“Service ABS System”, “Service Electronic Braking System” and Traction Control warnings keep randomly occurring. Replacement ABS module is unavailable for this extremely widespread issue. Has anyone discussed a class action lawsuit for this issue? I’ve never had more problems with a vehicle than I’ve had with this truck. Ram should be embarrassed. I’ll be trading it in soon and I’ll never buy another one, that’s for sure.
NHTSA complaint #11756876 — an unverified report by a vehicle owner.
I just bought a new Ram Rebel X 2025 in September. I have 7K miles and the front tires are shot due to factory misalignment! Local dealership South Hills Dodge is ZERO HELP. I opened a case with RAM. They said…“You have to drop off your truck at the dealership before we can escalate your case to a case manager”. My truck has been sitting outside the dealership since I dropped it off on Monday 4-27 and hasn’t moved!! The dealership initially said they would cover an alignment under warranty free of charge but not cover 2 new tires which were caused by the misalignment. They then told me I would have to open a case with RAM in order to get the tires paid for. In the meantime, I asked the service manager if he could get me the current alignment readings. He then lied to me and told me they weren’t able to take the current alignment measurements due to the fact that the front tires were so badly worn. I then took it to my local mechanic to get the current alignment readings without fixing anything so I could have this sheet for my records. It not only shows the toe being out of spec on both front tires but shows the Caster being out of spec. Therefore it was set that way when I purchased the vehicle brand new back in September. I talked to my case manager who was never able to get ahold of the dealership!! I was also never able to get a response to multiple questions through their text service. Finally they reach out after my vehicle sat for 4 days and say I have to pay 19.95 for a tire rotation in order to do the alignment. I then chose to take my vehicle to Jim Shorkey and they fix some recalls and RRTs but “needed to talk w case mgr about tire coverage” So then I have it out with this case manager about the amount of time and money I’ve wasted so far and in a nutshell he tells me that the first dealer said tires were not covered under warranty so they can’t cover them! Basically I was sent in a circle of wasted time by RAM corporation “customer service”!!!
NHTSA complaint #11736638 — an unverified report by a vehicle owner.
Initially while taking a corner at low speed the truck made a clunk and grinding noise which resolved and then while going about 50 mph the grinding noise recurred which prompted stopping the vehicle on the side of the road and when almost to a stop, the wheels locked up causing a slight skid; the vehicle was in 4-wheel auto at the time and with change between 4wd and 2wd serveral times the front tires unlocked and i was able to drive it again. About 4 days later, while driving 70 mph, the vehicle started to make a grinding noise on the interstate, and I started to slow down, but unfortunately, I was on the left side of the highway on a narrow shoulder, and upon getting to a lower speed while in 2WD, my front axle locked up. I placed the vehicle in park, but due to safety concerns, I put the truck back in drive and tried to switch from 2WD to 4WD to unlock the axle, but unfortunately, the truck would not change gears. I then had to quickly get the vehicle to the other side during a time with fewer vehicles, while the left front tire was locked, and I had to drag it across the highway to ensure my safety. The left front tire remained locked, and after multiple attempts, the brake partially unlocked but continued to make a grinding and clunking noise. After some diagnostics, we determined the left front wheel hub was the issue, overheating and locking up. I reached out to mechanics for quotes on repair of said part, and upon reaching out to the dealer that I have used in the past for recalls and oil changes, I was informed there was a recall on said part/software that I was not aware of; the service rep used the last 8 of my VIN to look up my vehicle for the quote and provided the details about the recall. I use the RAM Guardian App which provides updates about recalls and upon checking it does not show a recall nor does it show a recall when i search my VIN and License Plate on the website. This seems to be a common issue based on customer reviews.
NHTSA complaint #11736410 — an unverified report by a vehicle owner.
The rear driver-side wheel detached from the axle, resulting in an immediate loss of vehicle control. As a result, the truck left the roadway. The detached wheel landedapproximately 150 feet behind the vehicle, on the opposite side of the road from where the truck ultimately stopped. Insurance has not yet completed its inspection of the vehicle; however, the crack and damage to the wheel were observed at the scene by a volunteer firefighter, the responding officer, and the tow truck operator. Additionally, an independent witness reported that the truck appeared to abruptly lift off the roadway, as though something suddenly caused it to “go flying.” Due to the sudden nature of the incident, no warning lights illuminated prior to the loss of control. All airbags deployed during the incident. The tailgate was dislodged, and the driver’s side of the truck sustained severe damage, including significant damage to the axle. The vehicle is not operable. While insurance has indicated the truck will likely be deemed a total loss, the claim has not yet been finalized. Video documentation is available showing the location of the detached wheel relative to the truck’s final resting position.
NHTSA complaint #11713389 — an unverified report by a vehicle owner.
Have had several issues with this truck and there seems to be a lot of similar issues: 1. Hemi tick - Had to have the exhaust manifolds replaced because they were cracked for no apparent reason... happened right after warranty was up 2. Alternator (etorque) started whining and had to get it replaced after 100k miles gently driven. Could have left me stranded. 3. Visor falling out (Very Dangerous) No t only in my truck, but when I had 2 rentals from dealership, same truck different years (2021 & 2023) they had the same issue. All of these seem to be a widespread issue!
NHTSA complaint #11704599 — an unverified report by a vehicle owner.
Tire monitoring system started with one tired then on to all tires one at a time came on. Then one at a time went off. Also the big display doesn't turn off when vehicle does. I have to turn truck back on and off again to get it to shut off. Just randomly shuts off going down the road. Passenger screen doesn't turn on most days. Also lights turn on by themselves in thr middle of thr night.
NHTSA complaint #11703665 — an unverified report by a vehicle owner.
The vehicle was sold with oversized 35-inch tires but was never recalibrated for speedometer, odometer, or tire pressure monitoring systems. The vehicle’s speedometer reads approximately 7 mph slower than actual speed, making the odometer inaccurate as well. This affects braking, ABS, traction control, and engine timing. The door placard still lists the original 265/70R17 tires, meaning the vehicle no longer meets the safety certification indicated by the label. The dealership did not disclose these modifications. I have had two tire failures due to rubbing and unsafe fitment.
NHTSA complaint #11702244 — an unverified report by a vehicle owner.
The factory spare tire lowering system port does not work with the factory provided jack tools as the manual states. The tools do not connect and therefore the spare tire cannot be lowered. There are other similar reports online for this generation of ram vehicles. This would be a safety issue had I discovered this on the highway following a flat tire.
NHTSA complaint #11699555 — an unverified report by a vehicle owner.
My speedometer is off by 9mph while traveling 70mph. When I purchased my vehicle new from the dealer, they had already installed bigger tires. I noticed that my speedometer showed 70mph and my gps showed 79mph. I took it to the dealer and they showed me where they had programed the new tire size in the computer but it did not adjust my speedometer. The service manager said its withing normal limits. I have been pulled over twice for "speeding" when my speedometer said 58mph and the cop said he clocked me at 65mph. I feel like this could be a saftey issue for potentially speeding in unsafe zones such as construction or school zones without knowing it.
NHTSA complaint #11694554 — an unverified report by a vehicle owner.
While performing a left-hand U-turn across three lanes and into the far right-hand 4th turning lane, at less than 15mph my 2013 Ram 1500's power steering failed and jerked the wheel out of my hands back towards the neutral position. This action forced me across all the lanes and into the curb on the right edge of the 4th lane which was the turning lane that I was trying to reach. When I finally got the vehicle off the curb and was able to get the vehicle into the parking lot I was originally going to, the power steering seamed to operate breifly as long as the wheel was turned slowly and under speeds less than 10mph, so I limped it home. This however was short lived by the end of the next day I had totally lost all power steering assist and had to fight the wheel to turn at all. This led to having the electronic power steering rack assembly replaced at a local shop adding up to a total of $4943.55 US dollars. After receiving my 2013 Ram 1500 from the shop I began to experience heavy vibrations felt through the steering wheel and pedals. The vibration was caused by the damaged front passenger wheel hub which cost a further $400 plus dollars in parts and labor. The electronic power steering rack assembly had to be turned in for a core charge and is unavailable for inspection but had signs of water intrusion according to the shop. The associated bushings, tie rod ends and wheel hubs were either discarded or turned in for additional charges and are unavailable for inspection. My safety was threatened when the steering gave out mid turn while I was crossing oncoming traffic in the three through traffic lanes. The "service power steering" warning light did illuminate when the power steering failed and the initial impact with the curb occurred then went away after stopping. However, the "service power steering" light returned the next day. The electronic power steering rack was verified to be the cause of the failure at the local service center that performed the repairs.
NHTSA complaint #11688308 — an unverified report by a vehicle owner.
I had a low tire on my truck yesterday. My dash TPMS information screen popped up. While I turned my truck around I noticed the display said to "Inflate the tire to 50PSI". I checked on-line and found a recall for this notice, but my truck was not part of the recall. I called FCA and was told my truck is not part of the recall. I went to my dealer and showed them, and was told my truck is not part of this recall, and they can't do anything until it is. I asked how do I get on the recall list? Both the 800 number I called and the dealership said we don't know. I hope this gets me on the recall list for FCA Recall ID 30 Campaign Number 25V-231 Thanks
NHTSA complaint #11663263 — an unverified report by a vehicle owner.
While making a turn in a parking garage at low speed, I heard a loud popping sound. When I got out to inspect, I discovered that the front wheel had collapsed inward. There was no collision, curb hit, or external damage—just a spontaneous failure of the suspension system. This is the second time this same failure has occurred within the past year on this vehicle. The incident caused a complete loss of steering control, putting my safety at risk. Fortunately, I was not driving at high speed or on a public road when this occurred. There were no warning lights, noises, or other symptoms leading up to the event. The failed parts appear to include critical suspension and steering components (likely control arm, tie rod, or ball joint), and photos are available. The failure has not yet been inspected by the dealer or manufacturer, but the vehicle is available for inspection if requested. Given that this is a 2021 RAM with relatively low mileage, and it has experienced two nearly identical failures, this raises serious concerns about a potential manufacturing or design defect that could affect other vehicles. Attached are pictures from both incidents.
NHTSA complaint #11655122 — an unverified report by a vehicle owner.
The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 70 MPH, the vehicle started shaking abnormally. The contact pulled over to the side of the road and was informed by a mechanic that the front passenger’s side wheel lug nuts and bolts were loosened and had detached. The vehicle was towed to the dealer, where it was determined that the lug nuts were missing. The dealer stated that the wheel, lug nuts, bolts, and hub needed to be replaced. The vehicle was repaired. The contact stated that on March 19th, 2025, the failure reoccurred while driving approximately 75 MPH. The contact was able to pull over to the side of the road and became aware that the lug nuts had either sheared off or had detached from the vehicle. The contact was able to drive the vehicle to another dealer, who replaced three lug bolts and lug nuts. The manufacturer was contacted and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 178,080.
NHTSA complaint #11651102 — an unverified report by a vehicle owner.
The ABS, traction control and emergency brake light all turned came up on the dashboard. I believe a past recall May 16, 2018 was of a wiring issue effecting the cruise control. Since all three lights have came on, the cruise control feature is not available for use. This is a concern within the Ram community and needs to be addressed.
NHTSA complaint #11620901 — an unverified report by a vehicle owner.
We had our vehicle serviced at the Olathe Dodge Chrysler Jeep Ram service center between the dates of May 26, 2024 through June 27th, 2024 on 3 separate occasions due to following. Received truck back on June 17th with a blown air suspension after confirming that the air suspension was filled firm when brought the truck in due to an email received for a recall and when driving the vehicle, the power steering kicked in due to the battery terminal not being secured properly (confirmed by AAA technician). No vehicle lights were turned on during this. Returned truck on June 25th, 2024, received truck on June 26th, 2024 where diesel gas was spewing from my truck sitting idol in my driveway after driving it straight home from the service center. Returned on June 27th, 2024 at 7:00 AM CST after being told by the Dodge technicians that I should've drove the truck to them and that diesel has a burning point of over 1,000 degrees. They towed my truck to the shop after I refused. Received my truck at 2:30 PM EST the same day for my road trip that had been scheduled for 6 months. On July 6th, 2024, when driving my truck 4 of the 5 lug nuts broke off completely in which the tire flew off of my truck and caused a singular car accident and damage to my vehicle. We could've been seriously injured due to where we were on the road. I had additional injury to my lower back during the accident incident. We had the vehicle inspected by the California local police department as well as the licensed technician who confirmed that this was negligence by the service center who serviced my truck less than 2 weeks prior. I am in the process of filing a complaint with the General Attorney due to not receiving any response from Dodge regarding this matter.
NHTSA complaint #11617389 — an unverified report by a vehicle owner.
The contact owns a 2018 Ram 1500. The contact stated that while driving 25 MPH, the ABS warning light along with several other unknown warning lights. The contact stated that the brake pedal was depressed and seized. The vehicle was driven to the dealer to be diagnosed. The contact was informed that the front wheel hubs needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 141,000.
NHTSA complaint #11615287 — an unverified report by a vehicle owner.