FaultScore

FaultScore report

2023 Nissan Sentra problems

Owners have filed 34 complaints about the 2023 Nissan Sentra with NHTSA between 2023 and 2026. The largest single group is the electrical system. Across this model's run it ranks 34 of 34 worst.

B

FaultScore 27/100

Higher is worse. Measured against the other years of the Nissan Sentra.

How this is worked out

The numbers

34

Complaints

1

Crashes reported

0

Fires reported

3

Injuries reported

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 7 vs 50 Severity 61 vs 50 Early failure not reported
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 7
Against the median year of the Nissan Sentra. 50 means typical for this model; 100 means roughly double.
Severity — 61
11.8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.

How 2023 compares with every other Nissan Sentra

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2023 Nissan Sentra

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Electrical System 8 23.5%

Median failure at 75,300 miles

Driver Assist & Collision Avoidance 7 20.6%
Other & Unspecified 5 14.7%
Steering 4 11.8%

1 crashes, 0 fires · median 2,000 mi

Engine & Cooling 3 8.8%

Median failure at 100,000 miles

Fuel & Propulsion 2 5.9%
Brakes 2 5.9%
Transmission & Drivetrain 2 5.9%

Median failure at 75,300 miles

Acceleration & Cruise Control 1 2.9%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 1 25.0%
75,000 – 99,999 miles 2 50.0%
100,000 – 149,999 miles 1 25.0%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Aug 2023 peak 3 Aug 2026

Recalls on the 2023 Nissan Sentra

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

24V154000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improperly.

Risk: An air bag that deploys improperly may not protect the driver as intended during a crash, increasing the risk of injury.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2024129 24 units in Canada

Airbag

Issue: On certain vehicles, the driver-front airbag may not have been manufactured properly. Over time, moisture could enter the inflator and cause it not to inflate properly in a crash. Safety Risk: An airbag that doesn't inflate properly could increase the risk of injury in a crash. Corrective Actions: Nissan will notify owners by mail and advise you to take your vehicle to a dealership to replace the driver-front airbag.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 75,300 miles California Valley, CA 1 injured

POWER TRAIN

The contact owns a 2023 Nissan Sentra. The contact stated that while the vehicle was parked in the driveway and shifted to park(P), the vehicle started to slowly roll backwards unexpectedly. While attempting to re-enter the vehicle to stop the vehicle, the contact was knocked to the floor by the driver’s side door. The contact sustained injuries to the knees, back, thighs, and a concussion. The contact received medical treatment and an appointment for an MRI was scheduled. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 75,300.

NHTSA complaint #11725886 — an unverified report by a vehicle owner.

at 75,300 miles California Valley, CA 1 injured

ELECTRICAL SYSTEM

The contact owns a 2023 Nissan Sentra. The contact stated that while the vehicle was parked in the driveway and shifted to park(P), the vehicle started to slowly roll backwards unexpectedly. While attempting to re-enter the vehicle to stop the vehicle, the contact was knocked to the floor by the driver’s side door. The contact sustained injuries to the knees, back, thighs, and a concussion. The contact received medical treatment and an appointment for an MRI was scheduled. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 75,300.

NHTSA complaint #11725886 — an unverified report by a vehicle owner.

at 2,000 miles Philadelphia, PA Crash 1 injured

STEERING

The contact owns a 2023 Nissan Sentra. The contact stated that after making a right turn while driving at 15 MPH, the vehicle jerked to the right and crashed into an unoccupied parked vehicle. The air bags did not deploy. The contact sustained back pain from the crash, and medical attention was later received. No police report was filed. The vehicle was towed to the dealer, where it was diagnosed that the tie rod had fractured and needed to be replaced; however, the replacement part was not yet available. The vehicle was not repaired. The vehicle was not deemed totaled by the insurance company. The contact stated that before the failure, the vehicle had driven over some potholes on the road. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in NHTSA Campaign Number: 23V581000 (Steering). The failure mileage was approximately 2,000.

NHTSA complaint #11559877 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Greenfield, CA

UNKNOWN OR OTHER

When I plug my phone in to USB android auto starts up and when I begin to play music it's stops or you hear a lot of static,so if I want to listen to music I have to plug in to aux and when you use aux the android auto don't work . When listing to music can't use the display screen 1

NHTSA complaint #11755806 — an unverified report by a vehicle owner.

Prosperity, SC

UNKNOWN OR OTHER

The camera views are all pink or turning pink. Also when getting to 70mph on the interstate, the car begins to shudder. The vehicle has 52,000 miles on it.

NHTSA complaint #11736970 — an unverified report by a vehicle owner.

Prosperity, SC

ELECTRICAL SYSTEM

The camera views are all pink or turning pink. Also when getting to 70mph on the interstate, the car begins to shudder. The vehicle has 52,000 miles on it.

NHTSA complaint #11736970 — an unverified report by a vehicle owner.

at 75,300 miles California Valley, CA 1 injured

POWER TRAIN

The contact owns a 2023 Nissan Sentra. The contact stated that while the vehicle was parked in the driveway and shifted to park(P), the vehicle started to slowly roll backwards unexpectedly. While attempting to re-enter the vehicle to stop the vehicle, the contact was knocked to the floor by the driver’s side door. The contact sustained injuries to the knees, back, thighs, and a concussion. The contact received medical treatment and an appointment for an MRI was scheduled. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 75,300.

NHTSA complaint #11725886 — an unverified report by a vehicle owner.

at 75,300 miles California Valley, CA 1 injured

ELECTRICAL SYSTEM

The contact owns a 2023 Nissan Sentra. The contact stated that while the vehicle was parked in the driveway and shifted to park(P), the vehicle started to slowly roll backwards unexpectedly. While attempting to re-enter the vehicle to stop the vehicle, the contact was knocked to the floor by the driver’s side door. The contact sustained injuries to the knees, back, thighs, and a concussion. The contact received medical treatment and an appointment for an MRI was scheduled. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 75,300.

NHTSA complaint #11725886 — an unverified report by a vehicle owner.

at 100,000 miles Spencer, OK

ENGINE

The contact owns a 2023 Nissan Sentra. The contact stated that while driving approximately 40 MPH, the vehicle stalled and unintendedly decelerated. The vehicle was driven to the parking lot and came to a complete stop. The vehicle was restarted and driven to the residence. Upon arrival at the residence, the vehicle failed to restart with the check engine warning light illuminated. An independent mechanic arrived at the residence, and the mechanic diagnosed the vehicle and determined that the engine had seized. The local dealer was contacted, and an estimate for the repair was provided. The vehicle was not taken to the dealer and was not repaired. The mechanic stated that the engine was cracked and was a rebuilt engine, not a new engine. The contact purchased a used engine from a salvage yard for replacement. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

NHTSA complaint #11722181 — an unverified report by a vehicle owner.

Columbia Station, OH

VEHICLE SPEED CONTROL

After 8 months of driving my car brand new I started experiencing multiple intermittent malfunctions in the dash board & infotainment system. I have documentation of DTC codes current in my ECU. These codes each dealership refused to find and instead replaced my car battery, wiping the codes & replacing my infotainment system after it completely failed. After repeated repair attempts each dealership failed to successfully repair under warranty & told me to drive the car as normal when these malfunctions continued. These electrical malfunctions were at one point affecting my alternator which I also have documentation of. The car has lost power yet the engine stays running while I am driving. My handsfree is intermittent everyday. I am now way past my warranty & extended warranty due to following dealerships advice to drive the car as normal and bring back. These ongoing malfunctions create unreasonable safety risk which I believe falls under 49 U.S.C. Chapter 301 — the National Traffic and Motor Vehicle Safety Act. A third party diagnostics shop told me my car would have to be taken apart to find the grounding issues as this is clearly a manufacturing defect. These repairs have cost me money and I refuse to keep paying these dealerships if they aren't willing to resolve the core problem. I get constant push back from each dealership. I've already engaged with Nissan consumer affairs, a Lemon Law attorney, and filed with my State AG, AG recommended while undergoing an IDR that I file a complaint here as well. Please help.

NHTSA complaint #11719365 — an unverified report by a vehicle owner.

Columbia Station, OH

STEERING

After 8 months of driving my car brand new I started experiencing multiple intermittent malfunctions in the dash board & infotainment system. I have documentation of DTC codes current in my ECU. These codes each dealership refused to find and instead replaced my car battery, wiping the codes & replacing my infotainment system after it completely failed. After repeated repair attempts each dealership failed to successfully repair under warranty & told me to drive the car as normal when these malfunctions continued. These electrical malfunctions were at one point affecting my alternator which I also have documentation of. The car has lost power yet the engine stays running while I am driving. My handsfree is intermittent everyday. I am now way past my warranty & extended warranty due to following dealerships advice to drive the car as normal and bring back. These ongoing malfunctions create unreasonable safety risk which I believe falls under 49 U.S.C. Chapter 301 — the National Traffic and Motor Vehicle Safety Act. A third party diagnostics shop told me my car would have to be taken apart to find the grounding issues as this is clearly a manufacturing defect. These repairs have cost me money and I refuse to keep paying these dealerships if they aren't willing to resolve the core problem. I get constant push back from each dealership. I've already engaged with Nissan consumer affairs, a Lemon Law attorney, and filed with my State AG, AG recommended while undergoing an IDR that I file a complaint here as well. Please help.

NHTSA complaint #11719365 — an unverified report by a vehicle owner.

Columbia Station, OH

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

After 8 months of driving my car brand new I started experiencing multiple intermittent malfunctions in the dash board & infotainment system. I have documentation of DTC codes current in my ECU. These codes each dealership refused to find and instead replaced my car battery, wiping the codes & replacing my infotainment system after it completely failed. After repeated repair attempts each dealership failed to successfully repair under warranty & told me to drive the car as normal when these malfunctions continued. These electrical malfunctions were at one point affecting my alternator which I also have documentation of. The car has lost power yet the engine stays running while I am driving. My handsfree is intermittent everyday. I am now way past my warranty & extended warranty due to following dealerships advice to drive the car as normal and bring back. These ongoing malfunctions create unreasonable safety risk which I believe falls under 49 U.S.C. Chapter 301 — the National Traffic and Motor Vehicle Safety Act. A third party diagnostics shop told me my car would have to be taken apart to find the grounding issues as this is clearly a manufacturing defect. These repairs have cost me money and I refuse to keep paying these dealerships if they aren't willing to resolve the core problem. I get constant push back from each dealership. I've already engaged with Nissan consumer affairs, a Lemon Law attorney, and filed with my State AG, AG recommended while undergoing an IDR that I file a complaint here as well. Please help.

NHTSA complaint #11719365 — an unverified report by a vehicle owner.

Tracy, CA

ELECTRICAL SYSTEM

Key Fob consistently displays “Low Battery” on the dashboard even after replacing the batteries on both key fobs. However, when using the remote start, using either key fob, no warning displays on dashboard.

NHTSA complaint #11689839 — an unverified report by a vehicle owner.

Las Vegas, NV

ELECTRICAL SYSTEM

When my iPhone is connected to Apple CarPlay in my vehicle, a loud static sound occurs during phone calls, and music playing. This static causes the audio to cut in and out, making conversations unintelligible. Because of this, I am unable to safely use the hands-free calling feature, which forces me to either end the call or take my hands off the steering wheel and eyes off the road to put the call on the phone’s speaker. The problem is frequent, occurring multiple times per day. The only temporary fix is to physically unplug the CarPlay cable and plug it back in, which is dangerous to do while driving. This is a serious safety issue because it defeats the purpose of hands-free communication, which is required in many states to comply with distracted driving laws. Other owners of the same make and model have reported experiencing the same CarPlay static and call dropouts, suggesting this is not an isolated case but a possible defect. If the vehicle is to be driven safely and legally, the hands-free calling function must work without forcing the driver to take unsafe actions. This issue should be investigated as it creates a significant risk of driver distraction and potential accidents.

NHTSA complaint #11679614 — an unverified report by a vehicle owner.

Westfield, MA

UNKNOWN OR OTHER

Rear back up camera just turned purple out of no where

NHTSA complaint #11669635 — an unverified report by a vehicle owner.

Gulfport, MS

UNKNOWN OR OTHER

Shifter Knob popped off when shifting to different gears, this can cause issues with transmission and safety while driving and shifting gears. Shifter Knob should not just pop off without force.

NHTSA complaint #11658470 — an unverified report by a vehicle owner.

El Dorado, AR

ELECTRICAL SYSTEM

The Malfunction symbol/ABS light comes on once a week & will not allow me to crank my car and i have to jump it off to get it back started. My car is bought from a rental car agency Jan 2025 who provided me the receipts that the car was taken care of properly. Within the first week of purchase, the vehicle would not start & the malfunction and/or ABS symbol would appear and happens once a week since i purchased the vehicle January 2025. According to Google, this UNWANTED ABS or malfunction warning is very COMMON in the Nissan Sentra. Seems as if this is an unwanted problem occurring in several year models, it should be recalled. It is a safety hazard for all involved.

NHTSA complaint #11654288 — an unverified report by a vehicle owner.

El Dorado, AR

SERVICE BRAKES

The Malfunction symbol/ABS light comes on once a week & will not allow me to crank my car and i have to jump it off to get it back started. My car is bought from a rental car agency Jan 2025 who provided me the receipts that the car was taken care of properly. Within the first week of purchase, the vehicle would not start & the malfunction and/or ABS symbol would appear and happens once a week since i purchased the vehicle January 2025. According to Google, this UNWANTED ABS or malfunction warning is very COMMON in the Nissan Sentra. Seems as if this is an unwanted problem occurring in several year models, it should be recalled. It is a safety hazard for all involved.

NHTSA complaint #11654288 — an unverified report by a vehicle owner.

El Dorado, AR

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The Malfunction symbol/ABS light comes on once a week & will not allow me to crank my car and i have to jump it off to get it back started. My car is bought from a rental car agency Jan 2025 who provided me the receipts that the car was taken care of properly. Within the first week of purchase, the vehicle would not start & the malfunction and/or ABS symbol would appear and happens once a week since i purchased the vehicle January 2025. According to Google, this UNWANTED ABS or malfunction warning is very COMMON in the Nissan Sentra. Seems as if this is an unwanted problem occurring in several year models, it should be recalled. It is a safety hazard for all involved.

NHTSA complaint #11654288 — an unverified report by a vehicle owner.

Grand Prairie, TX

POWER TRAIN

Upon purchasing the vehicle on December 21, 2024, I immediately noticed a delay in acceleration when pressing the gas pedal, particularly after the vehicle had been idling for some time. This delay creates a significant safety risk, especially in situations where quick acceleration is needed, such as merging onto highways or avoiding accidents. Additionally, the vehicle displays incorrect fuel mileage readings, leading to poor fuel consumption and inaccurate fuel gauge readings, further jeopardizing safety due to the potential misjudgment of remaining fuel. During the test drive with the service manager, he almost got into two accidents because of the delay in acceleration. He acknowledged that the issue was caused by the updated CVT transmissions and stated that it would be best to return the car. Despite this, the dealership was unable to fix the problem after multiple visits. I was advised to contact Nissan Consumer Affairs, who were aware of the delay in acceleration. However, after following up with Nissan, I was directed to file a complaint with the Better Business Bureau (BBB). The issue has been replicated by the service techs, two sales managers, the service manager, and the dealership owner. The service manager confirmed the acceleration delay during the test drive and recommended returning the vehicle due to its unsafe nature. This delay continues to pose a serious safety concern, and I am deeply concerned that it could lead to an accident if not properly addressed.

NHTSA complaint #11650246 — an unverified report by a vehicle owner.

Grand Prairie, TX

ENGINE

Upon purchasing the vehicle on December 21, 2024, I immediately noticed a delay in acceleration when pressing the gas pedal, particularly after the vehicle had been idling for some time. This delay creates a significant safety risk, especially in situations where quick acceleration is needed, such as merging onto highways or avoiding accidents. Additionally, the vehicle displays incorrect fuel mileage readings, leading to poor fuel consumption and inaccurate fuel gauge readings, further jeopardizing safety due to the potential misjudgment of remaining fuel. During the test drive with the service manager, he almost got into two accidents because of the delay in acceleration. He acknowledged that the issue was caused by the updated CVT transmissions and stated that it would be best to return the car. Despite this, the dealership was unable to fix the problem after multiple visits. I was advised to contact Nissan Consumer Affairs, who were aware of the delay in acceleration. However, after following up with Nissan, I was directed to file a complaint with the Better Business Bureau (BBB). The issue has been replicated by the service techs, two sales managers, the service manager, and the dealership owner. The service manager confirmed the acceleration delay during the test drive and recommended returning the vehicle due to its unsafe nature. This delay continues to pose a serious safety concern, and I am deeply concerned that it could lead to an accident if not properly addressed.

NHTSA complaint #11650246 — an unverified report by a vehicle owner.

Grand Prairie, TX

FUEL/PROPULSION SYSTEM

Upon purchasing the vehicle on December 21, 2024, I immediately noticed a delay in acceleration when pressing the gas pedal, particularly after the vehicle had been idling for some time. This delay creates a significant safety risk, especially in situations where quick acceleration is needed, such as merging onto highways or avoiding accidents. Additionally, the vehicle displays incorrect fuel mileage readings, leading to poor fuel consumption and inaccurate fuel gauge readings, further jeopardizing safety due to the potential misjudgment of remaining fuel. During the test drive with the service manager, he almost got into two accidents because of the delay in acceleration. He acknowledged that the issue was caused by the updated CVT transmissions and stated that it would be best to return the car. Despite this, the dealership was unable to fix the problem after multiple visits. I was advised to contact Nissan Consumer Affairs, who were aware of the delay in acceleration. However, after following up with Nissan, I was directed to file a complaint with the Better Business Bureau (BBB). The issue has been replicated by the service techs, two sales managers, the service manager, and the dealership owner. The service manager confirmed the acceleration delay during the test drive and recommended returning the vehicle due to its unsafe nature. This delay continues to pose a serious safety concern, and I am deeply concerned that it could lead to an accident if not properly addressed.

NHTSA complaint #11650246 — an unverified report by a vehicle owner.

Phoenix, AZ

ELECTRICAL SYSTEM

• rear back up camera failing, showing no image possibly due to faulty wiring or faulty harness. • inability to see directly behind vehicle while in reverse • problem was not confirmed by dealership • no inspection has been done, due to research online the vehicle has been know to have a flawed rear camera • no warning lights appeared no symptoms. Problem occurred on 11/29/24 at 5:00pm

NHTSA complaint #11627989 — an unverified report by a vehicle owner.

Phoenix, AZ

BACK OVER PREVENTION: WARNINGS

• rear back up camera failing, showing no image possibly due to faulty wiring or faulty harness. • inability to see directly behind vehicle while in reverse • problem was not confirmed by dealership • no inspection has been done, due to research online the vehicle has been know to have a flawed rear camera • no warning lights appeared no symptoms. Problem occurred on 11/29/24 at 5:00pm

NHTSA complaint #11627989 — an unverified report by a vehicle owner.

Louisville, KY

ELECTRICAL SYSTEM

Battery died at 24,000 miles. Never had any issues until this.

NHTSA complaint #11622579 — an unverified report by a vehicle owner.

Louisville, KY

ENGINE

Battery died at 24,000 miles. Never had any issues until this.

NHTSA complaint #11622579 — an unverified report by a vehicle owner.

Louisville, KY

FUEL/PROPULSION SYSTEM

Battery died at 24,000 miles. Never had any issues until this.

NHTSA complaint #11622579 — an unverified report by a vehicle owner.

Cleveland, OH

STEERING

First incident I was driving and my dashboard turned off all the speedometers went to zero all lights turned off. I was able to safely pull over and as I pulled over my dash came back on with malfunction lights flashing - I took pictures tried to get the dealership to duplicate it and they could not. Second incident is my radio, auxiliary ports and center dash screen. After a couple of malfunctions where the radio would turn off and come back on, it finally completely turned off and will not turn back on. I cannot use the radio, back up camera, nor auxiliary ports. Took it to 3 different dealerships where the last one was able to duplicate it due to it not turning back on. Ordered the radio it's on back order with no eta! Brand new 2023 just a year old.

NHTSA complaint #11611072 — an unverified report by a vehicle owner.