2008 Chrysler Town AND Country problems

ELECTRICAL SYSTEM

The vehicle turned off while in drive the dash went dead and the key fob will not turn the engine back on while in the middle of traffic with kids in the car no warning lights came on before hand my radio would randomly shut off so my battery and fuses were checked as well as the starter and are all in working condition I was told it is a faulty win module and cam BUS network line crash. There are previous recalls associated with these issues and I need it repaired please help.

NHTSA complaint #11751690 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

dash lights do not come on, the turn signals do not operate the horn does not sound. There's no display for speedometer or tachometer or odometer no reading for anything.

NHTSA complaint #11736801 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

REPORT OF SUSPICION OF REMOTE CONTROL AND MANIPULATION OF VEHICLE COMPUTER BY UNKNOWN AND UNAUTHORIZED INDIVIDUAL(S). VEHICLE MODULES AND COMPONENTS ARE BEING DESABLED, ACTIVATED MAKING STARTING IMPOSSIBLE AND DRIVING UNSAFE. BATTERY IS BEING DISCHARGED, LIGHT BEING TURNED ON, ETC... THANK YOU FOR ASSISTANCE

NHTSA complaint #11695703 — an unverified report by a vehicle owner.

SERVICE BRAKES

I have an ABS module for my 2008 Chrysler Town and Country van that has gone bad. All of the warning lights came on for the brake system (ABS, Brake, ESP/BAS, traction). I took it to my local garage and they said that it was a bad ABS module and only the dealer could replace it because it needed to be re-programed. I took it to the dealer who also did a diagnostic and said that it was bad and needed to be replaced. BUT the part has been discontinued and they cannot find the part any where else. No other dealer has them. This sounds like a safety concern to me. The car does not have ABS and cannot be fixed. Can you do anything to force Chrysler to start making this part. It is not safe to drive on slippery roads and will lead to accidents and possibly deaths. Please help. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11588589 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2008 Chrysler Town and Country. The contact stated that the air bag warning light was illuminated on the instrument panel. The vehicle was taken to the dealer and the contact was informed that the vehicle was not under recall. The vehicle was taken to an independent mechanic and was diagnosed with a defective air bag module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA complaint #11560956 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2008 Chrysler Town and Country. The contact received notification of NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11549825 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2008 Chrysler Town and Country. The contact received notification of NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11549825 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Engine shut down while driving. Will restart if put back into park and restart. Has happened two times in the past.

NHTSA complaint #11538110 — an unverified report by a vehicle owner.

ENGINE

Engine shut down while driving. Will restart if put back into park and restart. Has happened two times in the past.

NHTSA complaint #11538110 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2008 Chrysler Town and Country. The contact stated that while driving approximately 65 MPH, the driver’s and passenger’s side curtain and front air bags suddenly deployed. During the failure there was no collision to cause the air bags to deploy. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 11V394000 (Air Bags, Equipment). The contact stated that the vehicle had experienced that failure listed in the recall. The failure mileage was 170,160.

NHTSA complaint #11523264 — an unverified report by a vehicle owner.

EQUIPMENT

The contact owns a 2008 Chrysler Town and Country. The contact stated that while driving approximately 65 MPH, the driver’s and passenger’s side curtain and front air bags suddenly deployed. During the failure there was no collision to cause the air bags to deploy. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 11V394000 (Air Bags, Equipment). The contact stated that the vehicle had experienced that failure listed in the recall. The failure mileage was 170,160.

NHTSA complaint #11523264 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR

The contact owns a 2008 Chrysler Town and Country. The contact stated while driving 60 MPH, steam was coming from the radiator. The temperature gauge failed to indicate that the engine had overheated. The contact pulled over and discovered that the coolant had leaked out. The contact added water to the coolant reservoir and then drove the vehicle to the residence where the coolant hose was replaced. The dealer and manufacturer were notified of the failure and the contact was informed that he needed pay for a diagnostic test to determine the cause of the temperature gauge failure to indicate that the engine had overheated. The temperature gauge was not replaced. The failure mileage was 59,000.

NHTSA complaint #11513214 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Suv stalls while driving. I have tried 2 dealers to honor the recall and neither would accept performing the rework required. I called a local dealer here Quirk and they said they do not perform recall work. I called the dealer we purchased the vehicle from and they said it was against their policy to work on cars greater than 10 years old! How can I get this problem fixed?

NHTSA complaint #11508686 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2008 Chrysler Town & Country. The contact stated that within the past year the vehicle had stalled several times. The contact stated the traction control warning light was illuminated. The contact was able to park on the side of the road, restarted the vehicle, and continue driving to his destination. The contact took the vehicle to the independent mechanic and was informed that the exhaust gas recirculation (EGR) valve needed to be replaced. The vehicle was repaired but continued to experience failure. The contact took the vehicle back to an independent mechanic and was informed the Totally Integrated Power Module (TIPM) needed to be replaced. The vehicle was repaired but continued to experience failure. The contact took the vehicle back for a third time to an independent mechanic and was informed that the wireless ignition node (WIN) module had to be replaced. The vehicle was not repaired. The contact stated that NHTSA Campaign Number: 14V373000 (Electrical System, Air Bag) was completed by the previous owner of the vehicle. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.

NHTSA complaint #11507239 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

Multiple times the van will intermittently stall while driving down the road or stopped in traffic. First the dash lights flicker, speedometer and rpm gages go to 0, and warning lights such as esp, traction, abs, airbag, battery etc flicker on and off and occasionally hear almost a spark through radio speakers, then everything shuts off, both electrical and mechanically. When that happens I lose power steering and cannot get my hazards or brake lights to work. One time I could barely press the brake pedal, or steer and it was at night which means the vehicle was completely dark with no kinds of lights at an intersection with my 2 children and myself inside. So very scary! It gives me the worst anxiety to drive it and I'm too scared to sell it as I feel I would be knowingly selling a very unsafe vehicle. Occasionally the sliding side doors do not operate properly. First time the other night while the van was parked I hit the automatic shut button for the sliding door and lost all power to the vehicle and then it popped back in and operated fine. I have had multiple mechanics look at it and nobody can figure it out. Bought the van used in March or April of 2020 and had issues starting just 2 weeks after purchase. The van is now at around 108000 miles. I am out of money, a vehicle and options. Please help from a very scared and desperate mother who otherwise loves her minivan!

NHTSA complaint #11500048 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Multiple times the van will intermittently stall while driving down the road or stopped in traffic. First the dash lights flicker, speedometer and rpm gages go to 0, and warning lights such as esp, traction, abs, airbag, battery etc flicker on and off and occasionally hear almost a spark through radio speakers, then everything shuts off, both electrical and mechanically. When that happens I lose power steering and cannot get my hazards or brake lights to work. One time I could barely press the brake pedal, or steer and it was at night which means the vehicle was completely dark with no kinds of lights at an intersection with my 2 children and myself inside. So very scary! It gives me the worst anxiety to drive it and I'm too scared to sell it as I feel I would be knowingly selling a very unsafe vehicle. Occasionally the sliding side doors do not operate properly. First time the other night while the van was parked I hit the automatic shut button for the sliding door and lost all power to the vehicle and then it popped back in and operated fine. I have had multiple mechanics look at it and nobody can figure it out. Bought the van used in March or April of 2020 and had issues starting just 2 weeks after purchase. The van is now at around 108000 miles. I am out of money, a vehicle and options. Please help from a very scared and desperate mother who otherwise loves her minivan!

NHTSA complaint #11500048 — an unverified report by a vehicle owner.

ENGINE

Multiple times the van will intermittently stall while driving down the road or stopped in traffic. First the dash lights flicker, speedometer and rpm gages go to 0, and warning lights such as esp, traction, abs, airbag, battery etc flicker on and off and occasionally hear almost a spark through radio speakers, then everything shuts off, both electrical and mechanically. When that happens I lose power steering and cannot get my hazards or brake lights to work. One time I could barely press the brake pedal, or steer and it was at night which means the vehicle was completely dark with no kinds of lights at an intersection with my 2 children and myself inside. So very scary! It gives me the worst anxiety to drive it and I'm too scared to sell it as I feel I would be knowingly selling a very unsafe vehicle. Occasionally the sliding side doors do not operate properly. First time the other night while the van was parked I hit the automatic shut button for the sliding door and lost all power to the vehicle and then it popped back in and operated fine. I have had multiple mechanics look at it and nobody can figure it out. Bought the van used in March or April of 2020 and had issues starting just 2 weeks after purchase. The van is now at around 108000 miles. I am out of money, a vehicle and options. Please help from a very scared and desperate mother who otherwise loves her minivan!

NHTSA complaint #11500048 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2008 Chrysler Town and Country. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The vehicle was taken to an independent mechanic who diagnosed that the air bag control unit was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 16V047000 (Air Bags). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 185,000.

NHTSA complaint #11499229 — an unverified report by a vehicle owner.

SUSPENSION

Rear end has a bar inside of axle( bar broke ) took to dealership service guy asked me to explain I did he said ohhh we hear this a lot you need new rear end !!! DO WHAT my car has 94,000 miles and needs new rear end never never any accidents so why new rear end also elec isuess u turn car off and u hear electronic buzzing also breaks are horrible and replaced whole rear end like everything posssiblr and you still hear stuff sounding like whole car gonna fall apart not safe and we bough this car for our kids to be safe and this car is a accident waiting to happen LEMON also the recall with freedom isn’t there fault is Chrysler my van never been there but my rear end broke ??? Also I kept the old rear end if anyone would like to check it out!!!

NHTSA complaint #11498869 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Rear end has a bar inside of axle( bar broke ) took to dealership service guy asked me to explain I did he said ohhh we hear this a lot you need new rear end !!! DO WHAT my car has 94,000 miles and needs new rear end never never any accidents so why new rear end also elec isuess u turn car off and u hear electronic buzzing also breaks are horrible and replaced whole rear end like everything posssiblr and you still hear stuff sounding like whole car gonna fall apart not safe and we bough this car for our kids to be safe and this car is a accident waiting to happen LEMON also the recall with freedom isn’t there fault is Chrysler my van never been there but my rear end broke ??? Also I kept the old rear end if anyone would like to check it out!!!

NHTSA complaint #11498869 — an unverified report by a vehicle owner.