Owners have filed 761 complaints
about the 1998 Dodge Grand Caravan with NHTSA between 1997 and 2022.
The largest single group is the engine & cooling.
Across this model's run it ranks 7 of 28 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 58
Against the median year of the Dodge Grand Caravan. 50 means typical for this
model; 100 means roughly double.
Severity — 79
15.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 10
6% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1998 compares with every other Dodge Grand Caravan
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Transmission
5822.5%
Belts AND Associated Pulleys
5019.4%
Gasoline
3614.0%
Horn
2710.5%
Engine
2610.1%
Frontal
259.7%
Front
228.5%
Macpherson Strut
145.4%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
10.4%
10,000 – 24,999 miles
31.1%
25,000 – 49,999 miles
217.4%
50,000 – 74,999 miles
6723.7%
75,000 – 99,999 miles
7927.9%
100,000 – 149,999 miles
7927.9%
150,000+ miles
3311.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 1997peak 26Jun 2022
NHTSA investigations into the 1998 Dodge Grand Caravan
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA04013Opened 4 Jun 2004Closed 25 May 2005AIR BAGS:FRONTAL
DRIVER AIR BAG CLOCKSPRING FAILURE
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECT...
RQ04001Opened 28 Jan 2004Closed 4 Jun 2004AIR BAGS:FRONTAL
DRIVER AIR BAG CLOCKSPRING FAILURE
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007Opened 21 Feb 2001Closed 22 Nov 2002ELECTRICAL SYSTEM
AIR BAG CLOCKSPRING
RQ00008Opened 9 Mar 2000Closed 18 Mar 2002VEHICLE SPEED CONTROL:LINKAGES
DC MINIVAN FUEL INJECTOR RAIL LEAK
EA99013Opened 11 Jun 1999Closed 10 Aug 2001FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
POST COLLISION FUEL SYSTEM
PE99010Opened 3 Feb 1999Closed 11 Jun 1999FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
POST-COLLISION FUEL SYSTEM INTEGRITY
Recalls on the 1998 Dodge Grand Caravan
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
07E104000
VISIBILITY:GLASS, SIDE/REAR
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
06E091000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CERTAIN AIRTEX FUEL PUMP MODULES, P/NOS. E7089M, E7094M, E7113M, AND E7129M, MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006. THESE FUEL PUMP MODULES WERE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.
Risk: FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.
04V480000
AIR BAGS
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Risk: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
02V293000
AIR BAGS:FRONTAL
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Risk: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
00V268000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
97V231000
CHILD SEAT
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Risk: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2004366237,695 units in Canada
Airbag
On certain vehicles, increased clockspring terminal resistance or a back-winding condition of the clockspring may cause the airbag warning lamp to illuminate. Until the problem is remedied, the drivers airbag will not deploy as required in a frontal crash, increasing the risk of injury to the seat occupant. Correction: Dealers will replace the clockspring assembly on vehicles with less than 115 000 kms. Owners of vehicles with over 115 000 kms will be offered extended lifetime warranty on the clockspring.
Recall 2002201240,667 units in Canada
Airbag
On certain vehicles, the clockspring assembly may have been backwound during the vehicle assembly process. This could illuminate the air bag warning lamp and may eventually result in a driver's air bag open circuit. Correction: Dealers will replace the clockspring assembly on vehicles with less then 115 000 kms. Owners of vehicles with over 115 000 kms will be offered extended lifetime warranty on the clockspring.
Recall 2000215183,085 units in Canada
Fuel System
On certain vehicles equipped with the 3.3L or 3.8L engine the Nitrile "O-ring" seals used in the fuel rail may degrade over time and extended exposure to elevated temperatures. This could result in fuel leakage, and, in the presence of an ignition source, an underhood fire could occur. Correction: External seals will be installed at both of the fuel rail crossover tube joints. If the crossover tube joints are leaking or red rust exists in the area, the fuel rail assembly must be replaced.
Recall 199723540 units in Canada
Seats And Restraints
The shoulder harness restraint webbing may have been incorrectly routed around the metal reinforcement bar in the integrated child seats. As a result, the child seat occupant may not be adequately retrained in the event of a collision. Correcton: Intergrated child seat modules will be inspected for the correct touring of the shoulder belt webbing and improperly routed components will be corrected.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 180,000 milesAnderson, MOCrash2 injured
SEATS
TL* THE CONTACT OWNED A 1998 DODGE GRAND CARAVAN. WHILE THE CONTACT'S WIFE WAS DRIVING 45 MPH, ANOTHER VEHICLE TRAVELING APPROXIMATELY 70 MPH STRUCK THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT (THE CONTACT'S SEAT) SEPARATED FROM THE SEAT TRACK. THE CONTACT STRUCK THE SIDE DOOR AND WAS THROWN INTO THE REAR OF THE VEHICLE. THE SEAT BELT FAILED TO RESTRAIN THE CONTACT AND HE WAS THEN STRUCK BY THE SEAT. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK. THREE OCCUPANTS IN THE OTHER VEHICLE WERE ALSO INJURED, AS THE FRONT PASSENGER'S FEET WENT THROUGH THE WINDSHIELD AND TWO OF THE OCCUPANTS SUFFERED WHIPLASH. MEDICAL ATTENTION WAS REQUIRED FOR ALL THE INJURED OCCUPANTS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. SEE ALSO 11004763. *DSY ..UPDATED 08/04/17 *BF UPDATED 10/11/2017*JS *JS
NHTSA complaint #11004775 — an unverified report by a vehicle owner.
Anderson, MOCrash3 injured
SEATS
I WAS INVOLVED IN A REAR END CRASH AND THE FRONT PASSENGER SEAT INCAS IN CAME APART AT THE ADJUSTER TRACKS. THIS CAUSED ME TO BE THROWN INTO THE REAR OF THE VAN MAKING MY INJURES MUCH WORSE. SEE ALSO 11004775. *DSY
NHTSA complaint #11004763 — an unverified report by a vehicle owner.
at 180,000 milesAnderson, MOCrash2 injured
SEAT BELTS
TL* THE CONTACT OWNED A 1998 DODGE GRAND CARAVAN. WHILE THE CONTACT'S WIFE WAS DRIVING 45 MPH, ANOTHER VEHICLE TRAVELING APPROXIMATELY 70 MPH STRUCK THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT (THE CONTACT'S SEAT) SEPARATED FROM THE SEAT TRACK. THE CONTACT STRUCK THE SIDE DOOR AND WAS THROWN INTO THE REAR OF THE VEHICLE. THE SEAT BELT FAILED TO RESTRAIN THE CONTACT AND HE WAS THEN STRUCK BY THE SEAT. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK. THREE OCCUPANTS IN THE OTHER VEHICLE WERE ALSO INJURED, AS THE FRONT PASSENGER'S FEET WENT THROUGH THE WINDSHIELD AND TWO OF THE OCCUPANTS SUFFERED WHIPLASH. MEDICAL ATTENTION WAS REQUIRED FOR ALL THE INJURED OCCUPANTS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. SEE ALSO 11004763. *DSY ..UPDATED 08/04/17 *BF UPDATED 10/11/2017*JS *JS
NHTSA complaint #11004775 — an unverified report by a vehicle owner.
at 180,000 milesAnderson, MOCrash2 injured
AIR BAGS
TL* THE CONTACT OWNED A 1998 DODGE GRAND CARAVAN. WHILE THE CONTACT'S WIFE WAS DRIVING 45 MPH, ANOTHER VEHICLE TRAVELING APPROXIMATELY 70 MPH STRUCK THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT (THE CONTACT'S SEAT) SEPARATED FROM THE SEAT TRACK. THE CONTACT STRUCK THE SIDE DOOR AND WAS THROWN INTO THE REAR OF THE VEHICLE. THE SEAT BELT FAILED TO RESTRAIN THE CONTACT AND HE WAS THEN STRUCK BY THE SEAT. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK. THREE OCCUPANTS IN THE OTHER VEHICLE WERE ALSO INJURED, AS THE FRONT PASSENGER'S FEET WENT THROUGH THE WINDSHIELD AND TWO OF THE OCCUPANTS SUFFERED WHIPLASH. MEDICAL ATTENTION WAS REQUIRED FOR ALL THE INJURED OCCUPANTS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. SEE ALSO 11004763. *DSY ..UPDATED 08/04/17 *BF UPDATED 10/11/2017*JS *JS
NHTSA complaint #11004775 — an unverified report by a vehicle owner.
at 195,000 milesPorterville, CACrash1 injured
AIR BAGS
I APPROACHED A RED LIGHT HIT THE BRAKES. THE CAR DID NOT STOP. I HIT TWO CARS AND THE MEDIAN. THE PASSENGER AIR BAG DEPLOYED NUT NOT THE DRIVER SIDE. I HAD MAJOR INJURIES INCLUDING BROKEN ANKLE, HAND, RIBS AND BREATHING. I SPENT 3 MONTHS IN THE HOSPITAL.
NHTSA complaint #10712116 — an unverified report by a vehicle owner.
at 195,000 milesPorterville, CACrash1 injured
SERVICE BRAKES
I APPROACHED A RED LIGHT HIT THE BRAKES. THE CAR DID NOT STOP. I HIT TWO CARS AND THE MEDIAN. THE PASSENGER AIR BAG DEPLOYED NUT NOT THE DRIVER SIDE. I HAD MAJOR INJURIES INCLUDING BROKEN ANKLE, HAND, RIBS AND BREATHING. I SPENT 3 MONTHS IN THE HOSPITAL.
NHTSA complaint #10712116 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 152,000 milesFederal Way, WA
STEERING
The contact owns a 1998 Dodge Grand Caravan. The contact stated that while her husband was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist and then stalled. Additionally, the odometer failed to display the correct mileage and the speedometer failed to display the correct speed of the vehicle while the engine revved. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 152,000.
NHTSA complaint #11471228 — an unverified report by a vehicle owner.
The contact owns a 1998 Dodge Grand Caravan. The contact stated that while her husband was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist and then stalled. Additionally, the odometer failed to display the correct mileage and the speedometer failed to display the correct speed of the vehicle while the engine revved. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 152,000.
NHTSA complaint #11471228 — an unverified report by a vehicle owner.
Laurel, MS
AIR BAGS
THE DRIVER'S HORN DOES NOT WORK AND HASN'T SINCE IT WAS TAKEN IN TO REPLACE THE CLOCK SPRING ASSEMBLY. THIS WAS DONE AS PER A RECALL ISSUED BY NHTSA AND DAIMLERCHRYSTLER CORPORATION RELATING TO DRIVER'S AIRBAG BY THE ORIGINAL OWNER. HE ALSO DID NOT HAVE THE ORIGINAL PAPERWORK ON THE VAN. I AM THE SECOND OWNER AND WHEN I DISCOVERED THE HORN DID NOT WORK. AFTER RESEARCHING AND SUBSCRIBING TO THE THE NHTSA RECALL ALERTS I DETERMINED THAT THIS MAY HAVE BEEN CAUSED BY THE CLOCK SPRING REPLACEMENT. I WAS ALSO TOLD THAT THE REPLACEMENT CLOCK SPRING COULD HAVE BEEN DEFECTIVE AS WELL, BECAUSE IT WAS DONE SO SOON AFTER THE RECALL WAS ISSUED. I TOOK IT TO A LOCAL DEALERSHIP WHERE I LIVE AND THEY CONFIRMED THAT THERE HAD BEEN A RECALL ISSUED AND THEY WERE SORRY, BUT THEY COULDN'T REPLACE IT AGAIN. THEY SUGGESTED THAT I TAKE IT BACK TO THE DEALERSHIP WHERE IT WAS PURCHASED. I EXPLAINED TO THEM THAT I WAS NOT THE ORIGINAL OWNER AND DIDN'T KNOW WHERE IT WAS PURCHASED FROM ORIGINALLY. EVEN WHEN I TOLD THEM THAT I WOULD PAY THE COST OF THE REPAIR, THEY WERE NOT INTERESTED. I TOOK IT TO A LOCAL MECHANIC AND HE DIDN'T WANT TO TOUCH IT BECAUSE THERE WAS SO MUCH INVOLVED IN THE STEERING COLUMN THAT COULD GO WRONG AND HE DIDN'T HAVE THE EXPERTISE TO DO IT. THE VEHICLE IS NOT SAFE AND HASN'T BEEN SINCE BEFORE AND AFTER I PURCHASED IT. MY CONCERN IS IF THE HORN DOESN'T WORK'THEN HOW CAN I BE SURE THE AIRBAG DOES. I'M STILL DRIVING THIS VEHICLE BECAUSE I CAN'T SELL IT TO SOMEONE ELSE IN THIS CONDITION. IS THERE NO RECOURSE IF THE VEHICLE AS NOT REPAIRED AS PER THE NHTSA'S RECALL? THIS VEHICLE ONLY HAS 91054 MILES ON IT AS OF THIS DATE.
NHTSA complaint #11321721 — an unverified report by a vehicle owner.
Laurel, MS
UNKNOWN OR OTHER
THE DRIVER'S HORN DOES NOT WORK AND HASN'T SINCE IT WAS TAKEN IN TO REPLACE THE CLOCK SPRING ASSEMBLY. THIS WAS DONE AS PER A RECALL ISSUED BY NHTSA AND DAIMLERCHRYSTLER CORPORATION RELATING TO DRIVER'S AIRBAG BY THE ORIGINAL OWNER. HE ALSO DID NOT HAVE THE ORIGINAL PAPERWORK ON THE VAN. I AM THE SECOND OWNER AND WHEN I DISCOVERED THE HORN DID NOT WORK. AFTER RESEARCHING AND SUBSCRIBING TO THE THE NHTSA RECALL ALERTS I DETERMINED THAT THIS MAY HAVE BEEN CAUSED BY THE CLOCK SPRING REPLACEMENT. I WAS ALSO TOLD THAT THE REPLACEMENT CLOCK SPRING COULD HAVE BEEN DEFECTIVE AS WELL, BECAUSE IT WAS DONE SO SOON AFTER THE RECALL WAS ISSUED. I TOOK IT TO A LOCAL DEALERSHIP WHERE I LIVE AND THEY CONFIRMED THAT THERE HAD BEEN A RECALL ISSUED AND THEY WERE SORRY, BUT THEY COULDN'T REPLACE IT AGAIN. THEY SUGGESTED THAT I TAKE IT BACK TO THE DEALERSHIP WHERE IT WAS PURCHASED. I EXPLAINED TO THEM THAT I WAS NOT THE ORIGINAL OWNER AND DIDN'T KNOW WHERE IT WAS PURCHASED FROM ORIGINALLY. EVEN WHEN I TOLD THEM THAT I WOULD PAY THE COST OF THE REPAIR, THEY WERE NOT INTERESTED. I TOOK IT TO A LOCAL MECHANIC AND HE DIDN'T WANT TO TOUCH IT BECAUSE THERE WAS SO MUCH INVOLVED IN THE STEERING COLUMN THAT COULD GO WRONG AND HE DIDN'T HAVE THE EXPERTISE TO DO IT. THE VEHICLE IS NOT SAFE AND HASN'T BEEN SINCE BEFORE AND AFTER I PURCHASED IT. MY CONCERN IS IF THE HORN DOESN'T WORK'THEN HOW CAN I BE SURE THE AIRBAG DOES. I'M STILL DRIVING THIS VEHICLE BECAUSE I CAN'T SELL IT TO SOMEONE ELSE IN THIS CONDITION. IS THERE NO RECOURSE IF THE VEHICLE AS NOT REPAIRED AS PER THE NHTSA'S RECALL? THIS VEHICLE ONLY HAS 91054 MILES ON IT AS OF THIS DATE.
NHTSA complaint #11321721 — an unverified report by a vehicle owner.
at 261,000 milesBullhead, AZ
ENGINE
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. WHILE OPERATING THE VEHICLE, A KNOCKING NOISE WAS HEARD COMING FROM THE ENGINE AND THE VEHICLE HESITATED WHEN ACCELERATING. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS DUE TO LOW OIL PRESSURE CAUSED BY FAULTY ENGINE CONNECTING RODS. THE VEHICLE WAS NOT REPAIRED. SWANTYS DODGE (2494 SOUTH HWY 95, BULLHEAD CITY, AZ) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 261,000.
NHTSA complaint #11220018 — an unverified report by a vehicle owner.
at 165,000 milesDesoto, IA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH, ALL THE WARNING INDICATORS ILLUMINATED AND THE HORN, SPEEDOMETER, FUEL GAUGE, AND CRUISE CONTROL FAILED TO FUNCTION. THE CONTACT CALLED STEW HANSEN DODGE RAM CHRYSLER JEEP AT (515) 331-2900 (LOCATED AT 12103 HICKMAN RD, URBANDALE, IA 50323) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
NHTSA complaint #11120658 — an unverified report by a vehicle owner.
at 156,000 milesWoodbridge, VA
SERVICE BRAKES
SERVICE BRAKE FAILURE WHILE DRIVING, DIAGNOSED BY REPAIR SHOP AS A RUPTURED BRAKE LINE. INSPECTION OF OTHER BRAKE LINES SHOWED HEAVY CORROSION. VEHICLE WAS IN MOTION (STRAIGHT LINE) ON A CITY STREET AND RETAINED MINIMAL BRAKING. I WAS ABLE TO STOP AT A STOP LIGHT (NO COLLISION) AND 'LIMP' TO THE REPAIR SHOP. REPAIRS CONSISTED OF REPLACING THE HYDRAULIC BRAKE LINES.
NHTSA complaint #11016162 — an unverified report by a vehicle owner.
at 180,000 milesAnderson, MOCrash2 injured
SEATS
TL* THE CONTACT OWNED A 1998 DODGE GRAND CARAVAN. WHILE THE CONTACT'S WIFE WAS DRIVING 45 MPH, ANOTHER VEHICLE TRAVELING APPROXIMATELY 70 MPH STRUCK THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT (THE CONTACT'S SEAT) SEPARATED FROM THE SEAT TRACK. THE CONTACT STRUCK THE SIDE DOOR AND WAS THROWN INTO THE REAR OF THE VEHICLE. THE SEAT BELT FAILED TO RESTRAIN THE CONTACT AND HE WAS THEN STRUCK BY THE SEAT. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK. THREE OCCUPANTS IN THE OTHER VEHICLE WERE ALSO INJURED, AS THE FRONT PASSENGER'S FEET WENT THROUGH THE WINDSHIELD AND TWO OF THE OCCUPANTS SUFFERED WHIPLASH. MEDICAL ATTENTION WAS REQUIRED FOR ALL THE INJURED OCCUPANTS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. SEE ALSO 11004763. *DSY ..UPDATED 08/04/17 *BF UPDATED 10/11/2017*JS *JS
NHTSA complaint #11004775 — an unverified report by a vehicle owner.
Anderson, MOCrash3 injured
SEATS
I WAS INVOLVED IN A REAR END CRASH AND THE FRONT PASSENGER SEAT INCAS IN CAME APART AT THE ADJUSTER TRACKS. THIS CAUSED ME TO BE THROWN INTO THE REAR OF THE VAN MAKING MY INJURES MUCH WORSE. SEE ALSO 11004775. *DSY
NHTSA complaint #11004763 — an unverified report by a vehicle owner.
at 180,000 milesAnderson, MOCrash2 injured
SEAT BELTS
TL* THE CONTACT OWNED A 1998 DODGE GRAND CARAVAN. WHILE THE CONTACT'S WIFE WAS DRIVING 45 MPH, ANOTHER VEHICLE TRAVELING APPROXIMATELY 70 MPH STRUCK THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT (THE CONTACT'S SEAT) SEPARATED FROM THE SEAT TRACK. THE CONTACT STRUCK THE SIDE DOOR AND WAS THROWN INTO THE REAR OF THE VEHICLE. THE SEAT BELT FAILED TO RESTRAIN THE CONTACT AND HE WAS THEN STRUCK BY THE SEAT. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK. THREE OCCUPANTS IN THE OTHER VEHICLE WERE ALSO INJURED, AS THE FRONT PASSENGER'S FEET WENT THROUGH THE WINDSHIELD AND TWO OF THE OCCUPANTS SUFFERED WHIPLASH. MEDICAL ATTENTION WAS REQUIRED FOR ALL THE INJURED OCCUPANTS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. SEE ALSO 11004763. *DSY ..UPDATED 08/04/17 *BF UPDATED 10/11/2017*JS *JS
NHTSA complaint #11004775 — an unverified report by a vehicle owner.
at 180,000 milesAnderson, MOCrash2 injured
AIR BAGS
TL* THE CONTACT OWNED A 1998 DODGE GRAND CARAVAN. WHILE THE CONTACT'S WIFE WAS DRIVING 45 MPH, ANOTHER VEHICLE TRAVELING APPROXIMATELY 70 MPH STRUCK THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT (THE CONTACT'S SEAT) SEPARATED FROM THE SEAT TRACK. THE CONTACT STRUCK THE SIDE DOOR AND WAS THROWN INTO THE REAR OF THE VEHICLE. THE SEAT BELT FAILED TO RESTRAIN THE CONTACT AND HE WAS THEN STRUCK BY THE SEAT. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK. THREE OCCUPANTS IN THE OTHER VEHICLE WERE ALSO INJURED, AS THE FRONT PASSENGER'S FEET WENT THROUGH THE WINDSHIELD AND TWO OF THE OCCUPANTS SUFFERED WHIPLASH. MEDICAL ATTENTION WAS REQUIRED FOR ALL THE INJURED OCCUPANTS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. SEE ALSO 11004763. *DSY ..UPDATED 08/04/17 *BF UPDATED 10/11/2017*JS *JS
NHTSA complaint #11004775 — an unverified report by a vehicle owner.
at 225,000 milesHedgesville, WV
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. WITHOUT WARNING, THE SERPENTINE BELT DETACHED OUT OF PLACE. THE CONTACT REPLACED THE SERPENTINE BELTS AND THE PULLEYS, BUT THE FAILURE CONTINUED. THE DEALER INDICATED THAT THERE WAS NO SERVICE CAMPAIGN AND RECALL TO PROVIDE A SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 05/30/17*LJ UPDATED 09/25/2017
NHTSA complaint #10947639 — an unverified report by a vehicle owner.
Palmdale, CA
AIR BAGS
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10780522 — an unverified report by a vehicle owner.
Palmdale, CA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10780522 — an unverified report by a vehicle owner.
Fort Worth, TX
ELECTRICAL SYSTEM
THE CAR JUST STOPPED WORKING IT WOULD'T START ANY MORE
NHTSA complaint #10767516 — an unverified report by a vehicle owner.
Fort Worth, TX
FUEL/PROPULSION SYSTEM
THE CAR JUST STOPPED WORKING IT WOULD'T START ANY MORE
NHTSA complaint #10767516 — an unverified report by a vehicle owner.
at 156,563 milesLoys Ville, PA
ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. WHILE DRIVING AT 60 MPH, THE VEHICLE'S MUFFLER BECAME LOUDER AND THE ENGINE STALLED. THE VEHICLE COULD NOT RESTART. THE CONTACT STATED THAT THE VEHICLE HAD AN ABNORMAL FUEL ODOR PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MUFFLER, FUEL TANK, AND WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 156,563.
NHTSA complaint #10726684 — an unverified report by a vehicle owner.
at 156,563 milesLoys Ville, PA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. WHILE DRIVING AT 60 MPH, THE VEHICLE'S MUFFLER BECAME LOUDER AND THE ENGINE STALLED. THE VEHICLE COULD NOT RESTART. THE CONTACT STATED THAT THE VEHICLE HAD AN ABNORMAL FUEL ODOR PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MUFFLER, FUEL TANK, AND WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 156,563.
NHTSA complaint #10726684 — an unverified report by a vehicle owner.
at 156,563 milesLoys Ville, PA
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. WHILE DRIVING AT 60 MPH, THE VEHICLE'S MUFFLER BECAME LOUDER AND THE ENGINE STALLED. THE VEHICLE COULD NOT RESTART. THE CONTACT STATED THAT THE VEHICLE HAD AN ABNORMAL FUEL ODOR PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MUFFLER, FUEL TANK, AND WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 156,563.
NHTSA complaint #10726684 — an unverified report by a vehicle owner.
at 195,000 milesPorterville, CACrash1 injured
AIR BAGS
I APPROACHED A RED LIGHT HIT THE BRAKES. THE CAR DID NOT STOP. I HIT TWO CARS AND THE MEDIAN. THE PASSENGER AIR BAG DEPLOYED NUT NOT THE DRIVER SIDE. I HAD MAJOR INJURIES INCLUDING BROKEN ANKLE, HAND, RIBS AND BREATHING. I SPENT 3 MONTHS IN THE HOSPITAL.
NHTSA complaint #10712116 — an unverified report by a vehicle owner.
at 195,000 milesPorterville, CACrash1 injured
SERVICE BRAKES
I APPROACHED A RED LIGHT HIT THE BRAKES. THE CAR DID NOT STOP. I HIT TWO CARS AND THE MEDIAN. THE PASSENGER AIR BAG DEPLOYED NUT NOT THE DRIVER SIDE. I HAD MAJOR INJURIES INCLUDING BROKEN ANKLE, HAND, RIBS AND BREATHING. I SPENT 3 MONTHS IN THE HOSPITAL.
NHTSA complaint #10712116 — an unverified report by a vehicle owner.
Sequim, WA
AIR BAGS
THERE ARE AT LEAST 4 RECALL ITEMS LISTED FOR THIS VEHICLE. I HAVE NEVER BEEN CONTACTED BY THE MANUFACTURER. SHOULD I BE CONCERNED? IF YES, WHAT SHOULD I DO?
NHTSA complaint #10680587 — an unverified report by a vehicle owner.
Sequim, WA
VISIBILITY/WIPER
THERE ARE AT LEAST 4 RECALL ITEMS LISTED FOR THIS VEHICLE. I HAVE NEVER BEEN CONTACTED BY THE MANUFACTURER. SHOULD I BE CONCERNED? IF YES, WHAT SHOULD I DO?
NHTSA complaint #10680587 — an unverified report by a vehicle owner.
Sequim, WA
FUEL/PROPULSION SYSTEM
THERE ARE AT LEAST 4 RECALL ITEMS LISTED FOR THIS VEHICLE. I HAVE NEVER BEEN CONTACTED BY THE MANUFACTURER. SHOULD I BE CONCERNED? IF YES, WHAT SHOULD I DO?
NHTSA complaint #10680587 — an unverified report by a vehicle owner.
at 211,000 milesDayton, OH
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE INSTRUMENT CLUSTER LOSES THE ELECTRICITY AND THE GAUGES COMPLETELY DIE OFF. THIS IS NOT SAFE AND I HAVE NO WAY OF FIXING THIS.
NHTSA complaint #10648391 — an unverified report by a vehicle owner.