Owners have filed 74 complaints
about the 1997 Hyundai Sonata with NHTSA between 1996 and 2014.
The largest single group is the fuel & propulsion.
Across this model's run it ranks 28 of 32 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 5
Against the median year of the Hyundai Sonata. 50 means typical for this
model; 100 means roughly double.
Severity — 77
14.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 23
13% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Tank Assembly
1537.5%
Automatic Transmission
717.5%
Frontal
512.5%
Gasoline
410.0%
Engine
37.5%
Motor
25.0%
Flasher Unit
25.0%
Ignition
25.0%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
25,000 – 49,999 miles
320.0%
50,000 – 74,999 miles
426.7%
75,000 – 99,999 miles
16.7%
100,000 – 149,999 miles
746.7%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
1997 Hyundai Sonata 4-DR.
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 1996peak 10May 2014
Recalls on the 1997 Hyundai Sonata
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
00V314001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
VEHICLE DESCRIPTION: ACCENT GT MODEL VEHICLES EQUIPPED WITH DOHC ENGINES MANUFACTURED FROM DECEMBER 19, 1996 THROUGH JUNE 30, 1997; 1998 ACCENT MODEL VEHICLES MANUFACTURED FROM MAY 6, 1997 THROUGH JUNE 25, 1998; 1997 SONATA VEHICLES MANUFACTURED FROM AUGUST 1, 1996 THROUGH JULY 9, 1997 AND 1998 SONATA VEHICLES PRODUCED FROM JULY 9, 1997 THROUGH APRIL 24, 1998. THE EVAPORATIVE EMISSION CONTROL SYSTEMS MAY APPLY EXCESSIVE VACUUM TO THE FUEL TANKS DURING THE CANISTER PURGE CYCLE. MINOR FUEL TANK DISTORTION COULD RESULT. A SMALL CRACK COULD DEVELOP ON THE UPPER FUEL TANK SURFACE. THE "CHECK ENGINE" LIGHT WOULD THEN ILLUMINATE AND, IN SOME CASES, THE VEHICLE DRIVER COULD NOTICE A GASOLINE ODOR.
Risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
97V026000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
THE WINDSHIELD WIPER MOTOR CIRCUIT BREAKER ELECTRICAL CONTACTS WERE CONTAMINATED DURING ASSEMBLY.
Risk: THIS CONTAMINATION INTERFERES WITH THE ELECTRICAL CIRCUIT CONTINUITY AND PREVENTS THE WINDSHIELD WIPER MOTOR FROM OPERATING. INOPERATIVE WINDSHIELD WIPERS CAN CONTRIBUTE TO REDUCED VISIBILITY DURING INCLEMENT WEATHER INCREASING THE RISK OF A VEHICLE CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20010811,807 units in Canada
Fuel System
On certain vehicles, the evaporative emission control systems may apply excessive vacuum to the fuel tank during the canister purge cycle if the two-way valve filter assembly becomes contaminated with dirt. Minor fuel tank distortion could result and a small crack could develop on the upper fuel tank surface. The driver may notice a gasoline odour. Fuel leakage in the presence of an ignition source may result in a fire. Correction: Dealers will pressure check the vehicle's fuel tank to determine if it has cracked. If it is cracked, a new fuel tank will be installed. Dealers will also replace the canister two-way filter valve assembly with a new canister air intake system that will re repositioned to prevent it from becoming contaminated.
Recall 19971051,138 units in Canada
Structure
THESE VEHICLES DO NOT COMPLY WITH C.M.V.S.S. 215 - BUMPERS. AFTER BEING SUBJECTED TO A 5 MPH BARRIER CRASH TEST, THE FRONT HEADLIGHT MOUNTING BRACKET BROKE THEREBY ALLOWING THE PASSENGER SIDE HEADLAMP TO MOVE OUT OF POSITION. CORRECTION: HEADLIGHT MOUNTING AND BUMPER MOUNTING AREA WILL BE REINFORCED.
Recall 199704514,087 units in Canada
Visual System
THE WINDSHIELD WIPER MOTOR CIRCUIT BREAKER ELECTRICAL CONTACTS MAY BE CONTAMINATED WITH SOLDERING FLUX. THIS CONTAMINATION COULD INTERFERE WITH THE ELECTRICAL CIRCUIT CONTINUITY AND PREVENT THE WIPER MOTOR FROM OPERATING. INOPERATIVE WINDSHIELD WIPERS CAN CONTRIBUTE TO REDUCED VISIBILITY DURING INCLEMENT WEATHER WHICH MAY IN TURN RESULT IN A VEHICLE CRASH. CORRECTION: CONTAMINANTS WILL BE REMOVED FROM THE WINDSHIELD WIPER MOTOR CIRCUIT BREAKER CONTACTS.
Reports where the owner recorded a crash, a fire, an injury or a death.
Joplin, MOCrash1 injured1 killed
AIR BAGS:FRONTAL
PASSENGER SIDE AIR BAG DEPLOYED AT LOW SPEED, UNDER 5 MPH, KILLING FRONT SEAT PASSENGER.*AK THE SONATA HIT THE REAR END OF A VEHICLE DEPLOYING BOTH THE DRIVER AND PASSENGER FRONT BAG. THE CONSUMER DOES NOT KNOW FOR CERTAIN IF THE 5 YEAR OLD CHILD IN THE FRONT PASSENGER SEAT WAS BELTED. THE CONSUMER DOES NOT BELIEVE THE CHILD WAS. THE CHILD SUSTAINED LACERATIONS TO THE NECK, SPINAL CORD INJURIES AND BRAIN DAMAGE. THE CHILD WAS PRONOUNCED DEAD AT THE SCENE.CW
NHTSA complaint #10036844 — an unverified report by a vehicle owner.
Laurel, MDCrash
AIR BAGS:FRONTAL
CONSUMER REAREND VEHICLE WITH A 25 MPH IMPACT WITH APPLYING BRAKES. DUAL AIRBAGS DID NOT DEPLOY AND SHOULDER SEATBELT DID NOT LOCK UP, CAUSING CONSUMER TO HIT HEAD AGAINST STEERING WHEEL. CONSUMER WILL CONTACTED DEALER TO DETERMINE CAUSE.
NHTSA complaint #890131 — an unverified report by a vehicle owner.
Laurel, MDCrash
SEAT BELTS:FRONT:RETRACTOR
CONSUMER REAREND VEHICLE WITH A 25 MPH IMPACT WITH APPLYING BRAKES. DUAL AIRBAGS DID NOT DEPLOY AND SHOULDER SEATBELT DID NOT LOCK UP, CAUSING CONSUMER TO HIT HEAD AGAINST STEERING WHEEL. CONSUMER WILL CONTACTED DEALER TO DETERMINE CAUSE.
NHTSA complaint #890131 — an unverified report by a vehicle owner.
Willingbor, NJFire
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
VEHICLE FIRE DUE TO FAILURE OF THE DASHBOARD WIRING. MJS
NHTSA complaint #548374 — an unverified report by a vehicle owner.
Columbia City, INCrash1 injured
AIR BAGS:FRONTAL
WHILE DRIVING ABOUT 50 MPH VEHICLE HAD HIT ANOTHER VEHICLE ON THE DRIVER'S SIDE, AND NEITHER AIR BAG DEPLOYED.
NHTSA complaint #838912 — an unverified report by a vehicle owner.
Jacksonville, NCCrash
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL IMPACT TRAVELLING ABOUT 15MPH, NEITHER AIR BAG DEPLOYED UPON IMPACT. CAR WAS TOWED, INSURANCE INVESTIGATION PENDING.
NHTSA complaint #827957 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 64,000 milesBelford, NJ
VISIBILITY
FAILURE/BREAKAGE OF PASSENGER SIDE SUN VISOR AS ADDRESSED IN HYUNDAI TSB 09-01-003 NHTSA ID:10028945 RESULTING IN VISOR BEING UNABLE TO STAY IN POSITION BLOCKING VISIBILITY.
NHTSA complaint #10586849 — an unverified report by a vehicle owner.
at 108,000 milesTerre Haute, IN
FUEL SYSTEM, GASOLINE
AFTER ATTEMPTING TO CALL HYUNDAI, I AM ABSOLUTELY FED UP WITH EVERYTHING THEY ARE DOING. I HAVE "REPAIRED" MY VEHICLE ON NUMEROUS OCCASIONS TO NO AVAIL. AFTER AT LEAST 5, DEFINITELY MORE, TRIPS TO THE MECHANIC I HAVE REPAIRED THE ALTERNATOR TWICE, THE IDLE AIR CONTROL VALVE, BRAKES, MOTOR MOUNTS, DONE A TRANSMISSION FLUID CHANGE, AND HAVE HAD TO REPAIR 2 FLYWHEELS IN THE TRANSMISSION. THAT LIST DOES NOT INCLUDE THE GENERAL MAINTENANCE OF PLUGS, FILTERS, AND OIL. I CAN'T DEAL WITH THIS ANYMORE. THIS IS NOT ACTUALLY MY VEHICLE, THIS IS MY MOTHERS VEHICLE, BUT REGARDLESS OF WHO'S VEHICLE IT IS, THIS IS NOT ACCEPTABLE. WHAT IT BASICALLY IS DOING IS WHEN IT REACHES A CERTAIN MILEAGE IT WILL BASICALLY "KICK/JERK/PUSH FORWARD" (FOR A LACK OF TERMS) WHEN IT REACHES 12 MPH AND 32 MPH AND I'M CERTAIN OF OTHERS BUT MY MOTHER VIRTUALLY NEVER DRIVES ABOVE 45 MPH SO ANYTHING ABOVE THAT I'M UNCERTAIN OF. IT ALSO HAS A VERY HARD TIME ACCELERATING TO 20 MPH. ONCE IT'S ABOVE 20 MPH IT'S EASY AND ACCELERATES VERY FAST. MY MOTHER HAS NEARLY BEEN HIT TWICE DUE TO THIS INABILITY TO ACCELERATE AS FAST AS IT SHOULD. I HAVE TAKEN IT TOO HYUNDAI AND THEY REFUSED TO LOOK AT THE VEHICLE SAYING IT IS OUT OF WARRANTY, SO I TOOK IT TOO NUMEROUS DIFFERENT MECHANICS. I AM GETTING 3 DIFFERENT ANSWERS, SOMETHING IN THE FUEL/AIR LINE, ENGINE COMPUTER MODULE, AND TRANSMISSION. I DO NOT WANT TO HAVE TO PAY FOR ANY OF THESE REPAIRS SO I HAVEN'T DONE ANY OF THEM, BUT I AM THINKING THAT THIS DEFINITELY NEEDS TO BE REPORTED. THERE ARE TRANSMISSION AND ELECTRICAL ITEMS BEING REPORTED WHICH MAY BE RELATED TO THIS. IF THIS IS AS NUMEROUS AS I'M SEEING ON HERE, YOU MAY WANT TO ISSUE A RECALL ON THIS VEHICLE. ONCE IS A COINCIDENCE, 5 TIMES IS PHENOMENA, BUT OVER 20 TIMES IS AN EXPLICIT FAILURE BY THE COMPANY, NO MATTER IF THE VEHICLE IS 30 DAYS OLD OR 30 YEARS OLD.
NHTSA complaint #10404763 — an unverified report by a vehicle owner.
at 108,000 milesTerre Haute, IN
ELECTRICAL SYSTEM
AFTER ATTEMPTING TO CALL HYUNDAI, I AM ABSOLUTELY FED UP WITH EVERYTHING THEY ARE DOING. I HAVE "REPAIRED" MY VEHICLE ON NUMEROUS OCCASIONS TO NO AVAIL. AFTER AT LEAST 5, DEFINITELY MORE, TRIPS TO THE MECHANIC I HAVE REPAIRED THE ALTERNATOR TWICE, THE IDLE AIR CONTROL VALVE, BRAKES, MOTOR MOUNTS, DONE A TRANSMISSION FLUID CHANGE, AND HAVE HAD TO REPAIR 2 FLYWHEELS IN THE TRANSMISSION. THAT LIST DOES NOT INCLUDE THE GENERAL MAINTENANCE OF PLUGS, FILTERS, AND OIL. I CAN'T DEAL WITH THIS ANYMORE. THIS IS NOT ACTUALLY MY VEHICLE, THIS IS MY MOTHERS VEHICLE, BUT REGARDLESS OF WHO'S VEHICLE IT IS, THIS IS NOT ACCEPTABLE. WHAT IT BASICALLY IS DOING IS WHEN IT REACHES A CERTAIN MILEAGE IT WILL BASICALLY "KICK/JERK/PUSH FORWARD" (FOR A LACK OF TERMS) WHEN IT REACHES 12 MPH AND 32 MPH AND I'M CERTAIN OF OTHERS BUT MY MOTHER VIRTUALLY NEVER DRIVES ABOVE 45 MPH SO ANYTHING ABOVE THAT I'M UNCERTAIN OF. IT ALSO HAS A VERY HARD TIME ACCELERATING TO 20 MPH. ONCE IT'S ABOVE 20 MPH IT'S EASY AND ACCELERATES VERY FAST. MY MOTHER HAS NEARLY BEEN HIT TWICE DUE TO THIS INABILITY TO ACCELERATE AS FAST AS IT SHOULD. I HAVE TAKEN IT TOO HYUNDAI AND THEY REFUSED TO LOOK AT THE VEHICLE SAYING IT IS OUT OF WARRANTY, SO I TOOK IT TOO NUMEROUS DIFFERENT MECHANICS. I AM GETTING 3 DIFFERENT ANSWERS, SOMETHING IN THE FUEL/AIR LINE, ENGINE COMPUTER MODULE, AND TRANSMISSION. I DO NOT WANT TO HAVE TO PAY FOR ANY OF THESE REPAIRS SO I HAVEN'T DONE ANY OF THEM, BUT I AM THINKING THAT THIS DEFINITELY NEEDS TO BE REPORTED. THERE ARE TRANSMISSION AND ELECTRICAL ITEMS BEING REPORTED WHICH MAY BE RELATED TO THIS. IF THIS IS AS NUMEROUS AS I'M SEEING ON HERE, YOU MAY WANT TO ISSUE A RECALL ON THIS VEHICLE. ONCE IS A COINCIDENCE, 5 TIMES IS PHENOMENA, BUT OVER 20 TIMES IS AN EXPLICIT FAILURE BY THE COMPANY, NO MATTER IF THE VEHICLE IS 30 DAYS OLD OR 30 YEARS OLD.
NHTSA complaint #10404763 — an unverified report by a vehicle owner.
Chicago, IL
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
1997 HYUNDAI SONATA HAS DEFECTIVE FUEL TANK. LEAKING GAS FROM THE UPPER PART OF ON THE FUEL TANK. THERE WAS A RECALL ON THE TANK IN THE YEAR 2001..AND MY CAR WAS FIXED, HOWEVER IT HAS REOCCURED (SAME PROBLEM). I TOOK TO DEALER AND THEY WOULD NOT HONOR THE RECALL, DUE TO THE FACT IT HAD ALREADY BEEN DONE. I ALSO CALLED THE MANUFACTUROR AND THEY WOULD ALSO NOT HONOR. THERE IS ALSO A DEFECT IN THE DOOR LOCK, NOT ALLOWING THE DOOR TO EVEN OPEN.
NHTSA complaint #10127187 — an unverified report by a vehicle owner.
at 148,000 milesDickson City, PA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
RECALL # 00V314001 1997 HYUNDAI SONATA I HAD CALLED DEALER TO ASK OF RECALL THEY HAD INFORMED ME THAT THIS VEHICLE HAS BEEN SERVICED FOR THIS PROBLEM THREE TIMES. AND THEY HAD SAID THAT IT IS OUT OF WARRANTY AND THEY WILL NOT REPAIR. MY QUESTION IS ARE THEY STILL RESPONSIBLE FOR THE DEFECT THAT HAS BEEN REPAIRED THREE TIMES. I AM LEAVING THE VIN # ALSO [XXX] PLEASE HELP THANKS. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10124186 — an unverified report by a vehicle owner.
at 86,000 milesDumfries, VA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE POWER LOCKS ARE DEFECTIVE, WHEN PLACING THE KEY INTO THE LOCK THE PASSENGER LOCK WOULD NOT OPEN, WHEN THE CONSUMER WAS INSIDE THE VEHICLE ,THE LOCKING DEVICE WOULD NOT LIFT.
NHTSA complaint #10113571 — an unverified report by a vehicle owner.
at 128,000 milesPocatello, ID
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
RECALL 001V314001 CONCERNING FUEL TANK. AFTER HAVING RECALL REPAIRS DONE CONSUMER SMELLED GASOLINE ODORS, AND CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING. VEHICLE WAS REPAIRED ON FIVE SEPARATE TIMES BY THE DEALER, BUT PROBLEM RECURRED. CONSUMER COMPLAINED THAT THE DEALER WANTED TO CHARGE FOR THE NEXT REPAIRS.
NHTSA complaint #10090075 — an unverified report by a vehicle owner.
at 25,000 milesMahopac, NY
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
RECALL 00V314001 CONCERNING FUEL TANK. AFTER REFILLING THE FUEL TANK CONSUMER SMELLED STRONG GASOLINE ODOR. CONTACTED THE DEALER CONCERNING THIS RECALL. DEALER INFORMED CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO VIN.
NHTSA complaint #10089920 — an unverified report by a vehicle owner.
at 33,116 milesWakefield, RI
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
RECALL REGARDING GAS TANK PROBLEM.*MR WHILE DRIVING THE CONSUMER HIT A POTHOLE IN THE ROAD. SHORTLY AFTER ALL THE FUEL IN THE FUEL TANK LEAKED OUT. THE DEALER DID NOT SAVE THE TANK OR INSPECT IT FURTHER BECAUSE THE CONSUMER HIT A POTHOLE. SOMETIME IN 2001 THE CONSUMER RECEIVED A RECALL (00V-314001) REGARDING A GAS TANK PROBLEM. THE VEHICLE WAS TAKEN TO A DEALER AND THE RECALL WORK WAS DONE.
NHTSA complaint #10075630 — an unverified report by a vehicle owner.
at 72,000 milesTuscaloosa, AL
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE
NHTSA complaint #10072449 — an unverified report by a vehicle owner.
at 118,468 milesUnion City, NJ
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
FUEL TANK RECALLS BELOW HAVE NOT BEEN PROPERLY FIXED. FUEL TANK STILL TAKES ON TOO MUCH PRESSURE AND VEHICLE HAS ALSO FAILED EMISSIONS INSPECTION. WINDSHIELD WASHER MOTOR HAS FAILED TWICE (CURRENTLY BROKEN). HAZARD LIGHT SWITCH HAS FAILED 4 TIMES.*AK 1997 HYUNDAI SONATA L4-1997CC 2.0L DOHC MFI SAFETY RECALLS TSB NUMBER ISSUE DATE TSB TITLE 01-01-004 MAR 01 RECALL - CANISTER AIR FILTER REPLACEMENT EMISSIONS RECALLS TSB NUMBER ISSUE DATE TSB TITLE 01-01-004-1 APR 01 RECALL - CANISTER AIR INTAKE/FUEL TANK REPLACEMENT
NHTSA complaint #10068520 — an unverified report by a vehicle owner.
FUEL TANK RECALLS BELOW HAVE NOT BEEN PROPERLY FIXED. FUEL TANK STILL TAKES ON TOO MUCH PRESSURE AND VEHICLE HAS ALSO FAILED EMISSIONS INSPECTION. WINDSHIELD WASHER MOTOR HAS FAILED TWICE (CURRENTLY BROKEN). HAZARD LIGHT SWITCH HAS FAILED 4 TIMES.*AK 1997 HYUNDAI SONATA L4-1997CC 2.0L DOHC MFI SAFETY RECALLS TSB NUMBER ISSUE DATE TSB TITLE 01-01-004 MAR 01 RECALL - CANISTER AIR FILTER REPLACEMENT EMISSIONS RECALLS TSB NUMBER ISSUE DATE TSB TITLE 01-01-004-1 APR 01 RECALL - CANISTER AIR INTAKE/FUEL TANK REPLACEMENT
NHTSA complaint #10068520 — an unverified report by a vehicle owner.
at 56,529 milesWest Grove, PA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
AFTER MAKING SEVERAL APPOINTMENTS TO HAVE THE FUEL TANK RECALL 00V314001 PERFORMED THE PARTS WEREN'T AVAILABLE.
NHTSA complaint #10052242 — an unverified report by a vehicle owner.
at 57,000 milesAsotin, WA
ENGINE AND ENGINE COOLING:ENGINE
CHECK ENGINE LIGHT STAYS ON AFTER DEALERSHIPS TRIED TO FIX MULIPLE TIMES. I HAVE SPEND ABOUT 3,000 DALLORS OF MY MONEY TO FIX THE CAR. THE DEALERSHIP HAS FINALLY TOLD ME THAT THEY DO NOT KNOW WHAT IS WRONG WITH THE CAR. THE CAR WANTS TO STALL AT A STOP AND THE IDLE JUMPS AROUD WHILE DRIVING DOWN THE ROAD. THE CAR REALLY ACTS UP WHEN YOU HAVE THE A/C ON.
NHTSA complaint #10037323 — an unverified report by a vehicle owner.
Joplin, MOCrash1 injured1 killed
AIR BAGS:FRONTAL
PASSENGER SIDE AIR BAG DEPLOYED AT LOW SPEED, UNDER 5 MPH, KILLING FRONT SEAT PASSENGER.*AK THE SONATA HIT THE REAR END OF A VEHICLE DEPLOYING BOTH THE DRIVER AND PASSENGER FRONT BAG. THE CONSUMER DOES NOT KNOW FOR CERTAIN IF THE 5 YEAR OLD CHILD IN THE FRONT PASSENGER SEAT WAS BELTED. THE CONSUMER DOES NOT BELIEVE THE CHILD WAS. THE CHILD SUSTAINED LACERATIONS TO THE NECK, SPINAL CORD INJURIES AND BRAIN DAMAGE. THE CHILD WAS PRONOUNCED DEAD AT THE SCENE.CW
NHTSA complaint #10036844 — an unverified report by a vehicle owner.
Quincy, FL
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY VEHICLES CHECK ENGINE LIGHT HAS BEEN ON FOR WELL OVER A YEAR NOW. I BELIEVE THIS PROBLEM IS DUT TO A MANUFACTURER'S DEFECT AND I SHOULD NOT HAVE TO COME OUT OF MY POCKET TO PAY FOR A COMPANY'S MISHAP. I WOULD LIKE THE PROBLEM TO BE CORRECTED AS SOON AS POSSIBLE.
NHTSA complaint #10036840 — an unverified report by a vehicle owner.
Quincy, FL
EQUIPMENT
MY VEHICLES CHECK ENGINE LIGHT HAS BEEN ON FOR WELL OVER A YEAR NOW. I BELIEVE THIS PROBLEM IS DUT TO A MANUFACTURER'S DEFECT AND I SHOULD NOT HAVE TO COME OUT OF MY POCKET TO PAY FOR A COMPANY'S MISHAP. I WOULD LIKE THE PROBLEM TO BE CORRECTED AS SOON AS POSSIBLE.
NHTSA complaint #10036840 — an unverified report by a vehicle owner.
at 110,000 milesRochester, NY
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE EVAPORATIVE EMISSION CONTROL SYSTEMS MAY APPLY EXCESSIVE VACUUM TO THE FUEL TANKS DURING THE CANISTER PURGE CYCLE. MINOR FUEL TANK DISTORTION COULD RESULT. A SMALL CRACK COULD DEVELOP ON THE UPPER FUEL TANK SURFACE. THE CHECK ENGINE LIGHT WOULD THEN ILLUMINATE AND, IN SOME CASES, THE VEHICLE DRIVER NOTICED A GASOLINE ODOR. THIS RECALL FAILED .
NHTSA complaint #10021781 — an unverified report by a vehicle owner.
Jersey City, NJ
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I AM WRITING TO COMPLAIN AGAINST DIFEO HYUNDAI, HUDSON MALL, RT. 440, JERSEY CITY, NJ. I HAD THE FOLLOWING RECALLS DONE ON MY HYUNDAI SONATA 97 (VIN [XXX]) FROM DIFEO IN JANUARY, 03: NHTSA CAMPAIGN: 97V026000. NHTSA CAMPAIGN: 00V314001 DIFEO HAD TO REPLACE THE FUEL TANK AS A PART OF THE RECALL. SOON AFTER THE RECALL WAS DONE, I NOTICED THAT THE FUEL GAUGE NEEDLE WAS STUCK ON THE UPPER END. SPOKE TO DIFEO SERVICE MANAGER [XXX] ABOUT THIS PROBLEM ON 2/14/03 AND TOOK AN APPTMENT FOR 2/18/03 MORNING. CONFIRMED THE APPTMENT BEFORE LEAVING ON 2/18/03. HOWEVER, ON REACHING THE SERVICE CENTER I WAS TURNED AWAY BECAUSE IT WAS CLOSED FOR THE DAY. THIS IS NOT THE FIRST TIME DIFEO HAS SHOWN SUCH UNPROFESSIONAL ATTITUDE IN SERVICING THE RECALL. 1.WHEN I APPROACHED DIFEO THE FIRST TIME IN NOVEMBER 2002, THE DEALER REFUSED ANY KNOWLEDGE OF A RECALL. HAD TO HAVE HYUNDAI USA CALL THEM UP TO INFORM ABOUT THE RECALL. 2.AFTER THIS WHEN I WENT TO THE SERVICE CENTER ON 1/11/03 THE REPRESENTATIVE THERE (MIKE), AGAIN REFUSED ANY KNOWLEDGE OF SUCH A RECALL. 3.AGAIN HAD TO GO BACK TO HYUNDAI USA FOR HELP. HAD [XXX] AT 1800 633 5151 X [XXX] TALK TO [XXX]. ONLY THEN DID DIFEO AGREE TO SERVICE THE RECALL. 4.FINALLY DROPPED OFF THE CAR ON 1/25/03. MIKE FROM DIFEO INFORMED ME THE SAME EVENING THAT THE CAR WAS READY FOR PICKUP. HOWEVER, ON REACHING THE SERVICE CENTER I WAS INFORMED THAT CAR WAS NOT READY YET AND THE GAS TANK WOULD HAVE TO BE REPLACED. 5.FINALLY THE FUEL TANK WAS REPLACED. AM SURE THE PROBLEM WITH THE FUEL GAUGE HAS OCCURRED BECAUSE OF DIFEO'S POOR WORKMANSHIP. I AM APPREHENSIVE IF DRIVING THE CAR IN ITS PRESENT STATE MIGHT ENDANGER MY SAFETY. DIFEO WAS HESITANT TO SERVICE THE RECALL IN THE BEGINNING AND WHEN FORCED, DID A SHODDY JOB OUT OF IT. I DEMAND THAT DIFEO PICK UP THE CAR FROM MY RESIDENCE AND DROP IT BACK AFTER DOING A THOROUGH JOB OF THE RECALL. I REQUEST YOU TO GET ME SOME RELIEF FROM THIS HARASSMENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.
NHTSA complaint #10013894 — an unverified report by a vehicle owner.
Jersey City, NJ
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE FUEL TANK CRACKED AND LEAKED GASOLINE.
NHTSA complaint #10011137 — an unverified report by a vehicle owner.
Memphis, TN
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
THE VEHICLE EXPERIENCED THE SAME PROBLEM AS STATED IN RECALL #97V026000, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL.
NHTSA complaint #10009492 — an unverified report by a vehicle owner.
Smithfield, VA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK WAS LEAKING GAS WHILE DRIVING. CONTACTED DEALER, AND THE DEALER STATED THAT LEAK CAME FROM THE UPPER PART OF THE FUEL TANK.
NHTSA complaint #8018327 — an unverified report by a vehicle owner.
Omaha, NE
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES THE VEHICLE WOULD NOT START, DEALER SAID TIMING BELT BROKE AND CAUSED THE CRANK SENSOR AND TIMING SENSOR TO BREAK, HOWEVER AFTER REPAIRS THE VEHICLE STILL WOULD NOT START, CONSUMER WAS INFORMED THAT THE PROBLEM WAS NOT WITH THE STARTER, BUT POSSIBLY WITH THE HEAD.
NHTSA complaint #786004 — an unverified report by a vehicle owner.
Unenburg, MA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
RECALL 00 V 314 001/FUEL TANK: RECALL REPAIRS WERE DONE IN APRIL 27, 2001, AND PROBLEM HAS REOCCURRED. DEALER/MANUFACTURER WERE NOTIFIED. *AK WHEN CONSUMER INFORMED DEALER THAT FUEL TANK WAS LEAKING AS A RESULT OF THE RECALL REPAIRS, THEY INDICATED THAT THE LEAK WAS CAUSED BY CONSUMER'S PERSONAL MECHANIC AND WOULD NOT ATTEMPT TO FIX THE PROBLEM OF EXCESSIVE VACCUM NOR REPLACE THE FUEL TANK WITHOUT CHARGE.
NHTSA complaint #8005815 — an unverified report by a vehicle owner.
LOS Angeles, CA
SERVICE BRAKES, HYDRAULIC
CONSUMER STATES HAVING PROBLEMS WITH THEIR BRAKES CAUSING VEHICLE UNABLE TO STOP.
NHTSA complaint #8008893 — an unverified report by a vehicle owner.
