FaultScore

FaultScore report

2023 Honda Odyssey problems

Owners have filed 158 complaints about the 2023 Honda Odyssey with NHTSA between 2022 and 2026. The largest single group is the driver assist & collision avoidance. Across this model's run it ranks 22 of 32 worst.

C

FaultScore 45/100

Higher is worse. Measured against the other years of the Honda Odyssey.

How this is worked out

The numbers

158

Complaints

4

Crashes reported

4

Fires reported

10

Injuries reported

28,411 mi

Median mileage at failure

Half of reported failures happened before this

67%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

NHTSA overall crash rating

From the agency's own crash tests

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 15 vs 50 Severity 59 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 15
Against the median year of the Honda Odyssey. 50 means typical for this model; 100 means roughly double.
Severity — 59
11.4% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
67% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2023 compares with every other Honda Odyssey

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2023 Honda Odyssey

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

1 crashes, 0 fires · median 30,500 mi

0 crashes, 1 fires

1 crashes, 2 fires

0 crashes, 1 fires · median 48,250 mi

Median failure at 9,000 miles

Windows, Mirrors & Wipers 9 5.7%

Median failure at 19,500 miles

Brakes 9 5.7%

2 crashes, 0 fires

Steering 5 3.2%

Median failure at 40,000 miles

Seat Belts 4 2.5%
Transmission & Drivetrain 3 1.9%

Median failure at 10,000 miles

Child Seats 2 1.3%

Median failure at 31,323 miles

Fuel & Propulsion 2 1.3%
Lights 2 1.3%

Median failure at 158 miles

Doors, Latches & Locks 1 0.6%

Median failure at 76,465 miles

Seats 1 0.6%
Wheels 1 0.6%
Acceleration & Cruise Control 1 0.6%
Suspension 1 0.6%
Airbags 1 0.6%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Automatic Emergency Braking 14 27.5%
Warnings 12 23.5%
Body 9 17.6%
Adaptive Cruise Control 8 15.7%
Blind Spot Detection 3 5.9%
Warning 2 3.9%
Assist 2 3.9%
Harness/Crotch Strap 1 2.0%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 8.3%
1,000 – 9,999 miles 2 16.7%
10,000 – 24,999 miles 2 16.7%
25,000 – 49,999 miles 4 33.3%
50,000 – 74,999 miles 2 16.7%
75,000 – 99,999 miles 1 8.3%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Frontal crash test of a 2023 Honda ODYSSEY MV FWD

Frontal crash test

Side barrier crash test of a 2023 Honda ODYSSEY MV FWD

Side barrier crash test

Side pole crash test of a 2023 Honda ODYSSEY MV FWD

Side pole crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2023 Honda ODYSSEY MV FWD
13.6% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Sep 2022 peak 10 Aug 2026

NHTSA investigations into the 2023 Honda Odyssey

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA25004 Opened 26 Mar 2025 Still open ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

No Restart After Auto Start/Stop Engages

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to r...

Recalls on the 2023 Honda Odyssey

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

26V332000

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

Risk: Air bags that deploy unintentionally during a crash increase the risk of injury.

25V877000

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

24V114000

STEERING

Honda (American Honda Motor Co.) is recalling certain 2023-2024 Odyssey and 2024 Acura RDX vehicles. The steering gear box assembly may not have been tightened properly, allowing water to enter the assembly and cause corrosion and binding gears.

Risk: Corroded and binding steering gears can result in a loss of steering control and increase the risk of a crash.

23V858000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

23V431000

BACK OVER PREVENTION:DISPLAY FUNCTION

Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2026251 12,371 units in Canada

Seats And Restraints

Issue: On certain vehicles, the weight sensor for the front passenger seat may not have been manufactured properly. As a result, the passenger-front airbag and knee airbag could deploy in a crash that doesn't require them to. Note: This recall is an expansion of Transport Canada recall no. 2024-059. If the weight sensor fails, the SRS warning light would turn on in the instrument panel. Safety Risk: An airbag system that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the passenger-front seat weight sensor.

Recall 2026003 54 units in Canada

Seats And Restraints

Issue: On certain vehicles converted for wheelchair access by Vantage Mobility, the wheelchair tie-down retractors may not have been manufactured properly. As a result, the retractor(s) may not lock automatically. If this happens, the wheelchair may not be secured correctly and could move in a crash. Note: This recall only affects certain Q'Straint QRT-DELUXE and QRT-MAX wheelchair retractors with the part number Q8-6200 or Q8-6209. Safety Risk: A wheelchair that moves in a crash could increase the risk of injury. Corrective Actions: To reduce the safety risk, Vantage Mobility recommends you confirm the wheelchair is secured properly by attempting to move it before driving until the recall repairs have been completed. Vantage Mobility will notify owners by mail and advise you to take your vehicle to a Vantage Mobility service center to inspect and, if necessary, replace the wheelchair retractor(s).

Recall 2023350 88,228 units in Canada

Visual System

Issue: On certain vehicles, the terminals on the coaxial cable for the audio display unit may not have been manufactured correctly. As a result, the audio display unit could lose its connection, and the rearview camera image may not display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to replace the media oriented systems transport (MOST) cable harness, and install a cover over the audio display unit connector.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Spring, TX Fire

UNKNOWN OR OTHER

While driving from [XXX] to [XXX], all of the safety systems started to fail. We had driven about 45 minutes from our starting point. As the system started to fail, they would flash across the screen on the dashboard saying each one that was failing. We pulled over to the side of the road, and my husband popped the hood and flames started coming out of the hood, closest to the dashboard and windshield. We called 911 and by the time they reached our location, the entire vehicle was engulfed in flames. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11749062 — an unverified report by a vehicle owner.

Spring, TX Fire

ELECTRICAL SYSTEM

While driving from [XXX] to [XXX], all of the safety systems started to fail. We had driven about 45 minutes from our starting point. As the system started to fail, they would flash across the screen on the dashboard saying each one that was failing. We pulled over to the side of the road, and my husband popped the hood and flames started coming out of the hood, closest to the dashboard and windshield. We called 911 and by the time they reached our location, the entire vehicle was engulfed in flames. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11749062 — an unverified report by a vehicle owner.

East Freetown, MA 1 injured

SEAT BELTS

My 8 year old child became locked in the seatbelt, the seatbelt would not unbuckle nor release tension, it kept getting tighter and tighter and he tried to get out when it then tightened around his diaphragm and chest making it very hard to take a breath. I had to pull over and ask a store for tools to try and release it but it kept getting tighter and he was panicking. I had three other children in the car and could not take the time to get help without potentially having him go into respiratory arrest. I had to cut the seat belt. My child is terrified of the car, I am terrified this could happen again. I now am down an entire seat due to the cut seatbelt.

NHTSA complaint #11737388 — an unverified report by a vehicle owner.

Warrensburg, MO 1 injured

STRUCTURE:BODY

The rear lift gate malfunctioned, causing my rear lift gate to get scratch from top to bottom because the lift gate would NOT STOP. I have never had issues with manually stopping the lift gate. I pushed the button and let it come up and then used force to stop it and it would not stop. I do CrossFit 5 days a week and find myself to be strong suit, I physically could not stop this lift gate. It broke two of my nails in the process because I was doing everything I could to stop the lift gate. Instead of stopping it kept going scratching up against our basketball hoop because it malfunctioned. what if this was my arm or my leg stuck in between versus an item? What if this was someone's head, including my children's head? it would have decapitated them. The amount of force of this lift gate was insane, there was absolutely no stopping it. I have an issue with this, not safe at all. You should be able to easily stop this back lift gate without that much physical force. Our honda odyssey lift gate malfunctioned and WOULD NOT STOP

NHTSA complaint #11659267 — an unverified report by a vehicle owner.

Orlando, FL Fire

UNKNOWN OR OTHER

Not sure about what component could have triggered but I started seeing smoke and fire from the front hood. I managed to stop and exit the call to call emergency services. The fire aggravated that the whole car was burned. The dealer was notified as well as the Honda but yet to hear back. The claim is also filed with insurance company that they indicated to be getting custody of the vehicle to inspect.

NHTSA complaint #11653902 — an unverified report by a vehicle owner.

Roscoe, IL Fire

ENGINE

An engine rod blew a hole in the engine block while traveling on the highway. This resulted in loss of engine power while others traveling at highway speeds around me. Additionally the vehicle was smoking heavily and smelled of burning . The vehicle only had 64000 miles with an adequate maintenance record.

NHTSA complaint #11635266 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Chicago, IL

UNKNOWN OR OTHER

After stopping the car in a left turn lane in the intersection, the car engine, dash board and infotainment system shut down. No warnings or other items appeared, the car died. After scrambling since it put traffic to a standstill, I shifter to park and returned on the car. Which worked and allowed me to continue. This happened again 1 week later while at a red light.

NHTSA complaint #11758148 — an unverified report by a vehicle owner.

Chicago, IL

ENGINE

After stopping the car in a left turn lane in the intersection, the car engine, dash board and infotainment system shut down. No warnings or other items appeared, the car died. After scrambling since it put traffic to a standstill, I shifter to park and returned on the car. Which worked and allowed me to continue. This happened again 1 week later while at a red light.

NHTSA complaint #11758148 — an unverified report by a vehicle owner.

Chicago, IL

UNKNOWN OR OTHER

Seems like due to the auto idle, it makes the engine idle so low that it dies- my car died in middle of the road- the first time, I had it jumped, and mechanic said it was a fluke, second time, despite the testing not showing any issue, he said we can try to replace the battery, so we did, but 6 weeks later my car died, and it took 5 attempts to get it to restart with the external battery pack! each time there was NO issue with the electrical system- my A/C was running fine, the whole dashboard showed up fine. Seems like according to a class action suit in california this is an issue Honda KNEW about! People now know to press the Auto-off button so the car does not auto idle- but this needs to be done EACH time, or you will end up KILLING your engine! How is this allowed to be sold?? I was stuck in MIDDLE of a busy street with my DAUGHTER in the car!!!!

NHTSA complaint #11757567 — an unverified report by a vehicle owner.

Chicago, IL

ELECTRICAL SYSTEM

Seems like due to the auto idle, it makes the engine idle so low that it dies- my car died in middle of the road- the first time, I had it jumped, and mechanic said it was a fluke, second time, despite the testing not showing any issue, he said we can try to replace the battery, so we did, but 6 weeks later my car died, and it took 5 attempts to get it to restart with the external battery pack! each time there was NO issue with the electrical system- my A/C was running fine, the whole dashboard showed up fine. Seems like according to a class action suit in california this is an issue Honda KNEW about! People now know to press the Auto-off button so the car does not auto idle- but this needs to be done EACH time, or you will end up KILLING your engine! How is this allowed to be sold?? I was stuck in MIDDLE of a busy street with my DAUGHTER in the car!!!!

NHTSA complaint #11757567 — an unverified report by a vehicle owner.

Chicago, IL

ENGINE

Seems like due to the auto idle, it makes the engine idle so low that it dies- my car died in middle of the road- the first time, I had it jumped, and mechanic said it was a fluke, second time, despite the testing not showing any issue, he said we can try to replace the battery, so we did, but 6 weeks later my car died, and it took 5 attempts to get it to restart with the external battery pack! each time there was NO issue with the electrical system- my A/C was running fine, the whole dashboard showed up fine. Seems like according to a class action suit in california this is an issue Honda KNEW about! People now know to press the Auto-off button so the car does not auto idle- but this needs to be done EACH time, or you will end up KILLING your engine! How is this allowed to be sold?? I was stuck in MIDDLE of a busy street with my DAUGHTER in the car!!!!

NHTSA complaint #11757567 — an unverified report by a vehicle owner.

Pine Bush, NY

UNKNOWN OR OTHER

My 2023 Honda Odyssey (only 2.5 years old with 60,000 miles) recently had a complete tailgate failure. The dealership diagnosed the issue as a failed roof seal. This factory seal failure allowed water to leak inside the vehicle, directly shorting out the tailgate motor module causing the module to get very hot which could have caused a fire.The repair bill is $1,200. I contacted Corporate Honda to request Goodwill Assistance, considering the vehicle is so young and a roof seal should absolutely last longer than 2.5 years.Corporate Honda denied the assistance. They claimed a leaking roof seal is an "external factor" rather than a manufacturing defect. A vehicle's roof seal should protect the internal electronics from everyday weather. Labeling a structural seal failure as an external factor is an unacceptable excuse to avoid standing behind their product.

NHTSA complaint #11756755 — an unverified report by a vehicle owner.

Social Circle, GA

ELECTRICAL SYSTEM

This vehicle needs to be added to the current recall 23v-431. Media screen goes blank and rear camera in operable when this happens.

NHTSA complaint #11756123 — an unverified report by a vehicle owner.

Social Circle, GA

VISIBILITY/WIPER

This vehicle needs to be added to the current recall 23v-431. Media screen goes blank and rear camera in operable when this happens.

NHTSA complaint #11756123 — an unverified report by a vehicle owner.

Manchester, NH

UNKNOWN OR OTHER

I was driving down the highway at highway speeds with no other vehicles around me and with my air conditioning on and the sunroof exploded.

NHTSA complaint #11754121 — an unverified report by a vehicle owner.

at 10,000 miles Granite Bay, CA

FORWARD COLLISION AVOIDANCE

The contact owns a 2023 Honda Odyssey. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the brakes independently activated. The contact stated that the failure had occurred while driving on a busy highway. The vehicle was taken to the dealer; however, the contact was informed that there was no fix for the failure. The contact was informed that the failure was a known failure with similar vehicles. In addition, the contact was advised to disable the forward collision avoidance feature. The contact was informed that the forward collision avoidance system occasionally malfunctioned. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was a safety hazard. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.

NHTSA complaint #11753361 — an unverified report by a vehicle owner.

Saint Cloud, MN

ELECTRICAL SYSTEM

When we are idling (at a red light), the engine will suddenly stop. We believe this is the feature of the start-stop system used to save gasoline. We will then have to completely restart the car as the car has been turned off. This creates a huge safety hazard at intersections. We have asked Honda about it twice now and currently replacing the starter. Our car is a little over 3 years ago with about 40k miles. The starter should not be failing at this point and we believe it is due to this start stop issue. The starter cost us $1400 in a car that is just over 3 years old with about 40k miles.

NHTSA complaint #11752376 — an unverified report by a vehicle owner.

at 76,465 miles Fayetteville, GA

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH PLATE

The contact owns a 2023 Honda Odyssey. The contact stated that while the vehicle was parked, the trunk independently unlatched. The contact stated that the failure occurred intermittently, requiring the trunk to be tied down to prevent reopening. The vehicle was taken to a dealer, where it was diagnosed with water damage in the fuse box. The contact was informed that the trunk under the garnish area needed to be resealed, and the vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,465.

NHTSA complaint #11749305 — an unverified report by a vehicle owner.

Spring, TX Fire

UNKNOWN OR OTHER

While driving from [XXX] to [XXX], all of the safety systems started to fail. We had driven about 45 minutes from our starting point. As the system started to fail, they would flash across the screen on the dashboard saying each one that was failing. We pulled over to the side of the road, and my husband popped the hood and flames started coming out of the hood, closest to the dashboard and windshield. We called 911 and by the time they reached our location, the entire vehicle was engulfed in flames. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11749062 — an unverified report by a vehicle owner.

Spring, TX Fire

ELECTRICAL SYSTEM

While driving from [XXX] to [XXX], all of the safety systems started to fail. We had driven about 45 minutes from our starting point. As the system started to fail, they would flash across the screen on the dashboard saying each one that was failing. We pulled over to the side of the road, and my husband popped the hood and flames started coming out of the hood, closest to the dashboard and windshield. We called 911 and by the time they reached our location, the entire vehicle was engulfed in flames. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11749062 — an unverified report by a vehicle owner.

Leesburg, VA

VISIBILITY/WIPER

The remedy for Safety Recall 23V-431 (MOST bus FAKRA connectors), performed 8/2023 at Joyce Koons Honda (Manassas, VA), has failed. The recall's stated safety risk, rearview camera failure when MOST communication is lost over 20 seconds, now occurs regularly on my vehicle. Symptoms began early 2025 and have worsened: intermittent loss of the rearview camera in reverse, infotainment reboots, and speaker popping (the warning signs listed in the Part 573 report). On [XXX] the infotainment system and backup camera were unavailable for over 50% of a long drive. Vehicle logs show 822 MOST network signal-loss events from [XXX] to [XXX] (avg ~15/week), predominantly "Tuner_Amplifier_Unit SUDDEN_SIGNAL_OFF" and "Meter SUDDEN_SIGNAL_OFF", the exact failure mode the recall remedy was meant to correct. I can provide the log data (chart and CSV). I reported the recurrence to the dealer on 5/31/2025; they said they could not reproduce it, and vehicle logs were cleared up to that date. I opened American Honda case #[XXX] in 10/2025 and escalated as case #[XXX] in 6/2026. On 7/1/2026 an American Honda representative told me Honda cannot authorize service without a dealer diagnosis and that I must pay out of pocket for diagnosis of this failed recall remedy, with reimbursement only as discretionary "goodwill." This appears inconsistent with 49 U.S.C. 30120, which requires recall remedies at no charge, including when the original remedy was inadequate. Honda revised Service Bulletin 23-046 to Version 3 on 12/18/2024, after my repair, revising parts and repair information, which suggests earlier repairs were performed with superseded parts or procedures. This is a rear-visibility (FMVSS 111) safety defect. Please record this as a failed recall remedy for 23V-431. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11747806 — an unverified report by a vehicle owner.

Harrisburg, NC

SEATS

The front seat slide lever on my 2023 Honda Odyssey failed completely on its own with no accident, force, or misuse involved. The lever detached from the seat rail mechanism, making it impossible to slide the seat forward or backward. The vehicle was purchased in August 2022 and this failure occurred approximately 3.5 years later, just 10 months outside the bumper-to-bumper warranty. When I brought the vehicle to the Honda dealer, I was informed I would be charged $100 for diagnostics even if I declined the repair, leaving me no real choice but to proceed. The total repair cost was $276 (parts $189.78, labor $70.95, misc $15.60) plus taxes. I contacted Honda Customer Relations requesting goodwill reimbursement. After a 3-week review, Honda denied the request. I believe this may be a manufacturing defect as another owner of the same Odyssey model has reported the identical failure.

NHTSA complaint #11747240 — an unverified report by a vehicle owner.

at 51,000 miles Dekalb, IL

BACK OVER PREVENTION

The contact owns a 2023 Honda Odyssey.. The contact stated that the rearview camera flickered, there is also a cracking and flickering sound. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. the contact associated the issue The approximate failure mileage was 51,000.

NHTSA complaint #11738809 — an unverified report by a vehicle owner.

East Freetown, MA 1 injured

SEAT BELTS

My 8 year old child became locked in the seatbelt, the seatbelt would not unbuckle nor release tension, it kept getting tighter and tighter and he tried to get out when it then tightened around his diaphragm and chest making it very hard to take a breath. I had to pull over and ask a store for tools to try and release it but it kept getting tighter and he was panicking. I had three other children in the car and could not take the time to get help without potentially having him go into respiratory arrest. I had to cut the seat belt. My child is terrified of the car, I am terrified this could happen again. I now am down an entire seat due to the cut seatbelt.

NHTSA complaint #11737388 — an unverified report by a vehicle owner.

Cudjoe Key, FL

FORWARD COLLISION AVOIDANCE: WARNINGS

Feb 2025 my windshield was cracked by a random fly ball at my grandson‘s baseball game. I contacted Safelite who put me in touch with South Florida Auto Glass out of [XXX] . They came down replaced the windshield reset the sensors. Everything was fine exactly one year later (2/2026) I got a warning on the dash that the radar was obstructed & all the sensors stopped working. I brought the car up to Largo Honda in [XXX] City and they reset the sensors. On my way home about half an hour into my 3 hr drive, the sensors stopped working again. I called the dealer (Largo Honda) but they have not returned my call. I love my car but would like to get this taken care of. Can you please let me know what I need to do. I will be staying in [XXX] from mid June until the end of July if something can be arranged during that time. Thank you! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11735652 — an unverified report by a vehicle owner.

Cudjoe Key, FL

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Feb 2025 my windshield was cracked by a random fly ball at my grandson‘s baseball game. I contacted Safelite who put me in touch with South Florida Auto Glass out of [XXX] . They came down replaced the windshield reset the sensors. Everything was fine exactly one year later (2/2026) I got a warning on the dash that the radar was obstructed & all the sensors stopped working. I brought the car up to Largo Honda in [XXX] City and they reset the sensors. On my way home about half an hour into my 3 hr drive, the sensors stopped working again. I called the dealer (Largo Honda) but they have not returned my call. I love my car but would like to get this taken care of. Can you please let me know what I need to do. I will be staying in [XXX] from mid June until the end of July if something can be arranged during that time. Thank you! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11735652 — an unverified report by a vehicle owner.

Cudjoe Key, FL

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Feb 2025 my windshield was cracked by a random fly ball at my grandson‘s baseball game. I contacted Safelite who put me in touch with South Florida Auto Glass out of [XXX] . They came down replaced the windshield reset the sensors. Everything was fine exactly one year later (2/2026) I got a warning on the dash that the radar was obstructed & all the sensors stopped working. I brought the car up to Largo Honda in [XXX] City and they reset the sensors. On my way home about half an hour into my 3 hr drive, the sensors stopped working again. I called the dealer (Largo Honda) but they have not returned my call. I love my car but would like to get this taken care of. Can you please let me know what I need to do. I will be staying in [XXX] from mid June until the end of July if something can be arranged during that time. Thank you! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11735652 — an unverified report by a vehicle owner.

Safety Harbor, FL

STRUCTURE:BODY

I am submitting a formal safety complaint regarding a failure of the power tailgate system on my 2023 Honda Odyssey. The issue involves water intrusion into the liftgate control system, which has resulted in corrosion and subsequent failure of the power tailgate. This malfunction presents both a safety concern and a significant reliability issue, particularly for a vehicle of this age and mileage. What is most concerning is that this does not appear to be an isolated incident. There is a documented history of similar failures in Honda Odyssey vehicles, including prior class action litigation related to tailgate and electrical system defects. Despite this, the issue does not appear to have been adequately addressed or corrected in newer models, including the 2023 version. My vehicle has approximately 30,500 miles and is only slightly outside of the warranty period. I was explicitly assured at the time of purchase that the vehicle was reliable and that the manufacturer would stand behind it. However, I have since been informed that this repair will not be covered, despite the apparent design flaw and known history of the issue. A power tailgate failure is not merely an inconvenience—it can pose safety risks, especially when transporting passengers, children, or cargo. A malfunctioning liftgate can fail to open or close properly, potentially causing injury or limiting access in urgent situations. I respectfully request that NHTSA investigate this matter further, as it appears to be part of a broader pattern affecting Honda Odyssey vehicles. Consumers should not be responsible for costly repairs stemming from known defects that have not been properly resolved. Thank you for your time and attention to this matter. I am happy to provide any additional documentation or details if needed. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11732319 — an unverified report by a vehicle owner.

Safety Harbor, FL

ELECTRICAL SYSTEM

I am submitting a formal safety complaint regarding a failure of the power tailgate system on my 2023 Honda Odyssey. The issue involves water intrusion into the liftgate control system, which has resulted in corrosion and subsequent failure of the power tailgate. This malfunction presents both a safety concern and a significant reliability issue, particularly for a vehicle of this age and mileage. What is most concerning is that this does not appear to be an isolated incident. There is a documented history of similar failures in Honda Odyssey vehicles, including prior class action litigation related to tailgate and electrical system defects. Despite this, the issue does not appear to have been adequately addressed or corrected in newer models, including the 2023 version. My vehicle has approximately 30,500 miles and is only slightly outside of the warranty period. I was explicitly assured at the time of purchase that the vehicle was reliable and that the manufacturer would stand behind it. However, I have since been informed that this repair will not be covered, despite the apparent design flaw and known history of the issue. A power tailgate failure is not merely an inconvenience—it can pose safety risks, especially when transporting passengers, children, or cargo. A malfunctioning liftgate can fail to open or close properly, potentially causing injury or limiting access in urgent situations. I respectfully request that NHTSA investigate this matter further, as it appears to be part of a broader pattern affecting Honda Odyssey vehicles. Consumers should not be responsible for costly repairs stemming from known defects that have not been properly resolved. Thank you for your time and attention to this matter. I am happy to provide any additional documentation or details if needed. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11732319 — an unverified report by a vehicle owner.

Pittsville, MD

STRUCTURE:BODY

The power tailgate control unit (part #74970-THR-A12) failed on my 2023 Honda Odyssey at approximately 46,000 miles and 3 years of age. The tailgate stopped functioning entirely. Upon removing the interior rear trim panels to diagnose, I discovered the failure was caused by water intrusion into the rear body of the vehicle. Behind the interior panels I found: significant rust on interior sheet metal, green corrosion coating the power tailgate control unit, dried water stains showing pooled standing water that had evaporated over time, and clear evidence of repeated slow water exposure over an extended period — not a single incident. The vehicle has no rear windows that open and no exterior damage that would explain the water source. The symptoms and damage pattern match the class action Dubrosky v. American Honda Motor Co., [XXX] , which alleges defective polyurethane rear body seam sealant in 2018-2021 Honda Odysseys allowing water to leak into the rear driver's side panel and destroy the power tailgate control module. My 2023 exhibits identical symptoms, raising the question whether the same defect extends to later model years. SAFETY RISK: The class action documents that this defect has caused tailgates to open or close unexpectedly while the vehicle is in motion, fail to latch, short-circuit, and in some cases cause fires. Items in the cargo area can fall out during driving, creating road hazards for other vehicles. My tailgate failed completely; I consider myself fortunate it failed closed rather than opening in motion. The damaged components are available for inspection. The vehicle has been inspected and photographed by Pohanka Honda of Salisbury, MD, who confirmed the damage but denied warranty coverage. No independent inspection has occurred. WARNINGS PRIOR TO FAILURE: None. No dashboard warning lamps, messages, or symptoms appeared before the tailgate stopped functioning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11732254 — an unverified report by a vehicle owner.

Pittsville, MD

ELECTRICAL SYSTEM

The power tailgate control unit (part #74970-THR-A12) failed on my 2023 Honda Odyssey at approximately 46,000 miles and 3 years of age. The tailgate stopped functioning entirely. Upon removing the interior rear trim panels to diagnose, I discovered the failure was caused by water intrusion into the rear body of the vehicle. Behind the interior panels I found: significant rust on interior sheet metal, green corrosion coating the power tailgate control unit, dried water stains showing pooled standing water that had evaporated over time, and clear evidence of repeated slow water exposure over an extended period — not a single incident. The vehicle has no rear windows that open and no exterior damage that would explain the water source. The symptoms and damage pattern match the class action Dubrosky v. American Honda Motor Co., [XXX] , which alleges defective polyurethane rear body seam sealant in 2018-2021 Honda Odysseys allowing water to leak into the rear driver's side panel and destroy the power tailgate control module. My 2023 exhibits identical symptoms, raising the question whether the same defect extends to later model years. SAFETY RISK: The class action documents that this defect has caused tailgates to open or close unexpectedly while the vehicle is in motion, fail to latch, short-circuit, and in some cases cause fires. Items in the cargo area can fall out during driving, creating road hazards for other vehicles. My tailgate failed completely; I consider myself fortunate it failed closed rather than opening in motion. The damaged components are available for inspection. The vehicle has been inspected and photographed by Pohanka Honda of Salisbury, MD, who confirmed the damage but denied warranty coverage. No independent inspection has occurred. WARNINGS PRIOR TO FAILURE: None. No dashboard warning lamps, messages, or symptoms appeared before the tailgate stopped functioning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11732254 — an unverified report by a vehicle owner.