FaultScore

FaultScore report

2000 Jeep Grand Cherokee problems

Owners have filed 1,855 complaints about the 2000 Jeep Grand Cherokee with NHTSA between 2000 and 2025. The largest single group is the brakes. Across this model's run it ranks 8 of 34 worst.

D

FaultScore 66/100

Higher is worse. Measured against the other years of the Jeep Grand Cherokee.

How this is worked out

The numbers

1,855

Complaints

132

Crashes reported

24

Fires reported

91

Injuries reported

1 complaint reports a death.

85,000 mi

Median mileage at failure

Half of reported failures happened before this

17%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 79 vs 50 Severity 69 vs 50 Early failure 29 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 79
Against the median year of the Jeep Grand Cherokee. 50 means typical for this model; 100 means roughly double.
Severity — 69
13.4% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 29
17% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2000 compares with every other Jeep Grand Cherokee

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2000 Jeep Grand Cherokee

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 484 26.1%

12 crashes, 1 fires · median 30,000 mi

Engine & Cooling 219 11.8%

1 crashes, 4 fires · median 97,057 mi

Seats 180 9.7%

7 crashes, 2 fires · median 116,250 mi

42 crashes, 1 fires · median 55,841 mi

0 crashes, 1 fires · median 92,614 mi

5 crashes, 8 fires · median 102,000 mi

0 crashes, 1 fires · median 65,000 mi

Lights 81 4.4%

0 crashes, 2 fires · median 90,000 mi

5 crashes, 1 fires · median 74,000 mi

Airbags 60 3.2%

33 crashes, 1 fires · median 101,500 mi

16 crashes, 0 fires · median 78,500 mi

Steering 51 2.7%

1 crashes, 1 fires · median 93,000 mi

Suspension 35 1.9%

Median failure at 78,616 miles

1 crashes, 0 fires · median 88,100 mi

1 crashes, 1 fires · median 60,000 mi

2 crashes, 0 fires · median 123,000 mi

Seat Belts 16 0.9%

6 crashes, 0 fires · median 50,000 mi

Tires 13 0.7%

Median failure at 26,000 miles

Wheels 4 0.2%

Median failure at 116,000 miles

Stability & Traction Control 3 0.2%

Median failure at 136,000 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Rotor 239 37.5%
Disc 89 13.9%
FAN 65 10.2%
Automatic Transmission 59 9.2%
Park/Neutral Start Interlock Switch 56 8.8%
Antilock/Traction Control/Electronic Limited Slip 45 7.1%
Latch 43 6.7%
Defroster/Defogger/Hvac System 42 6.6%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 14 1.5%
1,000 – 9,999 miles 26 2.7%
10,000 – 24,999 miles 77 8.1%
25,000 – 49,999 miles 105 11.1%
50,000 – 74,999 miles 153 16.1%
75,000 – 99,999 miles 198 20.9%
100,000 – 149,999 miles 253 26.7%
150,000+ miles 123 13.0%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2000 peak 59 Dec 2025

NHTSA investigations into the 2000 Jeep Grand Cherokee

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA12005 Opened 12 Jun 2012 Closed 14 Nov 2014 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Crash Related Fuel Tank Fires

ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and...

PE10031 Opened 23 Aug 2010 Closed 14 Jun 2012 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Crash Related Fuel Tank Fires

NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicle...

DP09005 Opened 6 Nov 2009 Closed 23 Aug 2010 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Fuel Storage System Crash Related Fires

In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of roll...

EA05020 Opened 14 Nov 2005 Closed 12 Sep 2006 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

FAN BLADE FAILURE (ENGINE COOLING FAN)

DAIMLERCHRYSLER CORPORATION (DCC) HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (06V199) OF CERTAIN JEEP GRAND CHEROKEE VEHICLES TO REPLACE THE ENGINE'S ELECTRIC MOTOR DRIVEN COOLING FAN. THE 182,875 VEHICLES INCLUDED IN THE RECALL ARE MODEL YEAR (MY) 2002 EQUIPPED WITH 4.0 LITER (SIX CYLINDER) ENGINES MANUFACTURED FROM FEBRUARY 4, 2002 THROUGH JUNE 17, 2002; AND MY 2000 EQUIPPED WITH EITHER THE 4.0 LITER (SIX CYLINDER) OR THE 4.7 LITER (EIGHT CYLINDER) ENGINE MANUFACTURED FROM JANUARY 31, 2000 THROUGH JUNE 12, 2000.DCC NOTED THAT THEIR ANALYSIS OF FAILED PARTS SHOWED EVIDENCE O...

EA01017 Opened 1 Nov 2001 Closed 18 Dec 2002 POWER TRAIN

ROLL-AWAY IN REVERSE WHEN PARKED

DAIMLERCHRYSLER HAS RECALLED THE ZJ MODELS TO INCORPORATE A SECONDARY DETENT SPRING INTO THE SHIFTER.EVEN THOUGH THE WJ 6 CYL. VEHICLES USE THE SAME MANUAL DETENT LEVER THAT AS THE VEHICLES IN THE RECALL POPULATION, ODI BELIEVES THAT THE WJ REDESIGNED SHIFTER, WHICH IMPROVES FLOOR SHIFTER FUNCTIONALITY AND ERGONOMICS, HELPS TO PROVIDE FEEDBACK TO THE DRIVER TO INDICATE WHETHER ?PARK? HAS OR HAS NOT BEEN ACHIEVED.ALTHOUGH THE INVESTIGATOR WAS ABLE TO INDUCE A ?FALSE PARK? IN THE WJ PLATFORM FOR 6 CYL. VEHICLES, THE LEVEL OF DIFFICULTY WAS GREATER THAN THAT REQUIRED FOR ALL ZJ MODELS, AND THE CO...

Recalls on the 2000 Jeep Grand Cherokee

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

09E025000

EXTERIOR LIGHTING:HEADLIGHTS

DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

09E012000

EXTERIOR LIGHTING

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

06E064000

EXTERIOR LIGHTING

CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.

06V199000

ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.

Risk: IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.

06E022000

SERVICE BRAKES, HYDRAULIC

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

Risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

06E023000

EXTERIOR LIGHTING:HEADLIGHTS

CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.

06E011000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.

Risk: IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.

02V104000

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.

Risk: THIS COULD RESULT IN A VEHICLE FIRE.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2013222 62,760 units in Canada

Structure

Chrysler Canada has determined that an opportunity to incrementally improve performance in certain types of low-speed impacts may exist in certain vehicles. The company will carry out a voluntary customer satisfaction campaign to minimize the risk of fuel leakage in certain low-speed collisions. Chrysler will inspect the affected vehicles and will replace aftermarket trailer hitches that present sharp edges or puncture risks to the fuel tank with a Chrysler trailer hitch as necessary. This action is not being conducted under the requirements of the Motor Vehicle Safety Act.

Recall 2006136 7,336 units in Canada

Electrical

On certain vehicles, the plastic blades of the cooling fan may separate and penetrate the shroud. If this occurs while the hood is open, a person in the vicinity of the engine could be struck by the blade and injured. Correction: Dealers will replace the electric cooling fan module. Note: This only applies to certain 4.7L equipped vehicles built from Jan 31, 2000 to June 12, 2000 and certain 4.0L vehicles built from Feb 4, 2002 to June 17, 2002.

Recall 2002074 43,127 units in Canada

Engine

Certain sport utility vehicles equipped with a 4.0L engine only. The design of the intake and exhaust manifolds could allow debris to accumulate at the #3 cylinder location. This could result in a vehicle fire. Correction: Dealers will install a manifold shield to modify the air flow characteristics and to prevent the accumulation of debris in the area of the #3 cylinder.

Recall 2000163 164 units in Canada

Fuel System

Certain vehicles may have been built with fuel tanks that have suspect vent tube welds. Improper vent tube welds could result in separation of the vent tube and a fuel leak. Correction: Fuel tanks will be inspected and replaced if necessary.

Recall 2000045 17,530 units in Canada

Seats And Restraints

On certain vehicles, the adjustable turning loop on the shoulder belt top mounting bolt may have been manufactured with a core hardness that exceeds the specification for this type of application. Due to the excessive core hardness, these mounting bolts may not withstand the force required to function properly in certain impact situations, increasing the risk of injury to a belted occupant. Correction: The upper adjustable turning loop bolt will be replaced with a bolt of proper hardness.

Recall 2000013 25 units in Canada

Seats And Restraints

On certain vehicles, the passenger side air bag inflator assembly contains an incorrect inflator charge. This condition could increase the risk of a passenger occupant injury in the event of a crash. Correction: Passenger air bag modules will be replaced.

Recall 1999227 128 units in Canada

Steering

On certain vehicles, the steering gear unit internal end-of-travel stops may have missed the heat treat process, resulting in soft internal travel stops. Soft steering gear internal travel stops could be damaged in normal use and result in sticking, binding, or seizing of the steering gear and the potential for reduced steering control. This could increase the risk of a crash without prior warning. Correction: Steering gear assemblies will be inspected for a suspect build date code and those containing a suspect build date code will be replaced.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Voneland, NJ Crash

AIR BAGS

I was going down main road in Vineland nj making a left hand turn on to Elmer road when I was stuck in the front of my jeep and I hit the steering wheel the airbags never deployed

NHTSA complaint #11703445 — an unverified report by a vehicle owner.

Memphis, TN Crash

ELECTRICAL SYSTEM

Sai... Vehicle opened up when put in gear while brake was engaged... Crashed into fence...

NHTSA complaint #11444370 — an unverified report by a vehicle owner.

at 165,000 miles Orange, MA Fire 1 injured

SEATS

The contact owns a 2000 Jeep Grand Cherokee. The contact stated that the driver's side seat burnt her legs while wearing jeans. The contact sustained 2nd-degree burns however medical attention was provided. There were no warning indicator lights illuminated. The contact called the local dealer where informed there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The approximate failure mileage was 165,000.

NHTSA complaint #11436586 — an unverified report by a vehicle owner.

at 150 miles Chattanooga, TN 1 injured

VEHICLE SPEED CONTROL

IN MOTION THE CAR SHAKES VIOLENTLY. I WAS ON THE FREEWAY AND ALMOST WRECKED THE CAR FROM THE SHAKING. I HAVE BAD BACK PAIN AND SCARED TO DRIVE. MY 4 YEAR OLD IS TERRIFIED OF GETTING NEAR THE CAR.

NHTSA complaint #11326587 — an unverified report by a vehicle owner.

at 150 miles Chattanooga, TN 1 injured

STEERING

IN MOTION THE CAR SHAKES VIOLENTLY. I WAS ON THE FREEWAY AND ALMOST WRECKED THE CAR FROM THE SHAKING. I HAVE BAD BACK PAIN AND SCARED TO DRIVE. MY 4 YEAR OLD IS TERRIFIED OF GETTING NEAR THE CAR.

NHTSA complaint #11326587 — an unverified report by a vehicle owner.

at 150 miles Chattanooga, TN 1 injured

UNKNOWN OR OTHER

IN MOTION THE CAR SHAKES VIOLENTLY. I WAS ON THE FREEWAY AND ALMOST WRECKED THE CAR FROM THE SHAKING. I HAVE BAD BACK PAIN AND SCARED TO DRIVE. MY 4 YEAR OLD IS TERRIFIED OF GETTING NEAR THE CAR.

NHTSA complaint #11326587 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Voneland, NJ Crash

AIR BAGS

I was going down main road in Vineland nj making a left hand turn on to Elmer road when I was stuck in the front of my jeep and I hit the steering wheel the airbags never deployed

NHTSA complaint #11703445 — an unverified report by a vehicle owner.

Lompoc, CA

FUEL SYSTEM, GASOLINE

The contact owns a 1996 N/A Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). The local dealer was contacted; however, the dealer refused to perform the recall repair due to the age of the vehicle. The contact stated that there was only one Jeep dealer in the local area. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11686127 — an unverified report by a vehicle owner.

Lompoc, CA

STRUCTURE

The contact owns a 1996 N/A Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). The local dealer was contacted; however, the dealer refused to perform the recall repair due to the age of the vehicle. The contact stated that there was only one Jeep dealer in the local area. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11686127 — an unverified report by a vehicle owner.

at 170,000 miles Crestline, CA

TIRES:SIDEWALL

The contact owns a 2000 Jeep Grand Cherokee equipped with Cooper tires, Tire Line: Discoverer A/T, Tire Size: 225/75R17, and DOT Number: UT2Y1DF1515. The contact stated that all four tires had cracks along the sidewall. The tire dealer was made aware of the failure and advised the contact to file a complaint with the manufacturer and the NHTSA Hotline. The tires were not replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.

NHTSA complaint #11489313 — an unverified report by a vehicle owner.

Fort Worth, TX

SEATS

Drivers front seat has come loose from the bottom and is now wobbly, uncomfortable to sit on it and appears dangerous to drive as its not secure. There are lots of complaints about this happening to others on the internet.

NHTSA complaint #11488629 — an unverified report by a vehicle owner.

Greenville, NC

ELECTRICAL SYSTEM

After sending my Jeep Grand Cherokee to Pugh’s Service Center in Greenville, NC, in December 2018, because it would turnover, but not start. They replaced the ECM, but had to be taken to the local Jeep dealership for an OE ECM replacement and a crankshaft sensor, in order to get it to crank. Upon getting my Jeep back in March 2019, it ran fine for a few days. Then I went to start it, and it started, but after a few seconds, all of the GAUGES stopped working and all of the WARNING LIGHTS came on. I contacted both Pugh’s and the Jeep dealership, telling me I should just bring it in, to run more diagnostics. The Jeep only has 94,000 miles, and I spent about what the vehicle was worth upon getting it back in March 2019; so I’ve been hesitant on taking it back. There are many other people who have similar issues with the instrument panel gauges and warning lights, from the information I’ve researched online; with no indications of the problem being resolved.

NHTSA complaint #11474598 — an unverified report by a vehicle owner.

Greenville, NC

ENGINE

After sending my Jeep Grand Cherokee to Pugh’s Service Center in Greenville, NC, in December 2018, because it would turnover, but not start. They replaced the ECM, but had to be taken to the local Jeep dealership for an OE ECM replacement and a crankshaft sensor, in order to get it to crank. Upon getting my Jeep back in March 2019, it ran fine for a few days. Then I went to start it, and it started, but after a few seconds, all of the GAUGES stopped working and all of the WARNING LIGHTS came on. I contacted both Pugh’s and the Jeep dealership, telling me I should just bring it in, to run more diagnostics. The Jeep only has 94,000 miles, and I spent about what the vehicle was worth upon getting it back in March 2019; so I’ve been hesitant on taking it back. There are many other people who have similar issues with the instrument panel gauges and warning lights, from the information I’ve researched online; with no indications of the problem being resolved.

NHTSA complaint #11474598 — an unverified report by a vehicle owner.

Memphis, TN Crash

ELECTRICAL SYSTEM

Sai... Vehicle opened up when put in gear while brake was engaged... Crashed into fence...

NHTSA complaint #11444370 — an unverified report by a vehicle owner.

at 165,000 miles Orange, MA Fire 1 injured

SEATS

The contact owns a 2000 Jeep Grand Cherokee. The contact stated that the driver's side seat burnt her legs while wearing jeans. The contact sustained 2nd-degree burns however medical attention was provided. There were no warning indicator lights illuminated. The contact called the local dealer where informed there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The approximate failure mileage was 165,000.

NHTSA complaint #11436586 — an unverified report by a vehicle owner.

Mishawaka, IN

ELECTRICAL SYSTEM

Housing for driverside rear lights has melted and the brake and tail lights do not work.

NHTSA complaint #11420654 — an unverified report by a vehicle owner.

Mishawaka, IN

SERVICE BRAKES

Housing for driverside rear lights has melted and the brake and tail lights do not work.

NHTSA complaint #11420654 — an unverified report by a vehicle owner.

at 180,000 miles SAN Jose, CA

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HEATER FAILED TO BLOW HOT AIR ON THE PASSENGER'S SIDE AND 6 MONTHS LATER, THE DRIVER'S SIDE VENTS FAILED TO DISTRIBUTE HEAT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS POORLY DESIGNED AND METAL SHOULD HAVE BEEN USED INSTEAD OF PLASTIC FOR THE VENTS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #11362231 — an unverified report by a vehicle owner.

at 180,000 miles SAN Jose, CA

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HEATER FAILED TO BLOW HOT AIR ON THE PASSENGER'S SIDE AND 6 MONTHS LATER, THE DRIVER'S SIDE VENTS FAILED TO DISTRIBUTE HEAT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS POORLY DESIGNED AND METAL SHOULD HAVE BEEN USED INSTEAD OF PLASTIC FOR THE VENTS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #11362231 — an unverified report by a vehicle owner.

at 150 miles Chattanooga, TN 1 injured

VEHICLE SPEED CONTROL

IN MOTION THE CAR SHAKES VIOLENTLY. I WAS ON THE FREEWAY AND ALMOST WRECKED THE CAR FROM THE SHAKING. I HAVE BAD BACK PAIN AND SCARED TO DRIVE. MY 4 YEAR OLD IS TERRIFIED OF GETTING NEAR THE CAR.

NHTSA complaint #11326587 — an unverified report by a vehicle owner.

at 150 miles Chattanooga, TN 1 injured

STEERING

IN MOTION THE CAR SHAKES VIOLENTLY. I WAS ON THE FREEWAY AND ALMOST WRECKED THE CAR FROM THE SHAKING. I HAVE BAD BACK PAIN AND SCARED TO DRIVE. MY 4 YEAR OLD IS TERRIFIED OF GETTING NEAR THE CAR.

NHTSA complaint #11326587 — an unverified report by a vehicle owner.

at 150 miles Chattanooga, TN 1 injured

UNKNOWN OR OTHER

IN MOTION THE CAR SHAKES VIOLENTLY. I WAS ON THE FREEWAY AND ALMOST WRECKED THE CAR FROM THE SHAKING. I HAVE BAD BACK PAIN AND SCARED TO DRIVE. MY 4 YEAR OLD IS TERRIFIED OF GETTING NEAR THE CAR.

NHTSA complaint #11326587 — an unverified report by a vehicle owner.

at 193,391 miles Inglewood, CA

ENGINE

THE SUV RANDOMLY SHUTS DOWN LIKE SOMEONE UNPLUGGED IT AND WILL NOT START. SOMETIMES IT WILL START AFTER 10-15 MINUTES AND SHUT DOWN AGAIN. I REPLACED THE OXYGEN SENSOR, THE CRANK SENSOR, IDLE CONTROL SENSOR, AND THE CAR COMPUTER.

NHTSA complaint #11324077 — an unverified report by a vehicle owner.

at 210,000 miles Cross Junction, VA

STEERING

STEERING WHEEL HARD TO KEEP IN SINGLE LANE. NEW TIRES, BALANCED, AND ALIGNMENT ALL ACCOMPLISHED. STILL HARD TO KEEP IN SINGLE LANE.

NHTSA complaint #11308678 — an unverified report by a vehicle owner.

Rutland, OH

UNKNOWN OR OTHER

NO START

NHTSA complaint #11270108 — an unverified report by a vehicle owner.

Rutland, OH

ELECTRICAL SYSTEM

NO START

NHTSA complaint #11270108 — an unverified report by a vehicle owner.

Rutland, OH

ENGINE

NO START

NHTSA complaint #11270108 — an unverified report by a vehicle owner.

at 122,000 miles Burlington, NC

ELECTRICAL SYSTEM

CRANKED 2000 JEEP DROVE 1.5 MILE CAR JUST STOPS RUNNING DOING 40 MPH. INSERT KEY JEEP WILL NOT START . RANDOMLY STOPS DURING OPERATION. INDICATING KEY NOT RECOGNIZED. MILEAGE 122000. JEEP WILL NOT RUN. CAR RUNS FINE WHEN IN OPERATION BUT THEN WHAM IT JUST STOPS. CAN'T CONTROL THE JEEP STEERING LOCKS UP. HAPPENED 6 TIMES ALREADY. REPAIRS SHOP TRIED OF TOWING IT. NO KNOW FIX! GOING TO GET KILLED JEEP SHUTS DOWN AT ANY TIME. NO ONE KNOWS HOW TO REPAIR. MANUFACTURERS DEFECT.

NHTSA complaint #11266891 — an unverified report by a vehicle owner.

at 187,000 miles Louisville, KY

ENGINE

THE JEEP WILL SUDDENLY CUT OFF WHILE DRIVING, THIS HAS HAPPENED TO ME AND MY FAMILY SEVERAL TIMES ON THE HIGHWAY. I REPLACED ( CRANKSHAFT SENSOR, CAMSHAFT SENSOR, AIR IDLE CONTROL VALVE, & PCM) . STILL SHUTS DOWN. TOOK IT TO SEVERAL SHOPS AND KNOW ONE CAN FIND THE PROBLEM WHY? I'VE BEEN DOING ALOT OF RESEARCH, AND NOTICED ALOT OF JEEP OWERS ARE HAVING THE SAME PROBLEMS?

NHTSA complaint #11240832 — an unverified report by a vehicle owner.

Mountain View, AR

POWER TRAIN

ANTI-THEFT IS KEEPING THE JEEP FROM WORKING. THE VEHICLE STARTS AND DIES AFTER 2-3 SECONDS. I HAVE GOOGLED IT ON THE INTERNET AND THERE ARE LITERALLY TONS OF PEOPLE ON YOU TUBE/FACEBOOK (EVEN SOME LICENSED MECHANICS) COMPLAINING ABOUT THE ISSUE.

NHTSA complaint #11229957 — an unverified report by a vehicle owner.

at 105,000 miles Carson City, NV

ELECTRICAL SYSTEM

DASHBOARD LIGHTS AND ALARMS SIMULTANEOUSLY BLINK ON AND OFF. SEEMS TO BE A SHORT CIRCUIT IN THE WIRING. GAS TANK LEVELS OFF AT "EMPTY", AND THE FUEL GAUGE SPINS 180 DEGREES SO THAT IT IS CAUGHT UNDER THE "RESTING STICK" AT 0, THEREFORE, NO LONGER READING THE GAUGE. THIS HAPPENS WHILE IN MOTION AND WHILE PARKED.

NHTSA complaint #11222194 — an unverified report by a vehicle owner.