Scion XB vs Mercury Milan

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Scion XB	Mercury Milan
Complaints on file	1,291	3,220
Model years covered	2003–2015	2006–2011
Worst model year	2006	2010
Best model year	2004	2011
Crashes reported	156	132
Fires reported	37	16
Injuries reported	86	51
Deaths reported	2	2
Most complained-about part	Airbags	Airbags
Share of complaints involving harm	21.8%	6.2%

Scion XB by year

1 47 122 301 3 424 172 66 61 58 19 9 8

03 04 05 06 07 08 09 10 11 12 13 14 15

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 341 26.4%

Windows, Mirrors & Wipers 226 17.5%

Engine & Cooling 116 9.0%

Brakes 95 7.4%

Body & Structure 92 7.1%

Electrical System 85 6.6%

Acceleration & Cruise Control 73 5.7%

Steering 48 3.7%

Mercury Milan by year

251 505 522 251 1,430 261

06 07 08 09 10 11

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 780 24.2%

Brakes 579 18.0%

Steering 334 10.4%

Acceleration & Cruise Control 257 8.0%

Transmission & Drivetrain 245 7.6%

Engine & Cooling 243 7.5%

Fuel & Propulsion 180 5.6%

Lights 170 5.3%