FaultScore

FaultScore report

2007 Nissan Sentra problems

Owners have filed 215 complaints about the 2007 Nissan Sentra with NHTSA between 2007 and 2026. The largest single group is the airbags. Across this model's run it ranks 13 of 34 worst.

D

FaultScore 63/100

Higher is worse. Measured against the other years of the Nissan Sentra.

How this is worked out

The numbers

215

Complaints

32

Crashes reported

18

Fires reported

27

Injuries reported

2 complaints report a death.

61,000 mi

Median mileage at failure

Half of reported failures happened before this

30%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 46 vs 50 Severity 100 vs 50 Early failure 51 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 46
Against the median year of the Nissan Sentra. 50 means typical for this model; 100 means roughly double.
Severity — 100
36.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 51
30% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2007 compares with every other Nissan Sentra

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2007 Nissan Sentra

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 41 19.1%

12 crashes, 1 fires · median 98,850 mi

Steering 30 14.0%

1 crashes, 0 fires · median 49,000 mi

Engine & Cooling 23 10.7%

0 crashes, 8 fires · median 52,500 mi

Brakes 21 9.8%

8 crashes, 1 fires · median 45,000 mi

Median failure at 70,000 miles

Suspension 13 6.0%

1 crashes, 0 fires · median 22,500 mi

0 crashes, 6 fires · median 48,697 mi

1 crashes, 0 fires · median 124,000 mi

Tires 10 4.7%

Median failure at 18,500 miles

1 crashes, 2 fires · median 31,201 mi

Acceleration & Cruise Control 8 3.7%

1 crashes, 0 fires · median 93,636 mi

Equipment & Accessories 5 2.3%

1 crashes, 0 fires · median 26,000 mi

Body & Structure 5 2.3%

4 crashes, 0 fires · median 94,350 mi

Wheels 4 1.9%

1 crashes, 0 fires · median 118,500 mi

Seat Belts 3 1.4%

Median failure at 50,000 miles

Windows, Mirrors & Wipers 3 1.4%

1 crashes, 0 fires · median 25,000 mi

Stability & Traction Control 1 0.5%

Median failure at 64,984 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 5 18.5%
Rear 5 18.5%
Engine 5 18.5%
Pressure Monitoring AND Regulating Systems 4 14.8%
Automatic Transmission 4 14.8%
Hydraulic Power Assist System 2 7.4%
Non-Powered Axle Assembly 1 3.7%
Spindle 1 3.7%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 11 6.7%
1,000 – 9,999 miles 12 7.3%
10,000 – 24,999 miles 13 7.9%
25,000 – 49,999 miles 31 18.9%
50,000 – 74,999 miles 29 17.7%
75,000 – 99,999 miles 20 12.2%
100,000 – 149,999 miles 36 22.0%
150,000+ miles 12 7.3%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Frontal crash test of a 2007 Nissan Sentra 4-DR.w/SAB

Frontal crash test

Side barrier crash test of a 2007 Nissan Sentra 4-DR.w/SAB

Side barrier crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2007 Nissan Sentra 4-DR.w/SAB

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2007 peak 7 Jun 2026

NHTSA investigations into the 2007 Nissan Sentra

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP16002 Opened 20 Dec 2016 Closed 2 Oct 2017 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Scope of Recalls 08V311 and 09V431

Nissan conducted safety recalls 08V-311 and 09V-431 to remedy leaking master cylinders on certain MY 2007 and 2008 Nissan Sentra vehicles.The recall populations were determined based on production changes to the master cylinder which were fully implemented into production on April 18, 2008.NHTSA utilized vehicle owner questionnaire (VOQ) reports and did not request field information from Nissan.ODI identified two MY 2008 Nissan Sentra VOQs including the petitioner?s vehicle, which were not covered by the recalls and reported a leaking master cylinder.Both of these incidents occurred 6 or more...

Recalls on the 2007 Nissan Sentra

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

08V311000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

NISSAN IS RECALLING 169,202 MY 2007-2008 SENTRA PASSENGER VEHICLES EQUIPPED ROBERT BOSCH MASTER CYLINDER. DUE TO THE MACHINING IRREGULARITY BY THE SUPPLIER, THE INTERNAL SEAL GROOVE IN THE BODY OF SOME BRAKE MASTER CYLINDERS MAY ALLOW FOR A GAP IN THE GROOVE CONTACT AREA OF THE SEAL. THIS MAY RESULT IN BRAKE FLUID SLOWLY LEAKING FROM THE MASTER CYLINDER INTO THE BRAKE BOOSTER ASSEMBLY, CAUSING THE BRAKE WARNING LIGHT TO ILLUMINATE.

Risk: IF THE WARNING LAMP IS IGNORED, ONE OF THE BRAKE CIRCUITS ON THE VEHICLE MAY NOT OPERATE AS DESIGNED INCREASING THE RISK OF A CRASH.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2009125 25,517 units in Canada

Airbag

On certain vehicles, one or both of the side curtain airbags may have been incorrectly positioned during vehicle assembly. If this occured, in certain types of crashes where side curtain airbag deployment is expected, a portion of the bag may be restricted from fully deploying. The side curtain airbag will still timely deploy, meet and exceed applicable safety standards. Correction: Dealers will inspect and, if necessary, reposition the curtain airbag. This action is deemed a voluntary service campaign and is not being conducted under the Motor Vehicle Safety Act.

Recall 2008234 14,523 units in Canada

Brakes

On certain vehicles, an incorrectly manufactured brake master cylinder may allow brake fluid to slowly leak into the brake booster assembly. Brake fluid leakage could ultimately result in a reduction of braking capability, which could increase the vehicle's stopping distance and cause a crash with personal injury or death. Correction: Dealers will inspect and, if required, replace the brake master cylinder assembly.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Atlanta, GA Fire

ELECTRICAL SYSTEM

I was approaching my driveway in front of my house and my vehicle had smoke eminating from a glove compartment area when I got out of the car and checked underneath the hood the car was on fire I got out just in time there was something wrong there could have been the engine fuel system I just recently had an oil change 2 weeks ago the incident April 2, 2022 I was in fear for my life because I had no signal from the car what was happened I had just recently had an oil change a week and a half before the incident I noticed that flames were starting to rise and massive flames of ire than fumes of smoke and all of a sudden the car started burning and then the exploded destroying the entire car. Fire Department was called Lieutenant Thompson and his staff came out to put out the fire and the car was towed away was nothing left but the frame. I can be reached at [XXX] my name is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11459621 — an unverified report by a vehicle owner.

Atlanta, GA Fire

ENGINE

I was approaching my driveway in front of my house and my vehicle had smoke eminating from a glove compartment area when I got out of the car and checked underneath the hood the car was on fire I got out just in time there was something wrong there could have been the engine fuel system I just recently had an oil change 2 weeks ago the incident April 2, 2022 I was in fear for my life because I had no signal from the car what was happened I had just recently had an oil change a week and a half before the incident I noticed that flames were starting to rise and massive flames of ire than fumes of smoke and all of a sudden the car started burning and then the exploded destroying the entire car. Fire Department was called Lieutenant Thompson and his staff came out to put out the fire and the car was towed away was nothing left but the frame. I can be reached at [XXX] my name is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11459621 — an unverified report by a vehicle owner.

Atlanta, GA Fire

FUEL/PROPULSION SYSTEM

I was approaching my driveway in front of my house and my vehicle had smoke eminating from a glove compartment area when I got out of the car and checked underneath the hood the car was on fire I got out just in time there was something wrong there could have been the engine fuel system I just recently had an oil change 2 weeks ago the incident April 2, 2022 I was in fear for my life because I had no signal from the car what was happened I had just recently had an oil change a week and a half before the incident I noticed that flames were starting to rise and massive flames of ire than fumes of smoke and all of a sudden the car started burning and then the exploded destroying the entire car. Fire Department was called Lieutenant Thompson and his staff came out to put out the fire and the car was towed away was nothing left but the frame. I can be reached at [XXX] my name is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11459621 — an unverified report by a vehicle owner.

Lawrenceburg, TN Fire

ELECTRICAL SYSTEM

Caught on fire under the hood and burned the car very badly. Fire department was called to extinguish the fire. The damage was total to the under the hood components and hoses and wiring harnesses. Car ignition was off while I was in the store for just a couple of minutes and when I came out the car was in flames. I could see the car from inside the store through the window and no one was around it at all.

NHTSA complaint #11447962 — an unverified report by a vehicle owner.

Lawrenceburg, TN Fire

FUEL/PROPULSION SYSTEM

Caught on fire under the hood and burned the car very badly. Fire department was called to extinguish the fire. The damage was total to the under the hood components and hoses and wiring harnesses. Car ignition was off while I was in the store for just a couple of minutes and when I came out the car was in flames. I could see the car from inside the store through the window and no one was around it at all.

NHTSA complaint #11447962 — an unverified report by a vehicle owner.

Sacramento, CA Fire

ELECTRICAL SYSTEM

Problem is cvt transmission. Transmission main seal leak. Whine, to loss in acceleration and power. At certain speed. Cvt internal belt flapping. Resulted in full shut down of vehicle while on highway. Caused speed control sensor and throttle body sensor to go out which started minor electrical fire in the engine compartment which could have resulted in great bodily injury and possibly hurting others if accident would have and very much could resulted in for sure. Multiple times to mechanic resulting in stress and out of pocket expensive currently with a mechanic now. Nissan cvt transmission...

NHTSA complaint #11417717 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Mayfield, KY

SERVICE BRAKES

When I discovered the car was not stopping after depressing the peddle and the brake light was coming on. I checked the fluid level and fluid was needed. I topped the fluid level off and it did not solve the problem. I then took it to a mechanic and ask to have the brakes checked. he then replaced the front pads. Once they were replaced he bled the system according to the mfg. recommendations. I now have a solid peddle but still do not have brakes. The peddle moves less than an inch when applied. He checked on line @ NHTSA for a recall and discovered the Recall number PM813 for the Master Cylinder and the car's VIN number had an Unrepaired Recall. I would like to get this recall taking care to keep my family safe.

NHTSA complaint #11743900 — an unverified report by a vehicle owner.

Union City, CA

AIR BAGS

Airbag light is on

NHTSA complaint #11636042 — an unverified report by a vehicle owner.

at 155,000 miles Port Orchard, WA

SERVICE BRAKES, HYDRAULIC

The contact owns a 2007 Nissan Sentra. The contact stated that when the vehicle was taken to an independent mechanic for a routine oil change, the mechanic informed her that during the test drive, the brake pedal was depressed but failed to respond, and was depressed to the floorboard. The contact stated that the mechanic used the parking brake to prevent the vehicle from crashing inside the shop. No warning lights were illuminated. The vehicle was diagnosed that the brake master cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 155,000.

NHTSA complaint #11520130 — an unverified report by a vehicle owner.

Johnson City, NY

SERVICE BRAKES

Lost brakes on the highway luckily was able to stop safely. As you can see in the pic the rear left brake line completely corroded in 1 spot and another spot was ready to completely fail, those spots are incidentally the spots where the line attaches to the body for support, those points don't have the corrosion protection that the entire line has.

NHTSA complaint #11490765 — an unverified report by a vehicle owner.

Chino Hills, CA

WHEELS

MY TIRE PRESSURE WARNING LIGHT IS LIT UP ON THE DASHBOARD. MY TIRES ARE SIX MONTH, AND THE LIGHT CONTINUES TO TURN ON EVEN AFTER TAKING THE CAR TO THE SHOP. I'VE TAKEN THE CAR SEVERAL TIMES TO AMERICAS TIRES, BIT O' TIRE WHERE I PURSHASED THE TIRES AND THEY CHECKED ALL TIRES AND TIRE SENSORS, VALVES AND SAY THE AIR PREASURE IS GOOD. THE LIGHT TURNS OFF BUT A DAY OR TWO AFTER THE AIR PREASURE LIGHT BLINKS AND STAYS ON AGAIN. MY CAR IS AVAILABLE FOR INSPECTION UPON REQUEST. PLEASE ADVICE. THANK YOU

NHTSA complaint #11478770 — an unverified report by a vehicle owner.

Atlanta, GA Fire

ELECTRICAL SYSTEM

I was approaching my driveway in front of my house and my vehicle had smoke eminating from a glove compartment area when I got out of the car and checked underneath the hood the car was on fire I got out just in time there was something wrong there could have been the engine fuel system I just recently had an oil change 2 weeks ago the incident April 2, 2022 I was in fear for my life because I had no signal from the car what was happened I had just recently had an oil change a week and a half before the incident I noticed that flames were starting to rise and massive flames of ire than fumes of smoke and all of a sudden the car started burning and then the exploded destroying the entire car. Fire Department was called Lieutenant Thompson and his staff came out to put out the fire and the car was towed away was nothing left but the frame. I can be reached at [XXX] my name is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11459621 — an unverified report by a vehicle owner.

Atlanta, GA Fire

ENGINE

I was approaching my driveway in front of my house and my vehicle had smoke eminating from a glove compartment area when I got out of the car and checked underneath the hood the car was on fire I got out just in time there was something wrong there could have been the engine fuel system I just recently had an oil change 2 weeks ago the incident April 2, 2022 I was in fear for my life because I had no signal from the car what was happened I had just recently had an oil change a week and a half before the incident I noticed that flames were starting to rise and massive flames of ire than fumes of smoke and all of a sudden the car started burning and then the exploded destroying the entire car. Fire Department was called Lieutenant Thompson and his staff came out to put out the fire and the car was towed away was nothing left but the frame. I can be reached at [XXX] my name is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11459621 — an unverified report by a vehicle owner.

Atlanta, GA Fire

FUEL/PROPULSION SYSTEM

I was approaching my driveway in front of my house and my vehicle had smoke eminating from a glove compartment area when I got out of the car and checked underneath the hood the car was on fire I got out just in time there was something wrong there could have been the engine fuel system I just recently had an oil change 2 weeks ago the incident April 2, 2022 I was in fear for my life because I had no signal from the car what was happened I had just recently had an oil change a week and a half before the incident I noticed that flames were starting to rise and massive flames of ire than fumes of smoke and all of a sudden the car started burning and then the exploded destroying the entire car. Fire Department was called Lieutenant Thompson and his staff came out to put out the fire and the car was towed away was nothing left but the frame. I can be reached at [XXX] my name is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11459621 — an unverified report by a vehicle owner.

Lawrenceburg, TN Fire

ELECTRICAL SYSTEM

Caught on fire under the hood and burned the car very badly. Fire department was called to extinguish the fire. The damage was total to the under the hood components and hoses and wiring harnesses. Car ignition was off while I was in the store for just a couple of minutes and when I came out the car was in flames. I could see the car from inside the store through the window and no one was around it at all.

NHTSA complaint #11447962 — an unverified report by a vehicle owner.

Lawrenceburg, TN Fire

FUEL/PROPULSION SYSTEM

Caught on fire under the hood and burned the car very badly. Fire department was called to extinguish the fire. The damage was total to the under the hood components and hoses and wiring harnesses. Car ignition was off while I was in the store for just a couple of minutes and when I came out the car was in flames. I could see the car from inside the store through the window and no one was around it at all.

NHTSA complaint #11447962 — an unverified report by a vehicle owner.

Marion, AR

AIR BAGS

The cvt transmission is making a winning nose and has been doing so since I bought it

NHTSA complaint #11444089 — an unverified report by a vehicle owner.

Marion, AR

UNKNOWN OR OTHER

The cvt transmission is making a winning nose and has been doing so since I bought it

NHTSA complaint #11444089 — an unverified report by a vehicle owner.

Marion, AR

STRUCTURE:BODY

The cvt transmission is making a winning nose and has been doing so since I bought it

NHTSA complaint #11444089 — an unverified report by a vehicle owner.

Sacramento, CA Fire

ELECTRICAL SYSTEM

Problem is cvt transmission. Transmission main seal leak. Whine, to loss in acceleration and power. At certain speed. Cvt internal belt flapping. Resulted in full shut down of vehicle while on highway. Caused speed control sensor and throttle body sensor to go out which started minor electrical fire in the engine compartment which could have resulted in great bodily injury and possibly hurting others if accident would have and very much could resulted in for sure. Multiple times to mechanic resulting in stress and out of pocket expensive currently with a mechanic now. Nissan cvt transmission...

NHTSA complaint #11417717 — an unverified report by a vehicle owner.

Sacramento, CA Fire

ENGINE

Problem is cvt transmission. Transmission main seal leak. Whine, to loss in acceleration and power. At certain speed. Cvt internal belt flapping. Resulted in full shut down of vehicle while on highway. Caused speed control sensor and throttle body sensor to go out which started minor electrical fire in the engine compartment which could have resulted in great bodily injury and possibly hurting others if accident would have and very much could resulted in for sure. Multiple times to mechanic resulting in stress and out of pocket expensive currently with a mechanic now. Nissan cvt transmission...

NHTSA complaint #11417717 — an unverified report by a vehicle owner.

Freehold, NJ

AIR BAGS

I BROUGHT THE CAR FROM THE DEALERSHIP WHEN I GOT THE CAR LOU (SELLER) STATED THEY JUST BROUGHT THE BATTERY AND THE AIRBAG LIGHT SHOULD GO OFF AFTER BEING DRIVEN A COUPLE OF MILES THE AIRBAG LIGHT NEVER CAME OFF I WENT TO GET THE INSPECTED AND PAYED 162 AT NISSAN TO BE LOOKED AT THEN 400 AT THE DEALERSHIP TO BE FIXED ANOTHER COUPLE MILES THE AIRBAG LIGHT CAME ON

NHTSA complaint #11405696 — an unverified report by a vehicle owner.

Freehold, NJ

STEERING

I BROUGHT THE CAR FROM THE DEALERSHIP WHEN I GOT THE CAR LOU (SELLER) STATED THEY JUST BROUGHT THE BATTERY AND THE AIRBAG LIGHT SHOULD GO OFF AFTER BEING DRIVEN A COUPLE OF MILES THE AIRBAG LIGHT NEVER CAME OFF I WENT TO GET THE INSPECTED AND PAYED 162 AT NISSAN TO BE LOOKED AT THEN 400 AT THE DEALERSHIP TO BE FIXED ANOTHER COUPLE MILES THE AIRBAG LIGHT CAME ON

NHTSA complaint #11405696 — an unverified report by a vehicle owner.

at 150,000 miles Roswell, GA

SERVICE BRAKES

I FOUND WHILE RESEARCHING AN ISSUE ON MY NISSAN SENTRA 2007 THAT THERE WAS A RECALL ON THE MASTER CYLINDER IN 2008 BECAUSE THE SAME ISSUE THAT JUST HAPPENED TO ME COULD HAPPEN. I NEVER RECEIVED A RECALL NOTIFICATION AND APPARENTLY I WAS NOT ON THE LIST BUT MY BRAKE LIGHT CAME ON AND I HAD THE MAINTENANCE SHOP CHECK MY BRAKES THEY SAID MY PADS WERE FINE. THAT I WAS PROBABLY HAVING AN ISSUE WITH THE WARNING LIGHT. 2 WEEKS AGO I GOT IN MY CAR AND WHEN I WENT TO BRAKE I HAD TO PUSH MY FOOT ALL THE WAY TO THE GROUND. I EVENTUALLY MADE MY WAY TO MY LOCAL FIRESTONE AND HAD THEM CHECK MY BRAKES ONLY THO FIND THAT THE MASTER CYLINDER AND THE BOOSTERS NEEDED TO BE REPLACED. WHEN THEY PULLED THEM THEY SAID THEY WERE FULL OF BRAKE FLUID. THAT IS WHY I HAD NO BRAKES. THIS IS THE EXACT ISSUE LISTED IN THE RECALL. WHY WAS I NOT SENT THIS RECALL NOTICE AS I OBVIOUSLY HAD DEFECTIVE CYLINDERS AND I HAD TO SPEND 1300.00 TO REPAIR.

NHTSA complaint #11376906 — an unverified report by a vehicle owner.

at 102,000 miles Chicago, IL

AIR BAGS

WHILE WAITING AT A RED LIGHT THE SIDE PASSENGER AIRBAG EXPLODED.*DT*JB*DT

NHTSA complaint #11355029 — an unverified report by a vehicle owner.

at 105,238 miles Cabo Rojo, PR Fire

ENGINE

CAR WAS IN MOTION WHEN IT BEGUN SPUTTERING AND SHAKING AS I ACCELERATED. I DROVE BACK HOME, ABOUT 5 MINUTES, AND OPENED THE HOOD. CAR WAS ON AND PARKED FOR THE VISUAL INSPECTION. MY PARTNER PUT THE CAR IN REVERSE TO SEE IF I COULD SEE WHAT COULD BE CAUSING THE PROBLEM. THE MOTOR SHOOK WHEN IT WAS PUT IN REVERSE. IMMEDIATELY SOMETHING NEAR THE FUEL LINES STARTED TO EMIT SMOKE. IT LOOKED LIKE ALUMINUM FOIL. THE CAR HAD A HALF TANK OF GAS AND GAUGES SEEMED NORMAL. I TURNED OFF THE CAR AND WENT INSIDE THE HOUSE TO GET MY TOOLS. WHEN I CAME OUT, THE CAR WAS ENGULFED IN FLAMES COMING FROM THE MOTOR. 9-1-1 WAS CALLED AND FIREFIGHTERS PUT OUT THE FIRE IN ABOUT 30 MINUTES. THE FIRE SPREAD RAPIDLY AND THE CAR WAS DESTROYED WHEN THE FIRE WAS FINALLY EXTINGUISHED.

NHTSA complaint #11327020 — an unverified report by a vehicle owner.

at 106,000 miles LOS Angeles, CA Crash 2 injured

UNKNOWN OR OTHER

MY VEHICLE WAS IN A CAR ACCIDENT 4-2-2015. MERCURY INSURANCE LISA OPENSHAW FAILED TO INVESTIGATE THE UNDERBODY OF THE CAR IN THE REAR. SHOCKS WERE BENT INWARDS IN THE REAR AND NEVER REPAIRED BY MERCURY. I HAD THE SHOCKS REPAIRED. ALONG WITH THE ESTIMATES OF REPAIR LISA OPENSHAW THREATENED ME BY STATING THAT MERCURY PAID FOR REPAIRS TWICE DUPLICATING LABOR ON SAME MATTERS. SHE TRIED TO SAY THE DAMAGES ON THE INSIDE DID NOT MATTER AND DAMAGES ON THE OUTSIDE WAS ALL THAT MATTERED. SHE ALSO TRIED TO VIOLATE THE LAW TO SAY I COULD NOT USE MY OWN REPAIR FACILITIES. THE DAMAGES TOTAL ENOUGH TO TOTAL THE CAR AND MY VEHICLE WAS PLACED AT RISK COMPROMISING MY SAFETY WHILE DAILY DRIVING. I SENT A COMPLAINT REGARDING THE NEGLIGENCE OF MY CAR NOT BEING RIGHTFULLY TOTALED. ATTACHED ARE ALL DOCUMENTS FOR REVIEW. I HAVE CC'D RICARDO LARA , THE CALIFORNIA INSURANCE COMMISSIONER REGARDING THIS MATTER ASKING THAT HE RESPOND TO ME ASAP REGARDING THE SERIOUS URGENCY OF THE MATTER SINCE IT HAS BEEN LITERALLY 5 YEARS. ACCORDING TO THE RECENT LETTER BY COMMISSIONER RICARDO LARA, ALL CLAIMS ARE TO BE PAID TO INCLUDE CAR DAMAGES WITH NO DISHONESTY AND NEGLIGENCE. I AM REQUESTING THAT MY CAR BE TOTALED IN FULL AS AT THE TIME OF THE CAR ACCIDENT , THE VALUE WAS $ 9500 PLUS TAX AND LICENSE FOR REPLACEMENT VALUE. ONCE THE CAR IS TOTALED, MERCURY INSURANCE MAY UPDATE STATE FARM INSURANCE, THE DEFENDANT'S INSURANCE COMPANY.*DT*JB*DT CONSUMER STATED TEARED DOWN OF THE VEHICLE WAS COMPLETED ON 06/10/15.

NHTSA complaint #11324850 — an unverified report by a vehicle owner.

at 106,000 miles LOS Angeles, CA Crash 2 injured

STRUCTURE:BODY

MY VEHICLE WAS IN A CAR ACCIDENT 4-2-2015. MERCURY INSURANCE LISA OPENSHAW FAILED TO INVESTIGATE THE UNDERBODY OF THE CAR IN THE REAR. SHOCKS WERE BENT INWARDS IN THE REAR AND NEVER REPAIRED BY MERCURY. I HAD THE SHOCKS REPAIRED. ALONG WITH THE ESTIMATES OF REPAIR LISA OPENSHAW THREATENED ME BY STATING THAT MERCURY PAID FOR REPAIRS TWICE DUPLICATING LABOR ON SAME MATTERS. SHE TRIED TO SAY THE DAMAGES ON THE INSIDE DID NOT MATTER AND DAMAGES ON THE OUTSIDE WAS ALL THAT MATTERED. SHE ALSO TRIED TO VIOLATE THE LAW TO SAY I COULD NOT USE MY OWN REPAIR FACILITIES. THE DAMAGES TOTAL ENOUGH TO TOTAL THE CAR AND MY VEHICLE WAS PLACED AT RISK COMPROMISING MY SAFETY WHILE DAILY DRIVING. I SENT A COMPLAINT REGARDING THE NEGLIGENCE OF MY CAR NOT BEING RIGHTFULLY TOTALED. ATTACHED ARE ALL DOCUMENTS FOR REVIEW. I HAVE CC'D RICARDO LARA , THE CALIFORNIA INSURANCE COMMISSIONER REGARDING THIS MATTER ASKING THAT HE RESPOND TO ME ASAP REGARDING THE SERIOUS URGENCY OF THE MATTER SINCE IT HAS BEEN LITERALLY 5 YEARS. ACCORDING TO THE RECENT LETTER BY COMMISSIONER RICARDO LARA, ALL CLAIMS ARE TO BE PAID TO INCLUDE CAR DAMAGES WITH NO DISHONESTY AND NEGLIGENCE. I AM REQUESTING THAT MY CAR BE TOTALED IN FULL AS AT THE TIME OF THE CAR ACCIDENT , THE VALUE WAS $ 9500 PLUS TAX AND LICENSE FOR REPLACEMENT VALUE. ONCE THE CAR IS TOTALED, MERCURY INSURANCE MAY UPDATE STATE FARM INSURANCE, THE DEFENDANT'S INSURANCE COMPANY.*DT*JB*DT CONSUMER STATED TEARED DOWN OF THE VEHICLE WAS COMPLETED ON 06/10/15.

NHTSA complaint #11324850 — an unverified report by a vehicle owner.

at 106,000 miles LOS Angeles, CA Crash 2 injured

FUEL/PROPULSION SYSTEM

MY VEHICLE WAS IN A CAR ACCIDENT 4-2-2015. MERCURY INSURANCE LISA OPENSHAW FAILED TO INVESTIGATE THE UNDERBODY OF THE CAR IN THE REAR. SHOCKS WERE BENT INWARDS IN THE REAR AND NEVER REPAIRED BY MERCURY. I HAD THE SHOCKS REPAIRED. ALONG WITH THE ESTIMATES OF REPAIR LISA OPENSHAW THREATENED ME BY STATING THAT MERCURY PAID FOR REPAIRS TWICE DUPLICATING LABOR ON SAME MATTERS. SHE TRIED TO SAY THE DAMAGES ON THE INSIDE DID NOT MATTER AND DAMAGES ON THE OUTSIDE WAS ALL THAT MATTERED. SHE ALSO TRIED TO VIOLATE THE LAW TO SAY I COULD NOT USE MY OWN REPAIR FACILITIES. THE DAMAGES TOTAL ENOUGH TO TOTAL THE CAR AND MY VEHICLE WAS PLACED AT RISK COMPROMISING MY SAFETY WHILE DAILY DRIVING. I SENT A COMPLAINT REGARDING THE NEGLIGENCE OF MY CAR NOT BEING RIGHTFULLY TOTALED. ATTACHED ARE ALL DOCUMENTS FOR REVIEW. I HAVE CC'D RICARDO LARA , THE CALIFORNIA INSURANCE COMMISSIONER REGARDING THIS MATTER ASKING THAT HE RESPOND TO ME ASAP REGARDING THE SERIOUS URGENCY OF THE MATTER SINCE IT HAS BEEN LITERALLY 5 YEARS. ACCORDING TO THE RECENT LETTER BY COMMISSIONER RICARDO LARA, ALL CLAIMS ARE TO BE PAID TO INCLUDE CAR DAMAGES WITH NO DISHONESTY AND NEGLIGENCE. I AM REQUESTING THAT MY CAR BE TOTALED IN FULL AS AT THE TIME OF THE CAR ACCIDENT , THE VALUE WAS $ 9500 PLUS TAX AND LICENSE FOR REPLACEMENT VALUE. ONCE THE CAR IS TOTALED, MERCURY INSURANCE MAY UPDATE STATE FARM INSURANCE, THE DEFENDANT'S INSURANCE COMPANY.*DT*JB*DT CONSUMER STATED TEARED DOWN OF THE VEHICLE WAS COMPLETED ON 06/10/15.

NHTSA complaint #11324850 — an unverified report by a vehicle owner.

Salem, NH

WHEELS

I HAD INSTABILITY ON THE HIGHWAY GOING AROUND CURVES. THE CAR WOULD START TO SHAKE, SO I HAD TO SLOW DOWN TO NAVIGATE AROUND CURVES. TURNING ON TOWN ROADS FELT SOMEWHAT LESS,BUT I STILL HAD TO BE CAREFUL. MEINEKE PUT THEM ON WITH 64,249 MILES ON THE TIRES,ON 2/19/16, BUT THEY PUT ON NEW FRONT PAIR AT 70,203 MILES ON THE TIRES ON 10/8/19, BECAUSE THEY SAID THE TREAD WORN DOWN. THEY LEFT THE REAR TIRES ON.

NHTSA complaint #11321044 — an unverified report by a vehicle owner.

Walterboro, SC

UNKNOWN OR OTHER

WHEN DRIVING THERE IS A LOUD NOISE COMING FROM FRONT END AND NOT SURE WHY. ALSO ALOT OF THINGS WITH MY FRONT END IS MESSED UP IT SEEMS. THE NOISE IS ONE OF THE WORST AND ALSO GETTING LOUDER AS TIME PASSES

NHTSA complaint #11309772 — an unverified report by a vehicle owner.