Lexus ES350 vs BMW 328I
Both cars' complete complaint records, side by side.
Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.
| Measure | Lexus ES350 | BMW 328I |
|---|---|---|
| Complaints on file | 1,531 | 3,777 |
| Model years covered | 2007–2023 | 1996–2016 |
| Worst model year | 2007 | 2013 |
| Best model year | 2016 | 1998 |
| Crashes reported | 198 | 210 |
| Fires reported | 11 | 193 |
| Injuries reported | 120 | 159 |
| Deaths reported | 5 | 1 |
| Most complained-about part | Airbags | Engine & Cooling |
| Share of complaints involving harm | 21.8% | 14.9% |
Lexus ES350 by year
What breaks
Airbags
806
52.6%
Acceleration & Cruise Control
214
14.0%
Body & Structure
78
5.1%
Other & Unspecified
69
4.5%
Electrical System
52
3.4%
Brakes
50
3.3%
Windows, Mirrors & Wipers
48
3.1%
Transmission & Drivetrain
38
2.5%
BMW 328I by year
What breaks
Engine & Cooling
1,093
28.9%
Electrical System
684
18.1%
Airbags
604
16.0%
Other & Unspecified
179
4.7%
Transmission & Drivetrain
174
4.6%
Fuel & Propulsion
149
3.9%
Brakes
114
3.0%
Body & Structure
112
3.0%