Owners have filed 152 complaints
about the 2024 Honda Odyssey with NHTSA between 2023 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 28 of 32 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 14
Against the median year of the Honda Odyssey. 50 means typical for this
model; 100 means roughly double.
Severity — 27
5.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
80% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Emergency Braking
827.6%
Warnings
724.1%
Adaptive Cruise Control
517.2%
Body
413.8%
Assist
26.9%
Key/Sender
13.4%
Warnings
13.4%
Sidewall
13.4%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
220.0%
1,000 – 9,999 miles
440.0%
10,000 – 24,999 miles
110.0%
25,000 – 49,999 miles
330.0%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2024 Honda ODYSSEY PV FWD
13.6% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2023peak 20Aug 2026
NHTSA investigations into the 2024 Honda Odyssey
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
1
investigation is
still open.
EA25004Opened 26 Mar 2025Still openENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
No Restart After Auto Start/Stop Engages
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to r...
Recalls on the 2024 Honda Odyssey
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V332000
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Risk: Air bags that deploy unintentionally during a crash increase the risk of injury.
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
24V114000
STEERING
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Odyssey and 2024 Acura RDX vehicles. The steering gear box assembly may not have been tightened properly, allowing water to enter the assembly and cause corrosion and binding gears.
Risk: Corroded and binding steering gears can result in a loss of steering control and increase the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202625112,371 units in Canada
Seats And Restraints
Issue: On certain vehicles, the weight sensor for the front passenger seat may not have been manufactured properly. As a result, the passenger-front airbag and knee airbag could deploy in a crash that doesn't require them to. Note: This recall is an expansion of Transport Canada recall no. 2024-059. If the weight sensor fails, the SRS warning light would turn on in the instrument panel. Safety Risk: An airbag system that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the passenger-front seat weight sensor.
Recall 202600354 units in Canada
Seats And Restraints
Issue: On certain vehicles converted for wheelchair access by Vantage Mobility, the wheelchair tie-down retractors may not have been manufactured properly. As a result, the retractor(s) may not lock automatically. If this happens, the wheelchair may not be secured correctly and could move in a crash. Note: This recall only affects certain Q'Straint QRT-DELUXE and QRT-MAX wheelchair retractors with the part number Q8-6200 or Q8-6209. Safety Risk: A wheelchair that moves in a crash could increase the risk of injury. Corrective Actions: To reduce the safety risk, Vantage Mobility recommends you confirm the wheelchair is secured properly by attempting to move it before driving until the recall repairs have been completed. Vantage Mobility will notify owners by mail and advise you to take your vehicle to a Vantage Mobility service center to inspect and, if necessary, replace the wheelchair retractor(s).
Recall 202409924 units in Canada
Steering
Issue: On certain vehicles, water could enter the steering gearbox assembly and cause the gears to corrode and stick together. If this happens, there could be a loss of steering control. Safety Risk: A loss of steering control could create the risk of a crash. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to replace the electric power steering rack.
Reports where the owner recorded a crash, a fire, an injury or a death.
Pompton Lakes, NJ1 injured
UNKNOWN OR OTHER
Vehicle Safety Complaint – Automatic Sliding Door Injury to Child To the National Highway Traffic Safety Administration, I am submitting this complaint to report what I believe may be a serious safety defect involving the automatic sliding door on my Honda vehicle. On June 9 at approximately 5:00 p.m., while the vehicle was parked in a residential driveway, the automatic sliding door severely injured my [XXX] son. He had unbuckled himself from his car seat and slid out of the vehicle as the automatic sliding door was closing. I witnessed the entire incident. As the door closed, his entire hand, as well as the skin on his leg, became trapped in the door. The automatic sliding door did not stop or reverse after encountering his hand and leg. Because the door is automatic, I was unable to immediately release him and had to wait for it to reopen before I could free him. Those moments felt incredibly long while my son was trapped and screaming in pain. When I was finally able to remove him from the door, his hand was severely injured, visibly deformed, and had significant swelling almost immediately after the incident. To my knowledge, nothing obstructed the normal operation of the door, and the automatic sliding door was being used in its normal operating mode. The fact that the door did not stop or reverse after trapping my son's hand is the primary reason I am submitting this complaint. Immediately after the accident, I took my son to an urgent care facility. The providers there instructed us to seek immediate evaluation by a pediatric orthopedic specialist, and we went directly to a pediatric orthopedist. He was diagnosed with a broken hand. This injury has resulted in medical expenses, significant emotional trauma for our family, and a complete loss of confidence in the safety of this vehicle. I purchased this Honda because I have three young children, including [XXX] twins. I chose this vehicle because I believed its safety and convenience feat INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
NHTSA complaint #11750858 — an unverified report by a vehicle owner.
Tacoma, WA1 injured
SERVICE BRAKES
I was driving my vehicle and accelerating. My vehicle suddenly braked with no warning while I was driving. I hit my left side of my head as I was not expecting this to happen. I was nearly rear-ended/nearly caused a multi car accident. It was incredibly scary to have the CMBS go off for absolutely no reason. There was no car ahead of me or other reason for it to happen.
NHTSA complaint #11653992 — an unverified report by a vehicle owner.
Tacoma, WA1 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving my vehicle and accelerating. My vehicle suddenly braked with no warning while I was driving. I hit my left side of my head as I was not expecting this to happen. I was nearly rear-ended/nearly caused a multi car accident. It was incredibly scary to have the CMBS go off for absolutely no reason. There was no car ahead of me or other reason for it to happen.
NHTSA complaint #11653992 — an unverified report by a vehicle owner.
I was driving my vehicle and accelerating. My vehicle suddenly braked with no warning while I was driving. I hit my left side of my head as I was not expecting this to happen. I was nearly rear-ended/nearly caused a multi car accident. It was incredibly scary to have the CMBS go off for absolutely no reason. There was no car ahead of me or other reason for it to happen.
NHTSA complaint #11653992 — an unverified report by a vehicle owner.
Bloomington, INCrash2 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
At speed less than 25 mph, the Collision Mitigation Braking System (CMBS) did not work. At cross roads this CMBS will not work when a vehicle comes from the side. This will work only if it detects the vehicle's presence in front for more than 3-5 seconds. Will not activate during sudden presence of vehicle at any speed.
NHTSA complaint #11625918 — an unverified report by a vehicle owner.
At speed less than 25 mph, the Collision Mitigation Braking System (CMBS) did not work. At cross roads this CMBS will not work when a vehicle comes from the side. This will work only if it detects the vehicle's presence in front for more than 3-5 seconds. Will not activate during sudden presence of vehicle at any speed.
NHTSA complaint #11625918 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Marietta, SC
UNKNOWN OR OTHER
I was stopped at a stoplight. The car has idle stop so the engine turns off at the light. When I tried to go the car went into park. I could not get it back in drive and had to turn the car off then back on. Meanwhile I am stuck in the middle of the road with traffic. This has happened several times before.
NHTSA complaint #11758869 — an unverified report by a vehicle owner.
Marietta, SC
ENGINE
I was stopped at a stoplight. The car has idle stop so the engine turns off at the light. When I tried to go the car went into park. I could not get it back in drive and had to turn the car off then back on. Meanwhile I am stuck in the middle of the road with traffic. This has happened several times before.
NHTSA complaint #11758869 — an unverified report by a vehicle owner.
Boise, ID
ENGINE
Yesterday (8/21/2026) my husband took this vehicle in for a routine oil change and upon the 100 point inspection was informed there was an oil leak somewhere from the engine. This vehicle is barely 2 years old and barely at 30,000 miles. There were 0 signs of a leak somewhere we had no idea. They completed diagnostics and determined it was the axle seal. Thankfully this was covered under warranty but their master mechanic shared with my husband that this is a very well known issue with the 2024 models and the fix is using the newer manufacturing parts. Again, there were no visible signs of a leak, there were no vehicle computer warnings of an issue other than the oil life alerts that are programmed.
NHTSA complaint #11758767 — an unverified report by a vehicle owner.
Bluffton, SC
UNKNOWN OR OTHER
The Auto Idle Stop mode has caused my car to stall out at least 10 times since I bought the vehicle in August 2024. Each time it has occurred, it has taken me several minutes to restart the car. I’ve bought my vehicle to Hilton Head Honda in Bluffton, SC two times to have them inspect the vehicle. The only thing they have done is replaced the battery which has not solved the problem.
NHTSA complaint #11758238 — an unverified report by a vehicle owner.
Bluffton, SC
ENGINE
The Auto Idle Stop mode has caused my car to stall out at least 10 times since I bought the vehicle in August 2024. Each time it has occurred, it has taken me several minutes to restart the car. I’ve bought my vehicle to Hilton Head Honda in Bluffton, SC two times to have them inspect the vehicle. The only thing they have done is replaced the battery which has not solved the problem.
NHTSA complaint #11758238 — an unverified report by a vehicle owner.
Mt Pleasant, SC
UNKNOWN OR OTHER
The speakers make a popping and crackling noise that is repeated, in a mid tone - high tone - low tone noise pattern, when the radio is on or off. It begins when the engine is turned on. It also occurs in standby/engine is not on/radio is on mode or in standby/engine is not on/radio is not on. The popping/crackling occurs whether the radio is on or not, and the radio can be heard along with the popping and crackling noise. I am guessing it is similar to the recall 23V-431, but this van VIN number does not have any recalls associated with it yet. Restarting the radio, resetting the radio, etc does not alleviate the issue. Also, the cabin camera is not working, says "problem with camera" and displays "loading" with the moving circular icon. The display remains dark for the cabin camera, and rear entertainment screen is also not accessible. Cannot recall any large bumps in the road, no collisions with anything. If the design of the cables has not changed, then the recall needs to cover all VINS manufactured with the same wire assemblies and procedures, including all future VINS, as this problem is clearly repeatable. The customer should not bear the burden to fix an issue that has been deemed an issue in prior year models, with no changes to the design or assembly procedure to the related components.
NHTSA complaint #11756836 — an unverified report by a vehicle owner.
Mt Pleasant, SC
ELECTRICAL SYSTEM
The speakers make a popping and crackling noise that is repeated, in a mid tone - high tone - low tone noise pattern, when the radio is on or off. It begins when the engine is turned on. It also occurs in standby/engine is not on/radio is on mode or in standby/engine is not on/radio is not on. The popping/crackling occurs whether the radio is on or not, and the radio can be heard along with the popping and crackling noise. I am guessing it is similar to the recall 23V-431, but this van VIN number does not have any recalls associated with it yet. Restarting the radio, resetting the radio, etc does not alleviate the issue. Also, the cabin camera is not working, says "problem with camera" and displays "loading" with the moving circular icon. The display remains dark for the cabin camera, and rear entertainment screen is also not accessible. Cannot recall any large bumps in the road, no collisions with anything. If the design of the cables has not changed, then the recall needs to cover all VINS manufactured with the same wire assemblies and procedures, including all future VINS, as this problem is clearly repeatable. The customer should not bear the burden to fix an issue that has been deemed an issue in prior year models, with no changes to the design or assembly procedure to the related components.
NHTSA complaint #11756836 — an unverified report by a vehicle owner.
Sterling Heights, MI
POWER TRAIN
On 2 occasions now automatic Start/Stop system has failed to restart. First was approximately 5 weeks ago and Second was Monday 3 Aug 2026. Dealer on first occurrence said there was a loose wire. Have not been to Dealer on 2nd occurrence yet. Situation in both cases is the vehicle was seemingly operating normally with no warnings displayed and I stopped in traffic. When traffic cleared and I tried to proceed; the vehicle was non responsive and would not start when I activated the normal start sequence.
NHTSA complaint #11755363 — an unverified report by a vehicle owner.
Canton, GA
UNKNOWN OR OTHER
2024 odyssey engine shut off while in drive thru at restaurant. Unshure if auto start stop override was active. Either way the van had to be re started using the start button. Van re started on second or third attempt to re start with start button. This is a repeat occurance since having starter replaced in response to a similar problem about a year ago.
NHTSA complaint #11754219 — an unverified report by a vehicle owner.
Canton, GA
ELECTRICAL SYSTEM
2024 odyssey engine shut off while in drive thru at restaurant. Unshure if auto start stop override was active. Either way the van had to be re started using the start button. Van re started on second or third attempt to re start with start button. This is a repeat occurance since having starter replaced in response to a similar problem about a year ago.
NHTSA complaint #11754219 — an unverified report by a vehicle owner.
Canton, GA
ENGINE
2024 odyssey engine shut off while in drive thru at restaurant. Unshure if auto start stop override was active. Either way the van had to be re started using the start button. Van re started on second or third attempt to re start with start button. This is a repeat occurance since having starter replaced in response to a similar problem about a year ago.
NHTSA complaint #11754219 — an unverified report by a vehicle owner.
Katy, TX
ELECTRICAL SYSTEM
Car purchased July 4, 2024. Idle stop/start was working but after several months, it became defective. After driving for some time, idle stop/start wouldn't work properly and cut the engine off when idling. I would have to turn the car, open my door, and try to restart the car. It also occurs after parking, turning off the car and less than 10-15min attempt to restart. Most of the time, it'll start after 1 or 2 attempts. Except today 07/31/2026, I got home and parked. After 20min, I tried to start my car and after 10-15 attempts, it wouldn't start. After waiting 2 hours, the car finally started.
NHTSA complaint #11754097 — an unverified report by a vehicle owner.
Katy, TX
ENGINE
Car purchased July 4, 2024. Idle stop/start was working but after several months, it became defective. After driving for some time, idle stop/start wouldn't work properly and cut the engine off when idling. I would have to turn the car, open my door, and try to restart the car. It also occurs after parking, turning off the car and less than 10-15min attempt to restart. Most of the time, it'll start after 1 or 2 attempts. Except today 07/31/2026, I got home and parked. After 20min, I tried to start my car and after 10-15 attempts, it wouldn't start. After waiting 2 hours, the car finally started.
NHTSA complaint #11754097 — an unverified report by a vehicle owner.
Dublin, VA
STRUCTURE:BODY
2024 Honda Odyssey with only 24K miles has a leak in the tailgate from bad welding in the body that is gathering water in the trunk. Safety isn’t at risk but I would say that the corrosion to any electrical items are at risk which will put me and my family and others at risk of something failing. Yes the problem has been reproduced and it’s a common thread on the internet. We will be taking it to the dealership to inspect since it’s still under warranty. No messaging of this from the car except the fowl odor.
NHTSA complaint #11752536 — an unverified report by a vehicle owner.
The contact owns a 2024 Honda Odyssey. The contact stated that while the vehicle was parked and attempting to place her [XXX] child in the rear passenger’s side seat, the contact touched the door handle, unlocking the door, and placed the bag with the key fob on the floor of the rear passenger’s side. The contact walked around to the driver's side door, and the door was locked. The contact returned to the rear passenger side of the vehicle and became aware that the door was locked. The contact attempted to enter the vehicle but was unsuccessful. The contact called the Fire Department, and the front passenger window was broken to enter the vehicle. A Police report was taken, but the information was not available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11752419 — an unverified report by a vehicle owner.
Sulphur, LA
ELECTRICAL SYSTEM
From a cold start my vehicle starts fine, but from a warm engine start the van would have trouble starting. Took it to Navarre Honda in Lake Charles, La and they found that the starter solenoid and 2 relays were bad and had to be replaced.
NHTSA complaint #11752110 — an unverified report by a vehicle owner.
Duluth, GA
UNKNOWN OR OTHER
While stopped at traffic lights or in traffic, the Auto Idle Stop system activates, but the engine sometimes fails to restart when I release the brake pedal. The vehicle becomes disabled in traffic, and I have to shift the transmission into Park (P) to restart the engine.
NHTSA complaint #11751881 — an unverified report by a vehicle owner.
West Hartford, CT
ENGINE
completely shuts off during an idle stop at a traffic light
NHTSA complaint #11751448 — an unverified report by a vehicle owner.
Rocklin, CA
ELECTRICAL SYSTEM
My minivan has had repeated electrical and safety-related failures since shortly after it was leased. The vehicle has died or failed to start five times, including multiple tow events. The first battery failure happened shortly after delivery, but we thought a light may have been left on and did not know to bring it in. The problem continued. The dealer has replaced the battery, recharged the battery, replaced the alternator, and later found an excessive parasitic draw, but the electrical problems have continued. The failures affect more than starting. The sliding doors have failed 30+ times by refusing to close and acting like something is blocking them when nothing is there. This creates a safety concern because passengers may not be able to safely enter, exit, or secure the vehicle. The instrument cluster has gone black on startup in Park about 10 times and has also blacked out or faulted while in use. A brake failure warning light appeared once. The backup camera intermittently dims so badly that I cannot see behind the vehicle while reversing. A service advisor observed this issue, but the technician could not reproduce it during inspection. The DVD/interior electronics, USB charging, and wireless phone charger have also failed. The power tailgate/trunk malfunctioned repeatedly before repair, including problems opening or closing and clicking. The front driver and passenger windows also do not roll down smoothly. The front window still shakes or drags even after two repair attempts. The vehicle has been inspected by authorized service centers and is available for inspection upon request. The exact root cause is unknown, but based on the repeated dead battery, charging, parasitic draw, door, display, camera, brake warning, interior electronics, and power window failures, the pattern appears consistent with an unresolved electrical or charging-system defect.
NHTSA complaint #11751406 — an unverified report by a vehicle owner.
Rocklin, CA
ENGINE
My minivan has had repeated electrical and safety-related failures since shortly after it was leased. The vehicle has died or failed to start five times, including multiple tow events. The first battery failure happened shortly after delivery, but we thought a light may have been left on and did not know to bring it in. The problem continued. The dealer has replaced the battery, recharged the battery, replaced the alternator, and later found an excessive parasitic draw, but the electrical problems have continued. The failures affect more than starting. The sliding doors have failed 30+ times by refusing to close and acting like something is blocking them when nothing is there. This creates a safety concern because passengers may not be able to safely enter, exit, or secure the vehicle. The instrument cluster has gone black on startup in Park about 10 times and has also blacked out or faulted while in use. A brake failure warning light appeared once. The backup camera intermittently dims so badly that I cannot see behind the vehicle while reversing. A service advisor observed this issue, but the technician could not reproduce it during inspection. The DVD/interior electronics, USB charging, and wireless phone charger have also failed. The power tailgate/trunk malfunctioned repeatedly before repair, including problems opening or closing and clicking. The front driver and passenger windows also do not roll down smoothly. The front window still shakes or drags even after two repair attempts. The vehicle has been inspected by authorized service centers and is available for inspection upon request. The exact root cause is unknown, but based on the repeated dead battery, charging, parasitic draw, door, display, camera, brake warning, interior electronics, and power window failures, the pattern appears consistent with an unresolved electrical or charging-system defect.
NHTSA complaint #11751406 — an unverified report by a vehicle owner.
Cardington, OH
ENGINE
The idle start stop system on my 2024 Honda Odyssey sometimes works, and then other times will leave me stranded at a stoplight, making it a grave safety concern. After the engine does not restart you have to turn the car completely off put it in park turn it all the way back on and then continue driving. This is not related to any of the climate controls being onto high or energy being consumed. It seems to be a manufacturing defect.
NHTSA complaint #11751258 — an unverified report by a vehicle owner.
Pompton Lakes, NJ1 injured
UNKNOWN OR OTHER
Vehicle Safety Complaint – Automatic Sliding Door Injury to Child To the National Highway Traffic Safety Administration, I am submitting this complaint to report what I believe may be a serious safety defect involving the automatic sliding door on my Honda vehicle. On June 9 at approximately 5:00 p.m., while the vehicle was parked in a residential driveway, the automatic sliding door severely injured my [XXX] son. He had unbuckled himself from his car seat and slid out of the vehicle as the automatic sliding door was closing. I witnessed the entire incident. As the door closed, his entire hand, as well as the skin on his leg, became trapped in the door. The automatic sliding door did not stop or reverse after encountering his hand and leg. Because the door is automatic, I was unable to immediately release him and had to wait for it to reopen before I could free him. Those moments felt incredibly long while my son was trapped and screaming in pain. When I was finally able to remove him from the door, his hand was severely injured, visibly deformed, and had significant swelling almost immediately after the incident. To my knowledge, nothing obstructed the normal operation of the door, and the automatic sliding door was being used in its normal operating mode. The fact that the door did not stop or reverse after trapping my son's hand is the primary reason I am submitting this complaint. Immediately after the accident, I took my son to an urgent care facility. The providers there instructed us to seek immediate evaluation by a pediatric orthopedic specialist, and we went directly to a pediatric orthopedist. He was diagnosed with a broken hand. This injury has resulted in medical expenses, significant emotional trauma for our family, and a complete loss of confidence in the safety of this vehicle. I purchased this Honda because I have three young children, including [XXX] twins. I chose this vehicle because I believed its safety and convenience feat INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
NHTSA complaint #11750858 — an unverified report by a vehicle owner.
Ankeny, IA
POWER TRAIN
My 2024 Honda Odyssey has repeatedly failed to restart after the Auto Idle Stop system shuts the engine off at a red light. When I release the brake or press the accelerator, the engine does not restart as it should. The vehicle then shifts into Park or instructs me to place it in Park, and it is difficult to restart using the start button. This has left the vehicle disabled in an active traffic lane and creates a serious risk of being struck by another vehicle. I have been stuck at a red light with people honking at me and haven't been able to start the car for up to a minute. The problem is intermittent, and I do not know whether it is caused by the engine, electrical system, battery, starter, software, or power train. The Auto Idle Stop system should not shut the engine off if the vehicle may be unable to restart.
NHTSA complaint #11750375 — an unverified report by a vehicle owner.
Brownsburg, IN
ELECTRICAL SYSTEM
The Start/Stop function on the Honda Odyssey failed to re-start the vehicle after it was stopped at a traffic signal. The vehicle gave no advance notice of the issue. The vehicle defaulted the transmission into the "Park" position, however the electronics (radio, windows, etc.) all operated as normal. Simply pushing the ignition "On/Off" would do nothing and would NOT turn off the electronics. I had to press and hold the "On/Off" ( similar to a Ctl+Alt+"Delete") to hard shut off the vehicle entirely. I then had to place the key fob physically on the "On/Off" button to restart the vehicle. This is a significant safety concern being at a dead stop at a stoplight that may be green. We have had our van to the Honda dealer twice now within 3 weeks for the same issue. They cannot get it to duplicate any issues. The original diagnosis was that we had a loose ground connection at the battery. The battery, alternator, and starter were all diagnosed as in perfect working order. The tech tightened the loose ground, but the issue has not been resolved. There were zero warnings that there was an issue with the start/stop function.
NHTSA complaint #11750363 — an unverified report by a vehicle owner.
Ankeny, IA
ELECTRICAL SYSTEM
My 2024 Honda Odyssey has repeatedly failed to restart after the Auto Idle Stop system shuts the engine off at a red light. When I release the brake or press the accelerator, the engine does not restart as it should. The vehicle then shifts into Park or instructs me to place it in Park, and it is difficult to restart using the start button. This has left the vehicle disabled in an active traffic lane and creates a serious risk of being struck by another vehicle. I have been stuck at a red light with people honking at me and haven't been able to start the car for up to a minute. The problem is intermittent, and I do not know whether it is caused by the engine, electrical system, battery, starter, software, or power train. The Auto Idle Stop system should not shut the engine off if the vehicle may be unable to restart.
NHTSA complaint #11750375 — an unverified report by a vehicle owner.
