31 of the 8,589 complaints filed about the Hyundai Tucson are about the seats — 0% of everything owners reported. The worst model year for it is 2017.
31
Complaints
0%
Share of all complaints
2
Crashes
2
Fires
SEATS
My driver's seat broke and started wobbling while driving. The whole. Bottom plate is broken and the bolt will not hold it steady. It will not stay in one place. It slides back and forth and bounces up and down
NHTSA complaint #11744712 — an unverified report by a vehicle owner.
SEATS
The Child seat attachment decal is sharp and has cut my child. It has sharp edges. He cut his arm while climbing into the car.
NHTSA complaint #11716864 — an unverified report by a vehicle owner.
SEATS
NHTSA Vehicle Safety Complaint Report I am submitting this complaint regarding a serious safety defect involving the rear seatbelt in my 2025 Hyundai Tucson Limited. The vehicle currently has approximately 6,000 miles, and this issue has created an extremely dangerous situation for passengers. While traveling out of town, the rear passenger seatbelt suddenly jammed and would not retract or release properly. The belt became completely stuck and unusable. Three adults attempted to safely unjam the seatbelt, but it would not retract or function as designed. Because the restraint system failed, the rear seating position became unsafe and unusable. We were forced to arrange alternate transportation for our passenger because it was not safe or legal for them to ride without a functioning seatbelt. This failure represents a major safety concern. A seatbelt is a critical safety component that should never lock up or become permanently jammed under normal use, especially on a nearly new vehicle with very low mileage. The inability to secure a passenger created a hazardous situation and could have resulted in serious injury if an accident had occurred. I am contacting Hyundai Customer Affairs today to formally report this safety issue. I will also be taking the vehicle to the dealership for inspection and repair, as I do not feel it is safe to drive the vehicle until the defective seatbelt is properly repaired and confirmed safe. Given that seatbelt failures directly impact occupant safety, I believe this issue requires immediate investigation. A restraint system that becomes stuck and cannot be used is unacceptable and poses a significant risk to drivers and passengers. I am requesting that NHTSA review this defect, investigate potential manufacturing or design problems, and determine whether other vehicles may be affected.
NHTSA complaint #11715523 — an unverified report by a vehicle owner.
SEATS
Drivers seat seat does not go up it stays in reclined position No it has not been inspected by the manufacturer No warnings was put in recline position and could not lift up happened a week ago I have to drive to work and it is unsafe driving in this position. I did take it to an autoshop and they said that it could be electrical which they were not equipped to do.
NHTSA complaint #11684744 — an unverified report by a vehicle owner.
SEATS
The contact's daughter owns a 2011 Hyundai Tucson. The contact stated that upon his daughter attempting to enter the vehicle through the front driver’s side door, the door failed to open. The contact stated that his daughter opened the front passenger’s side door and there was black smoke coming from inside the vehicle. The contact’s daughter discovered that the front driver’s side seat, driver’s side door panel, and headliner was burned. The contact stated that the Fire Department was not called to the scene. There was no one injured. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The dealer was notified of the failure and a tow truck was sent to the residence. While the vehicle was in the dealer's possession, the failure was acknowledged, but the dealer stated that the damages would not be covered for free. The manufacturer was notified of the failure but offered no assistance. The vehicle as not repaired and remained with the dealer. The failure mileage was unknown.
NHTSA complaint #11653195 — an unverified report by a vehicle owner.
SEATS
Driver Seat (where your bottom sits) has lateral movement during cornering. Dealer repaired /replaced parts initally under warranty, but issue is reoccuring again... As a senior citizen; this gives an uncomfortable feeling with driver postioning.
NHTSA complaint #11593276 — an unverified report by a vehicle owner.
SEATS
Campaign #[XXX] I was notified and contacted Hyundai multiple times - 11/14, 15 and 16.There were multiple other times as well. I contacted both Broadway and Bergstrom Hyundai in both Appleton and Green Bay on multiple occasions as well to ask for a rental while awaiting the remedy as you are advised not to park near structures and outside. I live in an area where this is not possible and rent a duplex with a shared driveway-meaning that if a fire would occur, an explosion would most likely occur and lives would be lost. This also means that going to run errands while parked near other vehicles could cause multiple fatalities, as an explosion would most likely occur and more lives would be lost. If I were at any location and the vehicle started on fire, there would certainly be fatalities. To date, I have contacted Hyundai again and the representative was extremely unhelpful and unfriendly. At one point I was promised a rental but then was turned away. No warning lights came on but if there is a fluid leak, who is to say that the wires that would transmit a signal to turn on an ABS light would not be disabled as well?Brake fluid has certain components that could render wires useless. I have not had my vehicle inspected by a dealer because the recall was sent to me by Hyundai. I also have had other problems with this vehicle including seats not being stable and seatbelt indicators not working which questions whether I need to worry about the passengers safety. This campaign has been ongoing since I received this letter in November of 2023. Hyundai has yet to do a thing about this recall. I am asking for a complete refund for this vehicle due to multiple recalls. Today-[XXX] I was on hold for 50 minutes, without an agent-so I am also questioning how seriously you are taking these issues. I have always looked on your website prior to purchasing vehicles, but now I am uncertain as to how much I should take your websites advice. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
NHTSA complaint #11574576 — an unverified report by a vehicle owner.
SEATS
My automatic seat recliner is stuck and hasn’t worked for quiet sometime now. Also The motor stopped working as I was driving home, So I took it to a mechanic to assess the situation and was told the motor was the issue
NHTSA complaint #11551910 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
My automatic seat recliner is stuck and hasn’t worked for quiet sometime now. Also The motor stopped working as I was driving home, So I took it to a mechanic to assess the situation and was told the motor was the issue
NHTSA complaint #11551910 — an unverified report by a vehicle owner.
SEATS
On my Drive seat the recline switch with not go back only forward. The dealer explain to me that the switch is going to cost me over $700 . I recplace the Power Seat Switch for $49.99 and the Power Seat Switch Knob only cost $ 12.48 , Now I am going replace the motor $257.22
NHTSA complaint #11485912 — an unverified report by a vehicle owner.
SEATS
While driving, switched window buttons, driver side front and passenger front, windows will not return to closed position. Also rear windows will not operate as well. When window buttons pressed, clicks and whirring sound heard but windows do not go up. Also lights flash on on transmission gear lights, P, R, N, D. Automatic seat functions also do not work. Cannot adjust driver position to effective driver position. Have left multiple VM's with dealer with no response. CMA Hyundai, Colonial Heights VA.
NHTSA complaint #11484336 — an unverified report by a vehicle owner.
SEATS
While driving, the driver seat adjusted causing my seat to move up to the steering wheel. At the time I was on the expressway. I was too terrified to scream, I had to pull over to catch my breathe before I could continue driving to get home. I took my car to Hyundai and the service man stated that it didn't happen when he drove it and that they didn't find anything wrong. I filed a complaint before and never heard anything back. The car seat still adjusts. I don't drive it as much now.
NHTSA complaint #11477834 — an unverified report by a vehicle owner.
SEATS
Our Hyundai Tucson was hit from behind in a multi-car collision at approximately 30 mph and front driver and passenger seats collapsed to the reclining position
NHTSA complaint #11472109 — an unverified report by a vehicle owner.
SEATS
[XXX] SEAT BACK WILL NOT GO BACK. THE SEAT IS FORWARD TOWARD THE STEERING WHEEL. THIS OCCURRED WHILE DRIVING. UNABLE TO DRIVE VEHICLE . ANOTHER ISSUE WHILE DRIVING ENGINE HESITANT IN MOVING ACTS AS IF CAR IS GOING TO SHUT OFF. THEN IT REVS UP. HAPPENED 5 TIMES INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11406170 — an unverified report by a vehicle owner.
SEATS
I HAVE A 2015 HYUNDAI TUCSON, THE OIL BURNS REALLY FAST. I HAVE TO GET AN OIL CHANGE EVERY MONTH OR THE CAR WILL START MAKING A LOUD NOISE. I ONLY HAVE 69000 MILES ON IT. THE DEALERSHIP AT THIS POINT DONT KNOW WHAT TO DO
NHTSA complaint #11405417 — an unverified report by a vehicle owner.
SEATS
I WAS DRIVING THEN I SMELLED SOMETHING, DIDN'T FIGURE OUT WHERE THE SMELL COME FROM AT FIRST, BUT WHEN I GOT HOME I REALIZED THAT MY REAR SEAT WAS BURNT AND MELTED SO DEEP IT WAS UNBELIEVABLE BECAUSE MY SEAT HEATER WAS ON, MY CAR COULD HAVE BEEN EXPLODED, IT WAS MELTED COMPLETELY. I TOOK IT TO DEALERSHIP THEY WERE SO SCARED THEY SAID THAT THEY HAVE NEVER SEEN SOMETHING LIKE THIS BEFORE, I WAS SO SCARED, WHY SEAT SHOULD BURN BECAUSE THE SEAT HEATER IS ON!!!!! IT'S UNBELIEVABLE. IMAGINE IT WAS A CAR SEAT ON IT OR A PARALYSIS PERSON WHO WAS SITTING THERE.
NHTSA complaint #11404751 — an unverified report by a vehicle owner.
SEATS
I WAS DRIVING THEN I SMELLED SOMETHING, DIDN'T FIGURE OUT WHERE THE SMELL COME FROM AT FIRST, BUT WHEN I GOT HOME I REALIZED THAT MY REAR SEAT BURNED AND MELTED SO DEEP IT WAS UNBELIEVABLE JUST BECAUSE MY SEAT HEATER WAS ON FOR 2, 3 HOURS, IT WAS MELTED COMPLETELY. I TOOK IT TO DEALERSHIP THEY WERE SO SCARED THEY SAID THAT THEY HAVE NEVER SEEN SOMETHING LIKE THIS BEFORE, I WAS SO SCARED, WHY SEAT SHOULD BE BURNT BECAUSE THE SEAT HEATER IS ON!!!!! IT'S UNBELIEVABLE.
NHTSA complaint #11404441 — an unverified report by a vehicle owner.
SEATS
WHILE I WAS DRIVING ON THE EXPRESSWAY, MY SEAT CAME FORWARD BRINGING ME TO THE STEERING WHEEL. NOW WHEN I DRIVE I AM ALWAYS ADJUSTING MY SEAT BECAUSE IT STILL MOVE FORWARD ON ITS OWN.
NHTSA complaint #11387808 — an unverified report by a vehicle owner.
SEATS
I'M THE OWNER OF A 2016 HYUNDAI SANTA FE THAT THE ENGINE STARTED KNOCKING AND WHEN I OPENED THE HOOD CAR WAS ON FIRE I LOOKED LIKE A MOVIE CAR BLOW UP BURSTING GLASS EVERYWHERE I ALMOST DIED IF I DIDN'T STOP TO LOOK AT IT.
NHTSA complaint #11326426 — an unverified report by a vehicle owner.
SEATS
THE TRANSMISSION ISN'T SHIFTING OUT PROPERLY. YOU CAN HEAR THE CAR REVVING UP AND NOT CHANGING GEARS. THE ACCELERATION IS SLOW AS WELL. ALTHOUGH I'M PRESSING ON THE GAS, IT TAKES A WHILE FOR THE CAR TO PICK UP SPEED. THE DRIVER SEAT IN MY BRAND NEW TUSCAN IS ALSO PEELING. I HAVEN'T CLEANED THE SEAT WITH ANY KIND OF CHEMICALS, BUT A SMALL SPOT IS VISIBLY PEELING.
NHTSA complaint #11325869 — an unverified report by a vehicle owner.