Buick Lacrosse vs Plymouth Voyager

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Buick Lacrosse	Plymouth Voyager
Complaints on file	2,918	6,848
Model years covered	2005–2019	1978–2000
Worst model year	2006	1996
Best model year	2018	1998
Crashes reported	150	502
Fires reported	88	190
Injuries reported	80	343
Deaths reported	1	18
Most complained-about part	Electrical System	Brakes
Share of complaints involving harm	10.9%	15.4%

Buick Lacrosse by year

415 383 327 343 146 278 244 308 200 90 54 61 42 19 8

05 06 07 08 09 10 11 12 13 14 15 16 17 18 19

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 595 20.4%

Lights 502 17.2%

Engine & Cooling 257 8.8%

Airbags 252 8.6%

Steering 229 7.8%

Brakes 144 4.9%

Suspension 142 4.9%

Transmission & Drivetrain 139 4.8%

Plymouth Voyager by year

1 1 7 23 38 80 99 109 204 270 624 893 749 670 476 1,111 474 443 362 214

78 80 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 860 12.6%

Engine & Cooling 794 11.6%

Transmission & Drivetrain 783 11.4%

Airbags 594 8.7%

Body & Structure 549 8.0%

Seat Belts 543 7.9%

Electrical System 455 6.6%

Windows, Mirrors & Wipers 343 5.0%