89 of the
22,259 complaints filed about the Hyundai Sonata
are about the equipment —
0% of everything owners reported.
The worst model year for it is 2011.
My infotainment unit stoped working after an update that was pushed to the car by Hyundai. My battery was beginning to show signs that it needed replacing (not cranking in the cold temps or needing a few tries to start), so I went to Advance Auto to have the battery replaced. Once back in the car, everything was working fine (radio with sirius XM, back up camera, Navigation, Android and Apple car plan, the clock, everything). When I went to reset the clock, the car showed a software update was availabe and needed to be downloaded. Never before, had I seen this. So, I selected update. After 30 minutes of seeing it say downloading, it then started to say install. It gets to where it says, the radio needs to be restarted to complete the update and then gives error code 604. Now the telematics or infotainment works. I reached out to mapit, Hyundia and Bluelink who all say, "to bad for you, buy a new one for $1600". I did not ask for the update, I did not go looking for the update and I did not push the update to my vehicle, Hyundia did and me and the other 2000 owners who are going through this should not have to pay that kind of money to have it repaired. If they new they were shutting down 3G service, then don't push the update to my car. Hyundia has admitted the issue for Hyundia Tusons and a few other vehicles but not for 2015 model Sonata's. So for Tusons they send out 3 SD cards to fix the issue, but refuse to do so for all the cars they pushed an update to that as they called it Bricked the head of the unit. I am looking for help to get this fix without me paying $1600. If Hyundia recognizes the problem in some cars and not others thats an issue. One that we the public would love help addressing.
NHTSA complaint #11735008 — an unverified report by a vehicle owner.
WIND DEFLECTOR PREVIOUSLY FIXED TWICE BEFORE VIA RECALLS CAME LOOSE AGAIN. I WAS ON THE INTERSTATE WITH THE SUNROOF OPEN. HAD TO HOLD IT DOWN TO PREVENT DAMAGE UNTIL I COULD GET OFF THE FREEWAY SAFELY. HAD TO MANUALLY HOLD IT DOWN AS I CLOSED THE ROOF WHILE OUTSIDE OF THE CAR.
NHTSA complaint #11328681 — an unverified report by a vehicle owner.
VEHICLE IS EQUIPPED WITH HANDS-FREE CALLING AND VOICE ACCESS TO CALLING LOCATED ON STEERING WHEEL. THESE FUNCTIONS DO NOT WORK UNLESS THE RADIO IS FIRST TURNED ON. IN ADDITION, CALLS CANNOT BE MADE FROM THE CONSOLE BY PRESSING THE PHONE BUTTON UNLESS THE RADIO IS ACTIVATED FIRST - NO ACTIONS OCCUR WHEN FIRST PRESSING THE STEERING WHEEL CONTROLS OR THE CONSOLE PHONE BUTTON, THIS IS A SAFETY ISSUE AS IT CONSTITUTES A DISTRACTION FOR THE DRIVE IN ANY EMERGENCY SITUATION WHILE THE VEHICLE IS MOVING. THERE IS NO CHANGE IN THIS FUNCTION FOR A STATIONARY VEHICLE. INCOMING CALLS ARE AUTOMATICALLY RECEIVED TO THE CONSOLE OR STEERING WHEEL. I UNDERSTAND THAT THIS AFFECTS SEVERAL MODEL YEARS,
NHTSA complaint #11327269 — an unverified report by a vehicle owner.
2019 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO DEFECTIVE KEY FOB. *LD THE CONSUMER STATED THE ELECTRONIC FOB EASILY AND UNITENTIONALLY DETACHES FROM THE EMERGENCY KEY.
NHTSA complaint #11277910 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS LEAKING BRAKE FLUID. THE CONTACT ALSO STATED THAT THE AIR CONDITIONER FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER COMPRESSOR FAILED AND THE BRAKE SENSORS WERE REPLACED; HOWEVER, THE AIR CONDITIONING SYSTEM WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 144,967.
NHTSA complaint #10895048 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE THE VEHICLE WAS IDLING, A KNOCKING NOISE WAS HEARD. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE DEALER DIAGNOSED THAT THE BEARINGS ON THE AIR CONDITION COMPRESSOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 124,000.
NHTSA complaint #10839930 — an unverified report by a vehicle owner.
2006 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO REPLACEMENT OF DRIVE BELT ISSUES. *SMD THE CONSUMER STATED THERE WERE NO ISSUES WITH THE VEHICLE, PRIOR TO THE DRIVE BELTS BEING REPLACED. A FEW WEEKS AFTER THE BELTS WERE REPLACED, THE VEHICLE WAS NOT PERFORMING WELL WHEN DRIVEN. THERE WAS HARDNESS ON THE ACCELERATOR PEDAL, THERE WAS A SLIGHT, FAINT CHIRPING, FAINT GRINDING SOUND WHEN THE A/C WAS TURNED ON. THE MANAGER INFORMED THE CONSUMER, THE NOISE WAS COMING FROM THE A/C/PANEL AND MAYBE A LOOSE FLAP. HOWEVER, THE NOISE CONTINUED. THE VEHICLE WAS RETURNED TO THE MECHANIC, WHO INSPECTED THE VEHICLE AND DISCOVERED THE BELT THAT WAS INSTALLED WAS NOT THE CORRECT ONE FOR THE VEHICLE. HOWEVER, AFTER THE ORIGINAL BELT WAS INSTALLED THE NOISE WAS STILL PRESENT, BUT NOT AS LOUD. ALSO, THE STRUTS WERE REPLACED DUE TO HEARING A NOISE WHEN GOING OVER BUMPS.
NHTSA complaint #10677136 — an unverified report by a vehicle owner.
I WAS HAVING PROBLEMS WITH MY STEERING SHAKING AND RATTLING, WAS WAITING FOR MY APPOINTMENT AT THE DEALERSHIP TO RESOLVE THE PROBLEM AS I NOTICED WAS ON A RECALL NHTSA #10V457000 & 10V426000, DEALER STATED THEY WERE COMPLETED 05/ 2010. THAT I WOULD HAVE TO PAY $500 TO FIX THE PROBLEM AGAIN. I WAS IN PROCESS OF TRANSFERING BACK TO FT WORTH. DUE TO LIMETED BUDGET COULD NOT FIX THE PROBLEM .. SEVERAL DAYS LATER I WAS INVOLVED IN AN INCIDENT WHERE A PERSON HAD CONTACTED MY VEHICLE FROM THE FRONT. I MANAGED TO CAUSE THIS POSSIBLY FATAL FRONT END COLLISION TO BE A GLANCING BLOW. BUT NOT BEFORE HAVING PROBLEMS OPERATING THE VEHICLE'S STEERING CAPABILITY. THE SHAKING AND RATTLING IN THE STEERING WHEEL WHICH THEY (DEALERSHIP) SAID WAS CORRECTED; COME ALSO WITH PLAY IN THE STEERING IT SELF THE STEERING WHEEL IS TURNED ...LEFT OR RIGHT. DUE TO THIS DELAY THE SECONDS CAUSED CONTACT TO STILL BE MADE WHERE AS IF WAS CORRECTED WITH A ADEQUATE REPLACEMENT PART COULD POSSIBLY BEEN AVOIDED. NOW AM TOLD I HAVE TO PAY FOR THIS TO BE FIXED EVEN THOUGH IS A PRIOR RECAL; THAT IS STILL DEFECTIVE. MIND YOU THE PART IS $500. SO IS THIS A MATTER OF ONCE A RECALL ALWAYS A RECALL. AT $500 A POP. WARANTY IS 6 YRS / 60,000?? (NOT TOTALLY SURE ON THAT?) SO IS MY RESPONSBILITY AFTER THAT? MAY AS WELL SELL. IS IT THE AUTOMOTIVE S INDUSTRY TO HAVE CONSUMERS LEASE INSTEAD OF BUY. ..AND PARTS INDUSTRY AND MANUFACTURING INDUSTRY TO CAPITALIZE OFF OF DEFECTIVE PARTS...BY RESELLING THESE DEFECTICE PARTS OVER AND OVER???????????
NHTSA complaint #10750438 — an unverified report by a vehicle owner.
ESC LIGHT COMES ON INDICATING THE ESC SYSTEM IS INOPERABLE. THIS IS USUALLY PRECEDED BY THE FEELING THAT THE BRAKES ARE BEING APPLIED WITHOUT MY PRESSING THE BRAKE PEDAL. THE VEHICLE FEELS SLUGGISH FOLLOWING THE ILLUMINATION OF THE ESC LIGHT. THIS IS AN INTERMITTENT PROBLEM.
NHTSA complaint #10712524 — an unverified report by a vehicle owner.
I WAS DRIVING IN MY OWN LANE DOING THE RIGHT THING AND THIS BUS WITH OUT LIGHTS CAME AND WAS SPEEDING HE CUT IN FRONT OF ME SO CLOSE IT SCRATCHED MY SIDE DOOR AND I HIT THE BRAKES AND I STILL HIT HIM GOING 55 SPEED LIMIT WAS 70 THE CAR ALL MOST EXPLODED THERE IS THINGS THAT SHOULD BE RECALLED WITH THE CAR.
NHTSA complaint #10691998 — an unverified report by a vehicle owner.
SINCE LEASING THE VEHICLE ON AUGUST 1 I CONSTANTLY COMPLAINED ABOUT THE GAS MILEAGE WHICH HYUNDAI INDICATED WOULD BE RESOLVED ON THE FOLLOWING OIL CHANGE. THE OIL CHANGE BARELY EFFECTED THE MILEAGE EFFICIENCY WHICH LEADS TO THE SECOND ISSUE WHEN THE GAS GAUGE SHOWS BELOW A QUARTER ON THE TANK THE CRUISE CONTROL DOES NOT WORK AND IS ALSO AFFECTED IN HIGH MOUNTAIN AREAS. WHEN I EXPLAINED THESE ISSUES TO HYUNDAI THEY SAID THEY NEVER HEARD OF IT AND WOULD SENT TO THE COMPANY FOR FURTHER REVIEW IN THE MEANTIME I HAVE A CAR WITH THE GAS GAUGE THAT DOES NOT SHOW EXACT AMOUNTS FROM FILL UP TO EMPTY MAKES THIS CAR A SAFETY RISK THAT IS TOTALLY UNACCEPTABLE NOT TO MENTION THE CAR IS RUNNING HORRIBLE WHICH SUGGEST OTHER SAFETY FEATURES ARE NOT WORKING ACCURATELY. THE DEALERS LOOK OVER ONLY SUGGESTED OTHER UNDERLYING ISSUES EXIST WITH THIS VEHICLE AND IS A CLEAR SAFETY HAZARD.
NHTSA complaint #10682526 — an unverified report by a vehicle owner.
I WAS DRIVING DOWN THE INTERSTATE GOING AROUND 60-65MPH. I HEARD A LOUD BOOM THAT SOUNDED LIKE A GUNSHOT, AS SOON AS I HAD A SAFE MOMENT TO PULL OVER I THEN REALIZED IT WAS MY SUNROOF THAT HAS BUSTED. I THEN WAS ABLE TO STEP OUT OF MY CAR AND REALIZED MY SUNROOF HAD BUSTED FROM THE INSIDE OUT. I AM VERY THANKFUL THAT I WAS ABLE TO STAY CALM, COOL, AND COLLECTIVE. I COULDN'T IMAGINE IF THE PULL OF MY SUNROOF FROM INSIDE THE CALL HAD BEEN OPENED. IT WOULD HAVE DEFIANTLY CAUSED A HAZARD NOT ONLY TO MYSELF BUT TO OTHER PASSENGERS AND DRIVERS ON THE HIGHWAY.
NHTSA complaint #10671663 — an unverified report by a vehicle owner.
THE DRIVER SIDE EXTERIOR DOOR HANDLE SNAPPED AND BROKE WHEN I ATTEMPTED TO OPEN MY DOOR. THIS IS THE SECOND TIME THIS HAPPENED. THE FIRST TIME WAS APPROX. 8 MONTHS AGO; WHEN THE PASSENGER DOOR HANDLE DID THE SAME THING.
NHTSA complaint #10670147 — an unverified report by a vehicle owner.
LOW PRESSURE TIRE WARNING LIGHT COMES ON AND REMAINS ON EVEN THOUGH TIRE PRESSURE IS CHECKED AND IS NORMAL. PROBLEM SEEMS TO BE RELATED TO OUTSIDE TEMPERATURE. WHENEVER THE TEMPERATURE FALLS BELOW 40 DEGREE F THE WARNING WILL COME ON AND REMAIN ON. FALSE WARNING WILL NOT TELL TRUTH ABOUT A LOW TIRE.
NHTSA complaint #10661049 — an unverified report by a vehicle owner.
ON MONDAY SEPTEMBER 22ND AROUND 540PM ON THE 10 FWY GOING EASTBOUND RIGHT BEFORE TOWNE AVE. AS THE TRAFFIC ON THE FREEWAY BEGAN TO SLOW I CAME TO A COMPLETE STOP. ABOUT 5 SECONDS AFTER STOPPING I NOTICED THAT THE CAR BEGAN TO ROLL FORWARD. I APPLIED MORE PRESSURE TO THE BRAKE PEDAL HOWEVER THE CAR CONTINUED TO SLOWLY ROLL. I THEN STEPPED ON THE EMERGENCY BREAK AND THE CAR DID NOT STOP. THE CAR SLOWLY ROLLED ABOUT 8 FEET BEFORE IT STOPPED ON THE BACK OF A BIG RIG TRAILER BUMPER. I CALLED 911 AND EXPLAINED THAT I DID NOT WANT TO MOVE THE CAR AS I WAS NOT SURE IT WOULD STOP. THE CHP ADVISED THAT THEY WOULD SEND OUT A TOW TRUCK TO GET ME OFF THE FREEWAY. I WAS REMOVED FROM THE FREEWAY AND I HAD AAA TOW MY CAR TO THE NEAREST HYUNDAI DEALER IN GLENDORA CA. THEY CALLED ME THE NEXT DAY AND SAID THEY RAN A FULL TEST ON THE CAR AND COULD NOT FIND ANYTHING. HOWEVER THEY DID FIX THE RECALL ON MY CAR FOR THE ROLLAWAY RISK AND SHIFT CABLE TO THE TRANSMISSION. I ASKED THEM DO YOU THINK THIS HAD ANYTHING TO DO WITH IT. THE DEALER INDICATED NO THAT MAYBE I WAS DRIVING FAST AND THE ABS TOOK OVER. I TOLD HIM THAT I HAD MORE THAN 8 FEET BETWEEN THE BIG RIG AND MYSELF WHEN I CAME TO A FULL STOP AND THAT I WAS NOT GOING MORE THAN 15-20 MILES SINCE TRAFFIC WAS SLOW. THE DEALER SERVICE AGENT SAID NOTHING SHOWED UP ON THE SCANNED TEST AND THEY DROVE IT AND IS FINE.
NHTSA complaint #10638564 — an unverified report by a vehicle owner.
I GUESS I WASN'T THE ONLY ONE WITH MELTING DASHBOARD AND BOTH SIDE MIRROR HOUSING UNITS. TODAY 9-16-14, DEALER IS REPLACING MY DASH N HOUSING FOR THE SECOND TIME!!! I WAS SO FED UP WITH DEALER AND GOT CORPORATE INVOLVED, SO THEY CALLED TODAY 9-16-14 AND TOLD ME JUST ENJOY YOUR MELTING CAR. THEY SAID THEY CANT DO ANYTHING ABOUT IT. I AM SURE ITS GOING MELT AGAIN AND HOPING SO. I WILL HAVE TO GET A LEMON LAWYER AND SETTLE IT. IT IS NOT DEFECTIVE PARTS. ITS THE CAR ITSELF!!!! THIS HYUNDAI WILL BE MY FIRST AND WILL BE THE LAST.
NHTSA complaint #10633763 — an unverified report by a vehicle owner.
GOT A RECALL, AND WAS GIVEN AN APPOINTMENT FOR 1 WEEK LATER AT 9-15-14 @9 : 00. DROVE 26 MILES AND THAY SAID THEY DID NOT HAVE THE PARTS IN, AND DID NOT CONTACT ME NOT TO SHOW UP?
NHTSA complaint #10633133 — an unverified report by a vehicle owner.