FaultScore

FaultScore report

2018 Hyundai Sonata problems

Owners have filed 548 complaints about the 2018 Hyundai Sonata with NHTSA between 2017 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 9 of 32 worst.

C

FaultScore 57/100

Higher is worse. Measured against the other years of the Hyundai Sonata.

How this is worked out

The numbers

548

Complaints

26

Crashes reported

19

Fires reported

16

Injuries reported

1 complaint reports a death.

20,000 mi

Median mileage at failure

Half of reported failures happened before this

63%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 40 vs 50 Severity 58 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 40
Against the median year of the Hyundai Sonata. 50 means typical for this model; 100 means roughly double.
Severity — 58
11.3% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
63% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2018 compares with every other Hyundai Sonata

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2018 Hyundai Sonata

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 223 40.7%

3 crashes, 9 fires · median 24,272 mi

3 crashes, 4 fires · median 21,250 mi

1 crashes, 2 fires · median 16,000 mi

2 crashes, 1 fires · median 40,537 mi

0 crashes, 1 fires · median 92,000 mi

Lights 22 4.0%

Median failure at 293 miles

6 crashes, 0 fires · median 8,858 mi

Brakes 17 3.1%

6 crashes, 1 fires · median 9,458 mi

Median failure at 32,000 miles

1 crashes, 0 fires · median 78,650 mi

Steering 9 1.6%

Median failure at 31,789 miles

Doors, Latches & Locks 8 1.5%

Median failure at 34,060 miles

Seat Belts 8 1.5%

2 crashes, 0 fires · median 46,046 mi

Windows, Mirrors & Wipers 6 1.1%

Median failure at 16,590 miles

Tires 4 0.7%

Median failure at 17,275 miles

Suspension 4 0.7%

Median failure at 86,800 miles

Airbags 4 0.7%

2 crashes, 0 fires

Stability & Traction Control 2 0.4%

0 crashes, 1 fires · median 51,160 mi

Seats 2 0.4%

Median failure at 157,000 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 13 44.8%
Automatic Emergency Braking 5 17.2%
Warnings 3 10.3%
Blind Spot Detection 3 10.3%
Adaptive Cruise Control 2 6.9%
Drain Plug 1 3.4%
Exterior 1 3.4%
AIR Handler/Chamber, Ducts, AND Valves 1 3.4%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 18 9.0%
1,000 – 9,999 miles 51 25.4%
10,000 – 24,999 miles 44 21.9%
25,000 – 49,999 miles 28 13.9%
50,000 – 74,999 miles 21 10.4%
75,000 – 99,999 miles 10 5.0%
100,000 – 149,999 miles 23 11.4%
150,000+ miles 6 3.0%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Dec 2017 peak 22 Aug 2026

NHTSA investigations into the 2018 Hyundai Sonata

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP22003 Opened 12 Sep 2022 Closed 12 Dec 2023 ENGINE

Loss of Motive Power

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complain...

EA19001 Opened 19 Apr 2019 Closed 19 Sep 2024 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Electrical overstress

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mount...

Recalls on the 2018 Hyundai Sonata

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

21V619000

LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH

Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."

Risk: A person inside the trunk compartment may become trapped, increasing their risk of injury.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2022244 178,064 units in Canada

Engine

Issue: Hyundai Auto Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure would cause a sudden loss of power with an inability to restart. Note: This only affects certain vehicles equipped with a 2.0 L Nu GDI engine. For the Sonata model, only the Sonata Hybrid and Plug-In Hybrid (PHEV) models are affected by this campaign. This is an expansion of R0180 (Transport Canada #2021-575). Any vehicle that received a software update under campaign R0180 does not require this update. Safety Risk: A sudden loss of engine power could increase the risk of an accident. An engine failure could also create the risk of a fire. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealer to update the software for the engine control module. Note: Hyundai recommends that you should always follow the correct vehicle maintenance schedule, which is printed in the Owner's Manual. If you experience unusual engine noise, reduced power, or a check engine/oil warning light, Hyundai advises you to immediately visit a Hyundai dealership to have your vehicle diagnosed.

Recall 2021575 152,924 units in Canada

Engine

This recall was replaced by Transport Canada Recall No. 2022-244. Issue: Hyundai Auto Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure would cause a sudden loss of power with an inability to restart. Note: This only affects certain vehicles equipped with a 2.0 L Nu GDI engine. For the Sonata model, only the Sonata Hybrid and Plug-In Hybrid (PHEV) models are affected by this campaign. All vehicles previously included in TC # 2021-034 are now part of this new campaign. Safety Risk: A sudden loss of engine power could increase the risk of an accident. An engine failure could also create the risk of a fire. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealer to update the software for the engine control module. Note: Hyundai recommends that you should always follow the correct vehicle maintenance schedule, which is printed in the Owner's Manual. If you experience unusual engine noise, reduced power, or a check engine/oil warning light, Hyundai advises you to immediately visit a Hyundai dealership to have your vehicle diagnosed.

Recall 2021495 15,963 units in Canada

Structure

Issue: On certain vehicles, a part in the trunk release latch could fail. If this happens, the emergency trunk release located inside the trunk compartment may not work properly. This could prevent a person that is trapped inside the trunk from opening it. Note: For the 2016 model year Sonata, only the Sonata Hybrid is affected by this recall. Safety Risk: If a person is closed inside the trunk compartment, they may not be able to get out. This could create a risk of injury. Corrective Actions: Hyundai will notify owners by mail and instruct you to take your vehicle to a dealer to replace the trunk latch assembly.

Recall 2019640 275,533 units in Canada

Engine

Issue: Hyundai Auto Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure would cause a sudden loss of power with an inability to restart. Note: This affects Sonata and Santa Fe Sport equipped with a 2.4 L GDI or 2.0 L Turbo GDI engine, as well as Tucson equipped with a 2.4 L GDI engine. Safety Risk: A sudden loss of engine power could increase the risk of an accident. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to update the software for the engine control module. Note: Vehicles previously repaired under Product Improvement Campaign R0153 (TC # 2019-130) do not require this software update. Owners can find additional information at <a href="http://www.hyundaiengineinfo.ca">www.hyundaiengineinfo.ca</a>.

Recall 2019130 255,370 units in Canada

Engine

Issue: Hyundai Auto Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure would cause a sudden loss of power with an inability to restart. Note: This affects Sonata and Santa Fe Sport equipped with a 2.4 L GDI or 2.0 L Turbo GDI engine, as well as Tucson equipped with a 2.4 L GDI engine. Safety Risk: A sudden loss of engine power could increase the risk of an accident. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to update the software for the engine control module. Note: Vehicles repaired under Service Campaigns, C0336, C0344, or C0347, already have this software update. Owners can find additional information at <a href="http://www.hyundaiengineinfo.ca">www.hyundaiengineinfo.ca</a>.

Recall 2019012 7,027 units in Canada

Engine

Issue: When repairs were completed under recall campaign 2015-428 (Hyundai #R0101) or 2017197 (Hyundai #R0130), the high pressure fuel pipe may not have been properly installed on the fuel pump outlet. A fuel leak could occur if the pipe was damaged, misaligned or improperly torqued during the recall repair. Safety Risk: Leaking fuel in the presence of an ignition source could increase the risk of a fire causing injury and/or property damage. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer for an inspection. If fuel leakage is detected, the fuel pipe will be replaced with a new one.

Recall 2018135 187 units in Canada

Powertrain

On certain plug-in hybrid vehicles, the battery Voltage Protection Device (VPD) switch could inadvertently activate. If the VPD switch is activated, electricity to the vehicle's electric motor may be disconnected. If this occurs while the vehicle is driven under Electric Vehicle (EV) mode, the vehicle may experience a loss of motive power, which could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will remove the current VPD switch and install a newly designed battery management system module containing an overvoltage protection device. The corresponding wiring harness will also be installed. Note: This condition would result in the of the “Check Hybrid System" warning light illuminating.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Lindenwold, NJ Fire

ENGINE

Vehicle caught fire after repeatedly taking it to Hyundai for service . I complained about the oil consumption and knocking noises while the vehicle was still under warranty and it was denied.

NHTSA complaint #11745212 — an unverified report by a vehicle owner.

Miami, FL Crash

POWER TRAIN

The vehicle had safety and mechanical problems shortly after purchase, even with low mileage. The issues included warning lights, abnormal noises, repeated mechanical failures, and poor performance that affected the safe operation of the vehicle. These problems started early and continued over time despite repairs and maintenance. Before the incident, the vehicle showed signs of malfunction, including instability while driving and loss of normal performance. These symptoms created an unsafe driving condition and increased the risk of a crash. I believe the vehicle had defects from the beginning that affected safety. The failure contributed to the accident that occurred while driving on the highway, putting my life and my family at risk.

NHTSA complaint #11724392 — an unverified report by a vehicle owner.

Miami, FL Crash

ELECTRICAL SYSTEM

The vehicle had safety and mechanical problems shortly after purchase, even with low mileage. The issues included warning lights, abnormal noises, repeated mechanical failures, and poor performance that affected the safe operation of the vehicle. These problems started early and continued over time despite repairs and maintenance. Before the incident, the vehicle showed signs of malfunction, including instability while driving and loss of normal performance. These symptoms created an unsafe driving condition and increased the risk of a crash. I believe the vehicle had defects from the beginning that affected safety. The failure contributed to the accident that occurred while driving on the highway, putting my life and my family at risk.

NHTSA complaint #11724392 — an unverified report by a vehicle owner.

Miami, FL Crash

ENGINE

The vehicle had safety and mechanical problems shortly after purchase, even with low mileage. The issues included warning lights, abnormal noises, repeated mechanical failures, and poor performance that affected the safe operation of the vehicle. These problems started early and continued over time despite repairs and maintenance. Before the incident, the vehicle showed signs of malfunction, including instability while driving and loss of normal performance. These symptoms created an unsafe driving condition and increased the risk of a crash. I believe the vehicle had defects from the beginning that affected safety. The failure contributed to the accident that occurred while driving on the highway, putting my life and my family at risk.

NHTSA complaint #11724392 — an unverified report by a vehicle owner.

Acworth, GA Fire

POWER TRAIN

Unknown what system failed. The vehicle is at an impound lot and can be inspected on request. Police and fire department were on the scene. Police did provide a report # , and fire department provided a fire rescue case number. Safety of driver was put at risk due to the fire and potential for burning or even death. Other drivers could have been at risk if traffic had not allowed for quick movement to side of the road. No warning lamps had been on prior to the drive and none prior to fire. First indication was a burning smell while driving. As pulling over, another driver honked to alert to fire he could see from rear of ca,. before I noticed the flames. Upon getting out of car first flames I saw appeared to be coming from under passenger side of car. The fire department arrived about 15 minutes after pulling to side of the road. The car was fully engulfed in flames. They then extinguished the fire. Police saw vehicle and insurance will examine. Apparently this is a known issue in Hyundai of which this vehicle had no open recalls pertaining to such.

NHTSA complaint #11714245 — an unverified report by a vehicle owner.

Acworth, GA Fire

ELECTRICAL SYSTEM

Unknown what system failed. The vehicle is at an impound lot and can be inspected on request. Police and fire department were on the scene. Police did provide a report # , and fire department provided a fire rescue case number. Safety of driver was put at risk due to the fire and potential for burning or even death. Other drivers could have been at risk if traffic had not allowed for quick movement to side of the road. No warning lamps had been on prior to the drive and none prior to fire. First indication was a burning smell while driving. As pulling over, another driver honked to alert to fire he could see from rear of ca,. before I noticed the flames. Upon getting out of car first flames I saw appeared to be coming from under passenger side of car. The fire department arrived about 15 minutes after pulling to side of the road. The car was fully engulfed in flames. They then extinguished the fire. Police saw vehicle and insurance will examine. Apparently this is a known issue in Hyundai of which this vehicle had no open recalls pertaining to such.

NHTSA complaint #11714245 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Richardson, TX

POWER TRAIN

I recently had the 9C2 Emissions recall update performed on my car, and since the update my car drives like total garbage after a cold start. It hesitates to accelerate, it bucks when trying to accelerate, and it’s to the point the engine is about to stall. I took it back to the Hyundai dealership and they said they are aware of the issue, but there is no fix from Hyundai at this time. This is a major safety concern, as the car barely wants to accelerate after a cold start. Please have Hyundai fix this safety issue.

NHTSA complaint #11757253 — an unverified report by a vehicle owner.

Raleigh, NC

STRUCTURE:BODY

The paint on all parts of the car is completely coming off down to bare metal. It’s as if the car wasn’t prepped to receive paint. Every Hyundai I pass that’s white the paint is coming off. There is also an internal engine oil leak where I’m losing 4qts of oil a week.

NHTSA complaint #11757263 — an unverified report by a vehicle owner.

Richardson, TX

ENGINE

I recently had the 9C2 Emissions recall update performed on my car, and since the update my car drives like total garbage after a cold start. It hesitates to accelerate, it bucks when trying to accelerate, and it’s to the point the engine is about to stall. I took it back to the Hyundai dealership and they said they are aware of the issue, but there is no fix from Hyundai at this time. This is a major safety concern, as the car barely wants to accelerate after a cold start. Please have Hyundai fix this safety issue.

NHTSA complaint #11757253 — an unverified report by a vehicle owner.

Raleigh, NC

ENGINE

The paint on all parts of the car is completely coming off down to bare metal. It’s as if the car wasn’t prepped to receive paint. Every Hyundai I pass that’s white the paint is coming off. There is also an internal engine oil leak where I’m losing 4qts of oil a week.

NHTSA complaint #11757263 — an unverified report by a vehicle owner.

at 92,000 miles Walls, MS

FUEL SYSTEM, GASOLINE

The contact owns a 2018 Hyundai Sonata. The contact stated that while operating the vehicle, there was an abnormal fuel odor inside the vehicle. The vehicle was taken to the local dealer and was diagnosed with an inoperable low-pressure fuel pump. The contact was informed that the low-pressure fuel pump needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact stated that the manufacturer had issued an extended warranty coverage for the failure. The failure mileage was 92,000.

NHTSA complaint #11752670 — an unverified report by a vehicle owner.

Little Elm, TX

ENGINE

The lower aluminum engine oil pan developed a structural hairline fracture ("micro-crack") directly along the factory casting ridge adjacent to the drain plug. The component failed without any external impact, road hazard, scraping, or underbody damage. The failure was officially confirmed and documented by Eckert Hyundai during a service visit on July 13, 2026 (Case #42971835). Following the dealer oil service, the fracture degraded into an active, worsening oil drip that requires a catch tray under the vehicle to capture leaking fluid. The vehicle is currently available for inspection. Safety Risk: An active engine oil leak poses a significant safety hazard. Rapid or continuous loss of engine oil can cause sudden oil starvation, severe engine seizure, or total power loss without warning while driving at highway speeds, increasing the risk of a crash. Furthermore, dripping oil contacting hot exhaust or engine components presents a potential fire hazard. Prior Symptoms / History: This vehicle has a well-documented history of severe internal engine issues and thermal stress, including excessive oil consumption (running 1.2 quarts low in 1,127 miles), valve cover gasket failure, and severe drivetrain vibrations from failing front axles. The excessive internal crankcase pressure and thermal stress from these underlying defects contributed directly to the material fatigue and structural failure of this aluminum oil pan.

NHTSA complaint #11751641 — an unverified report by a vehicle owner.

Makawao, HI

FUEL/PROPULSION SYSTEM

Fuel line leak, car is parked, fire hazard, a mechanic has been there to inspect

NHTSA complaint #11749020 — an unverified report by a vehicle owner.

Warren, OH

ENGINE

I purchased my vehical at Car Culture in Warren, Oh. The dealer said to only take it there for maintenance, so I did as required. Whenever the check engine light came on I would bring it there and they would say it was a sensor and they fixed it. And one day it started miss firing and the light came on again. When I took it to the dealership, they said it needed oil to bring it in every 2 weeks to top the oil off. And so I did that and finally the car was getting worse at 122,000 miles. When I took it there they said it needed a new motor!!!. They NEVER told me of a recall or a sensor replacement needing done by hyundai. Iam now stuck with a $13,000 loan on a car worth nothing without paying $5,000 on a "possible" fix for their negligence. I have a [XXX] old son, fiancee, morgage and a job im struggling to get to, because I was never notified of a possible recall on my year, make and model of car. Please help me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11748511 — an unverified report by a vehicle owner.

Lindenwold, NJ Fire

ENGINE

Vehicle caught fire after repeatedly taking it to Hyundai for service . I complained about the oil consumption and knocking noises while the vehicle was still under warranty and it was denied.

NHTSA complaint #11745212 — an unverified report by a vehicle owner.

Hilliard, OH

POWER TRAIN

Check engine light solid/engine failure while driving. 2018 Sonata SE purchased new in fall 2018. Around 50,000 miles started noticing oil level drop and had to add more before next scheduled change. Dealership service center said I just had to shorten the mileage between changes which didn't seem appropriate for a vehicle with 50,000 miles but I did. Continued to have oil consumption problem with no signs of leak, no burning oil smell or exhaust issues. Dashboard display would go off and when I immediately checked dipstick there was barely any oil so I'd add more then go in for full change. At 67,000 or so miles in June 2026, without oil display going off the engine light was now solid. Got to reputable service center near my home and oil was under a quart left yet the warning lamp hadn't gone off. They ran the engine error code P0304 and was misfire #4 cylinder and after compression test, #3 was very low and #4 very high. NOT drivable at that point then towed to dealership so yes, available for inspection by NHTSA at the dealership. For now they claim a 'tune up' is needed for spark plug replacement, valve cover gasket replace and fuel induction service that's my cost to incur which seems to just be fixing the damage of an engine oil consumption problem not fixing the issue that caused the damage. The engine seized/stalled without warning while I was driving the vehicle (granted at low speed in my neighborhood when the engine light turned on). I would not say the engine warning lamp occurred prior to the engine fail, it happed at the same time. This should not happen for a vehicle with my mileage and regular maintenance. I looked up NHTSA for potential recall or other helpful information and started to see extremely similar scenarios to mine and wanted to add complaint as well. This is getting very expensive outside of whatever cost the dealer wants as a fix with rental car needed and tow services. Thank you for your consideration of this engine safety issue.

NHTSA complaint #11744559 — an unverified report by a vehicle owner.

Hilliard, OH

ENGINE

Check engine light solid/engine failure while driving. 2018 Sonata SE purchased new in fall 2018. Around 50,000 miles started noticing oil level drop and had to add more before next scheduled change. Dealership service center said I just had to shorten the mileage between changes which didn't seem appropriate for a vehicle with 50,000 miles but I did. Continued to have oil consumption problem with no signs of leak, no burning oil smell or exhaust issues. Dashboard display would go off and when I immediately checked dipstick there was barely any oil so I'd add more then go in for full change. At 67,000 or so miles in June 2026, without oil display going off the engine light was now solid. Got to reputable service center near my home and oil was under a quart left yet the warning lamp hadn't gone off. They ran the engine error code P0304 and was misfire #4 cylinder and after compression test, #3 was very low and #4 very high. NOT drivable at that point then towed to dealership so yes, available for inspection by NHTSA at the dealership. For now they claim a 'tune up' is needed for spark plug replacement, valve cover gasket replace and fuel induction service that's my cost to incur which seems to just be fixing the damage of an engine oil consumption problem not fixing the issue that caused the damage. The engine seized/stalled without warning while I was driving the vehicle (granted at low speed in my neighborhood when the engine light turned on). I would not say the engine warning lamp occurred prior to the engine fail, it happed at the same time. This should not happen for a vehicle with my mileage and regular maintenance. I looked up NHTSA for potential recall or other helpful information and started to see extremely similar scenarios to mine and wanted to add complaint as well. This is getting very expensive outside of whatever cost the dealer wants as a fix with rental car needed and tow services. Thank you for your consideration of this engine safety issue.

NHTSA complaint #11744559 — an unverified report by a vehicle owner.

Conroe, TX

UNKNOWN OR OTHER

I was only in the car for about 4 minutes then came to a stop light. Once the light had turned green I pressured down on the gas, my car rolled for a second then died on me, causing it to go into accessory mode. Instantly three lights came on: the check engine light, battery light, and low oil light. The car would take at least 5 seconds to turn back on then would fall back into accessory mode randomly. Tried to jump the car 4 times, issue still remains. What sucks about this is that the mechanic shop can’t even figure out what’s wrong. They thought it was the high pressure fuel pump..turns out it’s not.

NHTSA complaint #11743841 — an unverified report by a vehicle owner.

Northbrook, IL

POWER TRAIN

Following completion of Service Campaign 9C2 (ECU software update, TSB 25-01-087H) at a Hyundai dealership, my 2018 Sonata immediately exhibited drivability changes that were not present before the service. Symptoms include altered shift timing, hesitation, and rougher throttle response — particularly noticeable during the first several minutes of driving. These symptoms began on the first drive after the recall update was applied and have been consistent since. The vehicle was returned to the dealership for inspection. No underlying mechanical issue was found, confirming the drivability change is directly attributable to the ECU software update. The vehicle has been maintained strictly per Hyundai's manufacturer-recommended schedule and had no prior drivability issues. I am aware that numerous other owners of Theta II-equipped vehicles (Sonata, Santa Fe, Tucson) have reported identical symptoms following 9C2. At least one dealership has reportedly acknowledged this as a known post-update issue that Hyundai is working to resolve. The altered throttle and shift behavior poses a safety concern, as unexpected hesitation during acceleration affects predictable vehicle control in traffic. The vehicle is available for inspection upon request.

NHTSA complaint #11743622 — an unverified report by a vehicle owner.

Northbrook, IL

ENGINE

Following completion of Service Campaign 9C2 (ECU software update, TSB 25-01-087H) at a Hyundai dealership, my 2018 Sonata immediately exhibited drivability changes that were not present before the service. Symptoms include altered shift timing, hesitation, and rougher throttle response — particularly noticeable during the first several minutes of driving. These symptoms began on the first drive after the recall update was applied and have been consistent since. The vehicle was returned to the dealership for inspection. No underlying mechanical issue was found, confirming the drivability change is directly attributable to the ECU software update. The vehicle has been maintained strictly per Hyundai's manufacturer-recommended schedule and had no prior drivability issues. I am aware that numerous other owners of Theta II-equipped vehicles (Sonata, Santa Fe, Tucson) have reported identical symptoms following 9C2. At least one dealership has reportedly acknowledged this as a known post-update issue that Hyundai is working to resolve. The altered throttle and shift behavior poses a safety concern, as unexpected hesitation during acceleration affects predictable vehicle control in traffic. The vehicle is available for inspection upon request.

NHTSA complaint #11743622 — an unverified report by a vehicle owner.

at 47,575 miles Centerville, IL

POWER TRAIN

The contact The contact stated that when taken the vehicle for a service campaign repair and shortly after went for recall r The vehicle does not run properly on cold starts, the RPMs increase rapidly and slow down, vehicle jerks forward once beginning to drive.. The vehicle does not have this issue once the vehicle is warm. The manufacturer was not notified of the issue. The approximate. Failure mileage was 47,575.

NHTSA complaint #11740030 — an unverified report by a vehicle owner.

at 47,575 miles Centerville, IL

ENGINE

The contact The contact stated that when taken the vehicle for a service campaign repair and shortly after went for recall r The vehicle does not run properly on cold starts, the RPMs increase rapidly and slow down, vehicle jerks forward once beginning to drive.. The vehicle does not have this issue once the vehicle is warm. The manufacturer was not notified of the issue. The approximate. Failure mileage was 47,575.

NHTSA complaint #11740030 — an unverified report by a vehicle owner.

Sacramento, CA

POWER TRAIN

Engine blown out malfunction took two dealer Hyundai Folsom Lake stated rings are bad sludge buildup in engine and stayed at Hyundai motor America denied engine replacement due to knowledge under Theta two engine extended warranty settlement of 150,000 MI 15 years I'm still within warranty but are still being denied had numerous of issues with vehicle oil consumption knock knock sensor replace and other maintenance done since purchase vehicle brand new in 2018

NHTSA complaint #11737468 — an unverified report by a vehicle owner.

Sacramento, CA

ENGINE

Engine blown out malfunction took two dealer Hyundai Folsom Lake stated rings are bad sludge buildup in engine and stayed at Hyundai motor America denied engine replacement due to knowledge under Theta two engine extended warranty settlement of 150,000 MI 15 years I'm still within warranty but are still being denied had numerous of issues with vehicle oil consumption knock knock sensor replace and other maintenance done since purchase vehicle brand new in 2018

NHTSA complaint #11737468 — an unverified report by a vehicle owner.

Sacramento, CA

FUEL/PROPULSION SYSTEM

Engine blown out malfunction took two dealer Hyundai Folsom Lake stated rings are bad sludge buildup in engine and stayed at Hyundai motor America denied engine replacement due to knowledge under Theta two engine extended warranty settlement of 150,000 MI 15 years I'm still within warranty but are still being denied had numerous of issues with vehicle oil consumption knock knock sensor replace and other maintenance done since purchase vehicle brand new in 2018

NHTSA complaint #11737468 — an unverified report by a vehicle owner.

League City, TX

ENGINE

I am submitting this complaint to report a serious and ongoing safety defect involving the engine of my 2018 Hyundai Sonata Sport equipped with the 2.4L Theta II engine. The vehicle has been officially tested and documented by Hyundai as consuming more than two (2) quarts of engine oil per 1,000 miles, which Hyundai has acknowledged following completion of its oil consumption test procedure. Despite this confirmation, Hyundai has declined to fully correct the defect. As the condition has progressed, the engine now fouls spark plugs every 350–500 miles, resulting in: •Engine misfires •Loss of power during operation •Rough running and hesitation •Risk of sudden engine stalls while driving This condition occurs without warning and requires repeated roadside or emergency repairs simply to keep the vehicle operable. The condition has deteriorated further, requiring replacement of fouled spark plugs every 350-500 miles. Loss of power and engine shaking can occur at any time, presenting a safety hazard for me and other drivers.

NHTSA complaint #11736185 — an unverified report by a vehicle owner.

League City, TX

FUEL/PROPULSION SYSTEM

I am submitting this complaint to report a serious and ongoing safety defect involving the engine of my 2018 Hyundai Sonata Sport equipped with the 2.4L Theta II engine. The vehicle has been officially tested and documented by Hyundai as consuming more than two (2) quarts of engine oil per 1,000 miles, which Hyundai has acknowledged following completion of its oil consumption test procedure. Despite this confirmation, Hyundai has declined to fully correct the defect. As the condition has progressed, the engine now fouls spark plugs every 350–500 miles, resulting in: •Engine misfires •Loss of power during operation •Rough running and hesitation •Risk of sudden engine stalls while driving This condition occurs without warning and requires repeated roadside or emergency repairs simply to keep the vehicle operable. The condition has deteriorated further, requiring replacement of fouled spark plugs every 350-500 miles. Loss of power and engine shaking can occur at any time, presenting a safety hazard for me and other drivers.

NHTSA complaint #11736185 — an unverified report by a vehicle owner.

Pearidge, AR

ENGINE

Despite proper maintenance, the vehicle is burning oil at an excessive rate. I have already replaced the oil pan, but the issue persists. I now have to add oil frequently between oil changes. This creates a serious safety concern, as low oil levels can cause engine failure while driving, leading to sudden loss of power or stalling in traffic. This puts me, my passengers, and other drivers at risk. There are no visible leaks, which suggests the oil is being burned internally. This appears to be a potential defect rather than normal wear and tear. I am requesting that this issue be investigated as it may affect other vehicles of the same make and model. This is becoming very expensive having to refill oil as the dipstick shows nothing. This has been confirmed by technicians that there has been no oil in my car despite coming in on time or before the recommended miles. The oil light will come on a few weeks after having the oil changed. It seems this is an issue with this engine type.

NHTSA complaint #11735867 — an unverified report by a vehicle owner.

Ontario, CA

STRUCTURE:BODY

The trunk latch on the Hyundai Sonata malfunctioned, and our safety was put at risk when the trunk malfunctioned while driving on the freeway, obstructing the back view. After several attempts to try to close the trunk and after doing some research, I learned it had a vehicle recall, 21V619000. An appointment was made at Ontario Hyundai for the latch to be repaired due to the recall. After taking the vehicle in, the dealer stated that an attempt to repair the latch had been attempted and refused to do the repair and provided an invoice of $616.00 for repair. Since the latch malfunctioned, no attempt to repair the latch was ever attempted, nor was it taken anywhere else for repair. The vehicle is available for inspection upon request. The trunk latch is still inoperable, and recall status is incomplete.

NHTSA complaint #11734172 — an unverified report by a vehicle owner.

Auburn, WA

FUEL/PROPULSION SYSTEM

Throttle response intermittent problem no acceleration since new. No codes available. When entering traffic engine stall factor flat spot. Been to dealer many times (Bud Clary) and just recently (04/26) confirmed the fuel pump is the problem. Unable to confirm because of no "codes". Will not replace or register for recall without proper codes. No check engine lamp. No inspection by police or insurance only the dealership service department is aware of the problem.

NHTSA complaint #11732817 — an unverified report by a vehicle owner.

Thurmond, NC

UNKNOWN OR OTHER

We think there’s an issue with the abs module and wheel speed sensor because we started having a problem where the brakes wouldn’t work or would stutter. The car would shake real bad it would make an awful grinding sound but normally only when trying to stop at higher speeds or long braking. The only thing that made it stop was to unplug the abs but then other parts of the car stopped working like the speedometer and the sensors around the car. So we got the abs replaced but the new one started doing the same thing. We did some research and it sounds like the same issue Hyundai is having with the palisade. The incident that made us get it replaced to begin with was were driving down the road and we got to a traffic light but when we tried to brake they just didn’t work so we drove through the red light luckily the one person who was supposed to be going saw us and didn’t pull out in front of us so we didn’t get hit. We haven’t taken it to the dealership yet but my sister who teaches automotive repair at the community college is the one who diagnosed it so she said we should report it here so maybe it won’t happen to anyone else. Before we had the brake issue we were having problems with basically everything on the dash not working randomly. We’d be driving down the road and the speedometer and the outside sensors and the gas gauge and the traction control all would go out at the same time it’s the same stuff that went out when we had the abs unplugged so it seems that might be related.

NHTSA complaint #11732415 — an unverified report by a vehicle owner.