299 of the
23,365 complaints filed about the Toyota Camry
are about the doors, latches and locks —
1% of everything owners reported.
The worst model year for it is 1992.
Driver door actuator is failing. If you search this, it is a well known problem with the year and model of Toyota. It poses significant safety hazards to occupants and security of the vehicle. Yet Toyota has not addressed or corrected the issue. I am not sure if this is electrical or the actuator itself, as the passenger door was doing the same thing, but now appears operational. Driver side still not working properly. With press of button on door handle all doors will lock, with exception of driver side. Sometimes if you lock it manually, you can turn it get back in the car at all, without going to the passenger side and going through that side. While I do understand my car is a 2022, it does not make sense it would occur on both driver and passenger side, the problem appears to be widely known, but Toyota refuses to take in the safety in potential emergency situation of their customers.
NHTSA complaint #11734935 — an unverified report by a vehicle owner.
Front driver side door lock would not lock or unlock with the key fab or door lock button of door panel. Dealership diagnosis problem as a failed actuator. This can result in safety concern if your unable to lock or unlock the door in an emergency. Also a security concerns for thief if door isn't locking properly.
NHTSA complaint #11729796 — an unverified report by a vehicle owner.
Front passenger side door lock would not lock or unlock with the key fab or door lock button of door panel. Dealership diagnosis problem as a failed actuator. This can result in safety concern if your unable to lock or unlock the door in an emergency, also to note the passenger door does not have an exterior physical key entry making the safety concern even worse. Also, security concerns for thief if door isn't locking properly.
NHTSA complaint #11729799 — an unverified report by a vehicle owner.
The contact owns a 2018 Toyota Camry. The contact stated that there would be a sudden loss of power steering functionality and just as sudden, the power steering function would return. The Supplemental Restraint System (SRS) and the Air Bag Malfunction warning lights were illuminated. The starter had suddenly failed due to a loss of battery power. The contact purchased a jump box to start the vehicle. The contact stated that the key fob failed to unlock the doors, causing the contact to have to manually open the doors with the keys. The windows could not be controlled from the control panel near the driver's seat. Each window could only be controlled by the window switch on the door where the window was located. The TPMS warning light as illuminated, despite the tire pressure being at the correct levels. The vehicle was taken to the dealer for an oil change, at which time the failures were stated, but the dealer only diagnosed that the battery charge was low. The dealer had not repaired the vehicle. The vehicle was taken to a certified mechanic who replaced the battery. After having the repair completed, the SRS warning light remained illuminated, with the Service Vehicle warning light. The manufacturer was made aware of the failure, and confirmed that the VIN was not covered under recall. The failure mileage was approximately 86,000.
NHTSA complaint #11690974 — an unverified report by a vehicle owner.
The contact owns a 2023 Toyota Camry. The contact stated that while attempting to use the key fob to lock the vehicle, the doors failed to lock as needed. The passenger’s side rear doors were unable to be locked automatically or by using the buttons inside the vehicle. The vehicle was taken to the dealer who diagnosed and determined that the lock actuators on the rear doors were inoperable and needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 37,500.
NHTSA complaint #11662304 — an unverified report by a vehicle owner.
Driver door has remained in lock position when I tried to exit the car. Could NOT manually move the inside door lock and had to climb over the middle console to exit the car. I see this as a safety issue, as exiting the car slowly during an emergency could have caused an emergency. Also, for persons who are older or have physical mobility issues, climbing over console could be impossible. In addition to this issue, and possible related, is the fact the driver door actuator does not function properly. Hence, when trying to use my remote key fob, driver door will not unlock. This is potential for an emergency; for example, if trying to quickly get into car in a parking lot where there can be potential thieves, I am delayed getting safely into my car, since I have to use a key to unlock driver door. If I go around to passenger door, I would have to climb over console to get to driver seat. I am [XXX]. This is not ideal. I am original owner of the car. This issue has sporadically been a problem for several yrs. I took the car to 2 repair shops in Ca. Neither could determine how to make the repair after having to remove inside door panel. I have read there are THOUSANDS OF COMPLAINTS about this over the yrs., and Toyota has refused to make a recall campaign. I hope you can help initiate one. Current average estimate to try to repair this is $750. , and that does not include the lock that sometimes sticks in closed position. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11659815 — an unverified report by a vehicle owner.
The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the "Failure - Ignition Control" message was displayed. The contact stated that occasionally the seat belt warning chime failed to turn off while the seat belt was secured. In addition, the contact stated that the vehicle occasionally failed to start, and all four door latches failed to unlock while using the key fob. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000. VIN tool confirms parts not available.
NHTSA complaint #11633361 — an unverified report by a vehicle owner.
While loading groceries in my trunk, the torsion bar sheared off and broke (the hook part). It fell hard on my shoulder (fortunately not my neck or head). I have never seen steel actually break rather than bend. I tried to fix it but could not. Trunk is heavy and unstable (falls easily), as is part of car in back. Went to Toyota dealer and found out no recall, and "iffy" fix. They wanted $488.50 to try and fix. My body shop estimated $164. and purchased correct Toyota parts, followed their instructions. The bars only held for a few minutes, then they failed to hold up the trunk again. I was almost injured again with this failure, but managed to catch it in time. They refunded me $100. since they said there was no more "play" to work with. Went on social media only to find that many Toyota Camry 2016 and 2015s had torsion bar failures, with no recall. Some said that they spent over $1000. trying to fix it, but never could, no matter what dealership or body shop repaired it. Others gave up and sold it. It is not something that I can "live with". the trunk is heavy to life and unstable. Have to hold it while trying to put things in trunk. I have had 6 Toyotas in my life and 3 cars with Auto Nation, but have never had the lack of integrity, follow-through and non-solutions that I have experienced with the purchase of this car. Unlike others, I can't afford to sell/replace my car at this time, and can't live with it as is. I truly love my car, but do not feel safe using it and am totally frustrated. All I want is for Toyota and/or its mfr.) to own up to the design flaw and either fix or replace it. Note: I have photos of broken part, failure, and estimates, but couldn't get them to download onto your form. (It just kept deleting the form and having me start over). Please advise if I can send another way.
NHTSA complaint #11620897 — an unverified report by a vehicle owner.
The contact's wife owns a 2020 Toyota Camry. The contact stated that on several occasions when the vehicle was turned off, the rear doors failed to unlock manually or by using the remote, from the inside or outside the vehicle. The contact stated that on one occasion, the contact had to climb through the passenger’s side rear window to exit the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11614073 — an unverified report by a vehicle owner.
The driver side rear door would not open from the inside or outside. Once the dealership opened the back door, the vehicle would no longer lock at all. There was nothing to indicate this would be a problem. Now my car will not lock at all and this is a safety hazard. Also, not being able to open a door from the inside or outside is a major safety issue and my vehicle is available for inspection.
NHTSA complaint #11597964 — an unverified report by a vehicle owner.
The contact owns a 2014 Toyota Camry. The contact stated that the driver’s side front door automatic lock failed to operate as designed. The contact took the vehicle to the dealer and was informed that the door actuator needed to be replaced. The vehicle was not repaired. The contact stated that later all the door lock actuators failed, and the doors had to be locked and unlocked manually. The contact had not returned to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 125,000.
NHTSA complaint #11594917 — an unverified report by a vehicle owner.
The contact owns a 2020 Toyota Camry. The contact stated that all four doors on the vehicle failed to lock or unlock as needed. The contact stated that the failure initially started with the rear passenger’s side door after the door failed to unlock with the key fob. The contact attempted to unlock the door with the button on the driver side door, but the doors failed to open. The failure then occurred with all four doors, with an abnormal squeaking sound coming from the doors while attempting to unlock the doors. The dealer was notified of the failure and informed her that the vehicle was no longer under warranty. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
NHTSA complaint #11514639 — an unverified report by a vehicle owner.
The contact owns a 2013 Toyota Camry. The contact stated that the rear driver’s side interior door latch was not able to open the door. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.
NHTSA complaint #11428682 — an unverified report by a vehicle owner.
2017 TOYOTA CAMRY SE. I HAVE HAD MY VEHICLE INTO THE DEALERSHIP OVER 8 TIMES NOW FOR PROBLEMS WITH THE DOOR LOCK ACTUATORS AND A CLUNKING SOUND COMING FROM THE BRAKES THAT HAS PROGRESSIVELY GOTTEN WORSE. THE DOOR LOCK ACTUATORS WOULD NOT LOCK/UNLOCK AND ON TWO OCCURRENCES WHILE THE VEHICLE WAS IN MOTION THE DOORS UNLOCKED THEMSELVES WITHOUT BEING COMMANDED. THE CAR WAS BROUGHT INTO THE DEALER 4 TIMES FOR THE ISSUE BEFORE THE DEALERSHIP FINALLY REPLACED 3 OF 4 OUT OF SAFETY. I BROUGHT THIS ISSUE TO THE GENERAL MANAGER ATTENTION THAT IT SHOULD TAKE 4 VISITS TO THE DEALERSHIP TO GET A SAFETY FEATURE FIXED. HE TOLD ME TOYOTA IS AWARE OF THE PROBLEM WITH THE DOOR ACTUATORS AND HAVE KNOWN ABOUT THE PROBLEM BUT THE ENGINEERS HAVE NOT CAME UP WITH A SOLUTION TO THE PROBLEM. CLEARLY ITS AN ELECTRICAL ISSUE WITH THE VEHICLE TOYOTA AND THE DEALERSHIP WANT TO ACKNOWLEDGE OR ADDRESS. THE CAR HAD BEEN IN APPROX. 8 TIMES NOW FOR A CLUNKING SOUND COMING FROM THE BRAKING SYSTEM THAT HAS PROGRESSIVELY GOTTEN WORSE. THE DEALERSHIP SAID TOYOTA'S ARE KNOWN FOR THIS. THEIR SOLUTION WAS TO PAY FOR A BRAKE JOB EVEN THOUGH THE CAR IS STILL UNDER THE BUMPER TO BUMPER WARRANTY AND THEY KNOW THEIR IS AN DEFECT WITH THE SYSTEM. I HAVE VOICED MY CONCERNS TO TOYOTA BUT THEY REFUSE TO ACKNOWLEDGE THE PROBLEM OR FIX THE PROBLEM.
NHTSA complaint #11325276 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2017 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE ENTERING OR EXITING THE VEHICLE, THE DOORS FAILED TO LATCH SECURELY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE CARSON TOYOTA LOCATED AT 1333 E. 223RD ST, CARSON, CA 90745, (310) 522-2300 WHERE IT WAS DETERMINED THAT THE DOOR ACTUATORS FAILED AND NEEDED OT BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS OFFERED ASSISTANCE WITH REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. *DT*JB TAG# (XXXXXX) STOCK NO. (XXXXXX) CONTRACT NUMBER (XXXXXX) ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')
NHTSA complaint #11298447 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2017 TOYOTA CAMRY. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT FAILURE WITH THE KEYLESS ENTRY OPERATION. ON SEVERAL OCCASIONS, THE KEY FOB FAILED TO UNLOCK THE FRONT DRIVER'S DOOR; HOWEVER, THE FRONT PASSENGER DOOR WOULD UNLOCK. THE CONTACT HAD TO ENTER THE VEHICLE FROM THE FRONT PASSENGER DOOR. THE VEHICLE WAS TAKEN TO JOHN O'NEIL JOHNSON TOYOTA (2900 MS-39, MERIDIAN, MS 39301, (888) 781-0044) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL ON THE VEHICLE PERTAINING TO THE LOCKS/LATCHES/LINKAGES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA complaint #11254785 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY. THE CONTACT STATED THAT THE DOORS FAILED TO LOCK AND UNLOCK FROM INSIDE OR OUTSIDE THE VEHICLE. IN ADDITION, THE INTERIOR LIGHTING FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED AND THE FAILURES WERE INTERMITTENT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
NHTSA complaint #11128442 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 TOYOTA CAMRY. AFTER THE HOOD WAS SHUT FROM THE VEHICLE BEING SERVICED, THE HOOD LATCH FAILED TO OPERATE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
NHTSA complaint #10861665 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR AND THE TWO REAR DOORS FAILED TO UNLOCK FROM OUTSIDE THE VEHICLE. THE CONTACT MENTIONED THAT THE DOORS ONLY UNLOCKED MANUALLY FROM INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE COMPUTER LOCATED UNDER THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
NHTSA complaint #10712443 — an unverified report by a vehicle owner.