evidence gathered in conjunction with RQ24013 does not suggest this failure is caused by the same crankshaft manufac...
EA25004Opened 26 Mar 2025Still openENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
No Restart After Auto Start/Stop Engages
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to r...
PE25018Opened 28 Oct 2025Closed 25 Jun 2026AIR BAGS
Inadvertent Deployment of Side Air Bags
On October 28, 2025, the Office of Defects Investigations (ODI) opened PE25018 to investigate complaints of inadvertent deployment of the side curtain and/or side thorax air bags. These complaints concern model year (MY) 2018-2022 Honda Odyssey vehicles manufactured by American Honda Motor Co. (Honda). Honda issued recall 26V227 on April 9, 2026, to address concerns of inadvertent side air bag deployment. In the recall filing, the company stated that “[a]s of April 2, 2026, Honda has had 130 warranty claims, 25 reports of an injury, and no reports of death related to this issue from January 24...
RQ24013Opened 8 Nov 2024Closed 20 Aug 2025ENGINE
Engine failure
On November 8, 2024, the Office of Defects Investigation (ODI) opened Recall Query RQ24013 to assess the scope of Honda recall 23V-751 after receiving complaints that alleged connecting rod bearing failures in vehicles that were not within the scope of recall 23V-751. In November 2023, Honda recalled 248,999 various Model Year (MY)2016–2020 Honda and Acura vehicles equipped with the 3.5L V6 engine. Honda recalled these vehicles due to a crankshaft manufacturing defect that caused premature connecting rod bearing wear and engine seizure. While the out-of-scope failures involved in these complai...
Recalls on the 2020 Honda Odyssey
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V423000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. Water may enter into the rearview camera, which can cause the rearview camera image to fail to display when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
26V332000
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Risk: Air bags that deploy unintentionally during a crash increase the risk of injury.
26V227000
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
Honda (American Honda Motor Co.) is recalling certain 2018-2022 Odyssey vehicles. A software programming error can cause the side and side curtain air bags to deploy unexpectedly.
Risk: Air bags that deploy unexpectedly can increase the risk of injury.
24V064000
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Risk: An air bag that deploys unintentionally during a crash can increase the risk of injury.
23V858000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
23V431000
BACK OVER PREVENTION:DISPLAY FUNCTION
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
23V174000
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
23V158000
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Risk: An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202632632,289 units in Canada
Visual System
Issue: On certain vehicles, the recall repairs completed by a Honda dealer during recall O38 (Transport Canada recall no. 2020-345) may not be effective. As a result, certain vehicles require a second repair. On certain vehicles, moisture could enter the rearview camera and cause it not to work properly. If this happens, the rearview image may be distorted or not display at all. Also, the camera image may not appear in certain bright light conditions. Note: This recall replaces recall O38 (Transport Canada recall no. 2020-345). Vehicles that were repaired under that recall also require this repair. Safety Risk: A rearview camera image that doesn't display properly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealer to replace the rearview camera.
Recall 202625112,371 units in Canada
Seats And Restraints
Issue: On certain vehicles, the weight sensor for the front passenger seat may not have been manufactured properly. As a result, the passenger-front airbag and knee airbag could deploy in a crash that doesn't require them to. Note: This recall is an expansion of Transport Canada recall no. 2024-059. If the weight sensor fails, the SRS warning light would turn on in the instrument panel. Safety Risk: An airbag system that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the passenger-front seat weight sensor.
Recall 202618137,910 units in Canada
Seats And Restraints
Issue: On certain vehicles, under certain conditions, a software problem could cause the side airbag(s) and side curtain airbag(s) to inflate unexpectedly. Safety Risk: An airbag that deploys without a crash could create a risk of injury. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to reprogram or replace the supplemental restraint system (SRS) electronic control unit (ECU), as necessary.
Recall 202476132,219 units in Canada
Visual System
Issue: Under certain conditions, a software problem could cause the wrong view mode to display when the transmission is shifted into reverse. As a result, the rearview camera image may not appear correctly on the display screen. Canadian regulations allow only certain view modes to be displayed when the vehicle is reversing. Note: Vehicles that received a software update previously under a Honda product update, campaign no. P01 - 'Incorrect Rear View Camera View Mode', don't require this repair. Safety Risk: A rearview camera image that doesn't display the correct view mode could reduce a driver's field of view behind the vehicle. This could increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and have sent a wireless over-the-air software update to eligible vehicles to update the vehicle software. Alternatively, you may schedule an appointment to have the update performed at a Honda dealership.
Recall 2024262291,588 units in Canada
Fuel System
Issue: This recall is for low-pressure fuel pumps installed on certain vehicles or sold at dealerships as a replacement part. On certain vehicles, the low-pressure fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This recall replaces Transport Canada recall no. 2023-679. Vehicles that were repaired under that recall don't require this repair. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel pump motor.
Recall 202405966,846 units in Canada
Airbag
Issue: On certain vehicles, the weight sensor for the front passenger seat may not have been manufactured properly. As a result, the passenger-front airbag and knee airbag could deploy in a crash that doesn't require them to. Note: If the weight sensor fails, the SRS warning light would turn on in the instrument panel. Safety Risk: An airbag system that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership for an inspection if the SRS warning light is on. If the SRS warning light is on due to a faulty weight sensor, the weight sensor will be replaced. When repair parts are available, Honda will send you a second letter. They will advise you to take your vehicle to a dealership to replace the passenger-front seat weight sensor.
Recall 2023679285,461 units in Canada
Fuel System
This recall was replaced by Transport Canada recall no. 2024-262. Issue: This recall is for low-pressure fuel pumps installed on certain vehicles or sold at dealerships as a replacement part. On certain vehicles, the low-pressure fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This is an expansion of Transport Canada recall nos. 2020-236 and 2021-182. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel pump motor.
Recall 202335088,228 units in Canada
Visual System
Issue: On certain vehicles, the terminals on the coaxial cable for the audio display unit may not have been manufactured correctly. As a result, the audio display unit could lose its connection, and the rearview camera image may not display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to replace the media oriented systems transport (MOST) cable harness, and install a cover over the audio display unit connector.
Reports where the owner recorded a crash, a fire, an injury or a death.
Charleston, SC1 injured
SEAT BELTS
My son turned around in his second-row seat of our Honda Odyssey, causing the seat belt to cinch tightly around his waist. Even after the buckle was released, the seat belt continued to tighten instead of loosening. It became so tight that he could barely breathe, and we ultimately had to cut the seat belt to free him. There was no way to manually release or loosen the belt once it had locked. This presents a serious safety hazard. Seat belts should include an emergency release or override mechanism that allows a locked belt to be loosened during an entrapment situation.
NHTSA complaint #11754973 — an unverified report by a vehicle owner.
Plainfield, IN1 injured
SEATS
The rear passenger side tire hit a pothole and it caused all of the airbags to deploy on April 6, 2026. The impact should not have set the airbags off. This has caused a severe rash/burn on my son's face and neck. The vehicle is now being totaled by my insurance company and forcing me to have to purchase a new vehicle and my insurance rates to go up. Three days later, April 9, 2026, a safety recall on the over-sensitive airbags was issued for this Odyssey. There were no other warnings leading up to this. Insurance has inspected the vehicle and deemed it a total loss.
NHTSA complaint #11731509 — an unverified report by a vehicle owner.
Plainfield, IN1 injured
SEAT BELTS
The rear passenger side tire hit a pothole and it caused all of the airbags to deploy on April 6, 2026. The impact should not have set the airbags off. This has caused a severe rash/burn on my son's face and neck. The vehicle is now being totaled by my insurance company and forcing me to have to purchase a new vehicle and my insurance rates to go up. Three days later, April 9, 2026, a safety recall on the over-sensitive airbags was issued for this Odyssey. There were no other warnings leading up to this. Insurance has inspected the vehicle and deemed it a total loss.
NHTSA complaint #11731509 — an unverified report by a vehicle owner.
Plainfield, IN1 injured
AIR BAGS
The rear passenger side tire hit a pothole and it caused all of the airbags to deploy on April 6, 2026. The impact should not have set the airbags off. This has caused a severe rash/burn on my son's face and neck. The vehicle is now being totaled by my insurance company and forcing me to have to purchase a new vehicle and my insurance rates to go up. Three days later, April 9, 2026, a safety recall on the over-sensitive airbags was issued for this Odyssey. There were no other warnings leading up to this. Insurance has inspected the vehicle and deemed it a total loss.
NHTSA complaint #11731509 — an unverified report by a vehicle owner.
Zionsville, IN1 injured
AIR BAGS
The airbag deployed unexpectedly while driving without a collision. The vehicle became unsafe to operate, and I sustained an injury. This happened last night so nothing has been inspected yet.
NHTSA complaint #11707326 — an unverified report by a vehicle owner.
Belle Plaine, KS1 injured
STRUCTURE:BODY
The rear hatch will randomly close after it is opened. The hatch will not stop closing if someone is standing under it. Several times now it has closed while someone is getting something out of the back and you can not make it stop without quickly getting out of the way and pressing the button. Both, myself and my wife have been hit pretty hard on the head by the hatch closing on us. This is a HUGE safety concern as I have children that could easily be harmed by the sheer power of this hatch. I have had the issue inspected by an independent shop and was informed that it would need both new power struts at a cost of over $1,200! The van is only 5 years old with 75,000 miles! There are no warning lights, messages or problems prior to the failure.
NHTSA complaint #11678487 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
San Diego, CA
AIR BAGS
when I start the car, I get 8 or so warnings: Adaptive cruise control, Automatic emergency braking, forward Collision warning, lane departure warning, lane keeping assistance, etc. the air bag warning for passenger also blinks. the dealer indicates this is a faulty front camera and will require about $2500 to fix it.
NHTSA complaint #11758803 — an unverified report by a vehicle owner.
Alameda, CA
LANE DEPARTURE: BLIND SPOT DETECTION
multipurpose camera stopped working. no direct physical damage to camera so it shouldn't need replacement after 6 years. others with honda odyssey have reported similar defect.
NHTSA complaint #11758675 — an unverified report by a vehicle owner.
Alameda, CA
FORWARD COLLISION AVOIDANCE: WARNINGS
multipurpose camera stopped working. no direct physical damage to camera so it shouldn't need replacement after 6 years. others with honda odyssey have reported similar defect.
NHTSA complaint #11758675 — an unverified report by a vehicle owner.
San Diego, CA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
when I start the car, I get 8 or so warnings: Adaptive cruise control, Automatic emergency braking, forward Collision warning, lane departure warning, lane keeping assistance, etc. the air bag warning for passenger also blinks. the dealer indicates this is a faulty front camera and will require about $2500 to fix it.
NHTSA complaint #11758803 — an unverified report by a vehicle owner.
Alameda, CA
LANE DEPARTURE: ASSIST
multipurpose camera stopped working. no direct physical damage to camera so it shouldn't need replacement after 6 years. others with honda odyssey have reported similar defect.
NHTSA complaint #11758675 — an unverified report by a vehicle owner.
when I start the car, I get 8 or so warnings: Adaptive cruise control, Automatic emergency braking, forward Collision warning, lane departure warning, lane keeping assistance, etc. the air bag warning for passenger also blinks. the dealer indicates this is a faulty front camera and will require about $2500 to fix it.
NHTSA complaint #11758803 — an unverified report by a vehicle owner.
Nottingham, MD
UNKNOWN OR OTHER
Multipurpose camera failed. Now I have no cruise control, auto high beam, lane keeping assist, collision mitigation, road departure mitigation.
NHTSA complaint #11758640 — an unverified report by a vehicle owner.
Cottondale, AL
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I went to the dealership today for my recall on the backup camera where my screen goes black in reverse. I also told me my dash lights had come on and could like lane keeping assistance, adaptive cruise control and blind spot warning. Dealership then tells me it is a faulty internal camera in the windshield and wants to charge me $2K. Is this not a recall since it happens to a significant amount of honda odysseys and pilots? Please make this a recall as it is not safe to drive my van anymore and should be apart of the recall I took it in for.
NHTSA complaint #11758197 — an unverified report by a vehicle owner.
Cottondale, AL
LANE DEPARTURE: ASSIST
I went to the dealership today for my recall on the backup camera where my screen goes black in reverse. I also told me my dash lights had come on and could like lane keeping assistance, adaptive cruise control and blind spot warning. Dealership then tells me it is a faulty internal camera in the windshield and wants to charge me $2K. Is this not a recall since it happens to a significant amount of honda odysseys and pilots? Please make this a recall as it is not safe to drive my van anymore and should be apart of the recall I took it in for.
NHTSA complaint #11758197 — an unverified report by a vehicle owner.
I went to the dealership today for my recall on the backup camera where my screen goes black in reverse. I also told me my dash lights had come on and could like lane keeping assistance, adaptive cruise control and blind spot warning. Dealership then tells me it is a faulty internal camera in the windshield and wants to charge me $2K. Is this not a recall since it happens to a significant amount of honda odysseys and pilots? Please make this a recall as it is not safe to drive my van anymore and should be apart of the recall I took it in for.
NHTSA complaint #11758197 — an unverified report by a vehicle owner.
Glastonbury, CT
ENGINE
The engine auto idle system failed at a stoplight. The auto-idle engaged, but when I took my foot off the brake, the engine did not restart. It completely shut down, putting my car in park in a busy intersection. The engine light and an error message flashed briefly but disappeared. I was able to restart the car and drive, however, only after waving several other cars to pass by me. I've noticed recently the restart function lagging, and if I put my foot on the gas too soon, the car lurching and jerking forward (indicating the engine isn't restarting quickly or properly). I recently had a full routine service on the vehicle, indicating battery life is good. No other issues appeared such as overheating.
NHTSA complaint #11757997 — an unverified report by a vehicle owner.
Tracy, MN
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Error U3000-49 Multipurpose camera failure...Adaptive Cruise Control, Lane Assist, etc. do not function. I cannot even get a basic cruise control to function! Honda wants $2000+ to fix this problem that has become a common problem with 2020 Honda Odysseys. Please push for a recall!
NHTSA complaint #11757285 — an unverified report by a vehicle owner.
Tracy, MN
LANE DEPARTURE: ASSIST
Error U3000-49 Multipurpose camera failure...Adaptive Cruise Control, Lane Assist, etc. do not function. I cannot even get a basic cruise control to function! Honda wants $2000+ to fix this problem that has become a common problem with 2020 Honda Odysseys. Please push for a recall!
NHTSA complaint #11757285 — an unverified report by a vehicle owner.
Tracy, MN
BACK OVER PREVENTION: WARNINGS
Error U3000-49 Multipurpose camera failure...Adaptive Cruise Control, Lane Assist, etc. do not function. I cannot even get a basic cruise control to function! Honda wants $2000+ to fix this problem that has become a common problem with 2020 Honda Odysseys. Please push for a recall!
NHTSA complaint #11757285 — an unverified report by a vehicle owner.
Meridianville, AL
ELECTRICAL SYSTEM
Multipurpose camera internal failure disabling my all my safety features in ADAS.
NHTSA complaint #11756750 — an unverified report by a vehicle owner.
Meridianville, AL
SERVICE BRAKES
Multipurpose camera internal failure disabling my all my safety features in ADAS.
NHTSA complaint #11756750 — an unverified report by a vehicle owner.
Camera failed after 65,000 miles and is a known problem out there with thousands of these requiring a $2000 dealer replacement.
NHTSA complaint #11756449 — an unverified report by a vehicle owner.
Denver, CO
AIR BAGS
NHTSA Campaign 26V227000. My vehicle VIN: [XXX] Vehicle modified by Vantage Mobility International (VMI) into a Mobility Van. Van submitted to dealer 7/16/2026. Dealer claims they cannot perform work until factory clearance obtained. I cannot get information on when repair can be completed. VMI engineer Andrew Socha (602) 304 3294 informed me on 7/20/2026 there was nothing in the VMI modification that would interfere with this safety upgrade I called American Honda Motor Co, Inc Headquarters in Torrance, CA (800 999 1009) pn 7/22/2026 where safety recall department employee Antonio (would not give last name) commiserated with my situation but had no authority to ameliorate the situation I can't get a straight answer from American Honda Motor Co. Inc. and when or whether this repair is done. The 30 day window for this repair is closing in 5 days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11756210 — an unverified report by a vehicle owner.
Chesterland, OH
SUSPENSION
The driver side rear coil spring broke abruptly on both the top and bottom leaving the majority of the spring mechanically unattached. The driver side rear shock also broke from the additional strain on it. With a complete loss of suspension on the rear driver side, as I hit bumps on the freeway, I could feel the van jerking quickly nearly sending me out of the lane. If it was slippery with rain or snow, I felt like the van would spin out. The broken parts were confirmed and shown to me by an independent service center. The shop also informed me that he has seen many Honda Odysseys from the same model year with broken coil springs. When he called to order parts from the Honda dealer, none of the 3 nearby dealers had springs in stock and all had vans in their service center waiting to replace their broken springs. There were no warning signs before this happened. I perform all regular maintenance such as brakes, tire rotations/replacements, and oil changes by auto shops so the car is regularly looked at. This happened at 6 years old and 60,000 miles. While springs generally lose some tension, snapping through in two places is unacceptable. Honda has recalled other vehicles for rear suspension failures and needs to expand that recall to additional vehicles. Specifically the Odyssey.
NHTSA complaint #11755377 — an unverified report by a vehicle owner.
Charleston, SC1 injured
SEAT BELTS
My son turned around in his second-row seat of our Honda Odyssey, causing the seat belt to cinch tightly around his waist. Even after the buckle was released, the seat belt continued to tighten instead of loosening. It became so tight that he could barely breathe, and we ultimately had to cut the seat belt to free him. There was no way to manually release or loosen the belt once it had locked. This presents a serious safety hazard. Seat belts should include an emergency release or override mechanism that allows a locked belt to be loosened during an entrapment situation.
NHTSA complaint #11754973 — an unverified report by a vehicle owner.
Sycamore, IL
SUSPENSION
The rear coil spring snapped with no warning. My safety was at risk because the spring broke and collapsed on the suspension while driving on a tollway. The bottom of the spring that was snapped off completely which presents a safety risk to others as it becomes a heavy sharp steel projectile flying into traffic. The problem has been confirmed by a service center and it is a large issue as the parts are extremely hard to source due to the frequency of these coil springs breaking in Honda Odysseys. They can’t make them fast enough to replace. They are not supposed to break and are not part of any scheduled maintenance. The component has been inspected by a Honda service center. There were no warning lamps or symptoms. The part broke suddenly and without warning.
NHTSA complaint #11755147 — an unverified report by a vehicle owner.
Perrysburg, OH
SUSPENSION
-Left rear spring broke from normal use. -safety: dealership said van was unsafe to drive -part is on backorder from Honda with no estimated production date. In order to get van repaired a used spring out of a junked Odyssey was installed
NHTSA complaint #11754762 — an unverified report by a vehicle owner.