1,443 of the
19,038 complaints filed about the Chrysler Town AND Country
are about the braking system —
8% of everything owners reported.
The worst model year for it is 2008.
The contact owns a 2016 Chrysler Town and Country. The contact stated that while the vehicle was in reverse(R), the vehicle stalled, and the power steering became inoperable. Additionally, the failure recurred while making right or left turns at various speeds. The contact depressed the brake pedal, shifted to park(P) and restarted the vehicle after each failure. The failure recurred intermittently. The check engine, power steering, and the ABS warning lights and other unknown warning lights were illuminated. While researching on the NHTSA.GOV website, the contact associated the failure with NHTSA Campaign Number: 16V461000 (Power Train). The dealer was contacted and confirmed that the VIN was not included in the recall. The dealer referred the contact to the NHTSA Hotline to report the failure. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 125,002.
NHTSA complaint #11734780 — an unverified report by a vehicle owner.
The contact owns a 2011 Chrysler Town and Country. The contact stated that while attempting to start the vehicle, the ABS module and Service Brake warning lights illuminated. The contact stated that the gear shift indicator also failed to operate as needed. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed and determined that the ABS and traction control had failed, and the ABS module needed to be replaced. The ABS module was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 86,000.
NHTSA complaint #11685104 — an unverified report by a vehicle owner.
The contact owns a 2010 Chrysler Town and Country. The contact stated that while operating the vehicle, the brake warning light and traction control warning light suddenly illuminated, and the instrument panel gauges became inoperable before the vehicle momentarily shut off and restarted. Additionally, after starting the vehicle, the gear shifter failed to immediately shift out of park. The contact stated that after turning off and restarting the vehicle, the contact was able to shift the gear shifter out of park(P). The cause of the failure was not yet determined. The local dealer was not contacted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 150,000.
NHTSA complaint #11657195 — an unverified report by a vehicle owner.
The contact owns a 2013 Chrysler Town and Country. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The brake pedal was depressed; however, the vehicle failed to stop as intended. Additionally, the vehicle lost power steering functionality and the vehicle became difficult to steer. The contact stated that the failure occurred while driving uphill on a very narrow street. The contact was able to shift the vehicle into park, while using both feet to depress the brake pedal. The vehicle was stopped, and the contact turned off the vehicle. The contact stated that her four-year-old granddaughter was a passenger in the vehicle and the situation was very scary. The contact waited for several minutes, before restarting the vehicle. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure had occurred several times and the vehicle had been taken to an independent mechanic several times; however, the failure was not duplicated. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,000.
NHTSA complaint #11617483 — an unverified report by a vehicle owner.
The vehicle randomly loses all power, which means no power steering and no brakes. It happens randomly and after searching online it appears others have the same issue faced back to the wireless ignition node being faulty. However the previous recall doesn't cover the vehicle I have which is experiencing the exact same symptoms. My wife has already had a close call as she is unable to steer the vehicle without power steering and the brakes don't work at all.
NHTSA complaint #11597762 — an unverified report by a vehicle owner.
I have an ABS module for my 2008 Chrysler Town and Country van that has gone bad. All of the warning lights came on for the brake system (ABS, Brake, ESP/BAS, traction). I took it to my local garage and they said that it was a bad ABS module and only the dealer could replace it because it needed to be re-programed. I took it to the dealer who also did a diagnostic and said that it was bad and needed to be replaced. BUT the part has been discontinued and they cannot find the part any where else. No other dealer has them. This sounds like a safety concern to me. The car does not have ABS and cannot be fixed. Can you do anything to force Chrysler to start making this part. It is not safe to drive on slippery roads and will lead to accidents and possibly deaths. Please help. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11588589 — an unverified report by a vehicle owner.
I have a 2012 Chrysler Town and Country van. In 2021 I had brake calipers replaced on the rear end because they were leaking brake fluid. Again this year same problem. What is going on with brake systems on todays cars? I do not think this is normal wear. How often are consumers dealing with brake problems? Are manufacturers using poorly made parts? I think this needs to be investigated.
NHTSA complaint #11576964 — an unverified report by a vehicle owner.
The contact owns a 2013 Chrysler Town and Country. The contact stated while driving at various speeds, the vehicle stalled, and failed to respond as intended upon depressing the brake pedal. The contact stated that the vehicle failed to restart for approximately 45 minutes. The contact pulled to the side of the road. The contact stated that on one occasion, the vehicle was towed to an independent mechanic however, the failure could not be duplicated. No further information was provided. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11573432 — an unverified report by a vehicle owner.
Car shakes and stalls when coming to a stop. No lights on the dash. Took it to a dealer and found it is the sensors in the transmission. These should not break on a van that has under 100,000 miles.
NHTSA complaint #11573089 — an unverified report by a vehicle owner.
Vehicle is a 2011 Chrysler Town Country Touring L and has 68,000 miles on it. It is well maintained with no issues prior to compliant incident. While normal driving of vehicle emergency dash light system activated numerous safety warning lights i.e.: ABS, ESC, Engine light. My wife was travelling on a highway at 68 mph. Loss of drivability noted at the time included; loss of speedometer, abnormal shifting of transmission, loss of ABS and traction Control, Cruise Control and seat belt notification. The following day, I took the vehicle to repair dealership where I was notified that there was numerous codes showing up on scanner. PCM Codes included; c2200 Internal fault of ABS Module, U1110, U1120, P0501. Advised that I would lose numerous other systems not noted due to codes these included; electric rear doors inoperable while vehicle started, seat belt alarm system, rear parking system notification. Dealership advises that Chrysler company has put the sale of ABS modules part # 68089474AA on hold for over the last year, due to an Engineering review, and that no modules are available for sale. It was recommend that I "get rid of the vehicle". In doing internet searches this is a long running problem with numerous vehicles using this same ABS Module system. Due to the numerous safety systems this affects, the vehicles are unsafe without a recall to correct this manufacturer defective ABS Brake Module. I have had to setup an auxiliary GPS module to calculate speed and severely limit driving this vehicle during inclement weather. As of now normal braking remains unaffected but there. Public is at the mercy of the manufacturer as ABS modules are not for sale and have a retail value of over $1300.00 + install and dealer reprogramming. This is a severe safety issue and aligns with other current recalls of similar models with the same condition. You may contact me at anytime to discuss. I am a recently retire Chief of Police and a certified Accident Homicide Investigator.
NHTSA complaint #11569977 — an unverified report by a vehicle owner.
While driving the car stalls at speed and all electrical components stop functioning. This causes failure to the power steering, power brakes and all components that permit driving the vehicle. Has happened numerous times with no codes shown on the dash. Fuel was adequate and no apparent defects. Taken to mechanic and there are no codes to check and commonly the engine will start up after a while and appear to have no problems. This is very dangerous as the car can stall at any speed.
NHTSA complaint #11553915 — an unverified report by a vehicle owner.
The ABS light, Traction light, and Brake light all come on and simultaneously. I've been told that the ABS Module is bad and needs to be replaced. The fact that the module needs to be replaced concerns me since there are prior recalls for ABS Module with other Dodge, Ram, and Chrsyler makes and models.
NHTSA complaint #11547859 — an unverified report by a vehicle owner.
We have had multiple times when we are driving, and our vehicle shuts off and we lose power steering and power brakes. When the van does come to a stop, we are able to restart it and continue on. There is no warning that the van is going to shut off, it just does it. This is our family vehicle. I have found multiple forms online with customers complaining of the same issue with no positive results from the dealerships.
NHTSA complaint #11544982 — an unverified report by a vehicle owner.
Air conditioning condensation leaking below dashboard and onto carpet, causing electrical shorts in air bag and anti-lock brake (ABS). Chrysler identified this issue and issued a recall (K25) in January 2011, but only for vehicles manufactured through December 3, 2008. In consultation with Chrysler and according to its own internal documentation, my vehicle (manufactured in February 2009) has the same defective parts and is prone to the same safety issues caused by condensation leaking into critical electronic safety components, but they refuse to remedy the safety issue "due to it not being subject to the recall" -- despite Chrysler personnel conceding that my February-2009 was manufactured with the same, identical, flawed parts as those 2008 and earlier 2009 models that are subject to recall K25.
NHTSA complaint #11543329 — an unverified report by a vehicle owner.
While driving at 70 mph on the highway on 8/13/23, the car electrical system failed. Power steering immediately failed. Brakes unresponsive. Lost control and almost veering into a semi beside us. Coasted and lane changed with no means to signal to others. Once we coasted to a near stop car was put into park without ability to press on break. After 3 min, attempted to start car again and it was responsive again.
NHTSA complaint #11538310 — an unverified report by a vehicle owner.
The contact owns a 2011 Chrysler Town and Country. The contact stated that while merging at an undisclosed speed, he attempted to slow the vehicle by applying the brake pedal, which failed to slow the vehicle rapidly enough to avoid a collision. As a result, the contact collided with the vehicle in front of him. The air bags did not deploy. No warning lights were displayed on the instrument panel. A police report was filed. No injuries were reported. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified, but a case was not opened; the contact stated that he informed the manufacturer of intermittent brake failure as he had experienced similar events on undisclosed dates. The failure mileage was 52,000.
NHTSA complaint #11525494 — an unverified report by a vehicle owner.
At random times, the ignition will shut down while driving, causing the power steering and power brakes to lose function. The only way to correct this is to shift gear into neutral and restart the engine. This has occurred while driving in town and on the highway without any warning or warning lights on the dashboard. This could result in a crash and harm to passengers due to not having control over steering and brakes while the vehicle is in motion. This problem has occurred multiple times in the past year or so. The vehicle was taken to a mechanic who ran a diagnostic, but was unable to identify the issue and it would not replicate. I researched the vehicle symptoms, and found a recall from 2015 that related to the same issues (TSB# R03, WIN Modual FOBIK replacement). All additional keys and keychain/FOB were removed from the ignition key to see if this would help. Since the issue was still happening, it was then taken to a Chrysler dealership, where again the diagnostics did not reveal the issue and they were unable to replicate the problem. Multiple attempts made to discuss this issue with Chrysler without any assistance in finding a solution thus far. This vehicle is normally driven daily as a family car and regularly transports children. This is a huge safety concern and issue that needs to be addressed and fixed, as the vehicle is unsafe to drive at this point and the potential liability is great.
NHTSA complaint #11522113 — an unverified report by a vehicle owner.