5,290 of the
19,038 complaints filed about the Chrysler Town AND Country
are about the electrical system —
28% of everything owners reported.
The worst model year for it is 2008.
I have this vehicle and the drivers side sliding door has locked up completely. I will not unlock or open manually or electrically. I had it in for a diagnostic at a certified body shop in Devils Lake, ND 58301. They say it is the locking mechanism or actuator. I have recently been informed that Chrysler has extended the warranty for thi part to 15 years or 150K. But my vehicle does not show up as having a recall for this. The bulletin number I am referring to is 23-036-21. It covers 2015 and 2016 town and countrys mine is a 2016. How do I get this covered
NHTSA complaint #11757188 — an unverified report by a vehicle owner.
The contact owns a 2010 Chrysler Town and Country. The contact stated that while pulling out of the parking space or while driving at an undisclosed speed, the vehicle started stalling. The contact stated that the ignition key was loose, and whenever the key was jiggled, the vehicle became inoperable. The contact associated the failure with NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); however, the VIN was not included in the recall. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.
NHTSA complaint #11754964 — an unverified report by a vehicle owner.
The ignition switch AKA WIN MODULE has to be broken, making it extremely dangerous to drive my vehicle. Any time I go over a bump or the key wiggles slightly the car will turn right off and I lose full control over the car. I have to find a safe place to pull over and restart the car by taking the key out and putting the key back in. The part where the key goes in is very very loose. This puts myself and my kids at risk especially driving on the highway! Whenever this happens I would have to find a way to come to a complete stop in which the brakes start skipping because of the malfunction. After research , I have found that there was a recall with the other Chrysler town and counties from year 2008-2010. I’m not surprised that this is now happening with my vehicle . This is extremely dangerous.
NHTSA complaint #11753587 — an unverified report by a vehicle owner.
The vehicle caught on fire with my [XXX] and me inside. Its currently located at a tow yard and Chrysler has not inspected the vehicle yet. I have a report from the fire department stating the fire was hotter on the left drive side which directly lines up with the current recall of the drivers side door switch. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11752863 — an unverified report by a vehicle owner.
Transmission completely failed and had to be risky rebuilt. I was just driving down the highway and the transmission went into limp mode and I came to a fast slow down as it dropped the gearing. Also have noticed a huge issue with electronics putting me into a limp mode with wipers on headlights wont shut off, lose dash lights and speedometer with no blinkers or hazard lights. This left me in a very unsafe place as I had no way to tell other drivers where I was going or see how fast im going. Could have caused a huge accident 😕. Please look into this as there are many issues of this happening.
NHTSA complaint #11752929 — an unverified report by a vehicle owner.
When I started my car I heard a “ding” and saw that my airbag light was on. I called the local dealership to ask about it and they said that in the case of a crash that light usually indicates that there is something wrong with the sensors to the airbags and if I was to get into an accident, they wouldn’t deploy; which could cause loss of life if there is failure to deploy. My vehicle also revs and has more get up and go (when I’m not intentionally accelerating) sometimes when I’m driving which is abnormal and can cause an accident.
NHTSA complaint #11752768 — an unverified report by a vehicle owner.
The TIPMs system has been recalled in multiple vehicles and has causes a fuel pump relay failure and numerous other electrical issues . Chryslers recall has yet to include this year make and model despite the fact the identical part is used in the recalled vehicles. Chrysler is picking and choosing which vehicles this recall applies to and it’s putting families at risk of the TIPM failing and leaving them stranded at any time. Chrysler has a packaged replacement part under “recall pricing” but refuses to cover labor to install the new part on certain vehicles.
NHTSA complaint #11752428 — an unverified report by a vehicle owner.
The vehicle turned off while in drive the dash went dead and the key fob will not turn the engine back on while in the middle of traffic with kids in the car no warning lights came on before hand my radio would randomly shut off so my battery and fuses were checked as well as the starter and are all in working condition I was told it is a faulty win module and cam BUS network line crash. There are previous recalls associated with these issues and I need it repaired please help.
NHTSA complaint #11751690 — an unverified report by a vehicle owner.
The interior over head map light shorted out unexpectedly and cause a small burn inside the bezel for the lights and now they do not work. The wiring inside seems to be burned out from electrical surge that caused the overload.
NHTSA complaint #11750390 — an unverified report by a vehicle owner.
dash lights do not come on, the turn signals do not operate the horn does not sound. There's no display for speedometer or tachometer or odometer no reading for anything.
NHTSA complaint #11736801 — an unverified report by a vehicle owner.
The contact owns a 2010 Chrysler Town & Country. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly lost motive power. The failure caused a loss of power steering and power braking. The contact coasted the vehicle to the side of the road. The vehicle was turned off and restarted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 14V373000 (Electrical System, Air bags); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 168,000.
NHTSA complaint #11735808 — an unverified report by a vehicle owner.
The vehicle will be started and running and shut off. Driving down the road and all of the electrical shuts off, stops running and no gages work. You have to put the vehicle in N and restart. This is extremely dangerous as you never know when it will happen. driving down the interstate at 80mph or driving when you can't just pull over to get started again. Failure in the ignition is what we think. There is an active recall but not for our VIN 2013 Chrysler Town & Country vehicles may stall or shut off while driving due to a known recall regarding a faulty Wireless Ignition Node (WIN) module, which can allow the key to move from the "run" to "accessory" or "off" position.
NHTSA complaint #11731121 — an unverified report by a vehicle owner.
2014 Chrysler Town & Country experienced active diagnostic trouble code P2764 — Torque Converter Clutch Pressure Control Circuit Low. Vehicle was non-driveable. Authorized Chrysler dealership technician documented that voltage from TIPM to Valve Body was shorted to ground — confirming a wiring harness electrical defect. The dealership replaced the Valve Body three separate times without resolving the defect. The wiring harness was never permanently repaired despite being identified as the root cause. Manufacturer issued written admission that no repair could ensure resolution after 210 days out of service. The electrical short in the wiring harness affecting the transmission control circuit represents a safety defect that rendered the vehicle inoperable and uncontrollable during acceleration.
NHTSA complaint #11730074 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2011 Chrysler Town and Country. The contact stated that the vehicle was purchased from the Facebook Marketplace. The vehicle was taken to the DMV to be titled, and it was discovered that the title had been altered. The odometer reading was scratched off the title, and the numbers were unidentifiable. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 101,211, and at the time of registration, it was discovered that the mileage was unknown. The contact had not retrieved a Carfax report.
NHTSA complaint #11725873 — an unverified report by a vehicle owner.
It stalls to turn on even when I changed everything from, fuel pump, fuel pump relay, heater pumps, alternator, new battery. And it still won’t turn on it’s been happening for 4 months now. And I changed things that were recommended. I do my oil change every time I need as well.
NHTSA complaint #11715742 — an unverified report by a vehicle owner.
While driving my car it stopped all of a sudden leaving the car behind to slide out of control so not to hit me. A light came on. when I read the code it said vehicle ignition switch. This also happened a year ago only the car didn’t stop it slowed down to 5 miles an hour. I did repair it a year ago only for it to happen again. This is a very serious thing as I had my grand babies with me and the car behind me had three children.
NHTSA complaint #11714690 — an unverified report by a vehicle owner.
I was driving from getting my daughter from school and felt heat and saw smoke coming from under the dashboard. I immediately pulled over and pulled my daughter out of the car the dashboard became engulfed in flames. I was told by the fire department that it looked like and electrical and fuel issue under the dash. There are known problems with this vehicle catching fire but my cin number when I looked up recalls did not have any on it. My insurance company also stated they had many claims against the make model of vehicle regarding fire issues do to manufacturers issues.
NHTSA complaint #11713823 — an unverified report by a vehicle owner.
While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal lighting shut off, the radio shut off and the blower fan for heat shut off. I lost the ability to steer and brake (power steering went out) but managed to maneuver the vehicle to the right lane. The car would not respond to any acceleration attempt. I tried turning the key while coasting down the highway, the vehicle did not restart. I then put the vehicle into neutral and tried turning the key and it did not restart. I then turned the key to the off position and then tried to restart and it successfully started. My dash instruments illuminated, the radio and heat blower came back on and I was able to regain control of the vehicle.
NHTSA complaint #11713826 — an unverified report by a vehicle owner.
The contact owns a 2012 Chrysler Town and Country. The contact stated that while attempting to start the vehicle, the ignition switch malfunctioned, causing the vehicle to turn off. The contact stated that after wiggling the ignition key in the ignition switch, the vehicle started. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed the contact that there was no recall on the VIN related to a faulty ignition switch. The local dealer was not notified of the failure. The failure mileage was 90,288.
NHTSA complaint #11708382 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at approximately 35 MPH, the charging port located between the 2nd and 3rd row seating on the driver’s side caught on fire. No warning light was illuminated before the failure. The contact pulled off a busy roadway and pulled into a parking lot, all while her 3-year-old son was seated in the 2nd row rear driver's side seat and was being surrounded by smoke. The contact stated that it took approximately 10 minutes to pull over and safely exit the vehicle to remove her son from the vehicle. The contact's son received medical attention for smoke inhalation. The Police and local Fire Department arrived on the scene and extinguished the fire. A Fire report was filed however, the Fire report number was not provided. The origin of the fire was the 110-Volt charging port due to an electrical failure. The contact stated that the child seat was also damaged and needed to be replaced due to the plastic being burned. The vehicle was towed to the residence, where it remained for several weeks. However, the vehicle was later towed back to the local independent dealer where the vehicle was purchased and remained at the dealer for further investigation. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 136,000.
NHTSA complaint #11701442 — an unverified report by a vehicle owner.