Owners have filed 597 complaints
about the 2025 Honda Odyssey with NHTSA between 2025 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 15 of 32 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 55
Against the median year of the Honda Odyssey. 50 means typical for this
model; 100 means roughly double.
Severity — 10
2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
97% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Emergency Braking
830.8%
Body
519.2%
Adaptive Cruise Control
415.4%
Assist
311.5%
Warning
27.7%
Warnings
27.7%
Software
13.8%
Body Control Module/Bcm
13.8%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
13.1%
1,000 – 9,999 miles
412.5%
10,000 – 24,999 miles
2371.9%
25,000 – 49,999 miles
39.4%
50,000 – 74,999 miles
13.1%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2025 Honda ODYSSEY PV FWD
13.6% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2025peak 105Sep 2026
NHTSA investigations into the 2025 Honda Odyssey
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
1
investigation is
still open.
EA25004Opened 26 Mar 2025Still openENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
No Restart After Auto Start/Stop Engages
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to r...
Recalls on the 2025 Honda Odyssey
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V332000
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Risk: Air bags that deploy unintentionally during a crash increase the risk of injury.
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202625112,371 units in Canada
Seats And Restraints
Issue: On certain vehicles, the weight sensor for the front passenger seat may not have been manufactured properly. As a result, the passenger-front airbag and knee airbag could deploy in a crash that doesn't require them to. Note: This recall is an expansion of Transport Canada recall no. 2024-059. If the weight sensor fails, the SRS warning light would turn on in the instrument panel. Safety Risk: An airbag system that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the passenger-front seat weight sensor.
Recall 202600354 units in Canada
Seats And Restraints
Issue: On certain vehicles converted for wheelchair access by Vantage Mobility, the wheelchair tie-down retractors may not have been manufactured properly. As a result, the retractor(s) may not lock automatically. If this happens, the wheelchair may not be secured correctly and could move in a crash. Note: This recall only affects certain Q'Straint QRT-DELUXE and QRT-MAX wheelchair retractors with the part number Q8-6200 or Q8-6209. Safety Risk: A wheelchair that moves in a crash could increase the risk of injury. Corrective Actions: To reduce the safety risk, Vantage Mobility recommends you confirm the wheelchair is secured properly by attempting to move it before driving until the recall repairs have been completed. Vantage Mobility will notify owners by mail and advise you to take your vehicle to a Vantage Mobility service center to inspect and, if necessary, replace the wheelchair retractor(s).
Recall 202561874 units in Canada
Seats And Restraints
Issue: On certain vehicles converted for wheelchair access by BraunAbility, the wheelchair tie-down retractors may not have been manufactured properly. As a result, the retractor(s) may not lock automatically. If this happens, the wheelchair may not be secured correctly and could move in a crash. Note: This recall only affects certain Q'Straint QRT-DELUXE and QRT-MAX wheelchair retractors with the part number Q8-6200 or Q8-6209. Safety Risk: A wheelchair that moves in a crash could increase the risk of injury. Corrective Actions: To reduce the safety risk, BraunAbility recommends you confirm the wheelchair is secured properly by attempting to move it before driving until the recall repairs have been completed. BraunAbility will notify owners by mail and advise you to take your vehicle to a BraunAbility service center to inspect and, if necessary, replace the wheelchair retractor(s).
Reports where the owner recorded a crash, a fire, an injury or a death.
Cherry Hill, NJ1 injured
UNKNOWN OR OTHER
Ever since taking delivery of my vehicle, we notice a strong machinery/oily smell lingering on ourselves (clothes/hair) and our children’s car seats and strollers that are in the vehicle when it is warm outside and the ac is being used. Additionally, since taking delivery of the vehicle, I started experiencing health issues which worsened in the warmer weather when we were using the AC more. The biggest symptom is severe skin rashes which we realized are in the areas that the air vents blow on me/where they hit the steering wheel and I touch the steering wheel. In order to manage my symptoms I needed to start biologic injectables and even with them the rash was still lingering. I was documenting the rash for my doctors and we recently realized that my symptoms align with owning the van. I believe vapors are entering the cabin through the HVAC system in the car. The smell that lingers on us/our things is specific only to this vehicle, and we did not experience it with my previous vehicle, which was a 2023 odyssey touring, or my husbands 2024 Honda prologue, or the loaners that the dealer has had us in that are also all Hondas. The vehicle has been with the dealer in the service department currently for about 55 consecutive days as they continue to look into the issue. Eventually during this period they agreed to replace the evaporator core—Honda did not approve it through the warranty, but the service manager was at a loss on what else it could be causing it. At this point the repair is still not complete and I am unsure if that is truly the solve. I truly believe this is a defect of the vehicle causing vapors to enter the cabin and cause my health issues because in this time of not being in the van for an extended amount of time my skin issues have cleared up fully, even without the use of biologics. I also wanted to note I never had these skin issues before having this vehicle, they started 2 weeks after purchase and resolved within weeks of being out of it.
NHTSA complaint #11753399 — an unverified report by a vehicle owner.
Cleveland Heights, OHCrash1 injured
STEERING
While driving straight on the highway on a sunny day the car left the lane on it's own, resisted attempts to get it back into the lane, and crashed into the concrete barrier after we swerved around and the car bounced around. Lane keeping assistance and automatic cruise control were active. The lane lines looked perfectly fine. A couple minutes before the accident the car left the lane unexpectedly but we were able to get back into it. Before going on the trip we took the car to the dealer and complained about issues with the car not starting after it shut off while idle at stop lights, or not starting properly, like engaging the parking brake and getting stuck, or starting and rocketing forward even when I only pressed lightly on the gas, leading to loss of traction. They checked the car and said everything looks fine and the tires have 5mm of tread and don't need to be replaced, and they rotated the tires and changed the engine oil. I'm not sure if the issue was with the power steering failing, or traction being lost, or the sensors having an issue causing the car to think the lane was somewhere else and not letting us leave where it thought the lane was. Driver has tons of bruises still and it's been over a week. The other 4 passengers seem ok. The insurance company said the car is totaled and is taking possession of the car. The only warnings lights or messages the car gave us before the accident were about the car having an issue starting back up when all the cars were beeping behind us when the light turned green, and messages about loss of traction, mainly after the engine started back up.
NHTSA complaint #11744403 — an unverified report by a vehicle owner.
Cleveland Heights, OHCrash1 injured
LANE DEPARTURE: ASSIST
While driving straight on the highway on a sunny day the car left the lane on it's own, resisted attempts to get it back into the lane, and crashed into the concrete barrier after we swerved around and the car bounced around. Lane keeping assistance and automatic cruise control were active. The lane lines looked perfectly fine. A couple minutes before the accident the car left the lane unexpectedly but we were able to get back into it. Before going on the trip we took the car to the dealer and complained about issues with the car not starting after it shut off while idle at stop lights, or not starting properly, like engaging the parking brake and getting stuck, or starting and rocketing forward even when I only pressed lightly on the gas, leading to loss of traction. They checked the car and said everything looks fine and the tires have 5mm of tread and don't need to be replaced, and they rotated the tires and changed the engine oil. I'm not sure if the issue was with the power steering failing, or traction being lost, or the sensors having an issue causing the car to think the lane was somewhere else and not letting us leave where it thought the lane was. Driver has tons of bruises still and it's been over a week. The other 4 passengers seem ok. The insurance company said the car is totaled and is taking possession of the car. The only warnings lights or messages the car gave us before the accident were about the car having an issue starting back up when all the cars were beeping behind us when the light turned green, and messages about loss of traction, mainly after the engine started back up.
NHTSA complaint #11744403 — an unverified report by a vehicle owner.
Panorama City, CA1 injured
UNKNOWN OR OTHER
On 4/4/2026, my child sustained a serious finger injury involving the power sliding door. The child activated the power sliding door using the interior door button. While the door was closing, the child’s hand remained on the front (leading) edge of the sliding door where it meets the door frame (B-pillar). The child’s finger became caught between the closing door and the frame. The power sliding door continued to close completely and latched shut on the child’s finger. At no point did the door stop or auto-reverse, and there was no noticeable slowing, hesitation, or warning indicating obstruction detection. The door operation sounded normal during closing. The child’s finger remained trapped until an adult manually opened the sliding door to release it. The injury involved a finger amputation involving the distal portion of the finger with an open fracture and nail involvement, requiring emergency room treatment. Emergency department records document a diagnosis of fingertip amputation, with radiology findings noting a soft tissue amputation defect and concern for distal phalanx (tuft) fracture of the affected finger. Follow-up evaluation on 04/06/2026 confirmed the severity of the injury and resulted in an urgent same-day referral for orthopedic/hand surgical evaluation.
NHTSA complaint #11729443 — an unverified report by a vehicle owner.
The CMBS braking system is completely faulty. It regularly brakes for shadows on the ground, going up hills, or for no reason at all. There have been SEVERAL near misses where cars behind me have almost rear ended me because of this cars erratic braking. I have a neck injury from this most recent episode of the car slamming the brakes for no reason.
NHTSA complaint #11712100 — an unverified report by a vehicle owner.
Charlotte, NC2 injured
ENGINE
Honda Odyssey EX-L sport 2025 has been facing the issue of idle stop not working causing engine to stall, engine failing to restart, shutting off completely during mid traffic especially during adaptive cruise control operation. This is causing an unsafe driving situation. While this issue was reported to Scott Clark Honda multiple times and they have claimed to fix this issue in Aug 2025, the issue continues to exist and root cause hasn't been fixed. This seems to be related towards the on-going investigation by NHTSA. Please help to resolve at the earliest since no further support is being received from Honda.
NHTSA complaint #11694397 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Elk Grove, CA
POWER TRAIN
The van got stuck in park after backing out of a parking lot. Changed to drive but gear shift back to park. Have to restarted the car twice. People were honking nonstop. This is not safe.
NHTSA complaint #11764254 — an unverified report by a vehicle owner.
Cypress, TX
ELECTRICAL SYSTEM
The vehicle experiences a sudden and complete engine stall while at a complete stop in traffic (such as a red light) due to a failure of the Auto Idle Stop (AIS) system. The engine shuts down smoothly as intended by the fuel-saving feature, but fails to restart when the brake pedal is released or the accelerator is pressed. The vehicle drops into a total shutdown state, requiring the driver to fully shift into Park, switch the ignition completely off, and manually press the Start button to restart the engine. No warning lights, error codes, or dashboard messages appear before, during, or after the failure. This creates a severe safety hazard by leaving the vehicle unexpectedly stranded and unresponsive in active intersections.
NHTSA complaint #11764114 — an unverified report by a vehicle owner.
Palos Heights, IL
ELECTRICAL SYSTEM
The Auto Idle Stop system intermittently fails to restart the engine after the system shuts the engine off while the vehicle is stopped. When this happens, the vehicle remains disabled and I have to completely restart the vehicle before I can continue driving. This has happened twice while stopped in highway traffic. On both occasions, traffic began moving while my vehicle failed to restart, creating an immediate crash risk and nearly resulting in collisions from vehicles behind me. The problem is intermittent. The vehicle has previously been brought to a Honda dealership for this concern, but the failure continues. I have contacted the dealership again and have also contacted the manufacturer regarding the issue. There were no consistent warning signs before the failure. The problem occurs after the Auto Idle Stop system activates. Because the vehicle may fail to restart unexpectedly in active traffic, I am concerned that the condition presents a serious safety risk to the occupants of the vehicle and surrounding motorists. The vehicle is available for inspection upon request. This condition appears consistent with NHTSA Engineering Analysis EA25-004 involving Auto Idle Stop no-restart complaints on Honda Odyssey vehicles.
NHTSA complaint #11764217 — an unverified report by a vehicle owner.
Elk Grove, CA
ELECTRICAL SYSTEM
The van got stuck in park after backing out of a parking lot. Changed to drive but gear shift back to park. Have to restarted the car twice. People were honking nonstop. This is not safe.
NHTSA complaint #11764254 — an unverified report by a vehicle owner.
Cypress, TX
ENGINE
The vehicle experiences a sudden and complete engine stall while at a complete stop in traffic (such as a red light) due to a failure of the Auto Idle Stop (AIS) system. The engine shuts down smoothly as intended by the fuel-saving feature, but fails to restart when the brake pedal is released or the accelerator is pressed. The vehicle drops into a total shutdown state, requiring the driver to fully shift into Park, switch the ignition completely off, and manually press the Start button to restart the engine. No warning lights, error codes, or dashboard messages appear before, during, or after the failure. This creates a severe safety hazard by leaving the vehicle unexpectedly stranded and unresponsive in active intersections.
NHTSA complaint #11764114 — an unverified report by a vehicle owner.
Palos Heights, IL
ENGINE
The Auto Idle Stop system intermittently fails to restart the engine after the system shuts the engine off while the vehicle is stopped. When this happens, the vehicle remains disabled and I have to completely restart the vehicle before I can continue driving. This has happened twice while stopped in highway traffic. On both occasions, traffic began moving while my vehicle failed to restart, creating an immediate crash risk and nearly resulting in collisions from vehicles behind me. The problem is intermittent. The vehicle has previously been brought to a Honda dealership for this concern, but the failure continues. I have contacted the dealership again and have also contacted the manufacturer regarding the issue. There were no consistent warning signs before the failure. The problem occurs after the Auto Idle Stop system activates. Because the vehicle may fail to restart unexpectedly in active traffic, I am concerned that the condition presents a serious safety risk to the occupants of the vehicle and surrounding motorists. The vehicle is available for inspection upon request. This condition appears consistent with NHTSA Engineering Analysis EA25-004 involving Auto Idle Stop no-restart complaints on Honda Odyssey vehicles.
NHTSA complaint #11764217 — an unverified report by a vehicle owner.
Elk Grove, CA
ENGINE
The van got stuck in park after backing out of a parking lot. Changed to drive but gear shift back to park. Have to restarted the car twice. People were honking nonstop. This is not safe.
NHTSA complaint #11764254 — an unverified report by a vehicle owner.
Ruckersville, VA
UNKNOWN OR OTHER
My vehicle has failed to restart numerous times at stoplights with the auto start engaged. It also failed once when it was disengaged. It also stalls to start on initial start quite often. Even when it is disengaged, upon stopping my vehicle makes a type of quiver in the engine that sounds like a stall or like it is about to cut off. It usually evens out after 5-10 seconds. I had people drive around me, in heavy traffic, after a major fail at a red light. I had an aggressive drive pass around me quickly at another incident at a smaller redlight intersection. I have had it cut off, with my family, over 50mls away from home. A dealership replaced my battery that was under warranty. I was told there were no other issues and to keep my auto start disengaged while driving. I'm not sure that is my safest option at this point. I am extremely concerned it will happen at an intersection and I will roll into traffic with my family.
NHTSA complaint #11763899 — an unverified report by a vehicle owner.
Meridian, ID
ELECTRICAL SYSTEM
My 2025 Odyssey stalls. The engine will turn off when I am stopped and will take at least 2 retries to get the engine to turn over. Once I was at a stop light on an interstate off ramp when it stalled. Once I was at a stop sign when it stalled. Twice I have been unable to start it at a store. I will settle the brake & push the start button & nothing will happen. I will try again. I have to take my foot fully off the brake, wait a few seconds, & try the steps again. It eventually starts, but I'm afraid that someone will hit me and hurt my children or myself as I'm a sitting duck.
NHTSA complaint #11763874 — an unverified report by a vehicle owner.
Ruckersville, VA
ELECTRICAL SYSTEM
My vehicle has failed to restart numerous times at stoplights with the auto start engaged. It also failed once when it was disengaged. It also stalls to start on initial start quite often. Even when it is disengaged, upon stopping my vehicle makes a type of quiver in the engine that sounds like a stall or like it is about to cut off. It usually evens out after 5-10 seconds. I had people drive around me, in heavy traffic, after a major fail at a red light. I had an aggressive drive pass around me quickly at another incident at a smaller redlight intersection. I have had it cut off, with my family, over 50mls away from home. A dealership replaced my battery that was under warranty. I was told there were no other issues and to keep my auto start disengaged while driving. I'm not sure that is my safest option at this point. I am extremely concerned it will happen at an intersection and I will roll into traffic with my family.
NHTSA complaint #11763899 — an unverified report by a vehicle owner.
Meridian, ID
ENGINE
My 2025 Odyssey stalls. The engine will turn off when I am stopped and will take at least 2 retries to get the engine to turn over. Once I was at a stop light on an interstate off ramp when it stalled. Once I was at a stop sign when it stalled. Twice I have been unable to start it at a store. I will settle the brake & push the start button & nothing will happen. I will try again. I have to take my foot fully off the brake, wait a few seconds, & try the steps again. It eventually starts, but I'm afraid that someone will hit me and hurt my children or myself as I'm a sitting duck.
NHTSA complaint #11763874 — an unverified report by a vehicle owner.
Ruckersville, VA
ENGINE
My vehicle has failed to restart numerous times at stoplights with the auto start engaged. It also failed once when it was disengaged. It also stalls to start on initial start quite often. Even when it is disengaged, upon stopping my vehicle makes a type of quiver in the engine that sounds like a stall or like it is about to cut off. It usually evens out after 5-10 seconds. I had people drive around me, in heavy traffic, after a major fail at a red light. I had an aggressive drive pass around me quickly at another incident at a smaller redlight intersection. I have had it cut off, with my family, over 50mls away from home. A dealership replaced my battery that was under warranty. I was told there were no other issues and to keep my auto start disengaged while driving. I'm not sure that is my safest option at this point. I am extremely concerned it will happen at an intersection and I will roll into traffic with my family.
NHTSA complaint #11763899 — an unverified report by a vehicle owner.
Mcmurry, PA
POWER TRAIN
The contact owns a 2025 Honda Odyssey. The contact stated that while coming to a complete stop at a red light or a stop sign, the vehicle stalled and shut off unintendedly. There was no warning light. The vehicle was restarted. The manufacturer was notified of the failure and stated that there was an ongoing investigation associated with the failure. The vehicle was not repaired.
NHTSA complaint #11763725 — an unverified report by a vehicle owner.
Athens, IL
ELECTRICAL SYSTEM
On Tuesday, September 8, 2026 while sitting idle at a red light I had my foot on the brake and when the light turned green, I went to push on the gas and the van would not go, nearly causing the car behind me to rear end me because they figured I was going since it was a green light. I turned my hazard lights on, and there was a warning that appeared on the dash but I did not catch what it said in time. When I looked down, the car had put itself in park so I shut the van off and when I turned the van back on, there was a red battery light on the dash and it said “ to continue to drive depress brake pedal and push switch”. The van would not go into gear so I then had to call police (I was blocking a traffic lane) and a tow truck. The van is still at our local Honda dealer where it was purchased and to my knowledge has not been looked at-today is day three of the dealership having possession of the van. Also, on the same day-two stop lights previous to this it had a severe lag from brake to gas.
NHTSA complaint #11763300 — an unverified report by a vehicle owner.
at 12,000 milesLakewood, NJ
ELECTRICAL SYSTEM
The contact owns a 2025 Honda Odyssey. The contact stated that while at a complete stop in traffic, the Auto START/STOP system failed to restart the vehicle on several occasions, and the vehicle was manually restarted. The contact stated that the failure had become more frequent and posed a safety risk for the family. The manufacturer, American Honda, was notified of the failure by phone, and the contact was provided a case number and referred to a dealer to have the vehicle repaired under warranty. The failure mileage was approximately 12,000.
NHTSA complaint #11763317 — an unverified report by a vehicle owner.
Pickerington, OH
ELECTRICAL SYSTEM
The idle restart function causes the van to shut off completely when at stop lights in heavy traffic. It does not immediately restart and we have to sit in traffic while folk are honking at us to go. It doesn’t do this every time, but has happened 3 times in the last 3 months.
NHTSA complaint #11763323 — an unverified report by a vehicle owner.
Pickerington, OH
ENGINE
The idle restart function causes the van to shut off completely when at stop lights in heavy traffic. It does not immediately restart and we have to sit in traffic while folk are honking at us to go. It doesn’t do this every time, but has happened 3 times in the last 3 months.
NHTSA complaint #11763323 — an unverified report by a vehicle owner.
Athens, IL
SERVICE BRAKES
On Tuesday, September 8, 2026 while sitting idle at a red light I had my foot on the brake and when the light turned green, I went to push on the gas and the van would not go, nearly causing the car behind me to rear end me because they figured I was going since it was a green light. I turned my hazard lights on, and there was a warning that appeared on the dash but I did not catch what it said in time. When I looked down, the car had put itself in park so I shut the van off and when I turned the van back on, there was a red battery light on the dash and it said “ to continue to drive depress brake pedal and push switch”. The van would not go into gear so I then had to call police (I was blocking a traffic lane) and a tow truck. The van is still at our local Honda dealer where it was purchased and to my knowledge has not been looked at-today is day three of the dealership having possession of the van. Also, on the same day-two stop lights previous to this it had a severe lag from brake to gas.
NHTSA complaint #11763300 — an unverified report by a vehicle owner.
Milwaukee, WI
UNKNOWN OR OTHER
The auto idle system shuts off the vehicle completely at a stoplight or intersection and fails to restart when you release the brake. The vehicle is stuck in traffic and doesn’t restart for a few minutes mine had to be jumped started this THIRD time it happened. This created a hazardous safety condition for my family in which kids are always traveling. The dealer has not provided solution. Concerned this can cause a fatality because I can get rear ended.
NHTSA complaint #11763214 — an unverified report by a vehicle owner.
Milwaukee, WI
ELECTRICAL SYSTEM
The auto idle system shuts off the vehicle completely at a stoplight or intersection and fails to restart when you release the brake. The vehicle is stuck in traffic and doesn’t restart for a few minutes mine had to be jumped started this THIRD time it happened. This created a hazardous safety condition for my family in which kids are always traveling. The dealer has not provided solution. Concerned this can cause a fatality because I can get rear ended.
NHTSA complaint #11763214 — an unverified report by a vehicle owner.
Milwaukee, WI
ENGINE
The auto idle system shuts off the vehicle completely at a stoplight or intersection and fails to restart when you release the brake. The vehicle is stuck in traffic and doesn’t restart for a few minutes mine had to be jumped started this THIRD time it happened. This created a hazardous safety condition for my family in which kids are always traveling. The dealer has not provided solution. Concerned this can cause a fatality because I can get rear ended.
NHTSA complaint #11763214 — an unverified report by a vehicle owner.
Streamwood, IL
ELECTRICAL SYSTEM
I drove my kids 5 miles to school and was on my way back home going thru a school zone with a stop sign. As I stopped at a 4 way stop car went into idle and I went to proceed and car stalled and automatically went into park. I had to wave people around me. Luckily I was able to still put on hazards. The battery light came on, but I was unable to restart my car after several attempts. I opened my door to wave on more people and when I tried to start my car again it finally started. I am so luckily I wasn't at a busy intersection and took a different route home and lucky my kids weren't in the back either. This was very scary and am now worried for it happening again.
NHTSA complaint #11762678 — an unverified report by a vehicle owner.
Amery, WI
UNKNOWN OR OTHER
My vehicle has been failing to restart at stoplights after the auto start/shutoff turns off the vehicle. Instances where it does start, the starter frequently struggles to kick the engine over and when it does fire the vehicle jerks forward before driving.
NHTSA complaint #11762527 — an unverified report by a vehicle owner.
Amery, WI
ELECTRICAL SYSTEM
My vehicle has been failing to restart at stoplights after the auto start/shutoff turns off the vehicle. Instances where it does start, the starter frequently struggles to kick the engine over and when it does fire the vehicle jerks forward before driving.
NHTSA complaint #11762527 — an unverified report by a vehicle owner.
Westford, MA
ENGINE
Auto Idle Stop malfunction-- it happened twice during my travel (1)[XXX] , around 7pm. The car stalled and failed to restart at a local street of Hasbrouck Heights, NJ after signal turned green; (2) [XXX] around noon. The same problem happened at a [XXX] of Goshen, NY when a semi track was behind me. I reported to NHTSA immediately after the 2nd incident, but I cannot find a confirmation number before going to my dealer, so I re-file the complaint. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11762534 — an unverified report by a vehicle owner.
