NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
13.3%
1,000 – 9,999 miles
13.3%
25,000 – 49,999 miles
13.3%
75,000 – 99,999 miles
13.3%
100,000 – 149,999 miles
26.7%
150,000+ miles
2480.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 1996peak 37Jan 2017
NHTSA investigations into the 1992 Dodge Grand Caravan
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA97005Opened 10 Apr 1997Closed 23 Dec 1997SEAT BELTS:FRONT:ANCHORAGE
SAFETY BELT ANCHORAGE FAILURES
PE96008Opened 25 Jan 1996Closed 28 Jun 1996SEAT BELTS
SAFETY BLT LATCH OPERATION
EA95029Opened 26 Sep 1995Closed 13 Nov 1996STEERING
STEERING WHEEL SEPARATION
AFTER AN EXTENSIVE INVESTIGATION AND ANALYSIS, CHRYSLER HAS IDENTIFIED THE DEFECT AS A FATIGUE FAILURE, ORIGINATION IN THE HEAT AFFECTED REGION OF THE PROJECTION WELDS OF THE STEERING WHEEL HUB TO STEERING WHEEL ARMATURE ATTACHMENT.THE HUB IS THE PORTION OF THE STEERING WHEEL ASSEMBLY THAT CONNECTS IT TO THE STEERING COLUMN SHAFT AND IS ATTACHED TO THE UNDERSIDE OF THE STEERING WHEEL ASSEMBLY BY 4 WELDS.IF CRACKS DEVELOP IN THE HEAT AFFECTED REGION OF THE WELDS AND PROPAGATE THROUGH THE STEERING WHEEL ARMATURE TO EACH OF THE WELDS, THE STEERING WHEEL CAN SEPARATE FROM THE HUB.THIS IS A SLOW PR...
EA94028Opened 29 Jul 1994Closed 24 Jun 1996SERVICE BRAKES, HYDRAULIC
ABS BRAKING SYSTEM FAILS
PE94024Opened 7 Mar 1994Closed 29 Jul 1994SERVICE BRAKES, HYDRAULIC
ABS BRAKING SYSTEM FAILS
EA94005Opened 31 Jan 1994Closed 25 Oct 1995STRUCTURE
LIFTGATE LATCHES
LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIVANS TOOK THE FORM OF STATIC AND DYNAMIC CRASH TESTING, ENGINEERING EVALUATIONS, COMPLAINT AND FIELD ANALYSES, AND REAL WORLD DATA ANALYSES.A TECHNICAL REPORT DISCUSSING THESE ANALYSES CAN BE FOUND IN THE ENGINEERING ANALYSIS TECHNICAL REPORT IN THE PUBLIC VIEWING FILE.CHRYSLER HAS ADVISED NHTSA THAT...
Recalls on the 1992 Dodge Grand Caravan
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 1999145163,025 units in Canada
Visual System
On certain vehicles, the left hand windshield wiper pivot drive arm was not mechanically staked to the pivot shaft. This may allow the drive arm to disengage from the shaft and lead to a loss of wiper function. Correction: The left windshield wiper pivot assembly will be replaced with one that incorporates an improved mechanical connection of the drive link to the pivot shaft.
Recall 1997162153,541 units in Canada
Seats And Restraints
The first row rear seat outboard side seat belt anchor hook can become unattached from the body anchor position. Also, the covers on solid stalk mounted seat belt buckles may become dislodged. Should a cover become dislodged, the release button may stick inside the cover creating the potential for the buckle to become partially latched. In the event of a vehicle crash, either of these conditions could result in the occupant not being properly restrained. Correction: Anchor hook retaining clip will be replace with a revised profile clip and cover plate. Dealers will also install a cover retaining clip to the stalk mounted buckle cover to prevent dislocation of the buckle cover.
Recall 1997104246,405 units in Canada
Structure
A combination of no bolt torque, high pressure in the strut and a severe duty cycle can create the potential for the liftgate strut attaching bolts to separate. This could result in injury to persons standing under the liftgate at the time of failure. Correction: Liftgate struts will be inspected for loose fasteners. If fasteners are loose, the strut (and integral bolts) will be replaced. If the bolt shows evidence of torque, the bolt will be removed, large washers will be installed and bolt will be torqued to specification.
Recall 199619877,024 units in Canada
Steering
The steering wheel armature stamping may crack and separate from the centre hub of the steering column. This could adversely affect steering control and result in a possible crash without prior warning. Correction: Steering wheels exhibiting cracks will be replaced. All other involved vehicles will have a anti-separation plate installed to prevent separation of the steering wheel from the steering column.
Recall 199606324,055 units in Canada
Brakes
Note: Vehicles equipped with Bendix-10 Antilock Brake System (ABS) Vehicles with ABS brakes may experience premature actuator piston seal wear in the ABS hydraulic control unit and/or actuator pump motor deterioration. If this occurs, the ABS function may be lost and reduced power assist may be experienced during vehicle braking. Correction: Vehicles with ABS malfunction will be repaired as necessary. Warranty on all ABS components will be extended to 10 years or 160,000 km (except for the brake actuator piston assembly and the pump-motor assembly which will have lifetime coverage).
Recall 1992147512 units in Canada
Fuel System
IMPROPER STAMPING OF THE FUEL TANK FLANGES COULD RESULT IN DAMAGE TO THE FUEL TANK MOUNTING STRAPS AND/OR THE FUEL LINES WHICH IN TURN COULD RESULT IN FUEL TANK SEPARATION OR FUEL LEAKAGE. CORRECTION: VEHICLES WILL BE INSPECTED FOR PROPER FUEL TANK FLANGE BENDS AND IF NECESSARY THE FLANGE WILL BE BENT TO THE SPECIFIED ANGLE. DAMAGED MOUNTING STRAPS AND FUEL LINES WILL BE REPLACED AS REQUIRED.
Recall 19920182,829 units in Canada
Steering
A steering column coupling bolt may fracture due to hydrogen embrittlement, causing loss of clamping load on the steering column shaft coupling with resultant loss of steering control. Correction: Zinc plated steering column coupling bolts will be replaced with a phosphate coated bolt.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 312,000 milesSignal Mountain, TN1 injured
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
THE CONSUMER WAS INVOLVED IN PAST RECALL 730 BY DODGE THAT WAS POORLY HANDLED. THE REAR HATCH ATTACHMENT BOLT WAS THE ITEM ON RECALL. THE CONSUMER HAD TAKEN THE VEHICLE IN FOR REPAIR IN JULY OF 1997 BECAUSE THE BOLTS HAD BROKEN, AND HAD THEM REPLACED. THEN THEY BROKE AGAIN IN AUGUST OF 1999. ON MAY 1, 2005 ONE OF THEM BROKE AGAIN, AND ALMOST BROKE HIS WIFE'S ARM. ON 5-3-2005, AND THE DEALER SAID THAT THE CAR WAS TOO OLD. THEY WOULDN'T FIX IT UNLESS THE CONSUMER PAID. THE DEALERS RESPONSE WAS INAPPROPRIATE. THE DEALER CHECKED WITH THE DISTRICTS OFFICE AND VALIDATED THAT IT WOULDN'T DO IT. ALSO, THE CONSUMER WAS INAPPROPRIATE. THE THIRD ISSUE WAS THE ADEQUACY OF THE RECALL ITSELF. THE FOURTH ISSUE WAS THAT THE DEALER JUST TOLD HIM THAT HE WOULDN'T FIX BOTH SIDES. *AK THE OIL PAN LEAKED AND THE SERPITINE BELT. RECALL CAMPAIGN#97V079000.
NHTSA complaint #10119718 — an unverified report by a vehicle owner.
High Ridge, MOCrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING 20 MPH DRIVER APPLIED THE BRAKES AND PEDAL WAS HARD. CONSUMER WAS UNABLE TO STOP THE VEHICLE, IT SKIDDED, AND HIT ANOTHER VEHICLE. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED ABS LIGHT APPEARED ON THE DASHBOARD, AND REMAINED ON UNTIL THE VEHICLE WAS TURNED OFF. CONSUMER DROVE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT A PART OF THE ABS MODULE NEEDED REPLACING. THE PART WAS NOT ON RECALL OR UNDER WARRANTY.
NHTSA complaint #10061744 — an unverified report by a vehicle owner.
High Ridge, MOCrash
AIR BAGS
WHILE DRIVING 20 MPH DRIVER APPLIED THE BRAKES AND PEDAL WAS HARD. CONSUMER WAS UNABLE TO STOP THE VEHICLE, IT SKIDDED, AND HIT ANOTHER VEHICLE. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED ABS LIGHT APPEARED ON THE DASHBOARD, AND REMAINED ON UNTIL THE VEHICLE WAS TURNED OFF. CONSUMER DROVE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT A PART OF THE ABS MODULE NEEDED REPLACING. THE PART WAS NOT ON RECALL OR UNDER WARRANTY.
NHTSA complaint #10061744 — an unverified report by a vehicle owner.
at 142,000 milesFall River, MAFire
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
MY 1992 DODGE GRAND CARAVAN LE COOLANT FAN FAILED AND THE RELAY DID NOT INTERUPT WHICH CONTINUED TO FEED POWER BACK TO THE FUSE PANEL WHICH IN RETURN CAUSED MY WIRING HARNESS TO IGNITE INTO FLAMES UNDER THE HOOD RIGHT OVER THE LEFT STRUT !
NHTSA complaint #10060139 — an unverified report by a vehicle owner.
Charlotte, NC1 injured
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
GEAR SHIFT DISENGAGED FROM PARK WHILE VEHICLE IGNITION WAS OFF. PURSE STRAP LOOPED OVER GEAR SHIFT AS OWNER WAS EXITING VEHICLE CAUSING VEHICLE GEAR SHIFT TO MOVE FROM PARK, VEHICLE BEGAN TO ROLL BACKWARDS CAUSING OWNER TO SLIP UNDER LEFT FRONT WHEEL.
NHTSA complaint #10051493 — an unverified report by a vehicle owner.
Fredericksburg, VACrash
SUSPENSION:FRONT:CONTROL ARM
WHILE DRIVING, CONSUMER MADE A RIGHT TURN. THE TURN WAS COMPLETED SUCCESSFULLY, BUT THE STEERING WHEEL WOULD NOT RECOVER, RESULTING IN A COLLISION. DEALER DIAGNOSED FAILURE OF THE SPINDLE AND CONTROL ARM.
NHTSA complaint #10031480 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 234,000 milesSeattle, WA
SERVICE BRAKES
ABS BRAKE ACTUATOR MOTOR FAILURE. FOR THE THIRD TIME THE ABS MOTOR HAS FAILED. CHRYSLER CLAIMS THE PART IS NO LONGER SERVICED AND WILL NOT HONOR THE LIFETIME WARRANTEE 96V099000. THE PART IS AVAILABLE IN THE AFTERMARKET FOR ABOUT $350.00 AFTER A NUMBER OF CALLS TO FIAT CHRYSLER THEY WOULD ONLY OFFER TO BUY THE VEHICLE FROM ME FOR $300.00 WHICH IS THE LOWEST VALUE TO BE HAD BY KBB.
NHTSA complaint #10944344 — an unverified report by a vehicle owner.
at 178,000 milesGreenville, MI
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1992 DODGE GRAND CHEROKEE. THE DEALER STATED THAT THEY HAVE BEEN MAKING THE REPAIRS PER RECALL 96V099000 SERVICE BRAKES, HYDRAULIC: ANTILOCK SINCE SEPTEMBER 25, 2009. SHE WILL CONTACT THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 172,104.
NHTSA complaint #10292924 — an unverified report by a vehicle owner.
Calvin, KY
ENGINE AND ENGINE COOLING
I HAVE A 1992 DODGE GRAND CARAVAN MINI VAN. FRONT WHEEL DRIVE WITH A 3.3 ENGINE. EVERY TIME THE SERPENTINE BELT GETS THE SLIGHTEST AMOUNT OF MOISTURE ON IT...IT COMES OFF! AT LEAST ONCE A MONTH WHICH REQUIRES PAYING A PRO TO REINSTALL IT. THE BIGGEST PROBLEM IS THAT ONE LOSES ALL POWER STEERING NOT MENTION ALL FUNCTIONS CONTROLLED BY THE BELT! THE LAST TIME THIS HAPPENED TO ME WAS IN RAIN ON A BUSY TWO LANE HIGHWAY AND I ALMOST FLIPPED THE VAN! IT HAPPENS WITHOUT WARNING AND WITH IMMEDIATE LOSS OF POWER STEERING. I HAVE RELOCATED THE TENSIONER AND PULLEY ASSEMBLY WITH NO SATISFACTION. THE PROBLEM IS THAT CHRYSLER DESIGNED THESE MINI VANS WITH NO SHIELDS INSTALLED TO TURN MOISTURE FROM THE ENTIRE PULLEY SYSTEM (TOP OR BOTTOM) AND THE PULLEYS HAVE NO 'LIP' TO HOLD THE BELT IN PLACE ALLOWING IT TO SLIDE OFF WHEN WET! IS THERE NO WAY CHRYSLER CAN BE FORCED TO INSTALL AN OEM PRODUCT OR SHIELD TO PREVENT THIS AND SAVE LIVES? THIS IS A VERY COMMON PROBLEM IN ALL CHRYSLER MINI VANS FROM APPRX. 1992-2007.
NHTSA complaint #10259842 — an unverified report by a vehicle owner.
at 152,513 milesMonrovia, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1992 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE CONTACT STATED THAT THE BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. A MECHANIC STATED THAT THE ABS NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 152,513.
NHTSA complaint #10218533 — an unverified report by a vehicle owner.
at 188 milesCincinnati, OH
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
HY BRAKES.
NHTSA complaint #10218569 — an unverified report by a vehicle owner.
Payson, AZ
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
TL*THE CONTACT OWNS A 1992 DODGE GRAND CARAVAN. WHILE DRIVING 45 MPH, THE DRIVER'S SEAT BELT BUCKLE DISLODGED WHICH CAUSED THE RELEASE BUTTON TO STICK INSIDE THE COVER. THERE IS A SAFETY RECALL FOR THE SEAT BELTS: FRONT: BUCKLE ASSEMBLY (NHTSA CAMPAIGN ID # 97V148000) HOWEVER, THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED. THE CURRENT MILEAGE WAS 223,087 AND THE FAILURE MILEAGE WAS UNAVAILABLE. THE PURCHASE DATE WAS UNAVAILABLE.
NHTSA complaint #10213618 — an unverified report by a vehicle owner.
at 230,000 milesBenton, AR
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, EXTREME PRESSURE ON THE BRAKE PEDAL WAS NEEDED TO STOP THE VEHICLE. THERE WAS NO WARNING PRIOR TO THE INCIDENT THAT THE BRAKES WERE FAULTY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER DETERMINED THAT THE HYDRAULIC CONTROL UNIT FAILED. THE VEHICLE WAS NOT REPAIRED DUE TO THE UNAVAILABILITY OF PARTS. THERE IS A NHTSA RECALL # 96V099000 WHICH PERTAINS TO THE ANTILOCK BRAKES. THE VEHICLE WAS REPAIRED BY THE PREVIOUS OWNER BASED ON THE RECALL, BUT THE PROBLEM RE-OCCURRED.
NHTSA complaint #10162292 — an unverified report by a vehicle owner.
at 135,120 milesBethel Springs, TN
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN 96V099000 CONCERNING ANTI LOCK BRAKES. THE RECALL ONLY OFFERED A PARTIAL REMEDY. IN ORDER TO COMPLETELY REPAIR THE PROBLEM ADDITIONAL PARTS HAD TO BE REPLACED AT THE CONTACT'S EXPENSE. ACCORDING TO THE RECALL, AN EXTENDED OR LIFETIME WARRANTY WOULD BE OFFERED ON OTHER ANTI-LOCK COMPONENTS. THE DEALER AND MANUFACTURER STATED THE RECALL WAS COMPLETED CORRECTLY, AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REMAINING EXPENSE.
NHTSA complaint #10145903 — an unverified report by a vehicle owner.
Lowell, MI
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATED RECALL 96V099000 REPAIRS WAS DONE ON THE ABS BRAKES IN 2004. HOWEVER, HE WA SHAVING A FAILURE. THE ABS LIGHT ILLUMINATED ON THE DASHBOARD. UPON INSPECTION BY THE SERVICE DEALERSHIP THE ABS CONTROLLER FAILED. HE HAS BEEN IN CONTACT WITH THE MANUFACTURER. THEY CLAIMED THE PART IN QUESTION WAS NOT COVERED BY THE RECALL. NO REPAIRS HAVE BEEN MADE.
NHTSA complaint #10144649 — an unverified report by a vehicle owner.
at 181,000 milesHillsboro, AL
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
DT: 1992, DODGE, GRAND CARAVAN, INTERMITTENT BRAKE FAILURE, NO POWER ASSIST, THE BRAKES WILL NOT STOP VEHICLE QUICKLY ENOUGH. ALSO, RIGHT FRONT BRAKE CALIPERS FAILED AFTER GOING ABOUT 20 MILES IN STOP AND GO TRAFFIC. CONSUMER ALREADY REPLACED THE HYDRAULIC BRAKE LINE AND THE CALIPERS. BUT IT DID NOT SOLVE THE PROBLEM, WHICH ONLY LEFT THE BRAKE ACTUATOR PISTON ASSEMBLY AND PUMP MOTOR ASSEMBLY. CONSUMER TOOK VEHICLE TO THE DEALER, AND DEALER COULD NOT SEE THE PROBLEM, DEALER SAID THAT IF THEY COULD DUPLICATE THE PROBLEM THEY WOULD FIX IT BECAUSE THE ACTUATOR PUMP AND ASSEMBLY MOTOR WERE STILL UNDER WARRANTY. THE INTERMITTENT BRAKE FAILURE WAS INCLUDED IN A RECALL 96V099000 CONCERNING ABS MODULE CONTROL FAILURE. THE PROBLEM WAS FIXED THEN. CONSUMER STATED THAT THE PROBLEM WAS INTERMITTENT SO THE DEALER WILL NOT FIX BECAUSE THEY COULD NOT DUPLICATE THE PROBLEM.
NHTSA complaint #10126132 — an unverified report by a vehicle owner.
at 181,000 milesHillsboro, AL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
DT: 1992, DODGE, GRAND CARAVAN, INTERMITTENT BRAKE FAILURE, NO POWER ASSIST, THE BRAKES WILL NOT STOP VEHICLE QUICKLY ENOUGH. ALSO, RIGHT FRONT BRAKE CALIPERS FAILED AFTER GOING ABOUT 20 MILES IN STOP AND GO TRAFFIC. CONSUMER ALREADY REPLACED THE HYDRAULIC BRAKE LINE AND THE CALIPERS. BUT IT DID NOT SOLVE THE PROBLEM, WHICH ONLY LEFT THE BRAKE ACTUATOR PISTON ASSEMBLY AND PUMP MOTOR ASSEMBLY. CONSUMER TOOK VEHICLE TO THE DEALER, AND DEALER COULD NOT SEE THE PROBLEM, DEALER SAID THAT IF THEY COULD DUPLICATE THE PROBLEM THEY WOULD FIX IT BECAUSE THE ACTUATOR PUMP AND ASSEMBLY MOTOR WERE STILL UNDER WARRANTY. THE INTERMITTENT BRAKE FAILURE WAS INCLUDED IN A RECALL 96V099000 CONCERNING ABS MODULE CONTROL FAILURE. THE PROBLEM WAS FIXED THEN. CONSUMER STATED THAT THE PROBLEM WAS INTERMITTENT SO THE DEALER WILL NOT FIX BECAUSE THEY COULD NOT DUPLICATE THE PROBLEM.
NHTSA complaint #10126132 — an unverified report by a vehicle owner.
at 182,000 milesHoffman Estates, IL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: HAD THE BRAKES AND ABS UNIT REPLACED 3 TIMES, AND CONSUMER IS VERY AGGRAVATED. TALKED TO CHRYSLER, AND THEY HAVE THE INFORMATION. THERE WAS NO WARNING THAT VEHICLE HAD NO BRAKES.
NHTSA complaint #10123937 — an unverified report by a vehicle owner.
at 312,000 milesSignal Mountain, TN1 injured
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
THE CONSUMER WAS INVOLVED IN PAST RECALL 730 BY DODGE THAT WAS POORLY HANDLED. THE REAR HATCH ATTACHMENT BOLT WAS THE ITEM ON RECALL. THE CONSUMER HAD TAKEN THE VEHICLE IN FOR REPAIR IN JULY OF 1997 BECAUSE THE BOLTS HAD BROKEN, AND HAD THEM REPLACED. THEN THEY BROKE AGAIN IN AUGUST OF 1999. ON MAY 1, 2005 ONE OF THEM BROKE AGAIN, AND ALMOST BROKE HIS WIFE'S ARM. ON 5-3-2005, AND THE DEALER SAID THAT THE CAR WAS TOO OLD. THEY WOULDN'T FIX IT UNLESS THE CONSUMER PAID. THE DEALERS RESPONSE WAS INAPPROPRIATE. THE DEALER CHECKED WITH THE DISTRICTS OFFICE AND VALIDATED THAT IT WOULDN'T DO IT. ALSO, THE CONSUMER WAS INAPPROPRIATE. THE THIRD ISSUE WAS THE ADEQUACY OF THE RECALL ITSELF. THE FOURTH ISSUE WAS THAT THE DEALER JUST TOLD HIM THAT HE WOULDN'T FIX BOTH SIDES. *AK THE OIL PAN LEAKED AND THE SERPITINE BELT. RECALL CAMPAIGN#97V079000.
NHTSA complaint #10119718 — an unverified report by a vehicle owner.
at 160,000 milesNanticoke, PA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER STATED DEALER REFUSED TO REPAIR THE RECALL FOR ABS BRAKE SYSTEM UNTIL CONSUMER PAID A DIAGNOSTIC FEE. *AK RECALL CAMPAIGN RECALL NUMBER: 96V099000
NHTSA complaint #10103098 — an unverified report by a vehicle owner.
White Bear Lake, MN
SEATS:FRONT ASSEMBLY:RECLINER
WHILE SITTING IN THE DRIVER'S SEAT SEATBACK SNAPPED AND THEN COLLAPSED ONTO THE REAR SEAT. THIS HAPPENED WHILE I WAS SIMPLY REACHING INTO MY FRONT POCKET FOR MY KEYS. I WAS NOT INJURED AND FEEL VERY FORTUNATE THAT MY CHILDREN WERE NOT IN THE BACK SEAT AT THE TIME THE SEAT FAILED. I WENT TO WHITE BEAR DODGE AND TALKED TO THE SERVICE MANAGER. HE SAID THAT CHRYSLER DOES NOT SUPPLY PARTS FOR SEATS, AND THAT A NEW SEAT WOULD NOT BE AVAILABLE FOR MY VEHICLE. I BELIEVE THAT THIS IS A SAFETY RELATED DEFECT THAT THE MANUFACTURER MUST FIX, AND I NEED TO KNOW HOW TO PROCEED.
NHTSA complaint #10100625 — an unverified report by a vehicle owner.
at 95,000 milesChicago, IL
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
THE CONSUMER STATES THE ABS SYSTEM MALFUNCTIONED WITHOUT WARNING. AS A RESULT THE BRAKE FLUID LEAKS. PLEASE PROVIDE ADDITIONAL INFORMATION.
NHTSA complaint #10096963 — an unverified report by a vehicle owner.
at 168,000 milesTracy, CA
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
WHILE DRIVING 35 MPH HOOD FLEW UP. AS A RESULT, DRIVER'S VISIBILITY WAS IMPAIRED. NO IMPACT REPORTED.
NHTSA complaint #10087310 — an unverified report by a vehicle owner.
Nicholson, MS
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
1992 GRAND CARAVAN BRAKE LIGHT AND ABS LIGHT STAY ON FOR LONG PERIODS OF TIME. BRAKE PEDAL AT TIMES WILL NOT DEPRESS. I AM A 76 YEAR OLD LADY AND I AM HAVING TO PARK MY VEHICLE BECAUSE I AM SCARED TO DRIVE IT WITH BRAKES ONLY INTERMITTENTLY WORKING. TOLD BY INDEPENDENT MECHANIC THAT PART OF THE ABS SYSTEM NEEDS REPLACING AT A COST OF OVER $2000?? THIS IS RIDICULOUS!
NHTSA complaint #10072843 — an unverified report by a vehicle owner.
Nicholson, MS
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
1992 GRAND CARAVAN BRAKE LIGHT AND ABS LIGHT STAY ON FOR LONG PERIODS OF TIME. BRAKE PEDAL AT TIMES WILL NOT DEPRESS. I AM A 76 YEAR OLD LADY AND I AM HAVING TO PARK MY VEHICLE BECAUSE I AM SCARED TO DRIVE IT WITH BRAKES ONLY INTERMITTENTLY WORKING. TOLD BY INDEPENDENT MECHANIC THAT PART OF THE ABS SYSTEM NEEDS REPLACING AT A COST OF OVER $2000?? THIS IS RIDICULOUS!
NHTSA complaint #10072843 — an unverified report by a vehicle owner.
Nicholson, MS
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
1992 GRAND CARAVAN BRAKE LIGHT AND ABS LIGHT STAY ON FOR LONG PERIODS OF TIME. BRAKE PEDAL AT TIMES WILL NOT DEPRESS. I AM A 76 YEAR OLD LADY AND I AM HAVING TO PARK MY VEHICLE BECAUSE I AM SCARED TO DRIVE IT WITH BRAKES ONLY INTERMITTENTLY WORKING. TOLD BY INDEPENDENT MECHANIC THAT PART OF THE ABS SYSTEM NEEDS REPLACING AT A COST OF OVER $2000?? THIS IS RIDICULOUS!
NHTSA complaint #10072843 — an unverified report by a vehicle owner.
Nicholson, MS
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
1992 GRAND CARAVAN BRAKE LIGHT AND ABS LIGHT STAY ON FOR LONG PERIODS OF TIME. BRAKE PEDAL AT TIMES WILL NOT DEPRESS. I AM A 76 YEAR OLD LADY AND I AM HAVING TO PARK MY VEHICLE BECAUSE I AM SCARED TO DRIVE IT WITH BRAKES ONLY INTERMITTENTLY WORKING. TOLD BY INDEPENDENT MECHANIC THAT PART OF THE ABS SYSTEM NEEDS REPLACING AT A COST OF OVER $2000?? THIS IS RIDICULOUS!
NHTSA complaint #10072843 — an unverified report by a vehicle owner.
at 167,000 milesSharon, TN
POWER TRAIN
BAD PAINT ITS PEELING FLAKEING THE WOOD GRAIN TOO FAIDING BAD TRANS I JUST PAID A DEALERSHIP OVER 2 GRAND FOR A NEW ONE WARRANTEED FOR ONLY 3 YEARS OR 36,000 MILES. BAD POWER WINDOWS CABLE BROKE=OVER $400.= ME GETTINGSCREWD BAD LUG NUTS LITTLE METAL CAPS OVER LUGNUTS COME OFF AND THEN TIRE TOOL DOSENT FIT SO YOU END UP AT THE DEALERSHIP GETTING THEM CUT OFF. KEEPS STALLING HEADLINER FALLING DOWN HEADLIGHTS ARE TOTALLY YELLOW AT NIGHT YOU CANT SEE MORE THAN 50 FEET ON LOW BEAMS SO YOU HAVE TO HAVE HIGH BEAMS ON JUST TO GET LOW BEAM QUALITY. BREAKS NEW ROTORS, MASTERCILLENDER, HARDWEAR, DRUMS, SHOES, PADS, FLUID, MASTERCILLENDER CAPS, WEEL CILLENDERS,= OVER $500. TO THE DEALER AND ME AND MY FAM STRANDED ON THE ROADSIDE FOR 4 HOURES GETTING RECALLED PARTS FITTED ONLY TAKES AN ACT OF CONGRESS AND ABOUT THREE DAYS WITH OUT A CAR UNLESS THEY GIVE YOU THERE "LOANER" LOANER=CAR NO ONE WOULD BUT TWELVE YEARS AGO. JAMES REYNOLDS SHARON TENN GOOBERCLESE@HOTMAIL.COM OWNER OF A 92 DODGE GRAND CARAVAN LE
NHTSA complaint #10070192 — an unverified report by a vehicle owner.
at 167,000 milesSharon, TN
SEAT BELTS
BAD PAINT ITS PEELING FLAKEING THE WOOD GRAIN TOO FAIDING BAD TRANS I JUST PAID A DEALERSHIP OVER 2 GRAND FOR A NEW ONE WARRANTEED FOR ONLY 3 YEARS OR 36,000 MILES. BAD POWER WINDOWS CABLE BROKE=OVER $400.= ME GETTINGSCREWD BAD LUG NUTS LITTLE METAL CAPS OVER LUGNUTS COME OFF AND THEN TIRE TOOL DOSENT FIT SO YOU END UP AT THE DEALERSHIP GETTING THEM CUT OFF. KEEPS STALLING HEADLINER FALLING DOWN HEADLIGHTS ARE TOTALLY YELLOW AT NIGHT YOU CANT SEE MORE THAN 50 FEET ON LOW BEAMS SO YOU HAVE TO HAVE HIGH BEAMS ON JUST TO GET LOW BEAM QUALITY. BREAKS NEW ROTORS, MASTERCILLENDER, HARDWEAR, DRUMS, SHOES, PADS, FLUID, MASTERCILLENDER CAPS, WEEL CILLENDERS,= OVER $500. TO THE DEALER AND ME AND MY FAM STRANDED ON THE ROADSIDE FOR 4 HOURES GETTING RECALLED PARTS FITTED ONLY TAKES AN ACT OF CONGRESS AND ABOUT THREE DAYS WITH OUT A CAR UNLESS THEY GIVE YOU THERE "LOANER" LOANER=CAR NO ONE WOULD BUT TWELVE YEARS AGO. JAMES REYNOLDS SHARON TENN GOOBERCLESE@HOTMAIL.COM OWNER OF A 92 DODGE GRAND CARAVAN LE
NHTSA complaint #10070192 — an unverified report by a vehicle owner.
at 167,000 milesSharon, TN
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BAD PAINT ITS PEELING FLAKEING THE WOOD GRAIN TOO FAIDING BAD TRANS I JUST PAID A DEALERSHIP OVER 2 GRAND FOR A NEW ONE WARRANTEED FOR ONLY 3 YEARS OR 36,000 MILES. BAD POWER WINDOWS CABLE BROKE=OVER $400.= ME GETTINGSCREWD BAD LUG NUTS LITTLE METAL CAPS OVER LUGNUTS COME OFF AND THEN TIRE TOOL DOSENT FIT SO YOU END UP AT THE DEALERSHIP GETTING THEM CUT OFF. KEEPS STALLING HEADLINER FALLING DOWN HEADLIGHTS ARE TOTALLY YELLOW AT NIGHT YOU CANT SEE MORE THAN 50 FEET ON LOW BEAMS SO YOU HAVE TO HAVE HIGH BEAMS ON JUST TO GET LOW BEAM QUALITY. BREAKS NEW ROTORS, MASTERCILLENDER, HARDWEAR, DRUMS, SHOES, PADS, FLUID, MASTERCILLENDER CAPS, WEEL CILLENDERS,= OVER $500. TO THE DEALER AND ME AND MY FAM STRANDED ON THE ROADSIDE FOR 4 HOURES GETTING RECALLED PARTS FITTED ONLY TAKES AN ACT OF CONGRESS AND ABOUT THREE DAYS WITH OUT A CAR UNLESS THEY GIVE YOU THERE "LOANER" LOANER=CAR NO ONE WOULD BUT TWELVE YEARS AGO. JAMES REYNOLDS SHARON TENN GOOBERCLESE@HOTMAIL.COM OWNER OF A 92 DODGE GRAND CARAVAN LE
NHTSA complaint #10070192 — an unverified report by a vehicle owner.
at 167,000 milesSharon, TN
WHEELS
BAD PAINT ITS PEELING FLAKEING THE WOOD GRAIN TOO FAIDING BAD TRANS I JUST PAID A DEALERSHIP OVER 2 GRAND FOR A NEW ONE WARRANTEED FOR ONLY 3 YEARS OR 36,000 MILES. BAD POWER WINDOWS CABLE BROKE=OVER $400.= ME GETTINGSCREWD BAD LUG NUTS LITTLE METAL CAPS OVER LUGNUTS COME OFF AND THEN TIRE TOOL DOSENT FIT SO YOU END UP AT THE DEALERSHIP GETTING THEM CUT OFF. KEEPS STALLING HEADLINER FALLING DOWN HEADLIGHTS ARE TOTALLY YELLOW AT NIGHT YOU CANT SEE MORE THAN 50 FEET ON LOW BEAMS SO YOU HAVE TO HAVE HIGH BEAMS ON JUST TO GET LOW BEAM QUALITY. BREAKS NEW ROTORS, MASTERCILLENDER, HARDWEAR, DRUMS, SHOES, PADS, FLUID, MASTERCILLENDER CAPS, WEEL CILLENDERS,= OVER $500. TO THE DEALER AND ME AND MY FAM STRANDED ON THE ROADSIDE FOR 4 HOURES GETTING RECALLED PARTS FITTED ONLY TAKES AN ACT OF CONGRESS AND ABOUT THREE DAYS WITH OUT A CAR UNLESS THEY GIVE YOU THERE "LOANER" LOANER=CAR NO ONE WOULD BUT TWELVE YEARS AGO. JAMES REYNOLDS SHARON TENN GOOBERCLESE@HOTMAIL.COM OWNER OF A 92 DODGE GRAND CARAVAN LE
NHTSA complaint #10070192 — an unverified report by a vehicle owner.