Owners have filed 533 complaints
about the 2025 Honda Odyssey with NHTSA between 2025 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 19 of 32 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 50
Against the median year of the Honda Odyssey. 50 means typical for this
model; 100 means roughly double.
Severity — 12
2.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
97% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Emergency Braking
832.0%
Body
520.0%
Adaptive Cruise Control
416.0%
Assist
312.0%
Warning
28.0%
Software
14.0%
Body Control Module/Bcm
14.0%
Warnings
14.0%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
13.3%
1,000 – 9,999 miles
413.3%
10,000 – 24,999 miles
2170.0%
25,000 – 49,999 miles
310.0%
50,000 – 74,999 miles
13.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2025peak 105Aug 2026
NHTSA investigations into the 2025 Honda Odyssey
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
1
investigation is
still open.
EA25004Opened 26 Mar 2025Still openENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
No Restart After Auto Start/Stop Engages
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to r...
Recalls on the 2025 Honda Odyssey
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V332000
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Risk: Air bags that deploy unintentionally during a crash increase the risk of injury.
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202625112,371 units in Canada
Seats And Restraints
Issue: On certain vehicles, the weight sensor for the front passenger seat may not have been manufactured properly. As a result, the passenger-front airbag and knee airbag could deploy in a crash that doesn't require them to. Note: This recall is an expansion of Transport Canada recall no. 2024-059. If the weight sensor fails, the SRS warning light would turn on in the instrument panel. Safety Risk: An airbag system that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the passenger-front seat weight sensor.
Recall 202600354 units in Canada
Seats And Restraints
Issue: On certain vehicles converted for wheelchair access by Vantage Mobility, the wheelchair tie-down retractors may not have been manufactured properly. As a result, the retractor(s) may not lock automatically. If this happens, the wheelchair may not be secured correctly and could move in a crash. Note: This recall only affects certain Q'Straint QRT-DELUXE and QRT-MAX wheelchair retractors with the part number Q8-6200 or Q8-6209. Safety Risk: A wheelchair that moves in a crash could increase the risk of injury. Corrective Actions: To reduce the safety risk, Vantage Mobility recommends you confirm the wheelchair is secured properly by attempting to move it before driving until the recall repairs have been completed. Vantage Mobility will notify owners by mail and advise you to take your vehicle to a Vantage Mobility service center to inspect and, if necessary, replace the wheelchair retractor(s).
Recall 202561874 units in Canada
Seats And Restraints
Issue: On certain vehicles converted for wheelchair access by BraunAbility, the wheelchair tie-down retractors may not have been manufactured properly. As a result, the retractor(s) may not lock automatically. If this happens, the wheelchair may not be secured correctly and could move in a crash. Note: This recall only affects certain Q'Straint QRT-DELUXE and QRT-MAX wheelchair retractors with the part number Q8-6200 or Q8-6209. Safety Risk: A wheelchair that moves in a crash could increase the risk of injury. Corrective Actions: To reduce the safety risk, BraunAbility recommends you confirm the wheelchair is secured properly by attempting to move it before driving until the recall repairs have been completed. BraunAbility will notify owners by mail and advise you to take your vehicle to a BraunAbility service center to inspect and, if necessary, replace the wheelchair retractor(s).
Reports where the owner recorded a crash, a fire, an injury or a death.
Cherry Hill, NJ1 injured
UNKNOWN OR OTHER
Ever since taking delivery of my vehicle, we notice a strong machinery/oily smell lingering on ourselves (clothes/hair) and our children’s car seats and strollers that are in the vehicle when it is warm outside and the ac is being used. Additionally, since taking delivery of the vehicle, I started experiencing health issues which worsened in the warmer weather when we were using the AC more. The biggest symptom is severe skin rashes which we realized are in the areas that the air vents blow on me/where they hit the steering wheel and I touch the steering wheel. In order to manage my symptoms I needed to start biologic injectables and even with them the rash was still lingering. I was documenting the rash for my doctors and we recently realized that my symptoms align with owning the van. I believe vapors are entering the cabin through the HVAC system in the car. The smell that lingers on us/our things is specific only to this vehicle, and we did not experience it with my previous vehicle, which was a 2023 odyssey touring, or my husbands 2024 Honda prologue, or the loaners that the dealer has had us in that are also all Hondas. The vehicle has been with the dealer in the service department currently for about 55 consecutive days as they continue to look into the issue. Eventually during this period they agreed to replace the evaporator core—Honda did not approve it through the warranty, but the service manager was at a loss on what else it could be causing it. At this point the repair is still not complete and I am unsure if that is truly the solve. I truly believe this is a defect of the vehicle causing vapors to enter the cabin and cause my health issues because in this time of not being in the van for an extended amount of time my skin issues have cleared up fully, even without the use of biologics. I also wanted to note I never had these skin issues before having this vehicle, they started 2 weeks after purchase and resolved within weeks of being out of it.
NHTSA complaint #11753399 — an unverified report by a vehicle owner.
Cleveland Heights, OHCrash1 injured
STEERING
While driving straight on the highway on a sunny day the car left the lane on it's own, resisted attempts to get it back into the lane, and crashed into the concrete barrier after we swerved around and the car bounced around. Lane keeping assistance and automatic cruise control were active. The lane lines looked perfectly fine. A couple minutes before the accident the car left the lane unexpectedly but we were able to get back into it. Before going on the trip we took the car to the dealer and complained about issues with the car not starting after it shut off while idle at stop lights, or not starting properly, like engaging the parking brake and getting stuck, or starting and rocketing forward even when I only pressed lightly on the gas, leading to loss of traction. They checked the car and said everything looks fine and the tires have 5mm of tread and don't need to be replaced, and they rotated the tires and changed the engine oil. I'm not sure if the issue was with the power steering failing, or traction being lost, or the sensors having an issue causing the car to think the lane was somewhere else and not letting us leave where it thought the lane was. Driver has tons of bruises still and it's been over a week. The other 4 passengers seem ok. The insurance company said the car is totaled and is taking possession of the car. The only warnings lights or messages the car gave us before the accident were about the car having an issue starting back up when all the cars were beeping behind us when the light turned green, and messages about loss of traction, mainly after the engine started back up.
NHTSA complaint #11744403 — an unverified report by a vehicle owner.
Cleveland Heights, OHCrash1 injured
LANE DEPARTURE: ASSIST
While driving straight on the highway on a sunny day the car left the lane on it's own, resisted attempts to get it back into the lane, and crashed into the concrete barrier after we swerved around and the car bounced around. Lane keeping assistance and automatic cruise control were active. The lane lines looked perfectly fine. A couple minutes before the accident the car left the lane unexpectedly but we were able to get back into it. Before going on the trip we took the car to the dealer and complained about issues with the car not starting after it shut off while idle at stop lights, or not starting properly, like engaging the parking brake and getting stuck, or starting and rocketing forward even when I only pressed lightly on the gas, leading to loss of traction. They checked the car and said everything looks fine and the tires have 5mm of tread and don't need to be replaced, and they rotated the tires and changed the engine oil. I'm not sure if the issue was with the power steering failing, or traction being lost, or the sensors having an issue causing the car to think the lane was somewhere else and not letting us leave where it thought the lane was. Driver has tons of bruises still and it's been over a week. The other 4 passengers seem ok. The insurance company said the car is totaled and is taking possession of the car. The only warnings lights or messages the car gave us before the accident were about the car having an issue starting back up when all the cars were beeping behind us when the light turned green, and messages about loss of traction, mainly after the engine started back up.
NHTSA complaint #11744403 — an unverified report by a vehicle owner.
Panorama City, CA1 injured
UNKNOWN OR OTHER
On 4/4/2026, my child sustained a serious finger injury involving the power sliding door. The child activated the power sliding door using the interior door button. While the door was closing, the child’s hand remained on the front (leading) edge of the sliding door where it meets the door frame (B-pillar). The child’s finger became caught between the closing door and the frame. The power sliding door continued to close completely and latched shut on the child’s finger. At no point did the door stop or auto-reverse, and there was no noticeable slowing, hesitation, or warning indicating obstruction detection. The door operation sounded normal during closing. The child’s finger remained trapped until an adult manually opened the sliding door to release it. The injury involved a finger amputation involving the distal portion of the finger with an open fracture and nail involvement, requiring emergency room treatment. Emergency department records document a diagnosis of fingertip amputation, with radiology findings noting a soft tissue amputation defect and concern for distal phalanx (tuft) fracture of the affected finger. Follow-up evaluation on 04/06/2026 confirmed the severity of the injury and resulted in an urgent same-day referral for orthopedic/hand surgical evaluation.
NHTSA complaint #11729443 — an unverified report by a vehicle owner.
The CMBS braking system is completely faulty. It regularly brakes for shadows on the ground, going up hills, or for no reason at all. There have been SEVERAL near misses where cars behind me have almost rear ended me because of this cars erratic braking. I have a neck injury from this most recent episode of the car slamming the brakes for no reason.
NHTSA complaint #11712100 — an unverified report by a vehicle owner.
Charlotte, NC2 injured
ENGINE
Honda Odyssey EX-L sport 2025 has been facing the issue of idle stop not working causing engine to stall, engine failing to restart, shutting off completely during mid traffic especially during adaptive cruise control operation. This is causing an unsafe driving situation. While this issue was reported to Scott Clark Honda multiple times and they have claimed to fix this issue in Aug 2025, the issue continues to exist and root cause hasn't been fixed. This seems to be related towards the on-going investigation by NHTSA. Please help to resolve at the earliest since no further support is being received from Honda.
NHTSA complaint #11694397 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Phoenix, AZ
UNKNOWN OR OTHER
5 times since July 2026 the vehicle 2025 Honda Odyssey fills with the smell of gas. The smell fills the entire garage. After the 4th incident, it was brought to the dealership on 8/18/2026, however they were unable to reproduce the issue smell. They stated the EVAP system was function and at the time there were no obvious leaks. Despite it being a known issue, there are no recall or repairs per the dealership. They stated that Honda is apparently aware and are "investigating." The smell recurred today and was immediately brought to the dealership since the problems was not reproduced when previously in their possession. It was noted by multiple staff member but since there is no known fix, there was nothing the dealership could do. They are aware of several other Honda Odysseys with this issue in the same area. I was instructed not to park the vehicle in the garage which makes me concerned for mine and my family's safety. The smell can be very overwhelming and makes me lightheaded.
NHTSA complaint #11758800 — an unverified report by a vehicle owner.
Townsend, DE
ENGINE
After stopping at a red light the engine auto stopped and would not restart after releasing the brake. After 20 minutes of trying to turn the vehicle on/off it finally restarted. Serious safety concern since it was a busy road and the vehicle couldn’t be put into neutral to push it out of the lane. The vehicle is under 20,000 miles and in the warranty period. I haven’t taken it to the dealership to determine the issue however they did say there are no service bulletins for this issue. This is the first time it has happened but I have since turned off the auto start/stop before every drive in fear that it will cause a crash in the future.
NHTSA complaint #11758807 — an unverified report by a vehicle owner.
Phoenix, AZ
FUEL/PROPULSION SYSTEM
5 times since July 2026 the vehicle 2025 Honda Odyssey fills with the smell of gas. The smell fills the entire garage. After the 4th incident, it was brought to the dealership on 8/18/2026, however they were unable to reproduce the issue smell. They stated the EVAP system was function and at the time there were no obvious leaks. Despite it being a known issue, there are no recall or repairs per the dealership. They stated that Honda is apparently aware and are "investigating." The smell recurred today and was immediately brought to the dealership since the problems was not reproduced when previously in their possession. It was noted by multiple staff member but since there is no known fix, there was nothing the dealership could do. They are aware of several other Honda Odysseys with this issue in the same area. I was instructed not to park the vehicle in the garage which makes me concerned for mine and my family's safety. The smell can be very overwhelming and makes me lightheaded.
NHTSA complaint #11758800 — an unverified report by a vehicle owner.
Woodmere, NY
UNKNOWN OR OTHER
While driving our 2025 Honda Odyssey, my wife came to a complete stop at a red traffic light. The vehicle’s Auto Idle Stop feature was enabled, as it is by default each time the vehicle is started. When the light turned green and she attempted to accelerate, the vehicle would not move. The engine appeared to be running/revving when she pressed the accelerator, but the vehicle remained stationary as though the brake was still engaged. A message appeared on the instrument panel instructing her to depress the brake pedal and press the start/stop button. Initially, we believed the electronic parking brake might have been engaged, so she attempted to disengage it, but this did not resolve the problem. She was stuck in an active traffic lane at an intersection and unable to move the vehicle, creating a significant safety concern. Another person advised her to completely turn the vehicle off, wait approximately 10 seconds, and restart it. After doing so, the vehicle operated normally again. After this incident, I learned that NHTSA is already investigating Auto Idle Stop/no-restart complaints involving Honda vehicles, including 2025 Honda Odysseys, under Engineering Analysis EA25-004. I also learned that Honda has previously communicated with dealers regarding Auto Idle Stop no-restart incidents involving 2023–2025 Odysseys. This was an extremely concerning failure because the vehicle unexpectedly became immobilized at a traffic light and could not be driven until it was shut down and restarted. I am concerned that this could happen again in a much more dangerous situation. I am submitting this complaint so that this incident is documented as part of NHTSA’s investigation and to request that NHTSA determine whether a safety recall or other corrective action is necessary.
NHTSA complaint #11758552 — an unverified report by a vehicle owner.
West Hartford, CT
UNKNOWN OR OTHER
While waiting at a stop light, the engine turned off and the vehicle forced itself into park. Taking my foot off the brake, had no effect. I was not able to put the vehicle back into drive. I had to shut off the engine and restart it in order to drive again. Of note, the AC and carplay were running at the time of the engine failure. No warning lights appeared. Cars behind me were honking at me. I have an appointment scheduled with the dealership to assess the auto-idle function.
NHTSA complaint #11758648 — an unverified report by a vehicle owner.
West Hartford, CT
ELECTRICAL SYSTEM
While waiting at a stop light, the engine turned off and the vehicle forced itself into park. Taking my foot off the brake, had no effect. I was not able to put the vehicle back into drive. I had to shut off the engine and restart it in order to drive again. Of note, the AC and carplay were running at the time of the engine failure. No warning lights appeared. Cars behind me were honking at me. I have an appointment scheduled with the dealership to assess the auto-idle function.
NHTSA complaint #11758648 — an unverified report by a vehicle owner.
Dallas, TX
FUEL/PROPULSION SYSTEM
My car, 2025 Honda Odyssey intermittently develops a raw gasoline odor inside the passenger compartment, particularly when traveling over bumps/rough pavement. Honda dealer inspected the vehicle and could not identify a leak or reproduce the problem.
NHTSA complaint #11758548 — an unverified report by a vehicle owner.
Holly Springs, NC
ELECTRICAL SYSTEM
Vehicle turns off unexpectantly at red lights/intersections when auto idle engages and will not restart automatically. It takes 1 to 2 minutes for the vehicle to restart. There is no predicting when the issue occurs. Causes vehicle to be immobile in busy and congested intersections which results in safety issues to us and oncoming traffic. There is a potential for a head on or T-bone collision when this happens. We've had starter replaced before at 22,000 miles and now we have to do it again at 36,000 miles. The Honda dealer said he sees this issue twice a week so we aren't the only ones. To my knowledge, Honda has yet to come out with a permanent repair.
NHTSA complaint #11757915 — an unverified report by a vehicle owner.
Valencia, CA
SERVICE BRAKES
My car slammed on the brakes on its own. I was almost rear ended. I was going 45-50 miles an hour. I think it saw a shadow. Previously it has alerted me to brake because of shadows. This is the first time it braked hard on its own.
NHTSA complaint #11758011 — an unverified report by a vehicle owner.
My car slammed on the brakes on its own. I was almost rear ended. I was going 45-50 miles an hour. I think it saw a shadow. Previously it has alerted me to brake because of shadows. This is the first time it braked hard on its own.
NHTSA complaint #11758011 — an unverified report by a vehicle owner.
Brambleton, VA
POWER TRAIN
When the engine is hot, the car hesitates to start for a couple seconds. Occurs on really hot days especially after stopping and starting the engine such as after getting gas or on idle stop at a redlight. The motor starter has been replaced by Honda to a new one but the issue can re-occur as the part being replaced is the same with the same build and will likely fail again in hot conditions.
NHTSA complaint #11757634 — an unverified report by a vehicle owner.
La Jolla, CA
UNKNOWN OR OTHER
Starter issue both during idle start/stop mode and going from off to on. Owned for about 20mos and happened first maybe 6mos ago and has happened a dozen times since then. So dangerous! We have had idle start freeze at a green light and are worried we’ll get hit. Sister in law has the same problem with hers. This needs to be fixed immediately!
NHTSA complaint #11757592 — an unverified report by a vehicle owner.
Allison Park, PA
ELECTRICAL SYSTEM
At a stop light and in traffic several times the vehicle has failed to restart when stopping for the idle start/stop. The vehicle will not immediately restart and takes several minutes, leaving me idle in the middle of traffic. The vehicle has been to the dealership several times for repair however I'm still experiencing this issue. This is a serious safety concern for my family.
NHTSA complaint #11757590 — an unverified report by a vehicle owner.
at 30,000 milesConroe, TX
ENGINE AND ENGINE COOLING
The contact owns a 2025 Honda Odyssey. The contact stated that while sitting at a traffic light, with the Auto START/STOP feature engaged, the vehicle completely shut off. The contact was able to restart the vehicle after several attempts. The failure was a recurring failure. The battery was replaced; however, the failure persisted. The contact associated the failure with NHTSA Action Number: EA25004 (Engine and Engine Cooling). The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
NHTSA complaint #11757715 — an unverified report by a vehicle owner.
La Jolla, CA
ENGINE
Starter issue both during idle start/stop mode and going from off to on. Owned for about 20mos and happened first maybe 6mos ago and has happened a dozen times since then. So dangerous! We have had idle start freeze at a green light and are worried we’ll get hit. Sister in law has the same problem with hers. This needs to be fixed immediately!
NHTSA complaint #11757592 — an unverified report by a vehicle owner.
Brambleton, VA
ENGINE
When the engine is hot, the car hesitates to start for a couple seconds. Occurs on really hot days especially after stopping and starting the engine such as after getting gas or on idle stop at a redlight. The motor starter has been replaced by Honda to a new one but the issue can re-occur as the part being replaced is the same with the same build and will likely fail again in hot conditions.
NHTSA complaint #11757634 — an unverified report by a vehicle owner.
Saint James, NY
POWER TRAIN
While at a stop light on a major road, the vehicles auto start stop engaged. Upon the light turning green, I released the brake and vehicle failed to restart. The vehicle put itself into park and flashed a warning message "problem detected....." . I pressed the start button, and at first the vehicle failed to start, making a clicking sound, consistent with a dead battery or starter. I had to press the start button 4 times before the vehicle restarted and I could proceed. I was extremely concerned as I had my wife and three kids in the car, unable to move forward on a major roadway. I have an appointment at the dealer for this Friday.
NHTSA complaint #11757358 — an unverified report by a vehicle owner.
Plano, TX
POWER TRAIN
While stopped at a red light or intersection, the vehicle's Auto Idle Stop feature engages and shuts off the engine as designed. However, on multiple occasions, the engine has failed to automatically restart when the brake pedal is released. The vehicle remains stalled and unresponsive in the middle of the intersection or traffic lane, creating a safety risk to myself and other drivers, particularly at busy intersections. In some instances, the vehicle needed to be fully powered off and restarted before it would move again. This is a known and widely reported defect affecting Honda and Acura vehicles with the Auto Idle Stop system, currently under NHTSA Engineering Analysis EA25004. The problem has occurred repeatedly and unpredictably, with no consistent warning beforehand. The vehicle and its Auto Idle Stop system are available for inspection upon request. The problem has not yet been confirmed by a dealer, though I intend to bring it in for diagnosis. There were no warning lamps or messages before the failures occurred; the only symptom was the engine simply not restarting after an automatic idle stop.
NHTSA complaint #11757543 — an unverified report by a vehicle owner.
North Augusta, SC
UNKNOWN OR OTHER
I was at the red light and the car wouldn't come out of idle. The battery light came on and the i tried to turn the car off and it just keeps cycling. I had to open the door for the car to cut off and then restart the car. This is the 3rd time this has happened and almost resulted in me and my children being hit.
NHTSA complaint #11757371 — an unverified report by a vehicle owner.
North Augusta, SC
ELECTRICAL SYSTEM
I was at the red light and the car wouldn't come out of idle. The battery light came on and the i tried to turn the car off and it just keeps cycling. I had to open the door for the car to cut off and then restart the car. This is the 3rd time this has happened and almost resulted in me and my children being hit.
NHTSA complaint #11757371 — an unverified report by a vehicle owner.
Plano, TX
ELECTRICAL SYSTEM
While stopped at a red light or intersection, the vehicle's Auto Idle Stop feature engages and shuts off the engine as designed. However, on multiple occasions, the engine has failed to automatically restart when the brake pedal is released. The vehicle remains stalled and unresponsive in the middle of the intersection or traffic lane, creating a safety risk to myself and other drivers, particularly at busy intersections. In some instances, the vehicle needed to be fully powered off and restarted before it would move again. This is a known and widely reported defect affecting Honda and Acura vehicles with the Auto Idle Stop system, currently under NHTSA Engineering Analysis EA25004. The problem has occurred repeatedly and unpredictably, with no consistent warning beforehand. The vehicle and its Auto Idle Stop system are available for inspection upon request. The problem has not yet been confirmed by a dealer, though I intend to bring it in for diagnosis. There were no warning lamps or messages before the failures occurred; the only symptom was the engine simply not restarting after an automatic idle stop.
NHTSA complaint #11757543 — an unverified report by a vehicle owner.
Saint James, NY
ENGINE
While at a stop light on a major road, the vehicles auto start stop engaged. Upon the light turning green, I released the brake and vehicle failed to restart. The vehicle put itself into park and flashed a warning message "problem detected....." . I pressed the start button, and at first the vehicle failed to start, making a clicking sound, consistent with a dead battery or starter. I had to press the start button 4 times before the vehicle restarted and I could proceed. I was extremely concerned as I had my wife and three kids in the car, unable to move forward on a major roadway. I have an appointment at the dealer for this Friday.
NHTSA complaint #11757358 — an unverified report by a vehicle owner.
North Augusta, SC
ENGINE
I was at the red light and the car wouldn't come out of idle. The battery light came on and the i tried to turn the car off and it just keeps cycling. I had to open the door for the car to cut off and then restart the car. This is the 3rd time this has happened and almost resulted in me and my children being hit.
NHTSA complaint #11757371 — an unverified report by a vehicle owner.
Plano, TX
ENGINE
While stopped at a red light or intersection, the vehicle's Auto Idle Stop feature engages and shuts off the engine as designed. However, on multiple occasions, the engine has failed to automatically restart when the brake pedal is released. The vehicle remains stalled and unresponsive in the middle of the intersection or traffic lane, creating a safety risk to myself and other drivers, particularly at busy intersections. In some instances, the vehicle needed to be fully powered off and restarted before it would move again. This is a known and widely reported defect affecting Honda and Acura vehicles with the Auto Idle Stop system, currently under NHTSA Engineering Analysis EA25004. The problem has occurred repeatedly and unpredictably, with no consistent warning beforehand. The vehicle and its Auto Idle Stop system are available for inspection upon request. The problem has not yet been confirmed by a dealer, though I intend to bring it in for diagnosis. There were no warning lamps or messages before the failures occurred; the only symptom was the engine simply not restarting after an automatic idle stop.
NHTSA complaint #11757543 — an unverified report by a vehicle owner.
Saint James, NY
FUEL/PROPULSION SYSTEM
While at a stop light on a major road, the vehicles auto start stop engaged. Upon the light turning green, I released the brake and vehicle failed to restart. The vehicle put itself into park and flashed a warning message "problem detected....." . I pressed the start button, and at first the vehicle failed to start, making a clicking sound, consistent with a dead battery or starter. I had to press the start button 4 times before the vehicle restarted and I could proceed. I was extremely concerned as I had my wife and three kids in the car, unable to move forward on a major roadway. I have an appointment at the dealer for this Friday.
NHTSA complaint #11757358 — an unverified report by a vehicle owner.