Owners have filed 447 complaints
about the 2009 Honda Cr-V with NHTSA between 2009 and 2026.
The largest single group is the airbags.
Across this model's run it ranks 24 of 30 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 32
Against the median year of the Honda Cr-V. 50 means typical for this
model; 100 means roughly double.
Severity — 65
12.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 48
28% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
2047.6%
AIR Conditioner
511.9%
Control Module (Tcm/Pcm/Tecm)
49.5%
Frame AND Members
49.5%
Sun/Moon Roof Assembly
37.1%
Subframe/Mounting Bracket
24.8%
Pressure Monitoring AND Regulating Systems
24.8%
Latch
24.8%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
104.4%
1,000 – 9,999 miles
177.5%
10,000 – 24,999 miles
208.8%
25,000 – 49,999 miles
3615.9%
50,000 – 74,999 miles
4921.7%
75,000 – 99,999 miles
3214.2%
100,000 – 149,999 miles
4218.6%
150,000+ miles
208.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2009peak 36May 2026
Recalls on the 2009 Honda Cr-V
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
23V228000
STRUCTURE:FRAME AND MEMBERS
Honda (American Honda Motor Co.) is recalling certain 2007-2011 CR-V vehicles that were sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Washington D.C., and Wisconsin. An accumulation of road salt may cause the frame to corrode and possibly detach the rear trailing arm.
Risk: A detached rear trailing arm can cause a loss of vehicle control, increasing the risk of a crash.
19V500000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2013 Acura ILX, 2015 RDX, 2005-2010 and 2012 RL, 2009-2014 TL, 2010 and 2012 ZDX, 2007-2011 CR-V, 2011-2013 and 2015 CR-Z, 2009-2013 Fit, 2013 Fit EV, 2010-2011 and 2013 Insight and 2007-2014 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
19V502000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
19V378000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
Risk: An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
18V268000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
Risk: An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
18V042000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ev
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
17V545000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
Risk: In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
17V417000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2007-2011 Honda CR-V vehicles which have had the passenger frontal air bag replaced. The air bag inflator repair kit may have been assembled by the supplier with an incorrect wire harness.
Risk: If an inflator with an incorrect wire harness is installed, the air bag may not deploy as intended, increasing the risk of injury in the event of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2023187110,504 units in Canada
Structure
Issue: On certain vehicles, the rear frame could rust. In extreme cases, this could result in a rear trailing arm separating from the vehicle. Note: This recall replaces recall HN70 (Transport Canada Recall No. 2019-025). Vehicles that were inspected or repaired under that recall also require this second inspection and repair. Safety Risk: A rear trailing arm that separates could cause a loss of control and increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and instruct you to take your vehicle to a dealership for an inspection of the rear frame stiffeners. If the vehicle passes the inspection, the dealer will install a brace. For a vehicle that does not pass the inspection, Honda will repurchase the vehicle. In the event the repurchase is declined by an owner, a secondary inspection and body shop repair method may be possible.
Recall 20194205,327 units in Canada
Other
Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
Recall 201902583,953 units in Canada
Structure
This recall was replaced by Transport Canada Recall No. 2023-187. Issue: On certain vehicles, the rear frame could rust. In extreme cases, this could result in a rear trailing arm separating from the vehicle. This recall applies to vehicles originally sold or currently registered in areas of heavy road salt usage (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador). Safety Risk: A rear trailing arm that separates could cause a loss of control and increase the risk of a crash. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer for an inspection of the rear frame stiffeners. If the vehicle passes the inspection, dealers will apply corrosion protection. For a vehicle that does not pass the inspection, Honda will repurchase the vehicle. In the event the repurchase is declined by an owner, a secondary inspection and body shop repair method may be possible.
Recall 2018001129,348 units in Canada
Airbag
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag inflator. For the GL1800 model, dealers will replace the airbag module. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected.
Recall 2016046269,201 units in Canada
Airbag
On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will inspect/replace the driver's frontal airbag inflator. Note: Honda Canada has created a special Airbag Inflator Hotline for immediate assistance. For more information, please contact: For Honda Owners: 1-877-445-7754 For Acura Owners: 1-877-445-9844
Recall 2011286135,142 units in Canada
Powertrain
On certain vehicles, the secondary shaft bearing in the automatic transmission may fail. This could cause abnormal noise, the malfunction indicator lamp to turn ON, and allow contact between the transmission idle gear and an electronic sensor housing within the transmission, resulting in a short circuit that causes the engine to stall. Engine stalling would result in lost vehicle propulsion which, in conjunction with traffic and road conditions, and the driver's reactions, could increase the risk of a crash. Additionally, broken pieces may become lodged in the parking pawl resulting in the vehicle rolling after the driver has placed the gear selector in the PARK position. These issues could result in property damage and/or personal injury. Correction: Dealers will update the automatic transmission control module software.
Reports where the owner recorded a crash, a fire, an injury or a death.
Charleston, MECrash
SUSPENSION
Driving vehicle and it started to sway. Loud bang and car stopped. I got out and the rear trailing arm had broken free from the frame due to rust. Car was no longer drive able. I had it towed to Darling's Honda in Bangor, Maine. They were not able to look at the vehicle because Honda has not finalized the recall. NHTSA RECALL NUMBER:23V-228 I am without a car and need a solution. I was told by the dealership that Honda may buy it back due to the extent of the rust because it is most likely not repairable. I have called and chatted several times with Honda and have been told it may be months before a solution.
NHTSA complaint #11519785 — an unverified report by a vehicle owner.
East Longmeadow, MACrash
STRUCTURE:BODY
The left rear subframe and suspension have corroded right off the body/frame completely. The right rear side of the frame is almost completely corroded off of the body as well. These are both illegal to repair by law due to safety, being that it’s a unibody construction.
NHTSA complaint #11494746 — an unverified report by a vehicle owner.
Reading, PACrash
AIR BAGS
Airbags deployed while driving…Causing the car to flip over to side.
NHTSA complaint #11439656 — an unverified report by a vehicle owner.
at 210,000 milesRED Wing, MNCrash1 injured
VEHICLE SPEED CONTROL
The contact owns a 2009 Honda CR-V. The contact stated that while driving approximately 5 mph in a parking lot, the vehicle suddenly experienced unintended acceleration causing the driver to lose control of the steering and crashed into two vehicles and a building wall. During the incident, the driver sustained a head injury that required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not notified. The failure mileage was 210,000.
NHTSA complaint #11422916 — an unverified report by a vehicle owner.
at 117,000 milesMountain House, CACrash
VEHICLE SPEED CONTROL
UNEXPECTED ACCELERATION - DRIVER EXPERIENCES SUDDEN ACCELERATION FROM THE ENGINE WITHOUT MOVING THE GAS PEDAL CAUSING AN IMPACT. THE AIR CONDITIONER STOPPED WORKING JUST A FEW DAYS BEFORE THE INCIDENT. SOME ONLINE REPORTS HAVE SUGGESTED THAT A FAILING OR FAILED A/C COMPRESSOR MAY RESTRICT MOVEMENT FROM THE DRIVE BELT SLOWING DOWN THE ENGINE AND REDUCING POWER. THE ENGINE ACCELERATES WHEN THE COMPRESSOR CLUTCH RELEASES. OTHER COMPLAINTS ABOUT THIS ISSUE ARE DOCUMENTED AND AVAILABLE ONLINE. FOLLOW THE LINK BELOW. HTTPS://WWW.CARPROBLEMZOO.COM/HONDA/CR-V/2009/VEHICLE-SPEED-CONTROL-PROBLEMS.PHP
NHTSA complaint #11416090 — an unverified report by a vehicle owner.
at 55,000 milesWebster, NYCrash
AIR BAGS
TAKATA RECALL THIS 2009 HONDA CR-V WAS DECLARED A TOTAL LOSS IN A STATIONARY PARKING LOT CRASH UNRELATED TO AIR BAGS AND HAS BEEN DESTROYED. PLEASE REMOVE FROM LIST OF RECALLS.
NHTSA complaint #11122184 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Odometer Fraud. The contact purchased a 2009 HONDA CR-V. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 133,000 and at the time of running the VIN on carfax, it was discovered that the mileage was 314,000.
NHTSA complaint #11737343 — an unverified report by a vehicle owner.
Dallas, PA
UNKNOWN OR OTHER
Car was assessed for recall related to service bulletin 23-032. Recall was performed, but the mechanic who performed the recall says the car is not repaired because the rear frame corrosion, as described in bulletin 23-032, is so severe that a large piece is missing from the rear frame. The mechanic says the repair as described in the bulletin is not enough to fix the car. The service bulletin remedy was only performed because the rear trailing arm bolts were able to be removed, but the car is still unsafe due to rear frame corrosion that Honda has admitted to as per the recall. The car is considered unsafe due to the frame damage and likely cannot pass state inspection. After calling Honda, Honda says the repair is complete even though the mechanic who performed the recall says the repair is not complete and the car is unsafe due to issues with rear frame corrosion that led to the recall in the first place. Honda is refusing to discuss the issue any further. A screenshot of the damaged part of the rear frame has been attached. This is part of a video taken by the mechanic who performed the recall. In this video the mechanic also states that “this is not a repair.” He also states that part of the damage is obscured by the brace that was attached to the frame, so the image provided does not show the full extent of the damage.
NHTSA complaint #11713590 — an unverified report by a vehicle owner.
Dallas, PA
STRUCTURE:BODY
Car was assessed for recall related to service bulletin 23-032. Recall was performed, but the mechanic who performed the recall says the car is not repaired because the rear frame corrosion, as described in bulletin 23-032, is so severe that a large piece is missing from the rear frame. The mechanic says the repair as described in the bulletin is not enough to fix the car. The service bulletin remedy was only performed because the rear trailing arm bolts were able to be removed, but the car is still unsafe due to rear frame corrosion that Honda has admitted to as per the recall. The car is considered unsafe due to the frame damage and likely cannot pass state inspection. After calling Honda, Honda says the repair is complete even though the mechanic who performed the recall says the repair is not complete and the car is unsafe due to issues with rear frame corrosion that led to the recall in the first place. Honda is refusing to discuss the issue any further. A screenshot of the damaged part of the rear frame has been attached. This is part of a video taken by the mechanic who performed the recall. In this video the mechanic also states that “this is not a repair.” He also states that part of the damage is obscured by the brace that was attached to the frame, so the image provided does not show the full extent of the damage.
NHTSA complaint #11713590 — an unverified report by a vehicle owner.
Middleboro, MA
SEATS
My front passenger seat weight sensor is faulty and shows as "OFF" when a large passenger is in the seat. An independent service center has scanned and confirmed the faulty sensor. I see CRV recalls for both the sensors and airbags, but my VIN does not return a result.
NHTSA complaint #11704236 — an unverified report by a vehicle owner.
Middleboro, MA
AIR BAGS
My front passenger seat weight sensor is faulty and shows as "OFF" when a large passenger is in the seat. An independent service center has scanned and confirmed the faulty sensor. I see CRV recalls for both the sensors and airbags, but my VIN does not return a result.
NHTSA complaint #11704236 — an unverified report by a vehicle owner.
Middleboro, MA
ELECTRICAL SYSTEM
My front passenger seat weight sensor is faulty and shows as "OFF" when a large passenger is in the seat. An independent service center has scanned and confirmed the faulty sensor. I see CRV recalls for both the sensors and airbags, but my VIN does not return a result.
NHTSA complaint #11704236 — an unverified report by a vehicle owner.
San Lorenzo, CA
STEERING
Steering gear is leaking
NHTSA complaint #11647702 — an unverified report by a vehicle owner.
at 230,000 milesBronx, NY
STRUCTURE
The contact owns a 2009 Honda CR-V. The contact stated while driving at approximately 15 MPH, the rear passenger’s side wheel started to feel abnormal on the roadway. No warning light was illuminated. The contact pulled over to the shoulder of the roadway and became aware that the rear passenger’s side wheel was sunken into the mud flap cover of the vehicle. The vehicle was towed to the residence and then to the local dealer the following day. The vehicle was diagnosed as unrepairable under NHTSA Campaign Number: 23V228000 (Structure). The contact was informed of a possible buy-back. The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.
NHTSA complaint #11633153 — an unverified report by a vehicle owner.
at 120,000 milesBarre, VT
SUSPENSION:SUBFRAME/MOUNTING BRACKET
The contact owns a 2009 Honda CR-V. The contact stated the vehicle was repaired under an unknown recall by the previous owner. The vehicle was taken to a local independent mechanic for maintenance where it was noticed that the subframe was rusted past the L-bracket. The vehicle was taken to a local dealer where it was diagnosed that the subframe was rusted past the L-bracket. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
NHTSA complaint #11586327 — an unverified report by a vehicle owner.
Crown Point, IN
SUSPENSION
I contacted my local Honda dealer per the recall letter back in Summer of 2023. Dealer stated that rather than do the recall inspection , they would wait until they got a recall repair kit in so I didn’t have to make a possible 2 trips. The dealer stated they would contact me. It’s now April 15, 2024 and still haven’t been contacted yet.
NHTSA complaint #11582991 — an unverified report by a vehicle owner.
Fuquay Varina, NC
ELECTRICAL SYSTEM
The drivers side locks and unlocks by itself at random times, only way to stop it is to push the button, otherwise it will keep going.
NHTSA complaint #11578426 — an unverified report by a vehicle owner.
at 188,000 milesReseda, CA
ENGINE
The contact owns a 2009 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle overheated and the engine seized. The vehicle was towed to the dealer, where it was diagnosed that the engine had failed and engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 188,000.
NHTSA complaint #11578299 — an unverified report by a vehicle owner.
Catskill, NY
STRUCTURE:BODY
See attached document for complaint
NHTSA complaint #11576526 — an unverified report by a vehicle owner.
Pueblo, CO
UNKNOWN OR OTHER
Honda issued a safety recall for rear frame corrosion; we learned of the recall in Apr 2023 & took the car to Vidmar Honda (Pueblo, CO) in Jun2023. They didn't have the equipment to conduct the inspection, said they would order it & notify us when it arrived; I followed up in Aug & Sept and they hadn't ordered the equipment. On Oct 10 I brought the car in to have the TPMS repaired & they informed me there was a safety recall. Later Vidmar informed me the car was too rusty to make the safety repair, but they repaired the TPMS (that is FRAUD). I pointed out that the Honda recall notice said the dealer would offer to repurchase the vehicle if the car could not be repaired, but Vidmar denied that was how the recall worked (Honda MISREPRESENTED the recall process to its customers). WE WERE NOT INFORMED THAT THE CAR WAS UNSAFE TO DRIVE & WE WERE PERMITTED TO TAKE THE CAR, being told that the issue was now with American Honda. I received a voicemail from Honda on Oct 12 telling me of our recall case number; I returned the call 9 times but had no further calls from Honda. On [XXX] the frame failed & the right rear tire nearly separately from the frame; the vehicle was towed to a Honda dealer in Colorado Springs & I informed both Vidmar Honda & American Honda that day of the structural failure. On Jan 12, 2024, Honda called & offered to repurchase the car (the caller was not aware that the vehicle had failed & was off the road); afterwards I received an email from Honda INFORMING US FOR THE FIRST TIME THAT OUR VEHICLE WAS UNSAFE & SHOULD NOT BE DRIVEN - 45 days after the structural failure, 84 days after the repair could not be made, and 7 months after we first tried to have the vehicle repaired. To date Honda has not made an offer in writing to repurchase the car; the GM of Vidmar showed us pictures of the car in Dec from [XXX] & said, "that's not good when you can see light coming from the other side [of the frame] " and "that's real swiss cheese there." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
NHTSA complaint #11571214 — an unverified report by a vehicle owner.
Omaha, NE
SERVICE BRAKES
Brake pedal continues to be squishy, having to be pushed all the way down to the floor to stop, after having replaced the master cylinder and brake booster Twice, flushing and replacing brake fluid, clearing air out of the brake line multiple times! Dealer has no idea how to fix this. It’s defective brake system has been serviced multiple times by Honda dealer!
NHTSA complaint #11561364 — an unverified report by a vehicle owner.
Waterford, PA
STRUCTURE:FRAME AND MEMBERS
I took my 2009 Honda CRV in for a recall. In salt belt states where de-icing agents are used to maintain the roadway, the de-icing agents, along with mud and dirt, could enter the rear frame through the rear frame drainage points. This could cause the rear trailing arm to come off. The dealership ended up attaching a bracket that is supposed to keep me safe. My problem is that the bracket is attached to a highly corroded area of my vehicle (as shown in the attached pictures) When I brought this up they only stated that as long as the one bolt was able to be replaced then that is all they are required to do. I feel that the bracket should at least be attached to solid metal. Also, now I have to have the bracket removed again so I can get the frame repaired (even though the recall specifically says the corrosion was caused by a design flaw that allows salt and dirt to get into the inner frame through rear frame drainage points). I feel that there should be more criteria to this recall than just one bolt because they are sending cars back on the road that are still unsafe.
NHTSA complaint #11557167 — an unverified report by a vehicle owner.
Catskill, NY
SUSPENSION
I have a 2009 Honda CR-V that had a recall performed on 9/13/23. After the recall was performed the car is still not safe. But Honda is saying the car is safe even though it will not pass NYS inspection after the recall was performed. I first called Honda on 9-14-23 and they wanted documents from dealership saying it’s unsafe. On 9-18-23 the dealership put the car through NYS inspection and failed because of the area to do with the recall. Sent this information into honda. They didn’t get back to me until I called back. They went on to say the whole underside of car is bad which is not true. Then trailered car to 3 different shops. All 3 shops said the unsafe part is where the recall was performed. Sent this information into Honda and again they pushed me off basically saying not there problem. I have not driven the car since the recall has been performed. The person I spoke to at Honda went on to tell me they performed an inspection that meets NHTSA standards for the recall. But I’m wondering if it doesn’t meet NYS inspection standard how can they say it’s safe for me to drive ?
NHTSA complaint #11550967 — an unverified report by a vehicle owner.
Waterbury, CT
STRUCTURE
The contact owns a 2009 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure). The contact stated that the vehicle was taken to the dealer where it remained. The vehicle was inspected, and it was determined that the rear subframe was damaged beyond repair due to extreme corrosion. The contact was informed by the dealer that a case would be opened. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and the contact was informed that she would receive a call back however, the contact had not yet received the call back. The failure mileage was unknown. Parts distribution disconnect.
NHTSA complaint #11547059 — an unverified report by a vehicle owner.
at 157,034 milesScott Township, PA
STRUCTURE
The contact owns a 2009 Honda CR-V. The contact stated while driving 55 MPH, the vehicle started shaking and vibrating. The contact stated that the check engine warning light was illuminated. The vehicle had recently been repaired under NHTSA Campaign Number: 23V228000 (Structure). The contact stated that the vehicle was shaking and vibrating at various speeds. The vehicle was taken to the yearly State vehicle inspection and the state inspectors refused to complete the inspection due to the extreme corrosion and holes in the rear sub frame. The vehicle was then taken to another State Inspection station and the contact was informed that the vehicle would not pass the State Inspection. The contact called the manufacturer and a manufacturer inspection had been scheduled. The vehicle had not been repaired. The failure mileage was 157,034.
NHTSA complaint #11546900 — an unverified report by a vehicle owner.
Wilmington, DE
UNKNOWN OR OTHER
I purchased a 2009 Honda CRV in 2017 at the West Chester Scott Honda dealership. This vehicle, when I purchased it, had 38,000 miles on it. A year after I purchased it, there was a problem with the door lock accelerator on the driver's side door. I purchased the Honda part myself and had it repaired. A month after this, the left back passenger side door had the same problem. I purchased another part and had it repaired also. About six months ago, the same problem occurred on the front passenger door and on the right back passenger door. This should not be considered normal wear and tear on a vehicle because this occurred on all four doors. I went on-line and researched that this issue was involved in a class action lawsuit Case ID #2:13-cv-00381. In this information, it was stated that, Honda knew about this problem with the door locks but avoided acknowledging the problem. It was also stated that this issue occurred after the limited 36,0000 mile warranty. It alleged that Honda avoided acknowledging the problem so they would not have to cover repairs. The lawsuit settled and Honda agreed to repair these affected vehicles free of charge. The warranty on these vehicles was also extended from 3 to 6 years or 6 months from the date the settlement was reached. Honda also agreed to reimburse owners who had already paid for this malfunction. When I purchased this vehicle from this Honda dealership, this issue was never mentioned to me. Now I am saddled with this problem and I paid to get this fixed out of my own pocket. I went to this dealership last week for a different recall, I spoke to the supervisor,, he said that he didn't know anything about this. He was very rude. Currently the front passenger door and the right back passenger door are still not working and it locks and you can't open it unless you push the driver side. If there was an accident, I wouldn't be able to open those doors.
NHTSA complaint #11542498 — an unverified report by a vehicle owner.
Seattle, WA
UNKNOWN OR OTHER
On June 8th 2023 I brought my car into a Honda service center to be inspected per safety recall 23V-228. After inspection I was told that the rear frame was severely rusted out but that the shop could not do anything about it. I was given my vehicle back and told it was safe to drive and that Honda of America would be reaching out to me in a few days. Approximately 2 weeks passed with no word from Honda and the rear trailing arm fell off my car while driving home from work. This is exactly what the recall was supposed to prevent from happening. This was confirmed when the car was subsequently towed back into the shop. Now, Honda of America has been working on a repurchase offer that was supposed to take 2 weeks and it has since been nearly two months with no additional information. According to the recall, Honda was supposed to remedy this situation within 60 days of the car being brought in for initial inspection. As of today it has been 77 days. Honda refuses to answer any of my emails or pick up the phone with repeated attempts.
NHTSA complaint #11540852 — an unverified report by a vehicle owner.
Seattle, WA
SUSPENSION
On June 8th 2023 I brought my car into a Honda service center to be inspected per safety recall 23V-228. After inspection I was told that the rear frame was severely rusted out but that the shop could not do anything about it. I was given my vehicle back and told it was safe to drive and that Honda of America would be reaching out to me in a few days. Approximately 2 weeks passed with no word from Honda and the rear trailing arm fell off my car while driving home from work. This is exactly what the recall was supposed to prevent from happening. This was confirmed when the car was subsequently towed back into the shop. Now, Honda of America has been working on a repurchase offer that was supposed to take 2 weeks and it has since been nearly two months with no additional information. According to the recall, Honda was supposed to remedy this situation within 60 days of the car being brought in for initial inspection. As of today it has been 77 days. Honda refuses to answer any of my emails or pick up the phone with repeated attempts.
NHTSA complaint #11540852 — an unverified report by a vehicle owner.
Lincolnton, GA
STRUCTURE
The contact owns a 2009 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11540795 — an unverified report by a vehicle owner.
at 70,500 milesPittsfield, MA
STRUCTURE
The contact owns a 2009 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the dealer advised the contact that the extent of the rust on the vehicle prevented the recall repair from being performed. The contact stated that the manufacturer made an offer to buy back the vehicle however, the contact believed that the offer was unreasonable. The manufacturer was made aware of the failure. The failure mileage was approximately 70,500. Parts distribution disconnect.
NHTSA complaint #11540322 — an unverified report by a vehicle owner.
Warren, PA
UNKNOWN OR OTHER
Went to dealership on 8/10/23 to get a recall fixed. The recall is for the rear frame brace corrosion due to deicing agents. The dealership said that that my car failed the test and declared the car unsafe and do not drive. No warning lights or symptoms. My safety was put at risk due to the fact the rear arm frame brace could’ve snapped while driving causing a potentially fatal accident.
NHTSA complaint #11539452 — an unverified report by a vehicle owner.