62 of the
18,883 complaints filed about the Dodge Grand Caravan
are about the child seat —
0% of everything owners reported.
The worst model year for it is 1996.
I do not know the "cause" other than what would be a manufacture defect. The seat straps at the hip location are fraying. The seat was purchased in 2023, my daughter doesn't even use it consecutively.
NHTSA complaint #11587824 — an unverified report by a vehicle owner.
MY COMPLAINT IS THAT YOU CANNOT SAFELY INSTALL MORE THAN 3 FRONT FACING CAR SEATS INTO A MINI VAN. I PURCHASED A 2008 DODGE GRAND CARAVAN WITH SEATING FOR 7 THINKING THAT I WOULD BE ABLE TO PUT 5 CAR SEATS IN SAFELY. THERE ARE ONLY 3 TOP TEETHER ANCHORS, MEANING THAT I CANNOT PUT 4 FRONT FACING CAR SEATS INTO MY VEHICLE AS NEEDED. IT SEEMS THAT MOST MINIVANS ARE MADE THIS WAY, AND IN TALKING TO OTHER PARENTS, IT HAS LEAD ALOT OF PEOPLE TO INSTALL CAR SEATS WITHOUT USING TO TOP TEETHER.
NHTSA complaint #10278800 — an unverified report by a vehicle owner.
ON NOVEMBER 28, 2007 MY 2 YEAR OLD SON, DYLAN FISHER DEPETRO LOST HIS LIFE, ALONG WITH 9 MONTH OLD AMELIA DEMEUSE, TO A MINIVAN FIRE THAT ALSO SERIOUSLY INJURED TWO OTHERS IN THE TOWN OF LUXEMBURG, WI. OUR SON'S SITTER RAN SOME ERRANDS FOR ANOTHER LITTLE GIRL'S 1ST BIRTHDAY. WHILE SHE WAS IN A HARDWARE STORE, PURCHASING DECORATIONS, THE MINIVAN, HOLDING FIVE CHILDREN (ALONG WITH MY SON) CAUGHT FIRE. THE CAUSE REMAINS UNDER INVESTIGATION. I HOLD NO ANGER TOWARDS SUE LALUZERNE, THE SITTER. SHE LOVED MY SON AND MY SON LOVED HER. HOWEVER, I KNOW THAT MY SON'S DEATH WAS NOT IN VAIN. HE WAS CALLED HOME TO JESUS FOR A REASON AND I FEEL IT'S MY CALLING TO ENSURE THAT SOMETHING LIKE THIS NEVER HAPPENS AGAIN. THE MINIVAN WAS DESTROYED BY FIRE IN LESS THAN 5 MINUTES. MY SON WAS PRONOUNCED DEAD AT THE SCENE FROM SMOKE INHALATION AND SOOT. HE PROBABLY ONLY TOOK TWO BREATHS BEFORE BECOMING UNCONSCIOUS. ALTHOUGH THE CAUSE HAS NOT BEEN DETERMINED, I FIRMLY BELIEVE THAT THERE IS NO EXCUSE FOR A VEHICLE BECOMING CONSUMED IN FLAMES IN SUCH A SHORT TIME. MY SON WAS IN A CAR SEAT THAT WAS BUILT INTO THE MINIVAN; A SEAT THAT CONTAINED HIGHLY FLAMMABLE, TOXIC MATERIALS. WE ARE WORKING WITH GIL ROSS, A LAWYER OUT OF CHICAGO, TO HELP US DURING THIS TIME. THERE IS NO AMOUNT OF MONEY THAT COULD EVER EASE THE PAIN OF LOSING MY CHILD. WHAT I REALLY WANT TO HAPPEN OUT OF ALL OF THIS IS FOR THE AUTO INDUSTRY TO STOP USING FLAMMABLE MATERIALS IN THEIR SEATS, ESPECIALLY IF CAR SEATS ARE BUILT IN. I WANT PEOPLE TO BE TRAINED IN THE USE OF CAR SEATS IN CPR CLASSES ACROSS THE NATION AND A MECHANISM FOR QUICK RELEASE OF A CAR SEAT IN THE EVENT OF AN ACCIDENT OR FIRE. I ASK FOR YOUR HELP IN MAKING THE WORLD AWARE OF THIS SAFETY ISSUE AND HELPING US TO CHANGE THE SAFETY STANDARDS. MY SON DESERVES THIS. THANK YOU.
NHTSA complaint #10217449 — an unverified report by a vehicle owner.
DT*: THE CONTACT STATED WHILE MAKING A TURN TRAVELING 25 MPH, THE CHILD SAFETY SEAT UNLATCHED FROM THE BASE AND FLIPPED OVER. NOW THE SEAT MUST BE PUSHED IN MULTIPLE TIMES TO ENSURE IT IS LATCHED TO THE BASE. THIS IS A COSCO 22-630 MRC MANUFACTURED JULY 26, 2005.
NHTSA complaint #10163975 — an unverified report by a vehicle owner.
DT: THERE IS AN INTEGRATED CHILD SEAT MADE INTO THE VEHICLE. IF THE SEAT IS NOT CLICKED IN PROPERLY IT WILL ALLOW THE ENTIRE SEAT TO TILT FORWARD. CONSUMER'S CHILD WAS INJURED WHILE THEY WERE DRIVING AT 15 KM. HOSPITAL REPORTS WERE AVAILABLE. THE CONSUMER FELT THAT THERE SHOULD BE SOME TYPE OF RESTRAINT TO KEEP THE SEAT FROM MOVING FORWARD OR IF THERE COULD BE SOME TYPE OF WARNING SYSTEM ON THE DASH FOR EXAMPLE A CHECK CHILD SEAT LIGHT. SHE CONTACTED THE MANUFACTURER, AND THEY TOLD HER THAT THEY WERE INDUSTRY STANDARDS. THE CONSUMER WAS LOCATED IN ONTARIO, CANDA. THE CHILD SEAT IS A DODGE.
NHTSA complaint #10133348 — an unverified report by a vehicle owner.
EVENFLO TRIUMPH MODEL # 359128P1, DOM 10/21/2003. THE CHILD WAS CHOKING OFF THE MATERIAL FROM BOTH SIDES OF ARM REST. CHILD WAS ABLE TO PULL UNDERNEATH THE CAR SEAT AND PLACE THE MATERIAL INSIDE OF HIS MOUTH.
NHTSA complaint #10095289 — an unverified report by a vehicle owner.
INTEGRATED CHILD SEAT LOCATED IN THE MIDDLE ROW HAD A FIVE POINT HARNESS SYSTEM. THE CABLE THAT LOCKED THE SEAT BELT IN PLACE BROKE, AND SEAT BELT WILL NOT STAY FASTENED.
NHTSA complaint #10049925 — an unverified report by a vehicle owner.
THE REAR SEATBELTS ON THE REAR BENCH OF OUR 2002 DODGE GRAND CARAVAN DO NOT STAY LATCHED ON OUR CARSEATS. IN JUNE OF 2003 I NOTIFIED DODGE AND THEY STATED THEY HAD NOT RECEIVED ANY COMPLAINTS REGARDING THIS ISSUE. THEY NOW HAVE MY COMPLAINT - REFERRAL #11380233. THE REAR BENCH IS ALSO NOT LATCH EQUIPPED BUT DOES HAVE ONE REAR TOP TETHER ANCHOR PLACED IN THE MIDDLE. I HAVE 3 (SOON TO BE 4) CHILDREN IN CARSEATS. I WAS UNDER THE IMPRESSION THAT ALL SEATS WERE TO BE LATCH COMPATIBLE IN ALL POSITIONS. AS FOR THE SEATBELT ISSUE, THE DEALER CLAIMED IGNORANCE TO THE INTERNET SO I HAVE PRINTED OFF THE STORIES ON UNSAFEBELTS.COM TO TAKE TO THEM TODAY WHEN I GO TO PICK IT UP. THEY CLAIM THEY HAVE NOT BEEN ABLE TO TRIGGER THE RESPONSE - BUT THEN THEY DIDN'T TRY TO BUCKLE IN ONE OF MY MANY CARSEATS EITHER SO THEY WILL BE DOING THAT TODAY.
NHTSA complaint #10030393 — an unverified report by a vehicle owner.
I HAVE A 2003 DODGE GRAND CARAVAN SE WITH THE MIDDLE CHILD BENCH SEATS. MY 4 YEAR OLD SON PUT HIS JUICE CUP DOWN BETWEEN HIM AND THE INFANT SEAT BUCKLED NEXT TO HIM. THE JUICE CUP HIT THE SEAT BELT RELEASE FOR THE INFANT SEAT AND RELEASED IT. THIS IS VERY DISTURBING THAT THIS CAN HAPPEN. IF I HADN'T HEARD THE CLICK OF THE RELEASE , I WOULD NOT HAVE KNOWN MY 4 MONTH OLD DAUGHTER WAS UNPROTECTED. *NLM
NHTSA complaint #10018734 — an unverified report by a vehicle owner.
INTERNAL MECHANICAL FAILURE OF INTEGRATED CHILD SAFETY SEAT, RIGHT HAND SIDE. THE CABLE ASSEMBLY IN THE SEAT MODULE HAS FAILED. THIS CABLE ASSEMBLY LOCKS THE RETRACTABLE SHOULDER BELTS. THE CABLE HOOKS DIRECTLY TO THE LATCH PLATE AND WHEN THE BELT BUCKLE IS CONNECTED TO THE LATCH PLATE THE PLATE'S FORWARD MOVEMENT PULLS THE CABLE CAUSING THE SHOULDER BELT'S RETRACTOR TO LOCK. THIS CABLE CONNECTION HAS SEPARATED FROM THE LATCH PLATE (CABLE END IS ALSO FRAYED WITH THREE STRANDS LEFT ON IT'S END), RENDERING THE SHOULDER BELTS, RETRACTOR ASSEMBLY UNLOCKABLE. THIS IS A VERY UNSAFE CONDITION FOR ANY CHILDS LIFE IF VEHICLE IS IN AN ACCIDENT AND SHOULDER BELTS DO NOT RESTRAIN THE CHILD IN THE SEAT LIKE IS SUPOSSED TO. LEFT HAND ICSS ALSO HAS A PROBLEM WITH THE SEAT CUSHION PIVOT FRAME WHICH IS TWISTED AT LEFT ATTACHED POINT. DEALER SAYS THERE IS NO WARRANTY COVERAGE. THAT THE SEAT MODULES NEED TO BE REPLACED AND COSTS ON AN ESTIMATE OF $1,300+. I, REFUSE TO PAY ANY AMOUNT WHEN MY GUT FEELING IS THAT CHRYSLER HAS PUT OUT THESE ICSS WHICH ARE HAVING THE SAME PROBLEM I'M HAVING NOW FOR A FEW YEARS NOW. CHRYSLER ON 01/02/03 TOLD ME THAT IF I PAY THE FIRST $800+ THAT THEY WOULD PAY THE REMAINING DIFFERENCE. NOW, TO ME THIS IS LIKE SAYING YES, WE KNOW WE HAVE PROBLEMS WITH THESE ICSS SO WE ARE WILLING TO HELP. WELL, AFTER READING SO MANY LIKE COMPLAINTS ABOUT THESE ICSS, I FEEL THAT CHRYSLER SHOULD REALIZE THAT EVERY TIME A CHILD IS PLACED IN THEIR "CHRYSLER" ICSS THAT THE CHILD'S LIFE IS IN THEIR HANDS. THEY NEED TO OWN-UP TO FLAWS OF ENGINEERING AND FIX THESE SEATS SO THAT WE THE CUSTOMER CAN TRUST IN THEIR PRODUCT.. ANY INFORMATION YOU COULD PROVIDE, I WOULD APPRECIATE IT. RESPECTFULLY, SEVERINO L. RODRIGUEZ
NHTSA complaint #10000697 — an unverified report by a vehicle owner.
THE SEAT BELT ON BOTH INTEGATED CHILD SEATS FAILED WITHIN A MONTH OF EACH OTHER. ONE FAILED WHILE VAN WAS IN MOTION WITH CHILD IN SEAT. THE LATCH SYSTEM THAT LOCKS THE SHOULDER BELTS BROKE. THIS FAILURE PREVENTS THE SHOULDER BELTS FROM SAFELY RESTRAINING A CHILD IN THE SEAT. THE DEALER WAS CONTACTED. FAILURE WAS DETERMINED TO BE SOMETHING IN THE CABLE ASSEMBLY THAT LOCKS SHOULDER BELTS AFTER BUCKLE IS LATCHED. I WAS TOLD REPAIR WAS NOT POSSIBLE AND COMPLETE SEAT REPLACEMENT WAS MY ONLY OPTION. MY CONCERN IS THAT THIS FAILURE COULD PUT A CHILD IN SEVERE RISK IF IT HAPPEN DURING AN ACCIDENT. DT
NHTSA complaint #769062 — an unverified report by a vehicle owner.
THE VAN WAS TAKEN TO THE DEALER BECAUSE THE SEAT BELT FOR THE BUILT IN CAR SEAT HAD BROKEN. IT WAS INSPECTED AND CONSUMER WAS INFORMED IT WAS A DEFECT FROM THE FACTORY. DAIMLER-CHRYSLER REFUSED TO FIX IT AT THEIR COST.
NHTSA complaint #566364 — an unverified report by a vehicle owner.
NHTSA RECALLS 97I001000 & 98V185000 INTEGRATED SEAT; OWNER HAS A PROBLEM DUE TO DEALERSHIP REPLACING REGULAR BENCH SEAT WITH AN INTEGRATED CHILD SAFETY SEAT BENCH. OWNER IS AWARE OF RECALLS FOR INTEGRATED CHILD SAFETY SEAT BENCH, BUT MANUFACTURER DECLINES DUE TO VIN. BUT WHAT ABOUT SEAT WHICH WAS REPLACED BY DEALERSHIP? NO FURTHER ASSISTANCE GIVEN BY MANUFACTURER OR DEALERSHIP. PLEASE DESCRIBE DETAILS.
NHTSA complaint #8018972 — an unverified report by a vehicle owner.
IN THE BUILT-IN CARSEATS FOR CHILDREN, THE SEAT BELT THAT LATCHES ACROSS THE CHEST AREA IS ABLE TO BE PULLED APART WITH YOUR HANDS. IN FACT, MY DAUGHTER, WHO WAS 4 YEARS AT THE TIME, JUST STRETCHED AND THE SEAT BELT POPPED OPEN WITH HER CHEST. WE RECENTLY WENT CAR SHOPPING AND PULLED ON OTHER BUILT-IN CAR SEAT SEATBELTS AND THEY TOO WERE EASILY PULLED APART WITH OUR HANDS.
NHTSA complaint #766208 — an unverified report by a vehicle owner.
THE CONSUMERS CHILD DOES NOT FIT PROPERLY INTO THE INTEGRATED CHILD SAFETY SEAT WHICH SAY IT HOLDS CHILDREN 22 LBS. AND OVER, THE STRAPS ARE VERY LOOSE EVEN AT THE TIGHTEST POSITION. NLM
NHTSA complaint #566815 — an unverified report by a vehicle owner.
CONSUMER STATES THE BUILT IN CHILD SAFETY SEAT LATCH PINCHES BOTH INFANTS WHO USE THIS SEAT, BOTH OF THE CHILDREN ARE WELL UNDER THE 50 POUND LIMIT FOR THE SEAT. *SLC
NHTSA complaint #562605 — an unverified report by a vehicle owner.
WHILE PLACING A PURSE ON THE FLOOR NEXT TO THE DRIVER'S SEAT, THE DRIVER'S SEAT BELT BUCKLE INADVERTANTLY RELEASED. ALSO, WHILE A PASEENGER IN THE CENTER BENCH SEAT WAS BUCKLING THEIR SEATBELT, THE SEATBELT ON THE CHILD'S BOOSTER SEAT NEXT TO IT RELEASED.
NHTSA complaint #760266 — an unverified report by a vehicle owner.