FaultScore

FaultScore report

2016 Toyota Camry problems

Owners have filed 253 complaints about the 2016 Toyota Camry with NHTSA between 2015 and 2026. The largest single group is the other & unspecified. Across this model's run it ranks 18 of 32 worst.

C

FaultScore 59/100

Higher is worse. Measured against the other years of the Toyota Camry.

How this is worked out

The numbers

253

Complaints

63

Crashes reported

3

Fires reported

40

Injuries reported

25,000 mi

Median mileage at failure

Half of reported failures happened before this

59%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 18 vs 50 Severity 100 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 18
Against the median year of the Toyota Camry. 50 means typical for this model; 100 means roughly double.
Severity — 100
41.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
59% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2016 compares with every other Toyota Camry

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2016 Toyota Camry

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

5 crashes, 0 fires · median 29,443 mi

Airbags 32 12.6%

23 crashes, 0 fires · median 50,000 mi

Steering 25 9.9%

3 crashes, 0 fires · median 59,500 mi

7 crashes, 0 fires · median 10,567 mi

2 crashes, 0 fires · median 25,000 mi

5 crashes, 0 fires · median 26,000 mi

Brakes 19 7.5%

4 crashes, 0 fires · median 7,850 mi

3 crashes, 0 fires · median 10,000 mi

3 crashes, 2 fires · median 20,355 mi

Seat Belts 9 3.6%

3 crashes, 0 fires · median 50,000 mi

Wheels 8 3.2%

3 crashes, 0 fires · median 8,214 mi

Windows, Mirrors & Wipers 7 2.8%

Median failure at 26,000 miles

Fuel & Propulsion 6 2.4%

0 crashes, 1 fires · median 36,845 mi

Seats 5 2.0%

Median failure at 32,500 miles

Suspension 4 1.6%

2 crashes, 0 fires · median 21,000 mi

Lights 3 1.2%

Median failure at 1,800 miles

Stability & Traction Control 2 0.8%

Median failure at 54,500 miles

Doors, Latches & Locks 1 0.4%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 16 64.0%
Trunk LID 2 8.0%
Sun/Moon Roof Assembly 2 8.0%
Retractor 1 4.0%
Latch 1 4.0%
Front Passenger 1 4.0%
Speedometer/Odometer 1 4.0%
Driver Clockspring/Spiral Cassette 1 4.0%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 14 8.8%
1,000 – 9,999 miles 32 20.0%
10,000 – 24,999 miles 32 20.0%
25,000 – 49,999 miles 28 17.5%
50,000 – 74,999 miles 31 19.4%
75,000 – 99,999 miles 9 5.6%
100,000 – 149,999 miles 8 5.0%
150,000+ miles 6 3.8%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 2015 peak 11 Aug 2026

Recalls on the 2016 Toyota Camry

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2021723 55,683 units in Canada

Electrical

Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.

Recall 2017363 39,189 units in Canada

Electrical

On certain vehicles, the electrical power cords of some dealer installed block heaters may have been improperly manufactured, causing the wires to contact each other, resulting in a short circuit. A short circuit could lead to a fire which would increase the risk of injury and/or damage to property. Correction: For vehicles where the subject block heater was approved for installation, the dealer will replace the block heater assembly with a new one of an improved design. For vehicles where the subject block heater was not approved for installation, dealers will remove the block heater assembly. In the interim, until the remedy can be performed, dealers will cut the plug end from the block heater cord to disable the block heater's operation.

Recall 2016160 1,205 units in Canada

Airbag

Certain vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 208 - Occupant Protection in Frontal Impacts. The front passenger seat's occupant classification system (OCS) may not have been calibrated properly during the manufacturing process. This could result in the non-deployment of the front passenger air bag and the front passenger knee airbag, which would increase the risk of injury to the seat occupant in a crash where airbag deployment is warranted. Correction: Dealers will re-calibrate the occupant classification system.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Madison, WI Crash

AIR BAGS

My daughter accidentally rear ended someone in her Toyota Camry. The damage to the front end was severe enough that the car has been totaled but the air bags did not deploy.

NHTSA complaint #11736791 — an unverified report by a vehicle owner.

Decatur, AL Crash 1 injured

AIR BAGS

Airbags did not deploy after an accident that resulted in the hood crumpling. Car was at a complete stop when hit from behind at approximately 45mph, resulting in the car being pushed forward into the back of another vehicle.

NHTSA complaint #11730079 — an unverified report by a vehicle owner.

Northfield, NH Crash

VEHICLE SPEED CONTROL

WAS GLIDING INTO MY GARAGE FOOT WAS ON BRAKE, (SO NO SPEED AT ALL) WHEN I HEARD A SUDDEN ENGINE ROAR AND CAR PICKED UP SPEED AND WAS PROPELLING ME TOWARD THE BACK WALL OF THE GARAGE. I IMMEDIATELY JAMMED ON MY BRAKE BUT WAS NOT ABLE TO STOP BEFORE HITTING RACKS AND WALL AT THE BACK OF MY GARAGE. THIS ACCELERATION OF THE CAR RESULTED IN PROPERTY DAMAGE TO CAR AND AND PROPERTY.

NHTSA complaint #11719007 — an unverified report by a vehicle owner.

Sacramento, CA Crash

AIR BAGS

Car accident, got hit from the front and back. Car is totaled from the accident, airbags failed to deploy

NHTSA complaint #11685815 — an unverified report by a vehicle owner.

Laguna Beach, CA 1 injured

STRUCTURE:BODY:TRUNK LID

While loading groceries in my trunk, the torsion bar sheared off and broke (the hook part). It fell hard on my shoulder (fortunately not my neck or head). I have never seen steel actually break rather than bend. I tried to fix it but could not. Trunk is heavy and unstable (falls easily), as is part of car in back. Went to Toyota dealer and found out no recall, and "iffy" fix. They wanted $488.50 to try and fix. My body shop estimated $164. and purchased correct Toyota parts, followed their instructions. The bars only held for a few minutes, then they failed to hold up the trunk again. I was almost injured again with this failure, but managed to catch it in time. They refunded me $100. since they said there was no more "play" to work with. Went on social media only to find that many Toyota Camry 2016 and 2015s had torsion bar failures, with no recall. Some said that they spent over $1000. trying to fix it, but never could, no matter what dealership or body shop repaired it. Others gave up and sold it. It is not something that I can "live with". the trunk is heavy to life and unstable. Have to hold it while trying to put things in trunk. I have had 6 Toyotas in my life and 3 cars with Auto Nation, but have never had the lack of integrity, follow-through and non-solutions that I have experienced with the purchase of this car. Unlike others, I can't afford to sell/replace my car at this time, and can't live with it as is. I truly love my car, but do not feel safe using it and am totally frustrated. All I want is for Toyota and/or its mfr.) to own up to the design flaw and either fix or replace it. Note: I have photos of broken part, failure, and estimates, but couldn't get them to download onto your form. (It just kept deleting the form and having me start over). Please advise if I can send another way.

NHTSA complaint #11620897 — an unverified report by a vehicle owner.

Laguna Beach, CA 1 injured

LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH

While loading groceries in my trunk, the torsion bar sheared off and broke (the hook part). It fell hard on my shoulder (fortunately not my neck or head). I have never seen steel actually break rather than bend. I tried to fix it but could not. Trunk is heavy and unstable (falls easily), as is part of car in back. Went to Toyota dealer and found out no recall, and "iffy" fix. They wanted $488.50 to try and fix. My body shop estimated $164. and purchased correct Toyota parts, followed their instructions. The bars only held for a few minutes, then they failed to hold up the trunk again. I was almost injured again with this failure, but managed to catch it in time. They refunded me $100. since they said there was no more "play" to work with. Went on social media only to find that many Toyota Camry 2016 and 2015s had torsion bar failures, with no recall. Some said that they spent over $1000. trying to fix it, but never could, no matter what dealership or body shop repaired it. Others gave up and sold it. It is not something that I can "live with". the trunk is heavy to life and unstable. Have to hold it while trying to put things in trunk. I have had 6 Toyotas in my life and 3 cars with Auto Nation, but have never had the lack of integrity, follow-through and non-solutions that I have experienced with the purchase of this car. Unlike others, I can't afford to sell/replace my car at this time, and can't live with it as is. I truly love my car, but do not feel safe using it and am totally frustrated. All I want is for Toyota and/or its mfr.) to own up to the design flaw and either fix or replace it. Note: I have photos of broken part, failure, and estimates, but couldn't get them to download onto your form. (It just kept deleting the form and having me start over). Please advise if I can send another way.

NHTSA complaint #11620897 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Sunnyvale, CA

STRUCTURE:BODY

1. Component / System Failed: - The primary exterior paint and clear coat layer completely separated from the factory electro-coat (E-coat) primer on the vehicle's body structure (specifically near the rear quarter panel, roof pillar, and doors). The vehicle and affected component are available for inspection upon request. 2. Safety / Risk to Safety: - While driving at highway speeds (65+ mph), large, thick sheets of brittle paint layer detach and fly off the vehicle. This creates an unexpected road debris hazard for trailing motor vehicles, potentially causing driver distraction or windshield impact for vehicles behind me. Furthermore, large paint loss around the roof/windshield pillars creates noticeable glares and glare reflection in direct sunlight, compromising visual clarity. 3. Dealer / Professional Confirmation: - Yes. I brought the vehicle to a local Toyota dealership service center. The service department confirmed the paint detachment, noting it matches the known factory primer adhesion failure pattern addressed under Toyota Customer Support Program ZJB. However, they stated the extended program window had elapsed and refused coverage. 4. Prior Inspections: - The vehicle has been inspected by a Toyota dealership service department. It has not been inspected by police or insurance representatives as no collision has occurred yet. 5. Warning Lamps, Messages, or Prior Symptoms: - No dashboard warning lights or messages appeared prior to the failure, as this is a structural/body paint adhesion defect. The issue first appeared as minor blistering/bubbling along the panel edges without any external impact or stone chip damage, and rapidly progressed into large, multi-inch sections peeling off down to the bare grey primer.

NHTSA complaint #11754611 — an unverified report by a vehicle owner.

Ceres, CA

STEERING

The vehicle touch screen stopped working. It doesn't allow the options to be chosen (radio, audio, and general settings) . The screen remains frozen. The estimated cost for repair is $2,000. The steering wheel vibrate and makes noises when vehicle speed is 40 or above. Diagnostic reports a steering column replacement. Estimated cost $ 800- 2,000

NHTSA complaint #11751122 — an unverified report by a vehicle owner.

Ceres, CA

ELECTRICAL SYSTEM

The vehicle touch screen stopped working. It doesn't allow the options to be chosen (radio, audio, and general settings) . The screen remains frozen. The estimated cost for repair is $2,000. The steering wheel vibrate and makes noises when vehicle speed is 40 or above. Diagnostic reports a steering column replacement. Estimated cost $ 800- 2,000

NHTSA complaint #11751122 — an unverified report by a vehicle owner.

at 257,080 miles Philadelphia, PA

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2016 Toyota Camry. The vehicle was a private sale from Facebook Marketplace. The contact stated that after purchasing the vehicle, the vehicle experienced various mechanic failure. The vehicle was taken to an independent mechanic where it was discovered that there was a mileage discrepancy. At the time of the purchase, the mileage was approximately 117,000; however, it was later discovered that the mileage was 257,080.

NHTSA complaint #11751016 — an unverified report by a vehicle owner.

Houston, TX

STRUCTURE:BODY:TRUNK LID

The METAL trunk torsion bar broke with no warning or symptoms while I was sitting in my vehicle with the trunk closed. While it sounds minimal, it caused such a deafening sound I initially thought there had been an explosion in the rear of my vehicle. This occurred a few minutes after I removed an item from the trunk and closed the trunk. I was sitting in the driver's seat with the car running about to back up when the explosive sound occurred. If the trunk had still been open, the risk of significant injury and death would have been quite high given the explosive sound made when it broke and slammed the interior of the trunk. If it had hit my head, chest or an artery with that level of force, it likely would have caused death in my opinion. There were ZERO warnings. My trunk worked fine, no symptoms of any kind that it was about to fail and that is what makes this so dangerous. This is a part that never should have failed. It should last the lifetime of the car. The largest part of the broken torsion bar IS available for inspection. The smaller piece that broke off and became a potentially lethal projectile must be somewhere behind the paneling, but I have not been able to find it. I can make my car available if an inspector would like to search for the missing piece. I have received a quote from the dealer for replacement, so it has been inspected. Components that failed in the trunk: 64531-06500 Hinge Torsion Bar Right Hand 64127-06110 Torsion Bar Bracket/Hardware Kit. Rear Spoiler/Hardware Kit Note- There is also a 64532-06500 Hinge Torsion Bar Left Hand that could possibly fail in the same way.

NHTSA complaint #11742939 — an unverified report by a vehicle owner.

Fairhope, AL

STRUCTURE:BODY

Paint delamination. It's a known issue. Toyota extended warranty to cover but the local dealership who sold the car is no help. First noticed the paint pealing a few months ago. Started small now increasing significantly.

NHTSA complaint #11741520 — an unverified report by a vehicle owner.

Madison, WI Crash

AIR BAGS

My daughter accidentally rear ended someone in her Toyota Camry. The damage to the front end was severe enough that the car has been totaled but the air bags did not deploy.

NHTSA complaint #11736791 — an unverified report by a vehicle owner.

Decatur, AL Crash 1 injured

AIR BAGS

Airbags did not deploy after an accident that resulted in the hood crumpling. Car was at a complete stop when hit from behind at approximately 45mph, resulting in the car being pushed forward into the back of another vehicle.

NHTSA complaint #11730079 — an unverified report by a vehicle owner.

Northfield, NH Crash

VEHICLE SPEED CONTROL

WAS GLIDING INTO MY GARAGE FOOT WAS ON BRAKE, (SO NO SPEED AT ALL) WHEN I HEARD A SUDDEN ENGINE ROAR AND CAR PICKED UP SPEED AND WAS PROPELLING ME TOWARD THE BACK WALL OF THE GARAGE. I IMMEDIATELY JAMMED ON MY BRAKE BUT WAS NOT ABLE TO STOP BEFORE HITTING RACKS AND WALL AT THE BACK OF MY GARAGE. THIS ACCELERATION OF THE CAR RESULTED IN PROPERTY DAMAGE TO CAR AND AND PROPERTY.

NHTSA complaint #11719007 — an unverified report by a vehicle owner.

Tempe, AZ

UNKNOWN OR OTHER

The driver door began to rattle when the door was closed or when driving down the road. I took it to my Toyota dealer and when they removed the door panel they found the intrusion bar's weld had failed. They confirmed it was a safety issue and referred me to their body shop. The body shop informed they are not allowed to reweld the bar and the only fix is to replace the door. This car has never been in an accident so my only conclusion is that when the car was manufactured the weld was improperly performed. I cannot afford to replace this door and I'm left to drive a car with no intrusion bar to protect me in an accident. I find this very concerning and this should not be something I should have to repair. In conclusion I believe this is Toyota manufacturing issue and they should be responsible for replacing this door which is endangering my safety as an owner and consumer. Thank you.

NHTSA complaint #11701598 — an unverified report by a vehicle owner.

Virginia Beach, VA

ELECTRICAL SYSTEM

The radio touchscreen does not work and the buttons on the steering wheel do not function as well. I am unable to touch the screen and the radio changes stations abruptly without me touching it. I am unable to listen to music or change the radio to Bluetooth to listen to my music on my phone.

NHTSA complaint #11697852 — an unverified report by a vehicle owner.

Cypress, TX

UNKNOWN OR OTHER

Malfunction of connections to radio system. All buttons surrounding radio, including radio control buttons on steering wheel, do not function. The screen still turns on and displays the typical home screen but the screen does not function either leaving the radio system stuck on the home screen. Again , none of the buttons and/or screen functions work connected to the radio. The clock time is still displayed and will change but it is the wrong time but once again, cannot be changed because the functions surrounding the radio do not work.

NHTSA complaint #11689375 — an unverified report by a vehicle owner.

Cypress, TX

ELECTRICAL SYSTEM

Malfunction of connections to radio system. All buttons surrounding radio, including radio control buttons on steering wheel, do not function. The screen still turns on and displays the typical home screen but the screen does not function either leaving the radio system stuck on the home screen. Again , none of the buttons and/or screen functions work connected to the radio. The clock time is still displayed and will change but it is the wrong time but once again, cannot be changed because the functions surrounding the radio do not work.

NHTSA complaint #11689375 — an unverified report by a vehicle owner.

at 132,393 miles Marblehead, MA

SEAT BELTS:REAR/OTHER:RETRACTOR

The contact owns a 2016 Toyota Camry. The contact stated that the seat belts of the driver’s and passenger’s side rear seats failed to retract, causing concerns for the contact. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the seat belt retractors were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 132,393.

NHTSA complaint #11687577 — an unverified report by a vehicle owner.

Sacramento, CA Crash

AIR BAGS

Car accident, got hit from the front and back. Car is totaled from the accident, airbags failed to deploy

NHTSA complaint #11685815 — an unverified report by a vehicle owner.

Alexandria, MN

EXTERIOR LIGHTING

The engine quit running whenever the headlights, turn signals, or wipers were turned on. This was obviously a serious safety problem when driving! It began intermittently on 6/30/25, but it became a consistent problem by 7/7/25, so I took the car to the closest Toyota Dealership for evaluation. I can provide their service report to you if requested. It took them 6 hours and $1000 to diagnose the problem as bad electrical grounding points (high resistance), which were only revealed after they removed the front bumper. In my opinion, it is an unsafe design to have poor grounding for headlights cause the engine to die.

NHTSA complaint #11672467 — an unverified report by a vehicle owner.

Alexandria, MN

ENGINE

The engine quit running whenever the headlights, turn signals, or wipers were turned on. This was obviously a serious safety problem when driving! It began intermittently on 6/30/25, but it became a consistent problem by 7/7/25, so I took the car to the closest Toyota Dealership for evaluation. I can provide their service report to you if requested. It took them 6 hours and $1000 to diagnose the problem as bad electrical grounding points (high resistance), which were only revealed after they removed the front bumper. In my opinion, it is an unsafe design to have poor grounding for headlights cause the engine to die.

NHTSA complaint #11672467 — an unverified report by a vehicle owner.

Alexandria, MN

VISIBILITY/WIPER

The engine quit running whenever the headlights, turn signals, or wipers were turned on. This was obviously a serious safety problem when driving! It began intermittently on 6/30/25, but it became a consistent problem by 7/7/25, so I took the car to the closest Toyota Dealership for evaluation. I can provide their service report to you if requested. It took them 6 hours and $1000 to diagnose the problem as bad electrical grounding points (high resistance), which were only revealed after they removed the front bumper. In my opinion, it is an unsafe design to have poor grounding for headlights cause the engine to die.

NHTSA complaint #11672467 — an unverified report by a vehicle owner.

Greensboro, NC

UNKNOWN OR OTHER

the engine pull broke. the mechanics told me it’s a common issue with toyota so why is there not a recall. it causes the car to stall and today it would not go forward. this is safety issue if it happens while i’m driving

NHTSA complaint #11663277 — an unverified report by a vehicle owner.

York, AL

POWER TRAIN

I have a 2016 Toyota Camry LE and I'm having problems with the shaft and that is dangerous. I see that other Camry's are having the same problem as my car is. I think this problem need to be reported as a recall.

NHTSA complaint #11661231 — an unverified report by a vehicle owner.

Oakley, CA

ELECTRICAL SYSTEM

Radio stopped working

NHTSA complaint #11642759 — an unverified report by a vehicle owner.

Plantersville, MS

POWER TRAIN

Subject: Investigation Request: Excessive Oil Consumption in 2012-2017 Toyota 2.5L Engines To Whom It May Concern, I am writing to request an investigation into a critical defect with Toyota’s 2.5L 4-cylinder engines in 2012-2017 vehicles, including my 2016 Toyota Camry SE. Despite regular maintenance and timely oil changes, my vehicle began consuming oil excessively around 120,000 miles, leading to significant safety risks. The problem began with sluggish acceleration and grinding noises, both hazardous in city traffic. After hearing grinding noises, I checked the oil level, and the dipstick was completely dry, despite still having 3,000 miles until my next scheduled oil change. The engine was consuming one quart of oil per week under normal driving conditions. Despite multiple visits to Toyota-certified dealerships, the issue was overlooked or minimized. Eventually, a dealership diagnosed worn piston rings, but by 130,000 miles, my engine had completely failed. I’m thankful [XXX] that my engine never quit while I was driving at highway speeds or in city traffic, as it could have been a serious accident. This issue is well-documented among owners of 2015-2017 Toyota Camrys and other models equipped with the same engine, even when vehicles are properly maintained. This defect not only threatens engine reliability but also endangers drivers by causing performance failures, such as grinding noises, sluggish acceleration, and unexpected power loss. Toyota has issued recalls for similar engine defects in other vehicles but has failed to address this issue for the 2.5L 4-cylinder engines in the 2012-2017 models. I urge the NHTSA to investigate this widespread issue and hold Toyota accountable for ensuring the safety and reliability of these vehicles. Many drivers, including myself, are at risk without proper action. Thank you for addressing this pressing matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11625944 — an unverified report by a vehicle owner.

Plantersville, MS

ENGINE

Subject: Investigation Request: Excessive Oil Consumption in 2012-2017 Toyota 2.5L Engines To Whom It May Concern, I am writing to request an investigation into a critical defect with Toyota’s 2.5L 4-cylinder engines in 2012-2017 vehicles, including my 2016 Toyota Camry SE. Despite regular maintenance and timely oil changes, my vehicle began consuming oil excessively around 120,000 miles, leading to significant safety risks. The problem began with sluggish acceleration and grinding noises, both hazardous in city traffic. After hearing grinding noises, I checked the oil level, and the dipstick was completely dry, despite still having 3,000 miles until my next scheduled oil change. The engine was consuming one quart of oil per week under normal driving conditions. Despite multiple visits to Toyota-certified dealerships, the issue was overlooked or minimized. Eventually, a dealership diagnosed worn piston rings, but by 130,000 miles, my engine had completely failed. I’m thankful [XXX] that my engine never quit while I was driving at highway speeds or in city traffic, as it could have been a serious accident. This issue is well-documented among owners of 2015-2017 Toyota Camrys and other models equipped with the same engine, even when vehicles are properly maintained. This defect not only threatens engine reliability but also endangers drivers by causing performance failures, such as grinding noises, sluggish acceleration, and unexpected power loss. Toyota has issued recalls for similar engine defects in other vehicles but has failed to address this issue for the 2.5L 4-cylinder engines in the 2012-2017 models. I urge the NHTSA to investigate this widespread issue and hold Toyota accountable for ensuring the safety and reliability of these vehicles. Many drivers, including myself, are at risk without proper action. Thank you for addressing this pressing matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11625944 — an unverified report by a vehicle owner.

Laguna Beach, CA 1 injured

STRUCTURE:BODY:TRUNK LID

While loading groceries in my trunk, the torsion bar sheared off and broke (the hook part). It fell hard on my shoulder (fortunately not my neck or head). I have never seen steel actually break rather than bend. I tried to fix it but could not. Trunk is heavy and unstable (falls easily), as is part of car in back. Went to Toyota dealer and found out no recall, and "iffy" fix. They wanted $488.50 to try and fix. My body shop estimated $164. and purchased correct Toyota parts, followed their instructions. The bars only held for a few minutes, then they failed to hold up the trunk again. I was almost injured again with this failure, but managed to catch it in time. They refunded me $100. since they said there was no more "play" to work with. Went on social media only to find that many Toyota Camry 2016 and 2015s had torsion bar failures, with no recall. Some said that they spent over $1000. trying to fix it, but never could, no matter what dealership or body shop repaired it. Others gave up and sold it. It is not something that I can "live with". the trunk is heavy to life and unstable. Have to hold it while trying to put things in trunk. I have had 6 Toyotas in my life and 3 cars with Auto Nation, but have never had the lack of integrity, follow-through and non-solutions that I have experienced with the purchase of this car. Unlike others, I can't afford to sell/replace my car at this time, and can't live with it as is. I truly love my car, but do not feel safe using it and am totally frustrated. All I want is for Toyota and/or its mfr.) to own up to the design flaw and either fix or replace it. Note: I have photos of broken part, failure, and estimates, but couldn't get them to download onto your form. (It just kept deleting the form and having me start over). Please advise if I can send another way.

NHTSA complaint #11620897 — an unverified report by a vehicle owner.

Laguna Beach, CA 1 injured

LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH

While loading groceries in my trunk, the torsion bar sheared off and broke (the hook part). It fell hard on my shoulder (fortunately not my neck or head). I have never seen steel actually break rather than bend. I tried to fix it but could not. Trunk is heavy and unstable (falls easily), as is part of car in back. Went to Toyota dealer and found out no recall, and "iffy" fix. They wanted $488.50 to try and fix. My body shop estimated $164. and purchased correct Toyota parts, followed their instructions. The bars only held for a few minutes, then they failed to hold up the trunk again. I was almost injured again with this failure, but managed to catch it in time. They refunded me $100. since they said there was no more "play" to work with. Went on social media only to find that many Toyota Camry 2016 and 2015s had torsion bar failures, with no recall. Some said that they spent over $1000. trying to fix it, but never could, no matter what dealership or body shop repaired it. Others gave up and sold it. It is not something that I can "live with". the trunk is heavy to life and unstable. Have to hold it while trying to put things in trunk. I have had 6 Toyotas in my life and 3 cars with Auto Nation, but have never had the lack of integrity, follow-through and non-solutions that I have experienced with the purchase of this car. Unlike others, I can't afford to sell/replace my car at this time, and can't live with it as is. I truly love my car, but do not feel safe using it and am totally frustrated. All I want is for Toyota and/or its mfr.) to own up to the design flaw and either fix or replace it. Note: I have photos of broken part, failure, and estimates, but couldn't get them to download onto your form. (It just kept deleting the form and having me start over). Please advise if I can send another way.

NHTSA complaint #11620897 — an unverified report by a vehicle owner.