Accident happened while driving on a two-way county road without center lane markings. The driver was leaning to the right of the road. The lane keep assisting overcorrected to the left hitting a culvert. Upon the crash the seat unlocked from its position and slid towards the steering wheel. The seat belt did not lock in time to prevent the seat from considerable forward movement. The airbag located inside steering wheel seemed only partially inflated. No other airbags deployed. The combined malfunctions resulted in the driver's left foot being crushed (various fractures and joints dislodged), and right ankle fracture and dislocation. The driver was the only one involved in the cash. However, other drivers could have been affected by the sudden change of lanes - especially if driving the opposite direction. The issue has not been reproduced as far as known (unable to find any reports, images or videos online). There was no inspection following the accident. The car had previously shown unexplainable lane keeping assistance overcorrections before, but there were no system failure warning lights. The seat sometimes needed readjustment (the locking system would click, but the seat would not remain in place). Summary of issues: -Lane keep assisting - overcorrected leading to hitting a culvert on the opposite side of the road. -Driver's seat unlocked forward toward the steering wheel when car hit the culvert. -Seatbelt did not lock appropriately to prevent seat moving forward toward the steering wheel. I am unsure if the car is still available for inspection. It was totaled by the insurance company. Pictures of the car can be found at this public website: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11737354 — an unverified report by a vehicle owner.
Passenger seat dings and interior light comes on when making a left turn. It sounds like the seat belt alert even when the passengers and driver have their seat belts on. It also happens when rhe passenger shifts their weight. This is a distraction while driving.
NHTSA complaint #11703655 — an unverified report by a vehicle owner.
Since purchasing my vehicle in 2022, I’ve experienced my seat “click and unclick” after adjusting it as well as at random times when driving. As I’ve been reviewing recalls for my own year/make/model, I recently found that 2023-24 Hondas & Acuras were experiencing a similar issue and have had a recall for their seat frame bolt. However, I’m unsure if it’s due to the same reason, as I’ve not seen other related complaints for my own year/make/model.
NHTSA complaint #11701255 — an unverified report by a vehicle owner.
When using the backseat armrest and cup holders, if you have a hot coffee, to go, from let’s say Starbucks, no matter the size, it will come out of the cup holder in certain turns, when the car is moving. It’s spilled multiple times on my kids and a friend, who had scalding on their hands. This is very unsafe and the cup holders need to be deeper, they are very shallow, to hold to go cups, even sodas from McDonald’s will come out of the cup holders when the car is turning at medium speeds around corners, 30 MPH or so.
NHTSA complaint #11699976 — an unverified report by a vehicle owner.
My boyfriend has a Honda Civic 2018 EXL and on 11/07/2025 around noonish, I briefly turned on the passenger side seat warmer for approximately 15 minutes and received second degree burns/blisters on the back of my thighs from the seat. I knew something was wrong because I had to peel my thighs off the seat and my skin felt really flushed and hot. Over 24 hours, the blisters formed and then popped.
NHTSA complaint #11699635 — an unverified report by a vehicle owner.
I have been calling my local dealership for over a year trying to get my car fixed due to the recall and the dealership keeps saying they do not have the parts and will call when they do.
NHTSA complaint #11698512 — an unverified report by a vehicle owner.
Suspension problem passenger side right front strut defect got replace 1month after purchasing the car 5month later driver side rear strut blew leaking and got replace by dealer Seat problem from day 1 driver seat making popping noise from seat mid back area every time move even slightly dealer say it’s normal The Most concern problem still not fix Steering problem First it make a weird noise when turning steering wheel at low speed then slowly started to have sticky steering while stopped went to dealer multiple time for steering issue and it was never fix and still not fix I was told it’s normal and no recall on the car every time when obviously something is wrong and now problem seem to get worst slowly Please help as it looks like dealer won’t do anything with this one until recall happen and the car is only 15000mile with so many issue over about 6month ownership
NHTSA complaint #11689826 — an unverified report by a vehicle owner.
The contact owns a 2023 Honda Civic. The contact stated that while driving at various speeds, the front driver's side seat was shaking, and the recliner was wobbly. The vehicle was taken to a local dealer, and it was determined that the front driver’s side seat was not installed properly. The vehicle was repaired; however, the failure reoccurred. The contact stated that the front driver’s side seat was repaired on three separate occasions; however, the failure reoccurred. In addition, the contact related the failure to NHTSA Campaign Number: 24V859000 (Seats); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 14,000.
NHTSA complaint #11681293 — an unverified report by a vehicle owner.
I was informed of a recall notice for my vehicle in the summer months of 2024 (approximately). I took my vehicle to the Culver City Honda dealership in Los Angeles to address this, however they informed me that the issue was not critical and that they did not have the parts. Hence, the recall notice has still not been addressed. I recently (June 2025) imported this vehicle to Canada and I am unable to proceed with the import procedure because of this outstanding recall notice.
NHTSA complaint #11671533 — an unverified report by a vehicle owner.
There’s been a safety recall and I took my car like more than a year ago to repairs and then the check the car but told me the piece it’s not ready yet. I have to wait almost a whole year for it and I receive the notification that the piece was ready. When I call to make the appointment the lady told me that I receive the notification but the piece it’s not on the Honda yet and I have to wait. Wait more ? I’m seriously concerned about my car and even though I receive the notification that it’s ready she says they haven’t receive the piece yet ? This is a serious matter and my car and even my family we are driving the car and this is absolutely not ok. I don’t know how much more do I have to wait.
NHTSA complaint #11632083 — an unverified report by a vehicle owner.
The weld on the front drivers seat failed and the seat frame has come apart. The seat is unstable and could in an accident not keep me safe in the vehicle.
NHTSA complaint #11631424 — an unverified report by a vehicle owner.
The drivers seat is loose and wobbles. I first noticed last Monday [XXX]. I keep my car clean & always do routine maintenance. This is a concern incase I get hit seat is already loose. I did research and see it’s an issue for some. There are forums online. It does the same thing wobbles, something is loose near center console under the seat. I took it to the dealer they said my frame broke and it will be 1,200+ to fix… [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11606768 — an unverified report by a vehicle owner.
Airbag sensor light for front passenger seat has recently lit up and won’t turn off. Honda dealer said my daughter needs to replace the passenger seat weight sensor which means replacing the whole seat at $3000+ cost. Please check, thank you.
NHTSA complaint #11590702 — an unverified report by a vehicle owner.
I financed this car 3 months ago, and I received a safety recall notice from Honda. Unfortunately, they don't have the necessary part until 2025. As a result, I've been unable to rent out the car on Toro for the past 2 months to make finance payments. Additionally, due to a previous car accident, I don't feel safe driving the car, which causes me anxiety. Now, I'm unsure what steps to take. I want to return the car without negatively impacting my credit score, as this situation is not my fault. I'm losing both money and payments because of the recall, and the car can't be fixed until 2025.
NHTSA complaint #11586899 — an unverified report by a vehicle owner.
I have the sticky steering wheel issue that is being investigated by you guys at the moment as well as an issue in my seat. I have had the vehicle into dealer ship over four times with no resolution every time the dealership has told me they have no reports of an incident like mine.
NHTSA complaint #11539740 — an unverified report by a vehicle owner.
Driver seat and the seat belt squeaking. Started at 3k miles. Usually at lower speeds, sometimes the seat belt is squeaking even just if I’m breathing. Makes me worry about the quality of the assembly of parts.
NHTSA complaint #11528677 — an unverified report by a vehicle owner.
-Two back seat belts have malfunctioned. The back driver side seat buckle has unattached from the car. The middle back seat belt came unattached from the car. It is available for inspection but have an appointment to get fixed tomorrow. -Mine and my family's safety was put at an INCREASED risk for danger. Two seat belts have malfunctioned in the back seat just from normal wear. My infant daughter rides in the back seat and I trust that the seat belts would function correctly for normal use! -I am not sure. I have an appointment with Honda dealership tomorrow. -It has not currently been inspected. -No symptoms prior and no reasonable explanation for this to happen.
NHTSA complaint #11505686 — an unverified report by a vehicle owner.
Brakes are relatively hard to press and bring the car to stop, the pedal is also located high, and as an Uber driver it makes it difficult to brake constantly. I am getting knee pain and foot pain. Driver seat is very uncomfortable specially when driving for too long. It doesn't have lumbar support and is giving me lower back pain, my back compresses down and collapses into the section where there's no lumbar support. I feel like my disk is getting hurt. The seat is built in an angel. if I bring the seat low, my last bone of spine goes into the seat and hurts. if I bring the seat high, I get hip pain. The steering is somehow stiff to rotate even with lane departure being turned off. I am getting finger joint pain and elbow pain.
NHTSA complaint #11504799 — an unverified report by a vehicle owner.