Owners have filed 1,965 complaints
about the 2008 Dodge Grand Caravan with NHTSA between 2008 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 1 of 28 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Dodge Grand Caravan. 50 means typical for this
model; 100 means roughly double.
Severity — 25
4.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 36
21% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2008 compares with every other Dodge Grand Caravan
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Pressure Monitoring AND Regulating Systems
2226.5%
Automatic Transmission
1518.1%
Body
1315.7%
AIR Conditioner
1012.0%
Door
89.6%
Valve
56.0%
Wheel Bearing
56.0%
Rotor
56.0%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
100.8%
1,000 – 9,999 miles
463.7%
10,000 – 24,999 miles
12310.0%
25,000 – 49,999 miles
17714.4%
50,000 – 74,999 miles
22017.9%
75,000 – 99,999 miles
27522.4%
100,000 – 149,999 miles
27822.7%
150,000+ miles
988.0%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2008 Dodge Grand Caravan w/SAB
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2008peak 113Jul 2026
NHTSA investigations into the 2008 Dodge Grand Caravan
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP14004Opened 25 Sep 2014Closed 24 Jul 2015ELECTRICAL SYSTEM
Totally Integrated Power Module Failure
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to...
RQ14002Opened 16 Jun 2014Closed 2 Mar 2015AIR BAGS
Air Bag Non-Deployment/Engine Stall
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of...
Recalls on the 2008 Dodge Grand Caravan
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
20V396000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Risk: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
16V047000
AIR BAGS:FRONTAL
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Risk: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
14V373000
ELECTRICAL SYSTEM:IGNITION:SWITCH
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
14V055000
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Risk: Failure of the rear axle may increase the risk of a crash.
11V394000
AIR BAGS:FRONTAL
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Risk: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
10V611000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.
Risk: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
10V235000
ELECTRICAL SYSTEM:WIRING
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. SOME OF THE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION.
Risk: A SHORT CIRCUIT COULD OCCUR INSIDE THE SLIDING DOOR, OVERHEATING THE LATCH, POSSIBLY RESULTING IN A FIRE.
09V351000
SERVICE BRAKES, HYDRAULIC
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Risk: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2020311188,249 units in Canada
Airbag
Issue: On certain vehicles, the emblem on the steering wheel could become loose. If this happens, the emblem or its retainers could become projectiles when the airbag inflates in a crash. Safety Risk: Loose parts that are projected toward the occupants when an airbag deploys could increase the risk of an injury. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to replace the airbag cover on the steering wheel.
Recall 20194205,327 units in Canada
Other
Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
Recall 201604430,284 units in Canada
Airbag
On certain vehicles, a defect in the Occupant Restraint Control (ORC) system could result in inadvertent airbag / seatbelt pretensioner deployment, or prevent airbags / seatbelt pretensioners from deploying when warranted. Unintended airbag / seatbelt pretensioner deployment, in a non-warranted (non-impact) situation, could startle the driver, and could result in a vehicle crash causing injury and/or property damage. Furthermore, failure of the airbags / seatbelt pretensioners to deploy in a crash when warranted could increase the risk of injury to vehicle occupants. Correction: Dealers will replace the Occupant Restraint Control (ORC) module.
Recall 2015250161,349 units in Canada
Electrical
On certain vehicles, the Wireless Ignition Node (a.k.a ignition switch) may allow the ignition key to inadvertently move from the ON position to the accessory (ACC) position while driving, causing the engine to shut off. This would result in a loss of motive power, power steering and power brakes, and would disable the airbags as well as other supplemental restraint systems (SRS). Increased steering and braking effort and a loss of motive power could increase the risk of a crash causing injury and/or damage to property. Loss of airbag / SRS function in a crash that warrants airbag deployment and/or other supplemental restraint system function could increase the risk of injury to vehicle occupants. Correction: Dealers will install a revised WIN module and frequency operated button ignition key (FOBIK). Note: Until the correction is performed, owners are advised to remove all objects from the FOBIK (Ignition Key) such as additional keys, key chains, etc, leaving only the FOBIK (ignition key). After starting the vehicle, drivers should ensure that the key is securely and correctly aligned in the “ON” position before driving the vehicle. Note: This recall supersedes recalls 2011096 and 2014261. Vehicles having been serviced as part of these previous recalls will require re-inspection and repair.
Recall 201426197,496 units in Canada
Electrical
On certain vehicles, the Wireless Ignition Node (a.k.a ignition switch) may allow the ignition key to inadvertently move from the ON position to the accessory (ACC) position while driving, causing the engine to shut off. This would result in a loss of motive power, power steering and power brakes, and would disable the airbags as well as other supplemental restraint systems (SRS). Increased steering and braking effort and a loss of motive power could increase the risk of a crash causing injury and/or damage to property. Loss of airbag / SRS function in a crash that warrants airbag deployment and/or other supplemental restraint system function could increase the risk of injury to vehicle occupants. Correction: Dealers will install a revised WIN module and frequency operated button ignition key (FOBIK). Note: Until the correction is performed, owners are advised to remove all objects from the FOBIK (Ignition Key) such as additional keys, key chains, etc, leaving only the FOBIK (ignition key). After starting the vehicle, drivers should ensure that the key is securely and correctly aligned in the “ON” position before driving the vehicle. Note: This recall is superseded by recall 2015-250.
Recall 2014031166 units in Canada
Structure
On certain vehicles modified for wheelchair accessibility by the Liberty Motor Company Inc., the rear axle may fracture due to a combination of corrosion damage and operation on rough roads. If the rear axle fractures, vehicle handling may be adversely affected, creating the risk of a crash and increasing the risk of injury and/or property damage. Correction: Freedom Motors assigned service shops will inspect axles and reinforce or replace as necessary.
Recall 201128250,250 units in Canada
Airbag
Certain vehicles may experience condensate (water) leakage from the Heater Ventilation and Air Conditioning (HVAC) drain grommet onto the occupant restraint control module. This could lead to illumination of the airbag warning lamp, and could cause inadvertent airbag deployment. Unintended airbag deployment, in a non-warranted (non-impact) situation, could startle the driver, which could result in a vehicle crash causing property damage and/or personal injury. In some instances, inadvertent deployment could cause minor injuries to vehicle occupants. Correction: Dealers will replace the occupant restraint control module. Note: This campaign follows recall 2010437 (Chrysler K25) where dealers replaced the HVAC drain grommet to correct the cause of the condensate leakage.
Recall 201043749,823 units in Canada
Airbag
Certain vehicles may experience a water leak at the Heater Ventilation and Air Conditioning (HVAC) drain grommet. This could lead to illumination of the airbag light and a potential inadvertent airbag deployment, which may increase the risk of a crash. Correction: Dealers will replace the HVAC drain grommet.
Reports where the owner recorded a crash, a fire, an injury or a death.
Bensalem, PACrash6 injured
SEAT BELTS
On 4/22/22 a lady hit my van so hard and no air bags deploy. I hit my head on the steering wheel and it never came out. No air bags in my van came out. Also the seal belts didn't hold anyone into place.
NHTSA complaint #11462081 — an unverified report by a vehicle owner.
Bensalem, PACrash6 injured
AIR BAGS
On 4/22/22 a lady hit my van so hard and no air bags deploy. I hit my head on the steering wheel and it never came out. No air bags in my van came out. Also the seal belts didn't hold anyone into place.
NHTSA complaint #11462081 — an unverified report by a vehicle owner.
at 200,000 milesFestus, MOCrash1 injured
AIR BAGS
I WAS INVOLVED IN AN ACCIDENT ON JUNE 15TH, 2019. I HIT A HIGHWAY CONCRETE MEDIAN DIVIDER HEAD ON AT APPROXIMATELY 60MPH. THE DRIVER, PASSENGER OR SIDE CURTAIN AIRBAGS DID NOT DEPLOY.
NHTSA complaint #11220884 — an unverified report by a vehicle owner.
Branchland, WVFire
UNKNOWN OR OTHER
SPONTANEOUS FIRE IN THE REAR DRIVER SIDE AFTER PARKED FOR HOURS. *DT CONSUMER STATED THE WIRES AROUND THE FUSES WEREN'T BURNT. IT'S ALL IN THE BACK. AROUND THE BACK HATCH AND DRIVER SIDE IN THE TRUNK. IT MELTED THE BACK HATCH SO THAT YOU CAN'T EVEN OPEN IT. I'M GUESSING WHERE IT WAS LOCKING AND UNLOCKING ON ITS OWN IT SHORTED OUT BACK THERE. CONSUMER SOLD THE PARTS.
NHTSA complaint #11207229 — an unverified report by a vehicle owner.
Branchland, WVFire
ELECTRICAL SYSTEM
SPONTANEOUS FIRE IN THE REAR DRIVER SIDE AFTER PARKED FOR HOURS. *DT CONSUMER STATED THE WIRES AROUND THE FUSES WEREN'T BURNT. IT'S ALL IN THE BACK. AROUND THE BACK HATCH AND DRIVER SIDE IN THE TRUNK. IT MELTED THE BACK HATCH SO THAT YOU CAN'T EVEN OPEN IT. I'M GUESSING WHERE IT WAS LOCKING AND UNLOCKING ON ITS OWN IT SHORTED OUT BACK THERE. CONSUMER SOLD THE PARTS.
NHTSA complaint #11207229 — an unverified report by a vehicle owner.
at 134,000 milesMemphis, TNCrash
AIR BAGS
THEY DID NOT OPEN IN 3 VAN WREAKS - THE FAULTY TIPM FUSE BOXES WERE PUT IN AT THE FACTORY (RECONDITIONED FUSE BOXES) DODGE HAS ADMITTED TO THIS IN THE DODGE DURANGO'S. THERE ARE MANY MANY MORE MODELS IN THE CHRYSLER/DODGE GROUP OF CARS AND TRUCKS WITH THIS SAME PROBLEM BUT THEY ARE MAKING MONEY HAND OVER FIST AT THEIR REPAIR SHOPS SO WHY FIX IT THERE IS A EASY FIX THEY ARE NOT TELLING YOU ABOUT,THE CAPACITORS IN YOUR CAR,VAN OR TRUCK ARE OVER LOADING TO FIX ALL YOU HAVE TO DO IS DISCONNECT THE BATTERY BOTH THE NEGATIVE AND POSITIVE SIDES FOR 24 THE FIST TIME, THEN 3 HOURS,THEN AGAIN EACH TIME FOR 1 HOUR WHEN YOU SEE A FAULTY LIGHT COME ON OR LIGHTS ON YOU DASH PANEL FLASHING OR YOUR ENGINE SHUTS OFF WHILE DRIVING.THIS SHOULD CLEAR UP AFTER 3 TIMES OF DOING THIS.THIS WORKED FOR ME MY VAN DOES NOT SHUT OFF ANYMORE,NO MORE DASH LIGHTS FLASHING.YOU MAY HAVE TO DO THIS MORE THAN 3 TIMES ?.BUT IT WORKS HAS BEEN OVER A YEAR NOW. HAPPEN WHILE DRIVING AND SITTING STILL.
NHTSA complaint #11196979 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Brooklyn, NY
AIR BAGS
Subject: Manufacturer and Dealer Non-Compliance / Obstruction of Federal Safety Recalls Vehicle: 2008 Dodge Grand Caravan Description of Problem: I am filing a formal complaint against Fiat Chrysler Automobiles (FCA)/Mopar and its authorized dealer network for active non-compliance, negligence, and obstruction regarding 7 open federal safety recalls on my vehicle. Authorized franchise dealerships have repeatedly refused to initiate the recall process, scan my vehicle's VIN, or open a formal Repair Order to place required parts on backorder. One dealership nonchalantly dismissed the safety hazards, claiming parts are entirely unavailable because the recalls date back to 2010.( United Chrysler Dodge Jeep Ram at Jeep Ram [XXX]) Another dealership employee, Craig, used hostile and coercive tactics when discussing service terms, creating an intimidating environment that makes it a safety risk for me to physically bring my vehicle to that location.(Star Chrysler Jeep Dodge FIAT 21110 Jamaica Ave Queens Village, NY 11428) On July 27, 2026, I contacted Mopar Corporate Customer Care to escalate this dealer non-compliance. I spoke with agent Sam under Corporate Case Number XXX. Agent Sam actively obstructed my efforts to secure a remedy. He falsely claimed to be contacting local dealers to check inventory, but when I offered to call those same locations, conference, to verify his claims, he strongly resisted. I asked to speak to a supervisor to escalate the agent's deceptive behavior and the dealer denials, but I was told the supervisor was completely unavailable and could only offer a callback within 24 hours. Under federal law, safety recalls do not expire. Manufacturers and their authorized dealers are legally obligated to provide a free remedy, log vehicle details, and procure parts. Mopar Corporate and its dealer network are actively prioritizing standard brush-offs and administrative evasion over public safety, with 7 recalls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
NHTSA complaint #11753124 — an unverified report by a vehicle owner.
Brooklyn, NY
UNKNOWN OR OTHER
Subject: Manufacturer and Dealer Non-Compliance / Obstruction of Federal Safety Recalls Vehicle: 2008 Dodge Grand Caravan Description of Problem: I am filing a formal complaint against Fiat Chrysler Automobiles (FCA)/Mopar and its authorized dealer network for active non-compliance, negligence, and obstruction regarding 7 open federal safety recalls on my vehicle. Authorized franchise dealerships have repeatedly refused to initiate the recall process, scan my vehicle's VIN, or open a formal Repair Order to place required parts on backorder. One dealership nonchalantly dismissed the safety hazards, claiming parts are entirely unavailable because the recalls date back to 2010.( United Chrysler Dodge Jeep Ram at Jeep Ram [XXX]) Another dealership employee, Craig, used hostile and coercive tactics when discussing service terms, creating an intimidating environment that makes it a safety risk for me to physically bring my vehicle to that location.(Star Chrysler Jeep Dodge FIAT 21110 Jamaica Ave Queens Village, NY 11428) On July 27, 2026, I contacted Mopar Corporate Customer Care to escalate this dealer non-compliance. I spoke with agent Sam under Corporate Case Number XXX. Agent Sam actively obstructed my efforts to secure a remedy. He falsely claimed to be contacting local dealers to check inventory, but when I offered to call those same locations, conference, to verify his claims, he strongly resisted. I asked to speak to a supervisor to escalate the agent's deceptive behavior and the dealer denials, but I was told the supervisor was completely unavailable and could only offer a callback within 24 hours. Under federal law, safety recalls do not expire. Manufacturers and their authorized dealers are legally obligated to provide a free remedy, log vehicle details, and procure parts. Mopar Corporate and its dealer network are actively prioritizing standard brush-offs and administrative evasion over public safety, with 7 recalls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
NHTSA complaint #11753124 — an unverified report by a vehicle owner.
Brooklyn, NY
ELECTRICAL SYSTEM
Subject: Manufacturer and Dealer Non-Compliance / Obstruction of Federal Safety Recalls Vehicle: 2008 Dodge Grand Caravan Description of Problem: I am filing a formal complaint against Fiat Chrysler Automobiles (FCA)/Mopar and its authorized dealer network for active non-compliance, negligence, and obstruction regarding 7 open federal safety recalls on my vehicle. Authorized franchise dealerships have repeatedly refused to initiate the recall process, scan my vehicle's VIN, or open a formal Repair Order to place required parts on backorder. One dealership nonchalantly dismissed the safety hazards, claiming parts are entirely unavailable because the recalls date back to 2010.( United Chrysler Dodge Jeep Ram at Jeep Ram [XXX]) Another dealership employee, Craig, used hostile and coercive tactics when discussing service terms, creating an intimidating environment that makes it a safety risk for me to physically bring my vehicle to that location.(Star Chrysler Jeep Dodge FIAT 21110 Jamaica Ave Queens Village, NY 11428) On July 27, 2026, I contacted Mopar Corporate Customer Care to escalate this dealer non-compliance. I spoke with agent Sam under Corporate Case Number XXX. Agent Sam actively obstructed my efforts to secure a remedy. He falsely claimed to be contacting local dealers to check inventory, but when I offered to call those same locations, conference, to verify his claims, he strongly resisted. I asked to speak to a supervisor to escalate the agent's deceptive behavior and the dealer denials, but I was told the supervisor was completely unavailable and could only offer a callback within 24 hours. Under federal law, safety recalls do not expire. Manufacturers and their authorized dealers are legally obligated to provide a free remedy, log vehicle details, and procure parts. Mopar Corporate and its dealer network are actively prioritizing standard brush-offs and administrative evasion over public safety, with 7 recalls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
NHTSA complaint #11753124 — an unverified report by a vehicle owner.
Mount Airy, NC
AIR BAGS
i had steve white motors 3470 hwy 70 se newton nc 28658 828-464-3458 service this recall;but, the recall says incomplete.
NHTSA complaint #11682823 — an unverified report by a vehicle owner.
Houston, TX
UNKNOWN OR OTHER
Unknown
NHTSA complaint #11651069 — an unverified report by a vehicle owner.
Newark, OH
POWER TRAIN
Car transmission is reacting very poorly will jump up and down and stall in the middle of the road manufacturer's safety problem and not sure all the problems but I know it's the transmission defect and the safety problem they never fixed it when they manufactured very unsafe transmission needs to be recalled
NHTSA complaint #11635253 — an unverified report by a vehicle owner.
Lilburn, GA
AIR BAGS
Airbag light is on.
NHTSA complaint #11603518 — an unverified report by a vehicle owner.
at 54,000 milesSheridan, IN
ELECTRICAL SYSTEM:IGNITION:MODULE
The contact owns a 2008 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed and making a turn the vehicle stalled. The contact stated that the vehicle could not be restarted and was towed to the residence. The contact diagnosed the vehicle WIN Module failure. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.
NHTSA complaint #11581802 — an unverified report by a vehicle owner.
at 75,000 milesVan Wert, OH
EXTERIOR LIGHTING
The contact owns a 2008 Dodge Grand Caravan. The contact stated that the vehicle was designed with plastic headlamps that became foggy over time, causing the headlights to become extremely dim. The contact stated that the failure had reduced the visibility of the roadway while driving. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000. The VIN was unavailable.
NHTSA complaint #11562116 — an unverified report by a vehicle owner.
Reform, AL
AIR BAGS
2008 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 20V-396.
NHTSA complaint #11511735 — an unverified report by a vehicle owner.
Reform, AL
STEERING: STEERING WHEEL/HANDLE BAR
2008 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 20V-396.
NHTSA complaint #11511735 — an unverified report by a vehicle owner.
Kingwood, TX
ELECTRICAL SYSTEM
SHIFT LEVER PLACED IN TO PARK WILL NOT RELEASE KEY FOB, KEEPING THE VEHICLE IN ACCESSORY MODE AND DRAINING BATTERY. OCCASSIONALLY SHIFTING BACK AND FORTH FROM 'PARK' TO OTHER POSITIONS AND BACK TO 'PARK' WILL CAUSE THE IGNITION TO RELEASE KEY FOB AS NORMAL. EVENTUALLY FOUND ON FORUMS THAT FLICKING THE SHIFTER BUTTON ONCE IN PARK WILL HELP DEPRESS MICROSWITCH AND ALLOW IGNITION TO TURN OFF, THUS RELEASEING FOB. EVENTUALLY THIS STOPPED WORKING AS WELL. MY FIRST FIX WAS REMOVING THE DASH AND BENDING THE MICROSWITCH LEG SO THAT MORE FIRM CONTACT WAS MADE BY SHIFT ARM WHEN PLACED IN 'PARK.' THIS EVENTUALLY STOPPED WORKING AGAIN. I FINALLY REMOVED DASH AND DISPLACED MICROSWITCH SO THAT IT PROTRUDES THROUGH IGNITION RING AND HANGS OUT NEAR THE KEY FOB. NOW WHEN I PARK, I MANUALLY PRESS THE MICROSWITCH AND THE IGINITION RELEASES THE FOB FULLY EVERY TIME! OTHERWISE YOU'RE STUCK REPLACING THE ENTIRE SHIFT ASSEMBLY FOR OVER $200 FOR PARTS AND MORE FOR WHATEVER LABOR IS CHARGED! ALL FOR A $2 MICROSWITCH THAT IS POSITIONED WRONG.
NHTSA complaint #11489708 — an unverified report by a vehicle owner.
Roseville, CA
UNKNOWN OR OTHER
The heat exhaust from the motor heats the forward cab even if all of the vents are closed.
NHTSA complaint #11484714 — an unverified report by a vehicle owner.
Roseville, CA
ENGINE
The heat exhaust from the motor heats the forward cab even if all of the vents are closed.
NHTSA complaint #11484714 — an unverified report by a vehicle owner.
Bensalem, PACrash6 injured
SEAT BELTS
On 4/22/22 a lady hit my van so hard and no air bags deploy. I hit my head on the steering wheel and it never came out. No air bags in my van came out. Also the seal belts didn't hold anyone into place.
NHTSA complaint #11462081 — an unverified report by a vehicle owner.
Bensalem, PACrash6 injured
AIR BAGS
On 4/22/22 a lady hit my van so hard and no air bags deploy. I hit my head on the steering wheel and it never came out. No air bags in my van came out. Also the seal belts didn't hold anyone into place.
NHTSA complaint #11462081 — an unverified report by a vehicle owner.
at 110,000 milesOakville, CT
POWER TRAIN
The contact owns a 2008 Dodge Grand Caravan. The contact stated that while driving at various speed, the transmission made an abnormal whining sound upon depression of the accelerator pedal. The contact stated that the service engine warning light remained illuminate on the instrument panel. The contact stated that after he pulled over and restarted the vehicle, the vehicle resumed normal operation. The contact had taken the vehicle to an independent mechanic who informed him that the transmission needed to be replaced. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 110,000. The VIN was not available.
NHTSA complaint #11432105 — an unverified report by a vehicle owner.
at 110,000 milesOakville, CT
ENGINE
The contact owns a 2008 Dodge Grand Caravan. The contact stated that while driving at various speed, the transmission made an abnormal whining sound upon depression of the accelerator pedal. The contact stated that the service engine warning light remained illuminate on the instrument panel. The contact stated that after he pulled over and restarted the vehicle, the vehicle resumed normal operation. The contact had taken the vehicle to an independent mechanic who informed him that the transmission needed to be replaced. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 110,000. The VIN was not available.
NHTSA complaint #11432105 — an unverified report by a vehicle owner.
Upper Chichester, PA
AIR BAGS
The vehicle entered "limp home" mode on a busy highway. After a little research, I found out that this could be caused by a short in wiring. There was already a recall on this vehicle related to the wiring harnesses in the rear sliding doors. At the time, we were experiencing no issues, but took it anyway where we were told that everything was OK and as far as I know, no work was done to correct the potential defect. Subsequently that assembly has fallen apart on both sides and now we're left with a vehicle that repeatedly enters limp home mode often at very inconvenient times, triggering the wipers, as well as all the lights on the dashboard. We'd really like to know that this known issue can be fixed and that Chrysler/Dodge didn't actually put an expiration date on safety.
NHTSA complaint #11431072 — an unverified report by a vehicle owner.
Upper Chichester, PA
ELECTRICAL SYSTEM
The vehicle entered "limp home" mode on a busy highway. After a little research, I found out that this could be caused by a short in wiring. There was already a recall on this vehicle related to the wiring harnesses in the rear sliding doors. At the time, we were experiencing no issues, but took it anyway where we were told that everything was OK and as far as I know, no work was done to correct the potential defect. Subsequently that assembly has fallen apart on both sides and now we're left with a vehicle that repeatedly enters limp home mode often at very inconvenient times, triggering the wipers, as well as all the lights on the dashboard. We'd really like to know that this known issue can be fixed and that Chrysler/Dodge didn't actually put an expiration date on safety.
NHTSA complaint #11431072 — an unverified report by a vehicle owner.
Wilmington, DE
STRUCTURE:BODY
My vehicles rear doors and back windows have stopped opening I'm afraid if something happen like an accident me and my 7 children will not be able to escape the vehicle I'm a single mother of 7 I have no way of repairing it myself when the pandemic. Hit I lost everything please help
NHTSA complaint #11428451 — an unverified report by a vehicle owner.
Wilmington, DE
ELECTRICAL SYSTEM
My vehicles rear doors and back windows have stopped opening I'm afraid if something happen like an accident me and my 7 children will not be able to escape the vehicle I'm a single mother of 7 I have no way of repairing it myself when the pandemic. Hit I lost everything please help
NHTSA complaint #11428451 — an unverified report by a vehicle owner.
Sibley, IA
ELECTRICAL SYSTEM
You will be driving this vehicle and all of the sudden the wipers will start going off, all the dash lights go on and off , all of the gages will move and it will start dinging at you that something is wrong. sometimes it happens once and stops and other times it will happen for 5-10 minutes without stopping and then all of the sudden it just stops. We have had it looked at so many times and have repaired different wires and such but nothing seems to work. Now I have found out that the TIPM is bad and you have to wait weeks to get it and then it could happen again.
NHTSA complaint #11422093 — an unverified report by a vehicle owner.
at 125,000 milesParish, NY
ENGINE
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING 70 MPH AND EXITING THE FREEWAY, WHILE APPROACHING A STOP SIGN, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROADWAY AND RESTARTED AND THE VEHICLE OPERATED AS DESIGNED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE VEHICLE HESITATED WHILE ATTEMPTING TO ACCELERATE. THE VEHICLE INDEPENDENTLY DECELERATED WITHOUT WARNING. BURDICK DODGE CHRYSLER (5885 E CIRCLE DR, CICERO, NY 13039, (315) 699-3846) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
NHTSA complaint #11415806 — an unverified report by a vehicle owner.
Pittsburgh, PA
AIR BAGS
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V396000 (AIR BAGS, STEERING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO JIM SHORKEY NORTH HILLS CHRYSLER DODGE JEEP RAM (7670 MCKNIGHT RD, PITTSBURGH, PA 15237) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL SHOWED NO UNREPAIRED RECALL ASSOCIATED WITH THE VIN.
NHTSA complaint #11414972 — an unverified report by a vehicle owner.
