4,423 of the
18,897 complaints filed about the Dodge Grand Caravan
are about the electrical system —
100% of everything owners reported.
The worst model year for it is 2008.
Passenger sliding doors will not open the power door actuators have failed no way to manually open them it’s available on request, safety of other at risk is incase of an accident there’s no way to open the doors it’s a safety hazard, problem was confirmed by dealer although it would cost me 3,800 to have them fix both sliding doors Ferario dodge in big flats NY tech confirmed that the manufactures of the door actuator had issues, there would be a buzz when they were failing although I had no idea what it was,
NHTSA complaint #11761469 — an unverified report by a vehicle owner.
Vehicle has loose horn emblem Vehicle Heat/AC front not operable Vehicle driver side sliding door inoperable. Subject: URGENT SUPPLEMENT TO NHTSA COMPLAINT #11753124 — Unresolved Safety Recalls, Airbag Hazards, Dealer Refusal/Delay, and Conflicting Parts Availability Information Vehicle: 2008 Dodge Grand Caravan NHTSA Complaint: #11753124 Mopar Corporate Case: #97575701 I am submitting this as an urgent supplement to my existing NHTSA complaint concerning multiple unresolved federal safety recalls on my 2008 Dodge Grand Caravan. The circumstances have become increasingly concerning because the vehicle has multiple safety recalls, including recalls involving the airbag system, while I have received conflicting information from authorized Stellantis/Mopar representatives and dealerships concerning the availability of the required remedy parts. My vehicle was purchased used through a private sale. The NHTSA VIN-specific recall information shows multiple recalls as incomplete. The recalls include serious safety issues involving the airbag/occupant restraint system, the steering wheel airbag assembly, ignition-related loss of vehicle functions, and a potential fire hazard involving the sliding-door wiring. The situation is not merely theoretical. One of the vehicle's sliding doors is currently not functioning. The vehicle also has no front heat or air conditioning. Most importantly, the steering-wheel emblem associated with the driver's airbag assembly became detached, and I had to glue it back onto the steering wheel. I am extremely concerned about operating a vehicle with an unresolved recall involving the driver's airbag assembly and a component of that assembly that has physically detached. I contacted authorized dealerships to have the recalls addressed I was attempting to have the recalls formally initiated, the VIN processed, a repair order opened, and the required parts obtained.I was repeatedly given information that led to no service,late service,months away
NHTSA complaint #11761091 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2017 Dodge Grand Caravan. The contact stated that he had purchased a used vehicle through Facebook Marketplace. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy, and a Carfax report confirmed that the odometer had been tampered with twice. The vehicle was a private sale. The contact had reported the matter to the California State Attorney General's Office. At the time of purchase, the vehicle mileage was 138,661, and at the time of registration, it was discovered that the mileage was 177,589.
NHTSA complaint #11760882 — an unverified report by a vehicle owner.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The contact shifted the gear shifter into neutral. The vehicle was restarted. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); however, the recall was not associated with the VIN. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 160,000.
NHTSA complaint #11756254 — an unverified report by a vehicle owner.
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the vehicle failed to start after several attempts, with the Electronic Throttle Control (ETC) warning light displayed on the instrument panel. The contact was forced to jumpstart the vehicle; however, the vehicle may not start after being jumpstarted. The vehicle was taken to an independent mechanic and DTC: C212A (Anti-Lock Brake System - ABS). The contact called several dealers, and the failure was associated with NHTSA Campaign Number: 18V524000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 132,000.
NHTSA complaint #11755853 — an unverified report by a vehicle owner.
Subject: Manufacturer and Dealer Non-Compliance / Obstruction of Federal Safety Recalls Vehicle: 2008 Dodge Grand Caravan Description of Problem: I am filing a formal complaint against Fiat Chrysler Automobiles (FCA)/Mopar and its authorized dealer network for active non-compliance, negligence, and obstruction regarding 7 open federal safety recalls on my vehicle. Authorized franchise dealerships have repeatedly refused to initiate the recall process, scan my vehicle's VIN, or open a formal Repair Order to place required parts on backorder. One dealership nonchalantly dismissed the safety hazards, claiming parts are entirely unavailable because the recalls date back to 2010.( United Chrysler Dodge Jeep Ram at Jeep Ram [XXX]) Another dealership employee, Craig, used hostile and coercive tactics when discussing service terms, creating an intimidating environment that makes it a safety risk for me to physically bring my vehicle to that location.(Star Chrysler Jeep Dodge FIAT 21110 Jamaica Ave Queens Village, NY 11428) On July 27, 2026, I contacted Mopar Corporate Customer Care to escalate this dealer non-compliance. I spoke with agent Sam under Corporate Case Number XXX. Agent Sam actively obstructed my efforts to secure a remedy. He falsely claimed to be contacting local dealers to check inventory, but when I offered to call those same locations, conference, to verify his claims, he strongly resisted. I asked to speak to a supervisor to escalate the agent's deceptive behavior and the dealer denials, but I was told the supervisor was completely unavailable and could only offer a callback within 24 hours. Under federal law, safety recalls do not expire. Manufacturers and their authorized dealers are legally obligated to provide a free remedy, log vehicle details, and procure parts. Mopar Corporate and its dealer network are actively prioritizing standard brush-offs and administrative evasion over public safety, with 7 recalls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
NHTSA complaint #11753124 — an unverified report by a vehicle owner.
The passenger side sliding door is locked into place the power actuator has gone out. An entry way is locked putting people in danger, one way in one way out for 5 rear passengers. Multiple model years have a reoccurring issue.The failure of the sliding door lock actuator is so common that it prompted thousands of owner complaints to the National Highway Traffic Safety Administration (NHTSA). While it never led to a formal safety recall, NHTSA did open a preliminary evaluation (PE21-016) In response, Chrysler (FCA/Stellantis) issued several Technical Service Bulletins (TSBs), including TSB 23-017-20 and TSB 23-001-25, instructing dealers to replace the faulty actuator rather than the entire latch assembly. No warning signs of failure dealership is saying my vin doesn't count but I'm within 15 years of vehicles service and under 150000 miles.
NHTSA complaint #11748543 — an unverified report by a vehicle owner.
The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving approximately 25 MPH, the vehicle stalled in the middle of the roadway an dfailed to restart. The contact stated that there was smoke coming from the engine bay. There was not warning light illuminated. The vehicle was towed to AAMCO Transmissions, where it was diagnosed that the water pump housing had split in half. The water pump was replaced. The contact stated that shortly after the repair, the thermostat gauge started fluctuating and the vehicle overheated. The vehicle was taken to JJ Auto Repair and Collisions, where it was diagnosed with catastrophic engine block failure. A new engine was purchased and installed on the vehicle; however, the vehicle suddenly stalled while driving 40 MPH. The vehicle was restarted and driven to the dealer, where it was diagnosed with alternator failure. The alternator and the battery were replaced. The contact stated that the vehicle failed to operate as needed. The vehicle was taken to AutoZone, where the battery was replaced. Additionally, AutoZone tested the newly installed alternator and determined that the alternator was faulty; however, several mechanics determined that the alternator was in good condition. The contact related the failures to NHTSA Campaign Numbers: 20V278000 (FUEL SYSTEM, GASOLINE) and 18V524000 (ELECTRICAL SYSTEM). The vehicle was not repaired. The manufacturer was notified of the failure but denied reimbursement for the expenses. The failure mileage was approximately 90,489.
NHTSA complaint #11742088 — an unverified report by a vehicle owner.
It was dark, wife and I were driving, suddenly the begin dash began to go blank, more like a flicker. As I kept driving the flickering began to be more often and more pronounce. At some point we were worried that we won’t be able make it home. Almost approaching home the all the gauges went off a light came on the dash (don’t remember which one) vehicle suddenly acelerated and I have to take evasive action to avoid an accident . This lasted a second
NHTSA complaint #11740831 — an unverified report by a vehicle owner.
Automatic sliding doors will not unlock or open at all- not manually, not with the inside door buttons, not with my key fob, and not with the automatic buttons on the front ceiling of the van. I have 3 young children all 5 and under. This is an EXTREMELY dangerous fault that puts all of their lives into danger! The inconvenience of a grown adult having to climb through the back hatch to lock her kids in is annoying yes but my concern is how I'm supposed to safely get to them if we were in an accident! My husband can not get to the kids at all as he is well over 6 foot and can not fit. I'm trying to get the dealership to fix the issue but they're telling me that there is no recall even though I thought I received something in the mail awhile back. The message that appears when we try to automatically open the door is that we should first unlock the doors to which we already have. The lock will not move when you manually try to unlock it either.
NHTSA complaint #11740352 — an unverified report by a vehicle owner.
The driver's window was left unrolled last night and it rained. When I got in the car, the electrical window control for the driver's window wouldn't roll up. But the others appeared to work normally. This was annoying, but it didn't stop my from driving to work. About half an hour into my drive, the window controls started smoking. I pulled to the shoulder and waited by the side of the highway until the smoke stopped. After the smoke stopped, the car drove fine - but none of the window controls appear to work. I Googled, and there seems to have been a recall for a similar issue for earlier Dodge Caravan models. But nothing for the 2016 Dodge Caravan. I'm hoping that maybe Dodge can fix my window control panel too.
NHTSA complaint #11740062 — an unverified report by a vehicle owner.
Windows and doors buzz. The windows and doors will not open or will open very slowly. the alarm will go off. The only way to stop it is to disconnect the battery. Sliding door lock will not lock or will lock and not open.
NHTSA complaint #11736976 — an unverified report by a vehicle owner.
The contact owned a 2011 Dodge Grand Caravan. The contact stated that while the vehicle was parked, turned off, and unoccupied, the front driver’s side of the vehicle near the driver’s door caught fire. The contact extinguished the fire. No fire or police report was filed. The front driver’s side of the vehicle was consumed by the fire. The contact believed the failure was due to an electrical malfunction located in the driver's door that caused the fire. The dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to a salvage facility. The manufacturer was made aware of the failure. The approximate failure mileage was 200,000.
NHTSA complaint #11733269 — an unverified report by a vehicle owner.
We purchased our 2012 Dodge Grand Caravan 1/2026. Only 85000 miles on it. After about a week or 2, when husband tried go start van to go to work early cold, morning, van wouldn't start easily. Sometimes he would wait up to a few hours and keep trying to start, eventually it would. But last 3 days, its gotten harder to start van.at all. Not cool. Why isn't this recalled, it seems ALOT of people have same issue..
NHTSA complaint #11731166 — an unverified report by a vehicle owner.
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the vehicle was shuddering, producing static electric shock, and the battery was overcharging. The air bag warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V524000 (Electrical System). The local dealer was contacted and was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact had an ongoing issue with the local dealer. The manufacturer was contacted and informed that the vehicle was not under recall. The failure mileage was approximately 68,107.
NHTSA complaint #11731010 — an unverified report by a vehicle owner.
I just bought a 2002 Dodge Grand caravan. I have noticed the seat belts do not lock when I installed the car seat and pulled the seat belt to lock the car seat in place it will not work which makes the car seat tip and fall every direction. I tried every seat in van to see if the lock and they do not unless the car is started if you pull it down fast it locks but not when it's off and will not stay locked. Speedometer and gas gage quit working.
NHTSA complaint #11730502 — an unverified report by a vehicle owner.
The Component that keeps failing on these vehicles is the Actuator for the sliding doors. When it comes to safety, this could be a huge problem in case of an accident or any time there’s a “rush” to get out of the vehicle. Especially having 3+ kids having to climb in and out. The problem has been inspected by my local dealership. The cause is the actuator, no doubt. This was a “warrantied” part but being my vehicle is at 160K miles, the dealership wants me to pay 2500 out of pocket. When I believe this should be taken care of free of charge.
NHTSA complaint #11730000 — an unverified report by a vehicle owner.
The driver and passenger sliding door power lock actuator is not operating for my wife's 2017 Dodge Grand Caravan with about 44,000 miles. There is a Warranty Bulletin, number D-25-03, dated January 30, 2025 that extended the warranty to coverage to 10 years/ 100,000 miles. My wife's car should have been included in the cars with the problem and it is not included in the cars affected by the problem. Please include my wife's Dodge Grand Caravan in the recall for the extended warranty.
NHTSA complaint #11727423 — an unverified report by a vehicle owner.