614 of the
36,407 complaints filed about the Ford Escape
are about the glass, mirrors and wipers —
100% of everything owners reported.
The worst model year for it is 2010.
614
Complaints
100%
Share of all complaints
4
Crashes
3
Fires
Windows, Mirrors & Wipers complaints by model year
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V374000 (VISIBILITY); however, the part to do the recall repair was unavailable. The local dealer was contacted, and a mechanic was sent to the residence to perform a software update, but the mechanic was unable to complete the software update. The vehicle was later driven to the local dealer, who was unsuccessful in completing the software update. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11761055 — an unverified report by a vehicle owner.
The contact owns a 2020 Ford Escape. The contact received notification for NHTSA Campaign Number: 26V117000 (Visibility); however, the part to perform the recall repair was not yet available. The dealer was notified of the issue and confirmed that the part was not yet available. The contact stated that upon starting the vehicle, the windshield wipers failed to operate as intended. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure; however, no assistance was provided. The failure mileage was approximately 85,000.
NHTSA complaint #11760242 — an unverified report by a vehicle owner.
Wipers will swipe a couple times then stop half way and not descend all the way. Then begin to “flutter” have to shut off for them to descend and turn on again, over and over.
NHTSA complaint #11759877 — an unverified report by a vehicle owner.
My 2016 Ford Escape is subject to safety recall 25SA9 / NHTSA 25V695 involving the rearview camera. Ford's recall states that the rearview camera may display a blank or distorted image in reverse, or may display a message that camera is unavailable. The rearview camera is now completely nonfunctional. It previously worked intermittently but progressively worsened and is gone now. When I place the vehicle in reverse, the center display either remains blank or continues displaying the navigation/map screen shown while driving. It does not display the rearview camera image. The vehicle and camera are available for inspection upon request. This creates a significant safety risk because I have lost the rearward view provided by the camera when backing up. This is particularly concerning because this is the exact safety defect addressed by the recall: an unavailable rearview camera (for a [XXX]!!) can reduce driver's view behind the vehicle and increase the risk of a crash. I have contacted Ford dealerships regarding this recall both in Texas, where I previously lived, and in Utah, where I now live. I have been told that the replacement remedy part is still unavailable, so the recall repair cannot be performed. Ford's original NHTSA recall filing stated that final remedy owner notifications were planned for June 29–July 3, 2026. It is now August 23, 2026, and remedy remains unavailable. The problem has not been repaired or resolved by a dealer because the recall replacement part is unavailable. I have not had the vehicle inspected by police or an insurance representative. The camera initially worked intermittently and then stopped altogether. The current symptom is that, when in reverse, the display either remains blank or continues showing the navigation/map screen instead of displaying the rearview camera image. I am requesting that NHTSA review Ford's handling of recall 25V695/25SA9, particularly the continued lack of an available remedy. THIS IS UNSAFE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
NHTSA complaint #11758938 — an unverified report by a vehicle owner.
The contact owns a 2020 Ford Escape. The contact stated that after the dealer performed an unknown recall repair on the front driver’s side door, the failure occurred. The contact stated that the front driver’s side window intermittently failed to roll up or roll down and made a squeaking sound while operating. The dealer was made aware of the failure and informed the contact that the front driver’s side door motor needed to be replaced, and the repair would be an out-of-pocket expense. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11754423 — an unverified report by a vehicle owner.
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (FUEL SYSTEM, GASOLINE) and 26V117000 (VISIBILITY); however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11753814 — an unverified report by a vehicle owner.
The rear camera first started failing intermittently, and now occurs constantly. The camera goes black on the screen. I nearly backed into a child in a grocery store parking lot.
NHTSA complaint #11751670 — an unverified report by a vehicle owner.
While driving intermittent wipers started. After only 4-5 inches in motion, they began stuttering until reaching about ¾ of the full elevation. At that point they stalled. I turned them on, which made no change. When turning off, they returned to the lowered or of position. If it had been raining, my visibility would have been severely impacted. This action continues after 3 days. I learned there is an issued recall for this issue in the same year/make/model, but my VIN / vehicle is not yet covered.
NHTSA complaint #11751210 — an unverified report by a vehicle owner.
The contact owns a 2021 Ford Escape. The contact received recall notifications for NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V117000 (Visibility); however, the parts required to complete the recall repairs were not yet available. The contact called the local dealer and left a voicemail message, but the contact had not received a return call. The manufacturer was not contacted. The contact had not experienced a failure.
NHTSA complaint #11748809 — an unverified report by a vehicle owner.
The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the contact discovered that part on the moon roof had detached, preventing the moon roof from closing properly. No warning light was illuminated. The vehicle was taken to a dealer where the dealer stated that the top panel of the moon roof needed to be removed; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
NHTSA complaint #11747746 — an unverified report by a vehicle owner.
The wiper has stopped working. The part number, LJ6Z17508J, is listed under NHTSA bulletin 26V117, but Ford claims that the vehicle is not covered under the recall. Please expand the safety recall to include this VIN number. This is a dangerous situation!
NHTSA complaint #11745569 — an unverified report by a vehicle owner.
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V117000 (Visibility); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11744407 — an unverified report by a vehicle owner.
The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline), 26V123000 (Back Over Prevention), and 26V117000 (Visibility); however, the parts to do the recall repairs were unavailable. The dealer was not contacted. The manufacturer was not contacted. The contact had not experienced a failure.
NHTSA complaint #11744419 — an unverified report by a vehicle owner.
While driving, the hood of my vehicle flew up and broke my windshield and caused damage to body by the hood hinge on both sides. There were no warning lamps or signals that warned me that the hood was loose. I had limited visual to pull over and close the hood. Fortunately I was going slow and there were not other vehicles that were impacted. Because the hood is opened inside with the double pull mechanism it is too easy to open the hood without the secondary safety hook outside like most vehicles have. I have had the windshield replaced and am working with insurance to complete repairs on the body.
NHTSA complaint #11743429 — an unverified report by a vehicle owner.
My windshield wipers aren’t working properly and it causes me to not be able to see while driving which cause me to hit a curb and damage my front fender and my trunk makes a nose when I drive like it wants to pop open my car flashes warnings and then no sign of issues
NHTSA complaint #11741312 — an unverified report by a vehicle owner.
The windshield wipers on this vehicle just stop working without warning. However this vehicle is not included in the wiper recall even though it experiences the same failures as the vehicles covered under the recall.
NHTSA complaint #11741178 — an unverified report by a vehicle owner.