FaultScore

FaultScore report

2012 Hyundai Sonata problems

Owners have filed 2,280 complaints about the 2012 Hyundai Sonata with NHTSA between 2011 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 3 of 32 worst.

D

FaultScore 78/100

Higher is worse. Measured against the other years of the Hyundai Sonata.

How this is worked out

The numbers

2,280

Complaints

86

Crashes reported

165

Fires reported

54

Injuries reported

3 complaints report a death.

80,000 mi

Median mileage at failure

Half of reported failures happened before this

20%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

NHTSA overall crash rating

From the agency's own crash tests

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 100 vs 50 Severity 70 vs 50 Early failure 35 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Hyundai Sonata. 50 means typical for this model; 100 means roughly double.
Severity — 70
13.5% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 35
20% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2012 compares with every other Hyundai Sonata

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2012 Hyundai Sonata

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 579 25.4%

11 crashes, 72 fires · median 92,000 mi

Steering 301 13.2%

6 crashes, 3 fires · median 72,900 mi

Electrical System 234 10.3%

3 crashes, 32 fires · median 80,000 mi

Airbags 170 7.5%

18 crashes, 2 fires · median 82,800 mi

Brakes 159 7.0%

10 crashes, 9 fires · median 70,568 mi

Lights 143 6.3%

2 crashes, 12 fires · median 100,000 mi

5 crashes, 11 fires · median 79,000 mi

1 crashes, 9 fires · median 94,750 mi

8 crashes, 2 fires · median 86,000 mi

9 crashes, 0 fires · median 56,526 mi

Seat Belts 74 3.2%

2 crashes, 2 fires · median 85,000 mi

7 crashes, 6 fires · median 54,594 mi

0 crashes, 1 fires · median 80,750 mi

Suspension 36 1.6%

1 crashes, 1 fires · median 20,000 mi

Wheels 27 1.2%

3 crashes, 1 fires · median 50,000 mi

Median failure at 9,050 miles

Tires 12 0.5%

Median failure at 16,683 miles

Median failure at 61,000 miles

Equipment & Accessories 7 0.3%

Median failure at 22,500 miles

Seats 5 0.2%

0 crashes, 2 fires · median 49,801 mi

Doors, Latches & Locks 1 0.0%

Median failure at 5,988 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 31 44.9%
Brake Lights 10 14.5%
Automatic Emergency Braking 7 10.1%
Tail Lights 6 8.7%
Sun/Moon Roof Assembly 5 7.2%
Accelerator Pedal 4 5.8%
Pretensioner 3 4.3%
Pressure Monitoring AND Regulating Systems 3 4.3%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 77 5.4%
1,000 – 9,999 miles 62 4.4%
10,000 – 24,999 miles 90 6.4%
25,000 – 49,999 miles 138 9.8%
50,000 – 74,999 miles 261 18.5%
75,000 – 99,999 miles 288 20.4%
100,000 – 149,999 miles 400 28.3%
150,000+ miles 97 6.9%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Frontal crash test of a 2012 Hyundai Sonata 4 DR FWD

Frontal crash test

Side barrier crash test of a 2012 Hyundai Sonata 4 DR FWD

Side barrier crash test

Side pole crash test of a 2012 Hyundai Sonata 4 DR FWD

Side pole crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2012 Hyundai Sonata 4 DR FWD
9.7% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jul 2011 peak 52 Jul 2026

NHTSA investigations into the 2012 Hyundai Sonata

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP22003 Opened 12 Sep 2022 Closed 12 Dec 2023 ENGINE

Loss of Motive Power

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complain...

EA21003 Opened 22 Dec 2021 Closed 5 Feb 2024 ENGINE

Engine Fires

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine...

DP21003 Opened 12 Nov 2021 Closed 20 Jun 2023 VEHICLE SPEED CONTROL:THROTTLE

Throttle control system vulnerabilities

The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can b...

PE19003 Opened 29 Mar 2019 Closed 22 Dec 2021 ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Non-crash Vehicle Fires

During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Hyundai Sonata and Santa Fe vehicles equipped with Theta II and Lambda II engines (approximately 1.3 million vehicles). ODI also reviewed field data of other Hyundai vehicles equipped with Theta II, Gamma, Nu and Lambda engines (approximately 4.8 million). As a result of this PE, Hyundai has issued NHTSA Rec...

DP18003 Opened 21 Aug 2018 Closed 10 May 2019 ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Non-crash Vehicle Fires

In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition. CAS stated that there is a higher number of complaints to NHTSA regarding non-crash fires on these vehicles compared to other similar vehicles. The Office of Defects Investigation (ODI)...

PE18003 Opened 16 Mar 2018 Closed 30 Aug 2019 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Air bags may be disabled during crash

The Office of Defects Investigation (ODI) opened PE18-003 on 3/16/18 to investigate incidents involving crashes, resulting in significant collision related damage, where the frontal airbags failed to deploy. ODI reviewed complaint data, available design, test, and field data on the model year (MY) 2011 Hyundai Sonata, MY 2012-2013 Kia Forte and Forte Koup vehicles. ODI also evaluated data from the automotive air bag system supplier, ZF-TRW (ZF), to review vehicles that may contain the same air bag control unit (ACU) used in the subject vehicles. Hyundai Motor America (HMA) issued recall No. 18...

RQ17004 Opened 18 May 2017 Closed 22 Dec 2021 ENGINE

Scope and Timeliness

NHTSA opened Recall Query (RQ) 17-004 to investigate the timeliness and scope of Hyundai?s Theta II GDI engine recalls (Recall Nos. 15V-568 and 17V-226), and Hyundai?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Hyundai to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-004. NHTSA?s assertions included that Hyundai may be liable for civil penalties on multiple grounds, including the untimeliness of Recall Nos. 15V-568 and 17V-226, inaccuracies in Hyundai?s recall reports, and that a required...

Recalls on the 2012 Hyundai Sonata

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

18V934000

ENGINE

Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.

Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.

18V137000

SEAT BELTS:PRETENSIONER

Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.

Risk: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

17V617000

SEAT BELTS:PRETENSIONER

Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.

Risk: If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.

17V152000

SEAT BELTS:FRONT:ANCHORAGE

Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.

Risk: In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.

15V759000

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.

Risk: If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.

15V568000

ENGINE

Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.

Risk: Engine failure would result in a vehicle stall, increasing the risk of a crash.

14V434000

POWER TRAIN:AUTOMATIC TRANSMISSION

Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.

Risk: If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

12V352000

AIR BAGS:SIDE/WINDOW

Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.

Risk: The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2024080 353,849 units in Canada

Brakes

Issue: On certain vehicles, brake fluid could leak into the control module for the antilock brake system (ABS) and cause it to short circuit. Note: This recall replaces recall R0246 (Transport Canada recall number 2023-527). For the Sonata model, only the Sonata Hybrid model is affected by this recall. Safety Risk: A short circuit could create a fire risk, even while the vehicle is parked and turned off. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuse for the ABS module. Hyundai recommends that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed.

Recall 2021612 51,508 units in Canada

Engine

Issue: Hyundai Auto Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure would cause a sudden loss of power with an inability to restart. Note: This only affects vehicles equipped with a 2.4 L MPI engine. For the Sonata model, only the Sonata Hybrid is affected by this campaign. All vehicles previously included in TC # 2021-033 are now part of this new campaign. Vehicles that were previously repaired under campaign R0181 (Transport Canada #2021-033) do not require this software update. Safety Risk: A sudden loss of engine power could increase the risk of an accident. An engine failure could also create the risk of a fire. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to update the software for the engine control module. Note: Hyundai recommends that you should always follow the correct vehicle maintenance schedule, which is printed in the Owner's Manual. If you experience unusual engine noise, reduced power, or a check engine/oil warning light, Hyundai advises you to immediately visit a Hyundai dealership to have your vehicle diagnosed.

Recall 2020592 14,549 units in Canada

Engine

Issue: On certain vehicles equipped with a 1.6 L GDI, 2.0 L GDI, or 2.4 L MPI engine, the connecting rod bearings could wear prematurely. As a result, there could be an abnormal knocking noise from the engine and/or the oil pressure warning light may turn on. If you continue to drive the vehicle with worn connecting rod bearings, the engine could fail. An engine failure would cause a sudden loss of power with an inability to restart. In some cases, a damaged connecting rod could puncture the engine block and cause an oil leak. Note: For the Sonata model, only the Sonata Hybrid and Plug-In Hybrid (PHEV) models are affected by this recall. Additional Note: Engine compartment fires can happen for many different reasons. In some cases, there is too much damage to find the cause of a fire. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Oil that leaks onto a hot component could cause a fire. Corrective Actions: Hyundai will notify owners by mail and instruct you to take your vehicle to a dealer for an engine inspection test, to determine if there is bearing damage. If damage is found, the engine will be replaced. Dealers will also update the software for the engine control module. Note: Hyundai recommends that you should always follow the correct vehicle maintenance schedule, which is printed in the Owner's Manual.

Recall 2019640 275,533 units in Canada

Engine

Issue: Hyundai Auto Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure would cause a sudden loss of power with an inability to restart. Note: This affects Sonata and Santa Fe Sport equipped with a 2.4 L GDI or 2.0 L Turbo GDI engine, as well as Tucson equipped with a 2.4 L GDI engine. Safety Risk: A sudden loss of engine power could increase the risk of an accident. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to update the software for the engine control module. Note: Vehicles previously repaired under Product Improvement Campaign R0153 (TC # 2019-130) do not require this software update. Owners can find additional information at <a href="http://www.hyundaiengineinfo.ca">www.hyundaiengineinfo.ca</a>.

Recall 2019130 255,370 units in Canada

Engine

Issue: Hyundai Auto Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure would cause a sudden loss of power with an inability to restart. Note: This affects Sonata and Santa Fe Sport equipped with a 2.4 L GDI or 2.0 L Turbo GDI engine, as well as Tucson equipped with a 2.4 L GDI engine. Safety Risk: A sudden loss of engine power could increase the risk of an accident. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to update the software for the engine control module. Note: Vehicles repaired under Service Campaigns, C0336, C0344, or C0347, already have this software update. Owners can find additional information at <a href="http://www.hyundaiengineinfo.ca">www.hyundaiengineinfo.ca</a>.

Recall 2019012 7,027 units in Canada

Engine

Issue: When repairs were completed under recall campaign 2015-428 (Hyundai #R0101) or 2017197 (Hyundai #R0130), the high pressure fuel pipe may not have been properly installed on the fuel pump outlet. A fuel leak could occur if the pipe was damaged, misaligned or improperly torqued during the recall repair. Safety Risk: Leaking fuel in the presence of an ignition source could increase the risk of a fire causing injury and/or property damage. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer for an inspection. If fuel leakage is detected, the fuel pipe will be replaced with a new one.

Recall 2018261 41,067 units in Canada

Airbag

On certain gasoline and hybrid engine vehicles, the circuits within the airbag control unit may become damaged. This could cause the airbags and seat belt pretensioners to not deploy in certain collisions where deployment is warranted, which could increase the risk of injury to vehicle occupants. Correction: Dealers will install a wire harness kit between the ACU connector and vehicle harness connector as necessary. Note: This recall does not affect the 2013 model year Sonata Hybrid.

Recall 2017146 64,106 units in Canada

Seats And Restraints

On certain vehicles, the connections between the front seat belts and the floor mounted seat belt anchor pretensioners may not have been attached properly during assembly. This could result in a front seat belt possibly detaching from the anchor pretensioner. If the vehicle were to be involved in a collision, and the seat belt were to detach, it could increase the risk of injury to the seat occupant. Correction: Dealers will verify the connection between the seat belt linkage and the anchor pretensioner’s cable connector for both front seat belts and repair as necessary. <b> Note: For the 2015 model year, it is only Sonata Hybrid models that are affected. </b>

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Cape Coral, FL Fire

UNKNOWN OR OTHER

Vehicle engine caught fire in April 2026! Tow company sold for parts without my permission! Immediately after gaining possession of my car. I didn't have comprehensive insurance, only basic. I had a brain bleed stroke Nov. 2022 and this is causing stress, setbacks. No attorneys want to take the case because there was no injuries! I jumped out in time. THANK GOD!

NHTSA complaint #11753672 — an unverified report by a vehicle owner.

Cape Coral, FL Fire

ENGINE

Vehicle engine caught fire in April 2026! Tow company sold for parts without my permission! Immediately after gaining possession of my car. I didn't have comprehensive insurance, only basic. I had a brain bleed stroke Nov. 2022 and this is causing stress, setbacks. No attorneys want to take the case because there was no injuries! I jumped out in time. THANK GOD!

NHTSA complaint #11753672 — an unverified report by a vehicle owner.

Alton, IL Fire

UNKNOWN OR OTHER

UNKNOWN Car was driving fine no warning lights and the car died. tried to stat back up and engine wiring harness on top of motor caught on fire.

NHTSA complaint #11744264 — an unverified report by a vehicle owner.

Atlanta, GA Fire 1 injured

ELECTRICAL SYSTEM

Vehicle: 2012 Hyundai Sonata Incident Date: August 14, 2024 Location: [XXX] Description of the Problem: The vehicle experienced a sudden and catastrophic fire without warning while in normal use. There were no prior warning lights, messages, or symptoms before the incident. The failure appears to have originated from the electrical system and/or engine (exact cause UNKNOWN), which resulted in the vehicle igniting unexpectedly. Safety Risk: This failure created an immediate and life-threatening safety hazard to all occupants. The vehicle caught fire suddenly, leaving no time to react or prevent injury. There was no crash or external cause associated with this fire. The incident required emergency response from Butts County Fire and Emergency Services, who generated an official report. Injuries and Trauma: My son suffered burn injuries to his fingers, requiring emergency medical treatment. There is neurological damage to the fingertips, indicating lasting physical injury. In addition, my son experienced significant psychological trauma due to sudden exposure to a life-threatening vehicle fire, including acute emotional distress during the incident and ongoing fear associated with vehicle safety. This demonstrates the extreme danger posed by a sudden, unpreventable vehicle fire. Inspection / Confirmation: The incident was documented by Butts County Fire and Emergency Services. At this time, manufacturer inspection is UNKNOWN, dealer inspection is UNKNOWN, and insurance inspection is UNKNOWN. Warning Signs Prior to Failure: There were no warning lights, messages, or symptoms prior to the fire. The failure occurred suddenly and without notice. Defect Pattern Concern: This incident is consistent with known issues involving Hyundai Sonata vehicles, including engine and electrical system failures and reports of vehicle fires. This complaint is submitted to request a formal investigation. Prior Hyundai fire defects reported for this model. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO

NHTSA complaint #11729048 — an unverified report by a vehicle owner.

Atlanta, GA Fire 1 injured

ENGINE

Vehicle: 2012 Hyundai Sonata Incident Date: August 14, 2024 Location: [XXX] Description of the Problem: The vehicle experienced a sudden and catastrophic fire without warning while in normal use. There were no prior warning lights, messages, or symptoms before the incident. The failure appears to have originated from the electrical system and/or engine (exact cause UNKNOWN), which resulted in the vehicle igniting unexpectedly. Safety Risk: This failure created an immediate and life-threatening safety hazard to all occupants. The vehicle caught fire suddenly, leaving no time to react or prevent injury. There was no crash or external cause associated with this fire. The incident required emergency response from Butts County Fire and Emergency Services, who generated an official report. Injuries and Trauma: My son suffered burn injuries to his fingers, requiring emergency medical treatment. There is neurological damage to the fingertips, indicating lasting physical injury. In addition, my son experienced significant psychological trauma due to sudden exposure to a life-threatening vehicle fire, including acute emotional distress during the incident and ongoing fear associated with vehicle safety. This demonstrates the extreme danger posed by a sudden, unpreventable vehicle fire. Inspection / Confirmation: The incident was documented by Butts County Fire and Emergency Services. At this time, manufacturer inspection is UNKNOWN, dealer inspection is UNKNOWN, and insurance inspection is UNKNOWN. Warning Signs Prior to Failure: There were no warning lights, messages, or symptoms prior to the fire. The failure occurred suddenly and without notice. Defect Pattern Concern: This incident is consistent with known issues involving Hyundai Sonata vehicles, including engine and electrical system failures and reports of vehicle fires. This complaint is submitted to request a formal investigation. Prior Hyundai fire defects reported for this model. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO

NHTSA complaint #11729048 — an unverified report by a vehicle owner.

Atlanta, GA Fire 1 injured

FUEL/PROPULSION SYSTEM

Vehicle: 2012 Hyundai Sonata Incident Date: August 14, 2024 Location: [XXX] Description of the Problem: The vehicle experienced a sudden and catastrophic fire without warning while in normal use. There were no prior warning lights, messages, or symptoms before the incident. The failure appears to have originated from the electrical system and/or engine (exact cause UNKNOWN), which resulted in the vehicle igniting unexpectedly. Safety Risk: This failure created an immediate and life-threatening safety hazard to all occupants. The vehicle caught fire suddenly, leaving no time to react or prevent injury. There was no crash or external cause associated with this fire. The incident required emergency response from Butts County Fire and Emergency Services, who generated an official report. Injuries and Trauma: My son suffered burn injuries to his fingers, requiring emergency medical treatment. There is neurological damage to the fingertips, indicating lasting physical injury. In addition, my son experienced significant psychological trauma due to sudden exposure to a life-threatening vehicle fire, including acute emotional distress during the incident and ongoing fear associated with vehicle safety. This demonstrates the extreme danger posed by a sudden, unpreventable vehicle fire. Inspection / Confirmation: The incident was documented by Butts County Fire and Emergency Services. At this time, manufacturer inspection is UNKNOWN, dealer inspection is UNKNOWN, and insurance inspection is UNKNOWN. Warning Signs Prior to Failure: There were no warning lights, messages, or symptoms prior to the fire. The failure occurred suddenly and without notice. Defect Pattern Concern: This incident is consistent with known issues involving Hyundai Sonata vehicles, including engine and electrical system failures and reports of vehicle fires. This complaint is submitted to request a formal investigation. Prior Hyundai fire defects reported for this model. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO

NHTSA complaint #11729048 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 100,000 miles Smyrna, DE

ENGINE

The contact owns a 2012 Hyundai Sonata. The contact stated that while driving at 30 MPH, the check engine warning light illuminated, the engine started knocking, and smoke emitted from under the hood. The contact decelerated to approximately 15 MPH and drove to her nearby residence. Upon inspection, the contact observed green fluid under the hood. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine had failed and the head gasket was blown. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

NHTSA complaint #11754020 — an unverified report by a vehicle owner.

Cape Coral, FL Fire

UNKNOWN OR OTHER

Vehicle engine caught fire in April 2026! Tow company sold for parts without my permission! Immediately after gaining possession of my car. I didn't have comprehensive insurance, only basic. I had a brain bleed stroke Nov. 2022 and this is causing stress, setbacks. No attorneys want to take the case because there was no injuries! I jumped out in time. THANK GOD!

NHTSA complaint #11753672 — an unverified report by a vehicle owner.

Cape Coral, FL Fire

ENGINE

Vehicle engine caught fire in April 2026! Tow company sold for parts without my permission! Immediately after gaining possession of my car. I didn't have comprehensive insurance, only basic. I had a brain bleed stroke Nov. 2022 and this is causing stress, setbacks. No attorneys want to take the case because there was no injuries! I jumped out in time. THANK GOD!

NHTSA complaint #11753672 — an unverified report by a vehicle owner.

South Bend, IN

ENGINE

Diagnosed 07/20/2026 with catastrophic oil ring failure requiring engine replacement. Engine can stall due to oil degradation/absence of causing uncontrolled vehicle handling and fire. This would put myself and others at risk. It has been diagnosed at dealership. Complaint Narrative: The subject vehicle is experiencing its third total engine failure due to an inherent manufacturing and design defect, presenting a severe and repeating highway safety hazard. The original factory engine failed catastrophically in 2015 at 116,440 miles and was replaced under NHTSA Recall 15V-568. The second engine failed in 2021 at 244,710 miles and was replaced under NHTSA Recall 17V-226. The third engine (the second replacement) has now failed prematurely at 334,935 chassis miles, lasting a mere 90,225 miles. An authorized Hyundai dealership diagnosed a total failure of the oil control rings. This mechanical defect allows engine oil to bypass the pistons directly into the combustion chambers. This causes severe, rapid oil consumption, spark plug fouling, engine stalling, and total loss of motive power at highway speeds without prior dashboard warning illumination. The manufacturer is failing to provide safe, durable remedies for its federally mandated safety recalls (see warranty info Magnuson-Moss Warranty Act (15 U.S.C. § 2301 et seq./ Breach of Implied Warranty of Merchantability). Instead, they are installing subsequent replacement powerplants that suffer from the exact same structural vulnerabilities and component lifecycle failures. This creates a continuous risk of sudden engine seizure and traffic collisions for consumers.

NHTSA complaint #11753470 — an unverified report by a vehicle owner.

South Bend, IN

FUEL/PROPULSION SYSTEM

Diagnosed 07/20/2026 with catastrophic oil ring failure requiring engine replacement. Engine can stall due to oil degradation/absence of causing uncontrolled vehicle handling and fire. This would put myself and others at risk. It has been diagnosed at dealership. Complaint Narrative: The subject vehicle is experiencing its third total engine failure due to an inherent manufacturing and design defect, presenting a severe and repeating highway safety hazard. The original factory engine failed catastrophically in 2015 at 116,440 miles and was replaced under NHTSA Recall 15V-568. The second engine failed in 2021 at 244,710 miles and was replaced under NHTSA Recall 17V-226. The third engine (the second replacement) has now failed prematurely at 334,935 chassis miles, lasting a mere 90,225 miles. An authorized Hyundai dealership diagnosed a total failure of the oil control rings. This mechanical defect allows engine oil to bypass the pistons directly into the combustion chambers. This causes severe, rapid oil consumption, spark plug fouling, engine stalling, and total loss of motive power at highway speeds without prior dashboard warning illumination. The manufacturer is failing to provide safe, durable remedies for its federally mandated safety recalls (see warranty info Magnuson-Moss Warranty Act (15 U.S.C. § 2301 et seq./ Breach of Implied Warranty of Merchantability). Instead, they are installing subsequent replacement powerplants that suffer from the exact same structural vulnerabilities and component lifecycle failures. This creates a continuous risk of sudden engine seizure and traffic collisions for consumers.

NHTSA complaint #11753470 — an unverified report by a vehicle owner.

Englewood, CO

ENGINE AND ENGINE COOLING

See attached document for complaint.

NHTSA complaint #11752062 — an unverified report by a vehicle owner.

Lebanon, VA

UNKNOWN OR OTHER

As I was merging onto the interstate I put my foot on the gas pedal to give it a little more gas then usual to get pulled out and all of a sudden all the lights on the dash board illuminated and it slowly lost all power I was able to move it out of the road ... There was no loud ,knocking or ticking noises prior to this happening there was no type of any kind of warning .. my car is the push start button so after the car died completely I hit the push button and all the lights on the dash came on the radio worked and everything else seemed to be working it was when I went to put my foot on the brake to start it it would do nothing it would not start at all .. I was still able to put it in neutral even after the incident happened . I had it towed t Hyundai of Bristol to have it inspected well they did verifi that the engine was locked up but failed to give me any information on the test they ran or how they keep it was locked up and what locked it up so then they have my car over a week and they tell me I need a new engine but then contact me to tell ke that HMA refused to replace the engine on warranty and I had the campaign 953 completed the knox sensor thing before my car broke down so then I had to pay for towing once again out of my pocket to go pick the car from their dealership so when I got there to get my car the service was not that great and my car was in a mess very uncalled for the battery to the car was completely dead with that being said we had to use another battery to just get it turned on to even put it in neutral well then fuel started spraying from the fuel line , the engine cover was left off right along with engine mount was taken off and they even took the belt off there were bolts laying all over my hood of my car and I'm pretty sure we lost a few transporting the car back ..their service they provided was not business/professional behavior and very disrespectful at that .. returning my car in that condition was very unnecessary

NHTSA complaint #11750478 — an unverified report by a vehicle owner.

Lebanon, VA

ENGINE

As I was merging onto the interstate I put my foot on the gas pedal to give it a little more gas then usual to get pulled out and all of a sudden all the lights on the dash board illuminated and it slowly lost all power I was able to move it out of the road ... There was no loud ,knocking or ticking noises prior to this happening there was no type of any kind of warning .. my car is the push start button so after the car died completely I hit the push button and all the lights on the dash came on the radio worked and everything else seemed to be working it was when I went to put my foot on the brake to start it it would do nothing it would not start at all .. I was still able to put it in neutral even after the incident happened . I had it towed t Hyundai of Bristol to have it inspected well they did verifi that the engine was locked up but failed to give me any information on the test they ran or how they keep it was locked up and what locked it up so then they have my car over a week and they tell me I need a new engine but then contact me to tell ke that HMA refused to replace the engine on warranty and I had the campaign 953 completed the knox sensor thing before my car broke down so then I had to pay for towing once again out of my pocket to go pick the car from their dealership so when I got there to get my car the service was not that great and my car was in a mess very uncalled for the battery to the car was completely dead with that being said we had to use another battery to just get it turned on to even put it in neutral well then fuel started spraying from the fuel line , the engine cover was left off right along with engine mount was taken off and they even took the belt off there were bolts laying all over my hood of my car and I'm pretty sure we lost a few transporting the car back ..their service they provided was not business/professional behavior and very disrespectful at that .. returning my car in that condition was very unnecessary

NHTSA complaint #11750478 — an unverified report by a vehicle owner.

Columbus, OH

ENGINE

Around the end of May 2026, my vehicle stalled without warning while traveling at highway speed. The engine light and EPS warning light illuminated simultaneously. The engine cranks but will not start. The vehicle was towed to a Hyundai dealership on June 15, 2026 where the engine failure was confirmed. My safety was directly at risk. The vehicle lost power on an active highway with no warning, creating a collision hazard for myself and other drivers. The failure has been confirmed by the dealership. Hyundai Motor America acknowledged the engine failure falls under the TXXI Settlement Agreement and offered a buyback or cash settlement. However, Hyundai has had physical possession of my vehicle since June 15, 2026 and has repeatedly failed to provide a written buyback offer despite multiple commitments to do so. Prior warning signs included the engine and EPS lights activating at the moment of failure. No prior warning lamps appeared before that day. The vehicle has 2 open safety recalls as of the date of purchase in November 2025.

NHTSA complaint #11747461 — an unverified report by a vehicle owner.

Manassas, VA

POWER TRAIN

Knock sensor needs to be replaced upon evaluation of an inspection on March 27, 2026. It failed a mission codes and upon my understanding the knock sensor one circuit range performance pink wonder single sensor is an engine failure as well as I did an ODB test myself on May 19 of 2026 for the Knox sensor as well and the check engine dominator reading at 2111 the the code indicated that bank one Knox and electrical circuit was out of it upper range or had it perform problem for a predetermined period of time and the code is P0326 and the secondary DTC is a combustion vibration sensor a circuit range performance which affects the powertrain. Also, I have switches with the electrical features in the vehicle as far as the ABS and the steering wheel controls and glitching for the cigarette adapter and plug-in area as well on top of the rear passenger side window, having issues with going up and down.

NHTSA complaint #11744374 — an unverified report by a vehicle owner.

Manassas, VA

AIR BAGS

Knock sensor needs to be replaced upon evaluation of an inspection on March 27, 2026. It failed a mission codes and upon my understanding the knock sensor one circuit range performance pink wonder single sensor is an engine failure as well as I did an ODB test myself on May 19 of 2026 for the Knox sensor as well and the check engine dominator reading at 2111 the the code indicated that bank one Knox and electrical circuit was out of it upper range or had it perform problem for a predetermined period of time and the code is P0326 and the secondary DTC is a combustion vibration sensor a circuit range performance which affects the powertrain. Also, I have switches with the electrical features in the vehicle as far as the ABS and the steering wheel controls and glitching for the cigarette adapter and plug-in area as well on top of the rear passenger side window, having issues with going up and down.

NHTSA complaint #11744374 — an unverified report by a vehicle owner.

Manassas, VA

ENGINE

Knock sensor needs to be replaced upon evaluation of an inspection on March 27, 2026. It failed a mission codes and upon my understanding the knock sensor one circuit range performance pink wonder single sensor is an engine failure as well as I did an ODB test myself on May 19 of 2026 for the Knox sensor as well and the check engine dominator reading at 2111 the the code indicated that bank one Knox and electrical circuit was out of it upper range or had it perform problem for a predetermined period of time and the code is P0326 and the secondary DTC is a combustion vibration sensor a circuit range performance which affects the powertrain. Also, I have switches with the electrical features in the vehicle as far as the ABS and the steering wheel controls and glitching for the cigarette adapter and plug-in area as well on top of the rear passenger side window, having issues with going up and down.

NHTSA complaint #11744374 — an unverified report by a vehicle owner.

Alton, IL Fire

UNKNOWN OR OTHER

UNKNOWN Car was driving fine no warning lights and the car died. tried to stat back up and engine wiring harness on top of motor caught on fire.

NHTSA complaint #11744264 — an unverified report by a vehicle owner.

Lebanon, VA

ENGINE

Vehicle experienced sudden loss of motive power while merging onto interstate I accelerated to enter traffic and all dashboard warning lights illuminated at once. Engine shut off immediately with no prior knocking,smoke, or warning. Car coasted to shoulder with complete loss of power steering and power brakes. After incident vehicle will not crank or restart , push -button start activates accessories but engine does not turn over when brake is pressed. Vehicle has Campaign 953\Knock Sensor Detection system update completed on October 14 2020. This failure matches NHTSA PE-18-003 and Hyundai TSB 22 -EM-003H for Theta II Engine connecting rod bearing failure.This is a known safety defect causing sudden engine stall at highway speeds .. Dealer inspection is pending Vehicle is currently inoperable...

NHTSA complaint #11742443 — an unverified report by a vehicle owner.

Lebanon, VA

ENGINE

While merging onto the interstate my vehicle suffered sudden loss of motive power. All dash lights illuminated ,engine shut off instantly with no prior knock or warning.vehicle will not crank or restart.push button start activates accessories only .This matches TSB 22-EM-003H for connecting rod bearing seizure.No crash occured because I was able to coast to shoulder but loss of power steering/brakes at highway speed created a dangerous situation.

NHTSA complaint #11742366 — an unverified report by a vehicle owner.

Dadeville, AL

POWER TRAIN

p1326, rod bearing failure and seizure of motor without warning.

NHTSA complaint #11735237 — an unverified report by a vehicle owner.

Dadeville, AL

ENGINE

p1326, rod bearing failure and seizure of motor without warning.

NHTSA complaint #11735237 — an unverified report by a vehicle owner.

at 168,000 miles Forest Hill, TX

EXTERIOR LIGHTING:BRAKE LIGHTS

The contact owns a 2012 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, there was an abnormal burning odor coming from the vehicle. While depressing the accelerator pedal, the vehicle hesitated and stalled. The contact stated that the rear driver’s side brake light was inoperative. The failure occurred on several occasions. No warning lights were illuminated. The contact researched and was made aware of an undisclosed recall; however, the VIN was not included in the recall. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 168,000.

NHTSA complaint #11732852 — an unverified report by a vehicle owner.

at 168,000 miles Forest Hill, TX

ENGINE

The contact owns a 2012 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, there was an abnormal burning odor coming from the vehicle. While depressing the accelerator pedal, the vehicle hesitated and stalled. The contact stated that the rear driver’s side brake light was inoperative. The failure occurred on several occasions. No warning lights were illuminated. The contact researched and was made aware of an undisclosed recall; however, the VIN was not included in the recall. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 168,000.

NHTSA complaint #11732852 — an unverified report by a vehicle owner.

Los Angeles, CA

ENGINE

I am reporting a pattern of systemic failures on a 2012 Hyundai Sonata Hybrid with approximately 131,000 miles. This is my second NHTSA complaint regarding this vehicle and manufacturer. Primary Safety Concern — Engine Wiring Harness: During a recent engine replacement at an authorized Hyundai dealership, technicians identified damage to the engine wiring harness and documented in writing that the owner “might have issues with drive ability.” The dealership declined to repair it under the same goodwill program used to replace the engine and returned the vehicle with this known defect unresolved. The harness directly controls engine operation, hybrid system communication, and overall vehicle control. On a hybrid vehicle, a compromised harness presents a serious and ongoing safety risk. This component is available for inspection upon request. Engine Failure: The hybrid system warning light appeared prior to failure. The vehicle was towed to an authorized dealership where diagnostic code P1326 confirmed engine failure. The manufacturer acknowledged this and replaced the engine under goodwill. Additional System Failures: A pre-scan diagnostic revealed simultaneous fault codes across six systems — engine, transmission, ABS, active hydraulic booster, battery management, and motor control unit — including codes U0293 and U1004 indicating lost communication with the hybrid powertrain control module across multiple systems simultaneously. Independent Safety Advisory: A separate independent repair facility documented in writing that the vehicle presented a severe wheel hub bearing noise and formally advised of an extremely dangerous driving condition. Prior NHTSA Complaint: My first complaint to NHTSA involved this same vehicle when the manufacturer refused to provide a loaner during an extended recall-related repair hold, requiring formal escalation before they complied. The wiring harness defect remains unrepaired. The vehicle is driven daily out of necessity.

NHTSA complaint #11732884 — an unverified report by a vehicle owner.

at 127,819 miles Beavercreek, OH

SEAT BELTS

The contact owns a 2012 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the driver’s side seat belt unexpectedly detached. Several attempts were needed to secure the seat belt while driving. The contact stated that while the vehicle was parked, the driver’s seat belt became inoperable and failed to latch properly. An independent mechanic was contacted. The vehicle was not diagnosed or repaired. The dealer was also contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 127,819.

NHTSA complaint #11731186 — an unverified report by a vehicle owner.

Atlanta, GA Fire 1 injured

ELECTRICAL SYSTEM

Vehicle: 2012 Hyundai Sonata Incident Date: August 14, 2024 Location: [XXX] Description of the Problem: The vehicle experienced a sudden and catastrophic fire without warning while in normal use. There were no prior warning lights, messages, or symptoms before the incident. The failure appears to have originated from the electrical system and/or engine (exact cause UNKNOWN), which resulted in the vehicle igniting unexpectedly. Safety Risk: This failure created an immediate and life-threatening safety hazard to all occupants. The vehicle caught fire suddenly, leaving no time to react or prevent injury. There was no crash or external cause associated with this fire. The incident required emergency response from Butts County Fire and Emergency Services, who generated an official report. Injuries and Trauma: My son suffered burn injuries to his fingers, requiring emergency medical treatment. There is neurological damage to the fingertips, indicating lasting physical injury. In addition, my son experienced significant psychological trauma due to sudden exposure to a life-threatening vehicle fire, including acute emotional distress during the incident and ongoing fear associated with vehicle safety. This demonstrates the extreme danger posed by a sudden, unpreventable vehicle fire. Inspection / Confirmation: The incident was documented by Butts County Fire and Emergency Services. At this time, manufacturer inspection is UNKNOWN, dealer inspection is UNKNOWN, and insurance inspection is UNKNOWN. Warning Signs Prior to Failure: There were no warning lights, messages, or symptoms prior to the fire. The failure occurred suddenly and without notice. Defect Pattern Concern: This incident is consistent with known issues involving Hyundai Sonata vehicles, including engine and electrical system failures and reports of vehicle fires. This complaint is submitted to request a formal investigation. Prior Hyundai fire defects reported for this model. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO

NHTSA complaint #11729048 — an unverified report by a vehicle owner.

Atlanta, GA Fire 1 injured

ENGINE

Vehicle: 2012 Hyundai Sonata Incident Date: August 14, 2024 Location: [XXX] Description of the Problem: The vehicle experienced a sudden and catastrophic fire without warning while in normal use. There were no prior warning lights, messages, or symptoms before the incident. The failure appears to have originated from the electrical system and/or engine (exact cause UNKNOWN), which resulted in the vehicle igniting unexpectedly. Safety Risk: This failure created an immediate and life-threatening safety hazard to all occupants. The vehicle caught fire suddenly, leaving no time to react or prevent injury. There was no crash or external cause associated with this fire. The incident required emergency response from Butts County Fire and Emergency Services, who generated an official report. Injuries and Trauma: My son suffered burn injuries to his fingers, requiring emergency medical treatment. There is neurological damage to the fingertips, indicating lasting physical injury. In addition, my son experienced significant psychological trauma due to sudden exposure to a life-threatening vehicle fire, including acute emotional distress during the incident and ongoing fear associated with vehicle safety. This demonstrates the extreme danger posed by a sudden, unpreventable vehicle fire. Inspection / Confirmation: The incident was documented by Butts County Fire and Emergency Services. At this time, manufacturer inspection is UNKNOWN, dealer inspection is UNKNOWN, and insurance inspection is UNKNOWN. Warning Signs Prior to Failure: There were no warning lights, messages, or symptoms prior to the fire. The failure occurred suddenly and without notice. Defect Pattern Concern: This incident is consistent with known issues involving Hyundai Sonata vehicles, including engine and electrical system failures and reports of vehicle fires. This complaint is submitted to request a formal investigation. Prior Hyundai fire defects reported for this model. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO

NHTSA complaint #11729048 — an unverified report by a vehicle owner.

Atlanta, GA Fire 1 injured

FUEL/PROPULSION SYSTEM

Vehicle: 2012 Hyundai Sonata Incident Date: August 14, 2024 Location: [XXX] Description of the Problem: The vehicle experienced a sudden and catastrophic fire without warning while in normal use. There were no prior warning lights, messages, or symptoms before the incident. The failure appears to have originated from the electrical system and/or engine (exact cause UNKNOWN), which resulted in the vehicle igniting unexpectedly. Safety Risk: This failure created an immediate and life-threatening safety hazard to all occupants. The vehicle caught fire suddenly, leaving no time to react or prevent injury. There was no crash or external cause associated with this fire. The incident required emergency response from Butts County Fire and Emergency Services, who generated an official report. Injuries and Trauma: My son suffered burn injuries to his fingers, requiring emergency medical treatment. There is neurological damage to the fingertips, indicating lasting physical injury. In addition, my son experienced significant psychological trauma due to sudden exposure to a life-threatening vehicle fire, including acute emotional distress during the incident and ongoing fear associated with vehicle safety. This demonstrates the extreme danger posed by a sudden, unpreventable vehicle fire. Inspection / Confirmation: The incident was documented by Butts County Fire and Emergency Services. At this time, manufacturer inspection is UNKNOWN, dealer inspection is UNKNOWN, and insurance inspection is UNKNOWN. Warning Signs Prior to Failure: There were no warning lights, messages, or symptoms prior to the fire. The failure occurred suddenly and without notice. Defect Pattern Concern: This incident is consistent with known issues involving Hyundai Sonata vehicles, including engine and electrical system failures and reports of vehicle fires. This complaint is submitted to request a formal investigation. Prior Hyundai fire defects reported for this model. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO

NHTSA complaint #11729048 — an unverified report by a vehicle owner.

Peoria, AZ

ENGINE

I purchased a used 2012 Hyundai Sonata. Within about 2 weeks it broke down while I was in the far left lane of the freeway. The car suddenly stopped accelerating and made a very loud knocking noise. Thankfully I was able to put on my hazards and make it to the right shoulder without getting into an accident but as soon as I pulled over it shut off and the panel lights all came on. Evidently there was a recall on an engine rod and the previous owners advised they were not aware of it. Hyundai has declined the repair on the recalled engine several times and their reasons keep changing. First they said I was missing records (admittedly I was missing one record but then provided it to them), then they stated excessive neglect due to the condition of the valve train (I saw pics of the valve train and is in good condition), and now they state because the KSDS wasn't installed. From what I understand, being the second owner, if I can prove the upkeep of the vehicle the extended waranty should cover the repair. I even have the letter from the car mechanic stating the vehicle was maintained and in good condition. It seems a lot of good people are getting declined for repairs on these faulty engines. I have many more documents I could provide showing all of the services done and communications with the company. Due to the size limit I included these ones for your review. Thank you so much for any help you can provide.

NHTSA complaint #11728889 — an unverified report by a vehicle owner.