Owners have filed 72 complaints
about the 2024 Toyota Camry with NHTSA between 2024 and 2026.
The largest single group is the body & structure.
Across this model's run it ranks 31 of 32 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 5
Against the median year of the Toyota Camry. 50 means typical for this
model; 100 means roughly double.
Severity — 79
15.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
100% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
333.3%
1,000 – 9,999 miles
333.3%
10,000 – 24,999 miles
333.3%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2024 Toyota CAMRY 4 DR AWD
9.9% risk
2024 Toyota CAMRY 4 DR FWD
9.9% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2024peak 16Aug 2026
Recalls on the 2024 Toyota Camry
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
24V128000
SEATS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202411068 units in Canada
Seats And Restraints
Issue: On certain vehicles, the head restraints on the second-row center and/or right seat(s) may not have been properly welded. As a result, the head restraint(s) could move or detach from a seat in a crash. Safety Risk: Head restraints that move or detach in a crash could increase the risk of an injury. Corrective Actions: Toyota will notify owners by mail and advise you to take your vehicle to a dealership to replace the second-row right seatback frame.
Reports where the owner recorded a crash, a fire, an injury or a death.
Iselin, NJCrash1 injured
AIR BAGS
The car steered on its own without warning of Lane Departure
NHTSA complaint #11715530 — an unverified report by a vehicle owner.
Iselin, NJCrash1 injured
STEERING
The car steered on its own without warning of Lane Departure
NHTSA complaint #11715530 — an unverified report by a vehicle owner.
Iselin, NJCrash1 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
The car steered on its own without warning of Lane Departure
NHTSA complaint #11715530 — an unverified report by a vehicle owner.
Clovis, CACrash
AIR BAGS
The entirety of the front of my car was destroyed and was deemed a total loss by insurance and repair shop. Yet, the air bags never went off. Everyone, including the police officers at the scene were surprised that it did not go off. The other vehicle in the incident had their airbags deployed. Due to my airbags not deploying, my head was shot forward and backwards. I went to the ER that night because my head had been in serious discomfort and pain. Additionally, to this day (1/8/26), my upper back and neck has been in pain and sore. There were no warnings and problems prior to the failure of the airbags being deployed.
NHTSA complaint #11709742 — an unverified report by a vehicle owner.
Deerfield Beach, FLCrash
UNKNOWN OR OTHER
I'm writing this for my father because he might not have the technical capacity to do this. He is [XXX] old. He bought a car last year brand new from Toyota. It is a Hybrid Camry that has some options that allow the car to follow traffic, lane keep etc. On [XXX] he had a Hybrid System Malfunction that caused the car to accelerate while at a traffic light ready to turn left. The acceleration caused his car to collide with the car in front of him. He tried to press the brakes but was not able to do it fast enough. The car in front had no damage. His car has a lot of damage. The other driver drove off. His car was damaged so much that it was not drivable. There was radiator fluid on the road. This was on [XXX]. He took the car in immediately after back to the Toyota dealership. The car is still there. It has been almost 40 days now with no resolution. No car, no rental. The dealership is saying Toyota (the headquarters has to deal with it), and Toyota did a 3rd party inspection on Nov 11, 2025. And now they are saying they will do another Toyota inspection between 30 and 45 business days from the initial inspection. So that takes us into mid January 2026 with my dad stranded with no car or having to uber or pay out of pocket to rent a car. On top of that, the dealership now has told my dad he has to get the car off their lot or start accumulating fees. They performed an EDR report. Attachin below. I am also attaching several pictures of the error messages I got including proximity notification system malfunction. And other documents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11704882 — an unverified report by a vehicle owner.
Deerfield Beach, FLCrash
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I'm writing this for my father because he might not have the technical capacity to do this. He is [XXX] old. He bought a car last year brand new from Toyota. It is a Hybrid Camry that has some options that allow the car to follow traffic, lane keep etc. On [XXX] he had a Hybrid System Malfunction that caused the car to accelerate while at a traffic light ready to turn left. The acceleration caused his car to collide with the car in front of him. He tried to press the brakes but was not able to do it fast enough. The car in front had no damage. His car has a lot of damage. The other driver drove off. His car was damaged so much that it was not drivable. There was radiator fluid on the road. This was on [XXX]. He took the car in immediately after back to the Toyota dealership. The car is still there. It has been almost 40 days now with no resolution. No car, no rental. The dealership is saying Toyota (the headquarters has to deal with it), and Toyota did a 3rd party inspection on Nov 11, 2025. And now they are saying they will do another Toyota inspection between 30 and 45 business days from the initial inspection. So that takes us into mid January 2026 with my dad stranded with no car or having to uber or pay out of pocket to rent a car. On top of that, the dealership now has told my dad he has to get the car off their lot or start accumulating fees. They performed an EDR report. Attachin below. I am also attaching several pictures of the error messages I got including proximity notification system malfunction. And other documents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11704882 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Costa Mesa, CA
UNKNOWN OR OTHER
When I tried to lock or unluck my car's driver's door, it wouldn't lock or unlock. I tried using the key instead of the "remote" opening but still took some efford. A closer inspection reveal that the little "hook" thing locking the door wasn't working properly. However, it had happened before that the door could only be unlock through physically using the key, and it has developed into a struggle to open it even with physical key.
NHTSA complaint #11756583 — an unverified report by a vehicle owner.
Nettleton, MS
AIR BAGS
Hit front passenger side at approximately 70mph. Did nearly $15000 damage. No air bags deployed.
NHTSA complaint #11751051 — an unverified report by a vehicle owner.
Erwin, NC
SERVICE BRAKES
A thumping noise on the driver's side can be heard at times when I encountered low spots. In addition, the rear brakes has grinding noise. Hendricks Toyota of [XXX] were made of the issues there times. On XXX during the schedule maintenance I asked that the hubs be removed again to check the noise. A ride along test drive was conducted by a technician. Due to rainy conditions it was noted that I would have to reschedule the test. The offical service records indicate the exact facts. I received a later email from the dealership stating they would not honor the return trip. A complaint was filed with the NC Attorney's General Office Consumer Protection. The dealership used deceptive practice and stated they had service the vehicle and never mentioned about the denied return for the inspection. They have been asked several times to remove the hubs but refused. As a 100% disabled veteran I relie on the vehicle for medical transportation and daily necessities to and from places. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11746841 — an unverified report by a vehicle owner.
Manteca, CA
FUEL/PROPULSION SYSTEM
The vehicle has an intermittent loss of power/hesitation during acceleration. The issue has occurred multiple times since the vehicle was purchased new and is still occurring at approximately 42,000 miles while under warranty. When accelerating from a stop or low speed, the vehicle sometimes has little to no power, feels like it stalls or fails to respond, and then suddenly kicks in and takes off. This creates a safety concern because the vehicle may not accelerate when entering traffic, crossing an intersection, turning, or merging, and then may surge unexpectedly. The issue occurred again on May 22, 2026, at approximately 3:00 PM while leaving a grocery store parking lot. The dash camera footage exists, but the hesitation is difficult to see clearly on video. There were no known warning lights or messages displayed at the time. The vehicle is available for inspection upon request. The issue has been reported to the dealership multiple times during service visits. The dealership has stated that the condition is part of the hybrid system/normal operation, but the concern has not been repaired or resolved. I believe this may involve the hybrid propulsion system, powertrain, throttle response, transmission/eCVT, inverter, or related software control system. The cause is currently unknown.
NHTSA complaint #11739599 — an unverified report by a vehicle owner.
Las Vegas, NV
STEERING
2024 Toyota Camry in 50000+ miles. While driving, a warning sign on dash stating Steering Power Low. Steering was loosing power became hard to turn. After few seconds, warning sign disappeared car went back normal. It happened times in last few days.
NHTSA complaint #11737695 — an unverified report by a vehicle owner.
Fresno, CA
SEATS
The driver seat cushion shield failed, the internal plastic brackets and clips broke from normal everyday use. The power seat switches are mounted to the driver seat cushion shield. Since there was no support for the cushion shield, the knobs on the switches that control the power seat would "pop off" and fall under the seat making it impossible for some drivers (especially older and/or overweight drivers) to be able to move the seat back in order to escape the vehicle in an emergency thus trapping the driver. This actually happened to me although it didn't happen during an emergency. The power seat knobs had "popped off" while I was driving and when I stopped and tried to get out, I couldn't move the seat back because there were no knobs and I was trapped for a while. I eventually wiggled myself free but if it was an emergency situation like a collision, I would have been trapped. The knobs popped off several times and I would just snap them back on but it was the flexing of the broken seat cushion shield that would push on the knobs from the inside and make them "pop off". I took my car to the dealer for warranty repair, they refused to warranty the repair because "EXTERNAL FORCE" caused the failure. When I asked what "EXTERNAL FORCE" causes the failure, the service advisor stated that JUST BY SITTING IN THE DRIVER'S SEAT CAUSES THE DRIVER SEAT CUSHION FAILURE. There is definitely a structural deficiency in their design if the failure is due to everyday normal use. Toyota has had TSB's on Tacoma and Tundra vehicles for their driver seat cushion shields cracking and they've upgraded parts to handle this problem. The problem on the Camry is potentially much more dangerous because the driver can become trapped because the power seat control knobs can pop off while driving.
NHTSA complaint #11735184 — an unverified report by a vehicle owner.
Norman, OK
STRUCTURE:BODY
I purchased a certified preowned vehicle from Fowler Toyota in [XXX] , and after complaining multiple times about my engine being too loud, a musty smell in my trunk, the attempting to clean my trunk and me pointing out rust spots in the trunk and the smell returning multiple times, and a sulfur smell that continued to get worse month after month, they finally listened to me the 3rd week of November and discovered that this car that had a previous cosmetic accident to the rear of the car before being certified, indeed had a failing catalytic converter, a misaligned trunk as well as a busted strut among other issues. There was exhaust getting into my car, causing myself, headaches, my [XXX] and [XXX] to take a nap as soon as I would pick them up from school every day for the last month that I had it before they took it in November that all of this resolved after I was given a rental. I also periodically on a weekly basis, took my pregnant daughter to her doctors appointment so she was exposed as well. My husband occasionally rode with me also among other people. After 3 1/2 months of my car being “fixed”, it was returned to me and I was told it was in perfect condition and Toyota corporate had inspected it. Approximately 10 days after picking it up, I took a long drive out on a highway with traffic lights on my way back. I started to fall asleep. I feel like I had bricks on my eyelids and it was only 3:30 in the afternoon. I almost crashed into a wall on the side. I rolled my window down and instantly felt better. I purchased a carbon monoxide monitor and after three days it registered and went off at a level of 49. I tried to take it in after calling the dealer that day, but they did not have a car for me. They only had a 4Runner that I’m not comfortable driving so I had to wait another 36 hours on a car. The next day, the carbon monoxide detector went off and registered at 315 only in a parking lot. No lights on my car are showing anything is wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
NHTSA complaint #11728382 — an unverified report by a vehicle owner.
at 20,000 milesGoose Creek, SC
STRUCTURE
The contact owns a 2024 Toyota Camry. The contact stated that the carpeting on the driver's side foot well was coming unglued on the left side, close to the brake pedal. The vehicle was taken to a local dealer to have the carpet reglued. The vehicle was repaired; however, the carpet started to detach again from the vehicle's foot well, and the contact took the vehicle back to the same dealer and was advised that it was a known issue, and there was a Technical Service Bulletin: SB-0101-24 for the repair. The vehicle was repaired but the failure reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 20,000.
NHTSA complaint #11728223 — an unverified report by a vehicle owner.
Norman, OK
ENGINE
I purchased a certified preowned vehicle from Fowler Toyota in [XXX] , and after complaining multiple times about my engine being too loud, a musty smell in my trunk, the attempting to clean my trunk and me pointing out rust spots in the trunk and the smell returning multiple times, and a sulfur smell that continued to get worse month after month, they finally listened to me the 3rd week of November and discovered that this car that had a previous cosmetic accident to the rear of the car before being certified, indeed had a failing catalytic converter, a misaligned trunk as well as a busted strut among other issues. There was exhaust getting into my car, causing myself, headaches, my [XXX] and [XXX] to take a nap as soon as I would pick them up from school every day for the last month that I had it before they took it in November that all of this resolved after I was given a rental. I also periodically on a weekly basis, took my pregnant daughter to her doctors appointment so she was exposed as well. My husband occasionally rode with me also among other people. After 3 1/2 months of my car being “fixed”, it was returned to me and I was told it was in perfect condition and Toyota corporate had inspected it. Approximately 10 days after picking it up, I took a long drive out on a highway with traffic lights on my way back. I started to fall asleep. I feel like I had bricks on my eyelids and it was only 3:30 in the afternoon. I almost crashed into a wall on the side. I rolled my window down and instantly felt better. I purchased a carbon monoxide monitor and after three days it registered and went off at a level of 49. I tried to take it in after calling the dealer that day, but they did not have a car for me. They only had a 4Runner that I’m not comfortable driving so I had to wait another 36 hours on a car. The next day, the carbon monoxide detector went off and registered at 315 only in a parking lot. No lights on my car are showing anything is wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
NHTSA complaint #11728382 — an unverified report by a vehicle owner.
Norman, OK
FUEL/PROPULSION SYSTEM
I purchased a certified preowned vehicle from Fowler Toyota in [XXX] , and after complaining multiple times about my engine being too loud, a musty smell in my trunk, the attempting to clean my trunk and me pointing out rust spots in the trunk and the smell returning multiple times, and a sulfur smell that continued to get worse month after month, they finally listened to me the 3rd week of November and discovered that this car that had a previous cosmetic accident to the rear of the car before being certified, indeed had a failing catalytic converter, a misaligned trunk as well as a busted strut among other issues. There was exhaust getting into my car, causing myself, headaches, my [XXX] and [XXX] to take a nap as soon as I would pick them up from school every day for the last month that I had it before they took it in November that all of this resolved after I was given a rental. I also periodically on a weekly basis, took my pregnant daughter to her doctors appointment so she was exposed as well. My husband occasionally rode with me also among other people. After 3 1/2 months of my car being “fixed”, it was returned to me and I was told it was in perfect condition and Toyota corporate had inspected it. Approximately 10 days after picking it up, I took a long drive out on a highway with traffic lights on my way back. I started to fall asleep. I feel like I had bricks on my eyelids and it was only 3:30 in the afternoon. I almost crashed into a wall on the side. I rolled my window down and instantly felt better. I purchased a carbon monoxide monitor and after three days it registered and went off at a level of 49. I tried to take it in after calling the dealer that day, but they did not have a car for me. They only had a 4Runner that I’m not comfortable driving so I had to wait another 36 hours on a car. The next day, the carbon monoxide detector went off and registered at 315 only in a parking lot. No lights on my car are showing anything is wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
NHTSA complaint #11728382 — an unverified report by a vehicle owner.
Salem, WI
STRUCTURE:BODY:BUMPERS
We have purchased a used 2025 Toyota Camry from Elgin Toyota in Illinois on 2/28/2026. On Friday, March 6, 2026, at approximately 11:50 AM, my husband, [XXX] , left his place of employment (Amazon in [XXX] ). While traveling southbound on the interstate at highway speed, the rear bumper cover suddenly detached from the vehicle and flew off. He safely pulled off the interstate at approximately 12:26 PM and called me in a panic to explain what had happened. I immediately asked if he had struck any road debris or run over anything while driving. He confirmed that he had not. This occurred after the Highway XX exit in [XXX] and before any [XXX] exits on the interstate. When [XXX] was still driving, he saw in his rear view mirror a semi-truck had run over the bumper cover, making it unsafe for him to retrieve any remaining pieces from the roadway. I instructed him to return home immediately and park the vehicle safely under our carport. Following this incident, I contacted two separate body shops to obtain repair estimates. Both shops expressed significant concern and stated they had never seen a bumper cover simply detach from a vehicle under normal driving conditions—especially on a recently purchased vehicle that should have been inspected prior to sale. One body shop owner specifically advised that we contact the dealership immediately, as this type of issue should not occur if the vehicle had been properly inspected. Frankly, I am extremely concerned and alarmed by this situation. We had been in possession of the vehicle for less than one week. If this had occurred during heavy traffic or rush hour, the detached bumper could have caused a serious accident or injury to other drivers on the interstate. For documentation purposes, I do have Ring camera footage showing the 2024 Toyota Camry leaving our home on the morning of March 6, 2026, at 6:19 AM with the bumper cover intact. Additional footage may also be available from XXXin [XXX] showing [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
NHTSA complaint #11724253 — an unverified report by a vehicle owner.
Las Vegas, NV
UNKNOWN OR OTHER
The moonroof spontaneously shattered when I was driving on the freeway which sounded like a gunshot. There were no external factors such as debris from other vehicles and the temperature outside was relevantly constant at about 78F. No other cars were close to me or in front of me. For almost the entire 2 years I had my car, nothing has ever damaged the moonroof glass. I do want to note an observation that may or may not be linked to the potential safety defect: I do recall hearing strange pebble-like noises occasionally on the freeway & off the freeway at speeds of ~35-65 mph. It sounds like crumbs falling down the sides/top of the car in a horizontal pattern. I observed this as early as 1 month into ownership. Upon closer inspection after stopping to inspect my vehicle, the glass shows to have shattered/blew up & outward in cube shaped pieces and the pattern of the glass appears spiderweb-like, not originating from an impact point. The fracture pattern of the remaining glass appears to match a smooth edge breakage pattern which indicates stress failure due to a spontaneous glass breakage. The dealer has denied coverage due to the technician 'finding no evidence of structural damage.' Yet, my moonroof shattered upwards and there is not evidence of an impact crater. My car is still under warranty and under 2 years old and currently is only at about 20,500 miles. The dealership quoted me ~ $2500+$185 diagnostic. I will be elevating to Toyota corporate to request a closer inspection. Based on research, I discovered numerous reports of similar spontaneous sunroof failures in Toyota vehicles. The failure presents a high risk for public safety because the glass could fall into the eyes and face of the driver at highway speed. Additionally, drivers could be startled & swerve on the road at high & low speeds, on the freeway/streets. There were no warning signs/alerts. One moment I was driving to work on the quiet road & the next I heard what sounded like a gunshot.
NHTSA complaint #11724222 — an unverified report by a vehicle owner.
Las Vegas, NV
STRUCTURE:BODY
The moonroof spontaneously shattered when I was driving on the freeway which sounded like a gunshot. There were no external factors such as debris from other vehicles and the temperature outside was relevantly constant at about 78F. No other cars were close to me or in front of me. For almost the entire 2 years I had my car, nothing has ever damaged the moonroof glass. I do want to note an observation that may or may not be linked to the potential safety defect: I do recall hearing strange pebble-like noises occasionally on the freeway & off the freeway at speeds of ~35-65 mph. It sounds like crumbs falling down the sides/top of the car in a horizontal pattern. I observed this as early as 1 month into ownership. Upon closer inspection after stopping to inspect my vehicle, the glass shows to have shattered/blew up & outward in cube shaped pieces and the pattern of the glass appears spiderweb-like, not originating from an impact point. The fracture pattern of the remaining glass appears to match a smooth edge breakage pattern which indicates stress failure due to a spontaneous glass breakage. The dealer has denied coverage due to the technician 'finding no evidence of structural damage.' Yet, my moonroof shattered upwards and there is not evidence of an impact crater. My car is still under warranty and under 2 years old and currently is only at about 20,500 miles. The dealership quoted me ~ $2500+$185 diagnostic. I will be elevating to Toyota corporate to request a closer inspection. Based on research, I discovered numerous reports of similar spontaneous sunroof failures in Toyota vehicles. The failure presents a high risk for public safety because the glass could fall into the eyes and face of the driver at highway speed. Additionally, drivers could be startled & swerve on the road at high & low speeds, on the freeway/streets. There were no warning signs/alerts. One moment I was driving to work on the quiet road & the next I heard what sounded like a gunshot.
NHTSA complaint #11724222 — an unverified report by a vehicle owner.
Jacksonville, FL
SEAT BELTS
The front passenger seat-belt lock failure to lock in place; resulting in faulting loud warning sounds; passenger at risk, unsafe. and not able to use passenger front seat during driving. There was no prior problem with the seat belt mechanism failure. The vehicle is not under any warranty, or independent service center inspected the problem. The vehicle was recently purchased from Enterprise Car Sales.
NHTSA complaint #11720563 — an unverified report by a vehicle owner.
Willowbrook, IL
POWER TRAIN
I have a 2024 Toyota Camry with a ua80 transmission and started having problems around 92000 miles and I'm starting to have a lot more at 109,000 miles which is a little ridiculous for a transmission that is way too early very concerned for my safety on a pretty new vehicle with not that many miles
NHTSA complaint #11718572 — an unverified report by a vehicle owner.
Iselin, NJCrash1 injured
AIR BAGS
The car steered on its own without warning of Lane Departure
NHTSA complaint #11715530 — an unverified report by a vehicle owner.
Iselin, NJCrash1 injured
STEERING
The car steered on its own without warning of Lane Departure
NHTSA complaint #11715530 — an unverified report by a vehicle owner.
Iselin, NJCrash1 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
The car steered on its own without warning of Lane Departure
NHTSA complaint #11715530 — an unverified report by a vehicle owner.
Sacramento, CA
UNKNOWN OR OTHER
Glass sunroof exploded while driving.
NHTSA complaint #11712512 — an unverified report by a vehicle owner.
Clovis, CACrash
AIR BAGS
The entirety of the front of my car was destroyed and was deemed a total loss by insurance and repair shop. Yet, the air bags never went off. Everyone, including the police officers at the scene were surprised that it did not go off. The other vehicle in the incident had their airbags deployed. Due to my airbags not deploying, my head was shot forward and backwards. I went to the ER that night because my head had been in serious discomfort and pain. Additionally, to this day (1/8/26), my upper back and neck has been in pain and sore. There were no warnings and problems prior to the failure of the airbags being deployed.
NHTSA complaint #11709742 — an unverified report by a vehicle owner.
at 5,555 milesMurrayville, GA
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2024 Toyota Camry. The contact stated that while driving at various speeds, the braking system erroneously activated, causing the vehicle to decelerate unintendedly. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The manufacturer was contacted, and a field representative was sent to the dealer to examine the vehicle. During the diagnostic test, the vehicle control history report stated that the accelerator pedal and brake pedal had been depressed simultaneously and was caused by driver error. The contact stated that driver error was not the cause of the failure. Additionally, while operating the vehicle, the Lane Departure feature malfunctioned, causing the vehicle to erroneously steer into the opposite lane of oncoming traffic. The cause of the failure was not yet determined. The vehicle was not repaired. The failure mileage was 5,555.
NHTSA complaint #11706473 — an unverified report by a vehicle owner.
at 5,555 milesMurrayville, GA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 Toyota Camry. The contact stated that while driving at various speeds, the braking system erroneously activated, causing the vehicle to decelerate unintendedly. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The manufacturer was contacted, and a field representative was sent to the dealer to examine the vehicle. During the diagnostic test, the vehicle control history report stated that the accelerator pedal and brake pedal had been depressed simultaneously and was caused by driver error. The contact stated that driver error was not the cause of the failure. Additionally, while operating the vehicle, the Lane Departure feature malfunctioned, causing the vehicle to erroneously steer into the opposite lane of oncoming traffic. The cause of the failure was not yet determined. The vehicle was not repaired. The failure mileage was 5,555.
NHTSA complaint #11706473 — an unverified report by a vehicle owner.
at 5,555 milesMurrayville, GA
LANE DEPARTURE
The contact owns a 2024 Toyota Camry. The contact stated that while driving at various speeds, the braking system erroneously activated, causing the vehicle to decelerate unintendedly. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The manufacturer was contacted, and a field representative was sent to the dealer to examine the vehicle. During the diagnostic test, the vehicle control history report stated that the accelerator pedal and brake pedal had been depressed simultaneously and was caused by driver error. The contact stated that driver error was not the cause of the failure. Additionally, while operating the vehicle, the Lane Departure feature malfunctioned, causing the vehicle to erroneously steer into the opposite lane of oncoming traffic. The cause of the failure was not yet determined. The vehicle was not repaired. The failure mileage was 5,555.
NHTSA complaint #11706473 — an unverified report by a vehicle owner.
Deerfield Beach, FLCrash
UNKNOWN OR OTHER
I'm writing this for my father because he might not have the technical capacity to do this. He is [XXX] old. He bought a car last year brand new from Toyota. It is a Hybrid Camry that has some options that allow the car to follow traffic, lane keep etc. On [XXX] he had a Hybrid System Malfunction that caused the car to accelerate while at a traffic light ready to turn left. The acceleration caused his car to collide with the car in front of him. He tried to press the brakes but was not able to do it fast enough. The car in front had no damage. His car has a lot of damage. The other driver drove off. His car was damaged so much that it was not drivable. There was radiator fluid on the road. This was on [XXX]. He took the car in immediately after back to the Toyota dealership. The car is still there. It has been almost 40 days now with no resolution. No car, no rental. The dealership is saying Toyota (the headquarters has to deal with it), and Toyota did a 3rd party inspection on Nov 11, 2025. And now they are saying they will do another Toyota inspection between 30 and 45 business days from the initial inspection. So that takes us into mid January 2026 with my dad stranded with no car or having to uber or pay out of pocket to rent a car. On top of that, the dealership now has told my dad he has to get the car off their lot or start accumulating fees. They performed an EDR report. Attachin below. I am also attaching several pictures of the error messages I got including proximity notification system malfunction. And other documents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11704882 — an unverified report by a vehicle owner.
Deerfield Beach, FLCrash
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I'm writing this for my father because he might not have the technical capacity to do this. He is [XXX] old. He bought a car last year brand new from Toyota. It is a Hybrid Camry that has some options that allow the car to follow traffic, lane keep etc. On [XXX] he had a Hybrid System Malfunction that caused the car to accelerate while at a traffic light ready to turn left. The acceleration caused his car to collide with the car in front of him. He tried to press the brakes but was not able to do it fast enough. The car in front had no damage. His car has a lot of damage. The other driver drove off. His car was damaged so much that it was not drivable. There was radiator fluid on the road. This was on [XXX]. He took the car in immediately after back to the Toyota dealership. The car is still there. It has been almost 40 days now with no resolution. No car, no rental. The dealership is saying Toyota (the headquarters has to deal with it), and Toyota did a 3rd party inspection on Nov 11, 2025. And now they are saying they will do another Toyota inspection between 30 and 45 business days from the initial inspection. So that takes us into mid January 2026 with my dad stranded with no car or having to uber or pay out of pocket to rent a car. On top of that, the dealership now has told my dad he has to get the car off their lot or start accumulating fees. They performed an EDR report. Attachin below. I am also attaching several pictures of the error messages I got including proximity notification system malfunction. And other documents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11704882 — an unverified report by a vehicle owner.