854 of the
9,446 complaints filed about the Toyota Tundra
are about the suspension —
9% of everything owners reported.
The worst model year for it is 2004.
The dealership and Toyota Engagement Center refused to service the 2 recalls that was critical for the truck since October 2025. It was supposed to be including frame replacement and other parts but Toyota Engagement decided to active buy back option and took advantage of low offer to solve the matter which I don't accept.
NHTSA complaint #11749814 — an unverified report by a vehicle owner.
My understanding is that my vehicle went in for the frame issue. However on both the driver and passenger sides the frame is literally disintegrating. The metal is falling apart in solid chunks, not flakes actual chunks ⅜" x 2" x 3"! This is taking place in the exact same locations on each side. Just aft of the front suspension cross frame and in front of the transmission/transfer case cross support.
NHTSA complaint #11746857 — an unverified report by a vehicle owner.
The vehicle was purchased brand new from an authorized franchised dealership, sold and contracted as being equipped with a dealer-installed 2.5-inch suspension lift. At approximately 20,000 miles, a severe front-end squeaking symptom developed. The vehicle was brought to a separate authorized Toyota dealership service center for inspection. An authorized Toyota Master Technician formally inspected the vehicle and documented that the selling dealership did not install an engineered suspension lift. Instead, they installed unauthorized, budget aftermarket spacer pucks and non-certified upper control arms. The Master Technician documented in writing that the vehicle "isn't even lifted properly" and a factory front strut has failed prematurely. SAFETY RISK: The unauthorized spacer modification has severely altered and compromised the factory steering and suspension geometry. Because the front suspension, upper control arms, ball joints, struts, and steering rack are forced to operate continuously at unsafe, extreme, out-of-spec angles, the components are subjected to premature, destructive stress. The Master Technician confirmed that this improper configuration creates an imminent highway life-safety hazard, presenting an extreme risk of the front CV axles binding or snapping at highway speeds, which would result in an immediate, catastrophic loss of steering control. The vehicle is available for inspection upon request. The safety defect has been explicitly reproduced and confirmed in writing by an authorized Toyota Master Technician. The selling dealership management has been formally notified of this safety diagnosis but has actively refused to remediate the unsafe components, leaving a structurally compromised and highly dangerous vehicle operating on public highways.
NHTSA complaint #11741407 — an unverified report by a vehicle owner.
My vehicle sustained a flat tire after driving. I was able to make it home safely. Vehicle was taken to dealer who found no evidence of a nail. This is the second incident. The first incident occurred while I was driving but thankfully I Was able to pull into a gas station. After research I found out that the tires on the new Toyota tundra have had weak side wall issues causing the tires the explode or wear out prematurely. I have tire warranty through Toyota. I believe Toyota offered this warranty due to their knowledge of the tires being defective. Other issues have been the wheel alignment and premature thread wear which is also a known problem with these vehicles.
NHTSA complaint #11732137 — an unverified report by a vehicle owner.
While Driving at 75mph there was sudden violent shake of Truck and it was not until I reduced the speed to 55 that it stopped. Then it happened again for the second time in the same day. After a week it is still doing the same sporadic but the truck feels jumping. Took it to the Toyota Dealer and they discarded any tire balance issue and they said they need to recreate the issue in order to be able to diagnose the problem. My concern is safety and that sudden violent shake loose the control.
NHTSA complaint #11732041 — an unverified report by a vehicle owner.
The contact owns a 2000 Toyota Tundra. The contact stated that there was an abnormal clicking sound coming from the front end of the vehicle while depressing the brake pedal. The vehicle was taken to an independent mechanic and was diagnosed with upper and lower ball joints failure. The contact was informed that the upper and lower ball joints and the axle needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 51,000.
NHTSA complaint #11726483 — an unverified report by a vehicle owner.
Front end alignment is incorrect from Toyota factory. This is reflected in the service campaign 24TD01 for this vehicle. Toyota refuses to fix the problem, stating the campaign has expired. The alignment causes premature uneven wear of the tires, which is a safety problem. The 24TD01 campaign document states the dealer should complete the service prior to sale. Marietta Toyota DID NOT complete this service on my vehicle before sale.
NHTSA complaint #11723089 — an unverified report by a vehicle owner.
There is an unresolved body corrosion recall that has not been addressed in over a year, despite receiving an invoice from the dealership. I will attach the invoice that lists all the parts ordered for the remedy of this recall.
NHTSA complaint #11721644 — an unverified report by a vehicle owner.
The frame was undercoated incorrectly and is actively falling apart. Super unsafe to drive. Very clearly was not undercoated correctly as there is areas in the frame that have no signs of undercoating. This is putting the driver of the vehicle at risk as well as the other drivers on the road. This is a huge recall that was issued for this model of year truck. Very common. The vehicle has not been inspected by the dealer as they refused to inspect it or even acknowledge the issue. There is no warning lamps on but it is visibly unsafe to drive
NHTSA complaint #11721706 — an unverified report by a vehicle owner.
On February 19, 2026, I contacted Hendrick Toyota Apex (1210 Laura Village Rd, Apex, NC 27523) to schedule repair for two open safety recalls on my 2000 Toyota Tundra (VIN: [XXX] ) under NHTSA Campaign #09V444, Toyota Campaigns BXD and BZD. The dealership incorrectly refused to perform either recall, stating that neither could be done in North Carolina because they only apply to cold climate states. This is incorrect — Campaign BZD was specifically created as a supplemental campaign to allow Toyota dealers outside the 20 cold climate states to inspect and repair covered vehicles. I was turned away on my first call. Only after calling back a second time to lodge a complaint did a different representative look up the recalls and confirm that Campaign BZD can in fact be performed at their location. Had I accepted the initial refusal, I would have been denied a free safety recall repair on a vehicle with 255,656 miles and visible frame corrosion. The dealership's staff appear to be untrained on recall Campaign BZD and are likely turning away other affected Tundra owners. I have call recordings documenting the incorrect refusal. I am requesting NHTSA review this dealership's handling of recall #09V444 to ensure other consumers are not wrongly denied safety recall service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11719090 — an unverified report by a vehicle owner.
The contact owns a 2004 Toyota Tundra. The contact stated that while driving approximately 40 MPH, there was an abnormal screeching sound coming from the vehicle. The contact then saw sparks coming from the rear driver’s side of the vehicle, and the driver’s side rear wheel was turned sideways. The vehicle was pulled over to the shoulder and was later towed back to the residence. The vehicle was taken to an independent mechanic, and the contact was informed that the ball joint, control arms, front suspension, and several other unknown parts needed to be replaced. The vehicle was repaired; however, the failure persisted. The independent mechanic made the contact aware of an unknown NHTSA Campaign Number; however, the VIN was not under recall. The manufacturer was notified of the failure. The failure mileage was approximately 200,000.
NHTSA complaint #11718541 — an unverified report by a vehicle owner.
All four tires are wearing unevenly. The outside of the tires are worn down much more than the middle and inside edge of tires. I noticed this six months ago, have called Toyota and brought the truck to the dealership and they stated there is no issue. I had the exact same Make/Model/Trim (3rd Generation Tundra TRD Pro) from 2022, and the tires wore out in the exact same manner. A safety recall was issued for this and all four tires were replaced and the alignment was adjusted to a "new standard" because it was determined that on this trim level, the original factory alignment was incorrect. This issue still hasn't been resolved as it is happening the exact same on the 2025 as it did on previous model years of the same trim. Toyota and dealership both refuse to even consider that this may be the same issue requiring a recall and replacement of tires and proper alignment. An internet search and an NHTSA search on this issue shows multiple instances of this complaint and nothing has been done to rectify.
NHTSA complaint #11718330 — an unverified report by a vehicle owner.
The frame has rusted so badly that the sway bar mount disengaged from the frame. Brought it to a Toyota dealership and confirmed that frame recalls were performed on earlier models with the same issue . However my year did not qualify.
NHTSA complaint #11714854 — an unverified report by a vehicle owner.
All four tires on my 2025 Toyota Tundra experienced severe and abnormal outside edge wear at approximately 13,000 miles. The vehicle was purchased new and maintained according to manufacturer recommendations, including tire rotations every 5,000 miles at authorized Toyota dealerships. An authorized Toyota dealership inspected the vehicle, documented the abnormal tire wear, and performed alignment measurements. The dealership issued a written recommendation stating that a four-wheel alignment was needed to extend tire life and/or correct drivability concerns. Alignment measurements showed values outside specification. The tire manufacturer reviewed photos and documentation and confirmed the wear pattern is caused by vehicle alignment and not a tire manufacturing defect. The condition affected all four tires and required premature replacement, creating a potential safety concern due to reduced tread depth and handling stability. The issue appears to be related to steering or suspension geometry rather than normal tire wear.
NHTSA complaint #11710661 — an unverified report by a vehicle owner.
When I purchased the 2023 tundra trdpro it came from the factory out of alignment. They replaced the stock tires within 4000 miles. Since I the vehicle has required 3 alignments. I run summer and winter tires. I am on my 3rd set of summer tires, 2nd set of winter tires and the truck only has 33000 miles on it. Both wheels have positive camber and my steering wheel is approx 5° off center when wheels are straight. It always pulls to the right. I have not hit potholes or taken off road.
NHTSA complaint #11699662 — an unverified report by a vehicle owner.
The contact owns a 2023 Toyota Tundra. The contact purchased the vehicle in January 2023 and had several mechanical and tire related failures with the vehicle. The contact stated that the vehicle was not handling normally. The contact stated that that the steering wheel was constantly turning to the right and needed to manually be returned to center to remain in the intended lane. The contact stated that the failure occurred at various speeds. The contact stated that the vehicle was taken to the dealer however, the dealer was unable to duplicate the failure, and that the wear on the tires were normal. The contact stated that the wear was noticeable to the extent that the tread was almost worn on the passenger’s side front tire at 12,000 miles. The contact stated that the tires were the original equipment and were rated at 30,000 miles of service. The OEM tires were Falken Wild Peak A/T 3WA; Tire Size 265/60/R20 112H: DOT 1V40H. The manufacturer was informed of the failure. The contact replaced the original tires with Bridgestone Tires; Tire Size: 265/60/R20; DOT Number: 17XEDHT1. The contact stated that the dealer had mounted the tires and balanced and aligned the steering wheel. The contact stated that the steering failures with the vehicle steering to the right persisted. The contact checked the tires and had taken the vehicle to a tire dealer to check the alignment and the tire condition and was advised that the new tires were showing wear, and that the vehicle was not properly aligned. The vehicle was not repaired. The original dealer was contacted, and the contact was informed that no assistance would be provided. The contact also reported failures with the transmission and other vehicle systems, and had a case opened by the manufacturer. The failure mileage was approximately 27,142. The Bridgestone tire wear mileage was approximately 10,000.
NHTSA complaint #11697586 — an unverified report by a vehicle owner.
This report addresses the critical structural integrity concerns related to excessive corrosion, and frame material loss affecting the main ladder frame chassis. The degradation of the frame members poses a significant and immediate safety risk, including potential catastrophic structural failure, detachment of critical components, and failure of safety systems (e.g., braking and fuel lines) mounted to the frame. Location: Mid-frame section (beneath the cab) and rear sections (near the leaf spring mounts and rear axle).
NHTSA complaint #11696453 — an unverified report by a vehicle owner.