Mercury Mystique vs Cadillac Deville

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Mercury Mystique	Cadillac Deville
Complaints on file	1,510	3,660
Model years covered	1994–2002	1964–2005
Worst model year	1995	2000
Best model year	1997	1995
Crashes reported	76	312
Fires reported	61	127
Injuries reported	69	263
Deaths reported	1	15
Most complained-about part	Engine & Cooling	Engine & Cooling
Share of complaints involving harm	13.7%	19.6%

Mercury Mystique by year

2 524 303 100 326 169 81 2 3

94 95 96 97 98 99 00 01 02

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 250 16.6%

Electrical System 204 13.5%

Transmission & Drivetrain 151 10.0%

Suspension 128 8.5%

Brakes 125 8.3%

Windows, Mirrors & Wipers 92 6.1%

Body & Structure 76 5.0%

Fuel & Propulsion 76 5.0%

Cadillac Deville by year

1 1 2 4 1 4 1 2 12 6 6 22 27 52 41 66 111 105 183 123 185 197 281 339 310 239 312 239 237 208 211 132

64 73 74 76 77 78 79 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 598 16.3%

Electrical System 491 13.4%

Brakes 429 11.7%

Airbags 311 8.5%

Steering 287 7.8%

Fuel & Propulsion 265 7.2%

Acceleration & Cruise Control 189 5.2%

Transmission & Drivetrain 167 4.6%