1,801 of the 23,365 complaints filed about the Toyota Camry are about the body and structure — 8% of everything owners reported. The worst model year for it is 2007.
1,801
Complaints
8%
Share of all complaints
138
Crashes
29
Fires
STRUCTURE:BODY
paint has peeled in 2 sections on my driver's side door. Toyota states it is not under warranty and cannot assist.
NHTSA complaint #11756975 — an unverified report by a vehicle owner.
STRUCTURE:BODY
paint has peeled in 2 sections on my driver's side door. Toyota states it is not under warranty and cannot assist.
NHTSA complaint #11756977 — an unverified report by a vehicle owner.
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2009 Toyota Camry. The contact stated that on several occasions while driving at various speeds, there was a glare coming from the dashboard, making it difficult to see out the windshield while driving. The contact stated that the dashboard was sticky to the touch and sunglasses were needed while driving the vehicle. The vehicle was taken to a dealer where it was determined that the dashboard needed to be replaced. The vehicle was not repaired. The vehicle was taken to the same dealer for maintenance, and the contact inquired if there was a recall associated with the failure. The manufacturer was notified of the failure. The failure mileage was approximately 116,995.
NHTSA complaint #11755951 — an unverified report by a vehicle owner.
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact's wife owns a 2011 Toyota Camry. The contact stated that while driving at various speeds, the sun was reflecting off the dashboard, which caused a glare onto the windshield. The glare obstructed the driver's vision and caused a dangerous driving condition. The dashboard became sticky, and there were bubbles on the dashboard from the damage caused by the sun. The manufacturer was notified of the failure and informed the contact that a TSB associated with the failure had expired. The contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 37,000.
NHTSA complaint #11755875 — an unverified report by a vehicle owner.
STRUCTURE:BODY
1. Component / System Failed: - The primary exterior paint and clear coat layer completely separated from the factory electro-coat (E-coat) primer on the vehicle's body structure (specifically near the rear quarter panel, roof pillar, and doors). The vehicle and affected component are available for inspection upon request. 2. Safety / Risk to Safety: - While driving at highway speeds (65+ mph), large, thick sheets of brittle paint layer detach and fly off the vehicle. This creates an unexpected road debris hazard for trailing motor vehicles, potentially causing driver distraction or windshield impact for vehicles behind me. Furthermore, large paint loss around the roof/windshield pillars creates noticeable glares and glare reflection in direct sunlight, compromising visual clarity. 3. Dealer / Professional Confirmation: - Yes. I brought the vehicle to a local Toyota dealership service center. The service department confirmed the paint detachment, noting it matches the known factory primer adhesion failure pattern addressed under Toyota Customer Support Program ZJB. However, they stated the extended program window had elapsed and refused coverage. 4. Prior Inspections: - The vehicle has been inspected by a Toyota dealership service department. It has not been inspected by police or insurance representatives as no collision has occurred yet. 5. Warning Lamps, Messages, or Prior Symptoms: - No dashboard warning lights or messages appeared prior to the failure, as this is a structural/body paint adhesion defect. The issue first appeared as minor blistering/bubbling along the panel edges without any external impact or stone chip damage, and rapidly progressed into large, multi-inch sections peeling off down to the bare grey primer.
NHTSA complaint #11754611 — an unverified report by a vehicle owner.
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2009 Toyota Camry. The contact stated that while driving at an undisclosed speed, the glare from the melted dashboard impaired visibility while driving. The contact stated that the glare from the melted dashboard was reflecting onto the front windshield. The vehicle was taken to the dealer; however, the vehicle was not inspected. The contact was informed that the repair was not covered under the recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was a known failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 79,000.
NHTSA complaint #11750635 — an unverified report by a vehicle owner.
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2010 Toyota Camry. The contact stated that the dashboard was shiny. The contact was unable to drive due to the reflection from the sun. While driving at night, the headlights from other vehicles caused a glare, making it difficult to drive the vehicle. There were no warning lights illuminated. The local dealer was contacted and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the Warranty Enhancement Program (ZE6) had expired. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 108,000.
NHTSA complaint #11750616 — an unverified report by a vehicle owner.
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2008 Toyota Camry. The contact received a warranty-enhanced program related to the dashboard. The vehicle was taken to a dealer where the repair was performed, but the vehicle experienced the failure approximately two years later. The contact stated that while driving on several occasions, a sticky film on the dashboard created a glare, obstructing the driver's vision of the driver. On one occasion, while attempting to lower the sun visor, the contact’s left arm got stuck on the dashboard, and force was needed to remove the arm from the dashboard. The contact’s arm was burning after being removed from the dashboard, and there were marks on the left arm. The contact used burn ointment on the arm, but no medical attention was needed. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
NHTSA complaint #11749929 — an unverified report by a vehicle owner.
STRUCTURE:BODY
Component/System: Smart Key System / Automatic Door Locking System I own a 2023 Toyota Camry LE equipped with a Smart Key System. I parked the vehicle, turned off the engine, and left the smart key inside the vehicle. My [XXX] child remained securely strapped into a rear child safety seat and was sleeping inside. I briefly stepped outside to wipe dust from the windshield while standing next to the vehicle. After the driver’s door closed, the vehicle automatically locked itself with the smart key still inside. I did not intentionally lock the vehicle. I was unable to unlock the doors because the smart key was locked inside the vehicle. My [XXX] child was trapped inside the locked vehicle, creating an emergency situation. To rescue my child, I had no choice but to break the driver’s side window. There were no warning lights or warning messages before the incident. The cause is unknown. The vehicle has not yet been inspected to determine why it automatically locked with the smart key inside. Based on the circumstances, the Smart Key System either failed to detect the smart key or the vehicle improperly allowed the doors to lock despite the key remaining inside. I believe this presents a serious safety risk because it can trap children inside the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11748569 — an unverified report by a vehicle owner.
STRUCTURE:BODY
2021 Camry with 29,000 miles panoramic roof is stuck in the vent position. Took it to two different automotive shops and was told they could not close the vent. The concern was too much pressure on the glass could cause it to shatter if they forced it to close. The recommended repair was to replace the entire sunroof assembly. A private auto garage quoted almost $15,000 to repair. Toyota confirmed the original diagnosis and quoted $10,600 plus tax. If the glass shatters, it obviously is a safety risk. Currently, the car is unusable as is. Two automotive centers confirmed the diagnosis. No warnings, the sunroof stopped responding. When googling, it appears many Camry owners have had the same issue. Contacted Toyota and was denied any assistance. The car has never been in an accident so it is hard to understand why there would be a bent mechanism other than a quality issue. Both diagnosis invoices are available upon request.
NHTSA complaint #11747464 — an unverified report by a vehicle owner.
STRUCTURE:BODY:TRUNK LID
The METAL trunk torsion bar broke with no warning or symptoms while I was sitting in my vehicle with the trunk closed. While it sounds minimal, it caused such a deafening sound I initially thought there had been an explosion in the rear of my vehicle. This occurred a few minutes after I removed an item from the trunk and closed the trunk. I was sitting in the driver's seat with the car running about to back up when the explosive sound occurred. If the trunk had still been open, the risk of significant injury and death would have been quite high given the explosive sound made when it broke and slammed the interior of the trunk. If it had hit my head, chest or an artery with that level of force, it likely would have caused death in my opinion. There were ZERO warnings. My trunk worked fine, no symptoms of any kind that it was about to fail and that is what makes this so dangerous. This is a part that never should have failed. It should last the lifetime of the car. The largest part of the broken torsion bar IS available for inspection. The smaller piece that broke off and became a potentially lethal projectile must be somewhere behind the paneling, but I have not been able to find it. I can make my car available if an inspector would like to search for the missing piece. I have received a quote from the dealer for replacement, so it has been inspected. Components that failed in the trunk: 64531-06500 Hinge Torsion Bar Right Hand 64127-06110 Torsion Bar Bracket/Hardware Kit. Rear Spoiler/Hardware Kit Note- There is also a 64532-06500 Hinge Torsion Bar Left Hand that could possibly fail in the same way.
NHTSA complaint #11742939 — an unverified report by a vehicle owner.
STRUCTURE:BODY
Paint delamination. It's a known issue. Toyota extended warranty to cover but the local dealership who sold the car is no help. First noticed the paint pealing a few months ago. Started small now increasing significantly.
NHTSA complaint #11741520 — an unverified report by a vehicle owner.
STRUCTURE:BODY
My white paint has started chipping in big chucks all over the car on every panel
NHTSA complaint #11739026 — an unverified report by a vehicle owner.
STRUCTURE
The contact owns a 2010 Toyota Camry. The contact stated that upon taking the vehicle out of the garage and driving the vehicle, the contact later noticed that the dashboard was melting and was sticky, causing a reflection on the windshield and a glare. The vehicle was taken to an independent mechanic, where the contact was informed that the dashboard needed to be replaced. The mechanic related the failure to Toyota Campaign Number: ZE6. The vehicle was taken to the dealer, where the same assessment was made. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the campaign had expired, the contact was then given a case number. The failure mileage was approximately 80,000.
NHTSA complaint #11737839 — an unverified report by a vehicle owner.
STRUCTURE:BODY
Driving on all American highway on my way to work there were 2 tote black boxes on the left lane causing me to hit them with no alternative. My front part of vehicle is damaged
NHTSA complaint #11735159 — an unverified report by a vehicle owner.
STRUCTURE:BODY
The dashboard in my 2008 Toyota Camry LE has deteriorated over time and has melted, becoming sticky and glossy. This condition causes sunlight to reflect off the dashboard onto the windshield, creating a strong glare. This glare significantly impairs my visibility while driving, especially in bright daylight conditions. At times, I am unable to clearly see traffic, road conditions, or other vehicles. This creates a dangerous situation and increases the risk of a crash. The issue has progressively worsened over time. There were no warning messages or indicators prior to this condition developing. The problem appears to be caused by the dashboard material degrading under normal use and heat exposure. I reported this issue to Toyota dealers, including Fremont Toyota and Milpitas Toyota, but no corrective action was taken. The condition remains unresolved. The defective dashboard is available for inspection upon request. This issue represents a safety hazard due to reduced driver visibility.
NHTSA complaint #11731209 — an unverified report by a vehicle owner.
STRUCTURE:BODY
car caught on fire in apartment complex over night. whole car was destroyed
NHTSA complaint #11730154 — an unverified report by a vehicle owner.
STRUCTURE
The contact owns a 2024 Toyota Camry. The contact stated that the carpeting on the driver's side foot well was coming unglued on the left side, close to the brake pedal. The vehicle was taken to a local dealer to have the carpet reglued. The vehicle was repaired; however, the carpet started to detach again from the vehicle's foot well, and the contact took the vehicle back to the same dealer and was advised that it was a known issue, and there was a Technical Service Bulletin: SB-0101-24 for the repair. The vehicle was repaired but the failure reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 20,000.
NHTSA complaint #11728223 — an unverified report by a vehicle owner.
STRUCTURE:BODY
I purchased a certified preowned vehicle from Fowler Toyota in [XXX] , and after complaining multiple times about my engine being too loud, a musty smell in my trunk, the attempting to clean my trunk and me pointing out rust spots in the trunk and the smell returning multiple times, and a sulfur smell that continued to get worse month after month, they finally listened to me the 3rd week of November and discovered that this car that had a previous cosmetic accident to the rear of the car before being certified, indeed had a failing catalytic converter, a misaligned trunk as well as a busted strut among other issues. There was exhaust getting into my car, causing myself, headaches, my [XXX] and [XXX] to take a nap as soon as I would pick them up from school every day for the last month that I had it before they took it in November that all of this resolved after I was given a rental. I also periodically on a weekly basis, took my pregnant daughter to her doctors appointment so she was exposed as well. My husband occasionally rode with me also among other people. After 3 1/2 months of my car being “fixed”, it was returned to me and I was told it was in perfect condition and Toyota corporate had inspected it. Approximately 10 days after picking it up, I took a long drive out on a highway with traffic lights on my way back. I started to fall asleep. I feel like I had bricks on my eyelids and it was only 3:30 in the afternoon. I almost crashed into a wall on the side. I rolled my window down and instantly felt better. I purchased a carbon monoxide monitor and after three days it registered and went off at a level of 49. I tried to take it in after calling the dealer that day, but they did not have a car for me. They only had a 4Runner that I’m not comfortable driving so I had to wait another 36 hours on a car. The next day, the carbon monoxide detector went off and registered at 315 only in a parking lot. No lights on my car are showing anything is wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
NHTSA complaint #11728382 — an unverified report by a vehicle owner.
STRUCTURE:INTERIOR PANELS:DASHBOARD
My 2007 Toyota Camry has a severely melted and sticky dashboard, a known manufacturing defect (Program ZE6). The surface has become highly reflective, creating a blinding sun glare on the windshield that significantly obstructs my visibility while driving, posing an immediate safety hazard. Additionally, the melting material releases pungent chemical fumes (VOCs) in the cabin, causing respiratory discomfort and health concerns. Despite being a documented safety defect, Toyota refused a goodwill repair because the initial warranty program has expired. A safety defect that impairs driver vision should not have an expiration date.
NHTSA complaint #11725828 — an unverified report by a vehicle owner.