197 of the
21,242 complaints filed about the Honda Cr-V
are about the equipment —
1% of everything owners reported.
The worst model year for it is 2002.
The contact owns a 2026 Honda CR-V. The contact stated that the infotainment system screen occasionally turned black or would freeze, which prevented the driver from having access to systems or safety features that could only be engaged through the infotainment system. Additionally, the contact stated that the rearview camera image was black due to the failure. The contact stated that while driving approximately 60-65 MPH, the contact heard a male voice coming from the infotainment system. The contact realized that a voicemail message that a customer had left to the contact several weeks prior was playing. The contact stated that the failures occurred intermittently but had become more persistent. The vehicle was taken to the dealer, where it was diagnosed and determined that a software update for the infotainment system was needed. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 28,000.
NHTSA complaint #11701228 — an unverified report by a vehicle owner.
The contact owns a 2018 Honda CR-V. The contact stated that the navigation system was jumping and skipping. The contact stated while depressing the accelerator pedal, the vehicle lunged forward. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000. Parts distribution disconnect.
NHTSA complaint #11592552 — an unverified report by a vehicle owner.
Thief's are easily clone Honda vehicle fab device and stealing the cars. Lot of honda cars stolen in this week with same procedure by cloning the fab devices and taking the vehicles. When we complaint in the Police station , this issue is mainly with Honda Vehicles. Seems to be less security in the Honda vehicles. I am requesting from this Platform to Honda team , please do something to improve security features. we recently lost lot of 2024 CRV model cars and Honda accord cars. they are easily targeting the Honda cars (after 2020 model cars)
NHTSA complaint #11581704 — an unverified report by a vehicle owner.
EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:SPEED CONTROL
The contact owns a 2018 Honda CR-V. The contact stated that while operating the vehicle, the "Brake System", "Collision Mitigation System", "Road Departure Mitigation", "Adaptive Cruise Control" and the "Lane Keeping Assist" massages remained displayed along with an audible alarm. The cause of the failures was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 44,400.
NHTSA complaint #11575234 — an unverified report by a vehicle owner.
Had long standing problems with audio display screen backlighting & audio button backlighting and flickering while driving on a high way. It is very dangerous situation in multiple times. The touch screen problem is because of the defect from Honda end and might needs software update or a change of the touch screen. There is a class action going on with this system issue.
NHTSA complaint #11482308 — an unverified report by a vehicle owner.
2019 HONDA CR-V CONSUMER WRITES IN REGARD TO AIR CONDITIONING SYSTEM FAILURE. THE CONSUMER STATED THE VEHICLE WAS OUT OF WARRANTY BY 2 MONTHS AND HAD 24,000 MILES. THE CONSUMER REQUESTED THAT VEHICLE BE REPAIRED AT THE EXPENSE OF THE MANUFACTURER. THE DEALER AND THE MANUFACTURER WERE NOTIED. THE VEHICLE WAS NOT REPAIRED.
NHTSA complaint #11480122 — an unverified report by a vehicle owner.
Brakes are applied at a slow and fast speed for no reason. Also the touch screen turns off or loses view while driving and car is sluggish when you excelerate the gas peddle.
NHTSA complaint #11479694 — an unverified report by a vehicle owner.
2018 HONDA CR-V. CONSUMER WRITES IN REGARD STEERING WHEEL JERKS AND STIFFENS WHILE DRIVING. THE CONSUMER STATED THE GEAR BOX FAILED AND WAS REPAIRED. THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO IT BEING BUILT IN CANADA.
NHTSA complaint #11474670 — an unverified report by a vehicle owner.
Touchscreen flashes and beeps. Brought it in to the Honda dealer twice and they said they did a hard reset of the screen. The vehicle was 6 months old with less than 4,000 miles when the issue started in January 2020. It happens intermittently and Honda has not been able to fix it. Today 5/11/22 the screen has gone completely blank. Now there is no rear back up camera, no climate control, no vehicle information or settings, no maps or radio information.
NHTSA complaint #11464300 — an unverified report by a vehicle owner.
2018 HONDA CR-V. CONSUMER WRITES IN REGARD TO DEFECTIVE AC UNIT. THE CONSUMER STATED THE A/C COMPRESSOR HAD A LEAK. AFTER SOME RESEARCH, THE CONSUMER BELIEVED THIS FAIURE SHOULD BE A RECALL. THE CONSUMER LEARNED THE FAILURE MAY RECUR AFTER A FEW YEARS. THE VEHICLE WAS OUT OF WARRANTY.
NHTSA complaint #11463456 — an unverified report by a vehicle owner.
Blue Ox base plate broke while towing car on highway. I have photos of the broken base plate. If both sides of base plate would have broken, car would have come free and would could have hit another car or person. I reached out to Blue Ox to report the problem but have not received any response.
NHTSA complaint #11462834 — an unverified report by a vehicle owner.
I just bought (last month) a new, 2022 Honda CR-V-EX-L. I have always been a Honda girl, and decided it was time for a new car and bought another Honda…..my 3rd CR-V (I also had a pilot). Anyways, I just bought this car last month. It is a beautiful car, but I feel it’s dangerous for two reasons. The biggest concern is that the hood was redesigned from previous models that I had, and now the sides of the hood protrudes higher than the rest of the hood, making it quite difficult to see over the hood, particularly going around turns and up hills. Which is a huge safety issue. And you may be thinking, why don’t I just lift the seat……well the seat is as high as it goes (a definite flaw), so that is of no help. Secondly, the audio system is definitely a hazard. The touch screen does not always work, and you may have to push on the screen several times before getting it to work, thus distracting the driver. Additionally, when talking to people on Bluetooth and one party hangs up, the phone does not go back to the radio automatically, and you have to keep touching the touchscreen to get you back to what you were on prior to the call. Definitely another safety issue. That being said, I am mostly worried about the hood issue. I do not feel safe continuing to drive my brand new Honda, which is really sad, since I buy Honda's because of their safety ratings. If this is an issue for me, I am sure this an issue for others, and likely has already contributed to accidents. Thank-you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11461861 — an unverified report by a vehicle owner.
The infotainment display screen on my 2018 Honda CR-V with 10,000 miles is prone to “regularly and unexpectedly” malfunction while a vehicle is in motion. It will spontaneously freeze, dim or go dark and start beeping. or go into full-brightness mode all on its own, which can be particularly dangerously distracting to a driver. The beeping was constant and a "Brightness" bar kept popping up and it would self adjust than go dark again. It is intermittent, so you never know when it will happen. It is a safety issue. I went to Capitol Honda in San Jose,Ca and talked to an adviser to ask if there has been a recall on the touch screen and they said no and that they have never heard of this problem. I also went to Victory Honda in Morgan Hill, Ca and they also said no recall on the touch screen and they have not heard of any problems with the touch screen, The advisor said that they could run a diagnostic test for $190.00,but I declined. If you do a search on the web for this problem you will see many other people also have this same problem, but Honda will not acknowledge that there is a problem.
NHTSA complaint #11419769 — an unverified report by a vehicle owner.
June 2, 2021 car was taken to local Honda dealer. Touch screen problems. Touch screen said Anti Theft system not workingPress and hold power button. I did and screen went black. I feel unsafe driving with a black screen ,when I back up I have no rear camera. I have no access to the other settings either. Honda repairmen updated computer system and it worked for one day. Today -June 4, 2021 the screen lit up when I started the car, went black with no warning messages a minute later. A few minutes later it came back on.
NHTSA complaint #11419707 — an unverified report by a vehicle owner.
2017 HONDA CR-V. CONSUMER WRITES IN REGARDS TO DEFECTIVE TOUCHSCREEN DISPLAY. *LD THE CONSUMER STATED THE BRIGHTNESS BAR ON THE TOUCHSCREEN DISPLAY FLASHED ON AND OFF AND WOULD GO DARK. THE SAME DAY THE SCREEN WENT DARK, THE CONSUMER WAS AT A TRAFFIC LIGHT, THE BRAKE ALERT FLASHED AND THE VEHICLE BRAKED FOR NO APPARENT REASON.
NHTSA complaint #11308198 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE THE CONTACT'S HUSBAND WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE TURNED LEFT INSTEAD OF RIGHT. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE CONTACT'S HUSBAND SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. PRIOR TO THE CRASH, THE CONTACT CALLED AN UNKNOWN DEALER ABOUT THE STEERING FAILURE AND WAS INFORMED THAT IT WAS NOT A LIFE OR DEATH SITUATION. THE DEALER STATED THAT THEY WOULD CALL THE CONTACT BACK. THE CONTACT WAS NOT CALLED BACK. THE CONTACT LATER RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V694000 (EQUIPMENT). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
NHTSA complaint #11281064 — an unverified report by a vehicle owner.