FaultScore

Toyota Matrix vs Volkswagen Tiguan

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Toyota Matrix Volkswagen Tiguan
Complaints on file 1,422 3,473
Model years covered 2002–2012 2009–2026
Worst model year 2009 2018
Best model year 2011 2026
Crashes reported 170 105
Fires reported 14 38
Injuries reported 86 72
Deaths reported 2 1
Most complained-about part Airbags Engine & Cooling
Share of complaints involving harm 19.1% 6.2%

Toyota Matrix by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 409 28.8%
Engine & Cooling 136 9.6%
Brakes 73 5.1%
Tires 70 4.9%
Steering 55 3.9%

Volkswagen Tiguan by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks