RAM 1500 door lock problems

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

Every time I press the unlock button on my remote or when any of the four doors is opened on the vehicle the tailgate automatically opens.

NHTSA complaint #11757308 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2023 Ram 1500. The contact stated that on approximately four occasions while driving at undisclosed speeds, the tailgate opened unexpectedly. The contact pulled over safely each time and closed the tailgate to continue driving. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 42,000.

NHTSA complaint #11747604 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2025 Ram 1500. The contact stated that the doors locked after her husband exited the vehicle. The key fob failed to open the door. After two hours, the vehicle suddenly unlocked. No warning lights were illuminated. Upon starting the vehicle, it was driven to another location but failed to restart. The vehicle made an abnormal trembling sound. The vehicle was jump-started. The brake pedal made a trembling sound. All the warning lights illuminated. The blind spot light was flashing. The instrument cluster was inoperable. While driving, the brakes had to be pumped for it to respond and stop. The contact called the local dealer. The vehicle was not diagnosed or repaired. The vehicle was later towed to the local dealer, where it was determined the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and they opened a case. The failure mileage was approximately 1,000 during the initial failure. The failure mileage was approximately 15,000.

NHTSA complaint #11741864 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2018 Ram 1500. The contact stated that while reversing, the back-over prevention camera malfunctioned and the screen was blank, creating a rear visibility hazard for the driver. Additionally, while driving at an undisclosed speed, the vehicle stalled and was towed to the local mechanic. The alternator and battery were replaced on several occasions; however, the failure persisted. The contact stated that on another occasion, while driving at an undisclosed speed, the tailgate erroneously opened. The cause of the failures was not yet determined. The manufacturer was notified of the failures and informed the contact that the VIN was not included in NHTSA Campaign Numbers: 18V398000 (BACK OVER PREVENTION) or 19V347000 (LATCHES/LOCKS/LINKAGES). The contact stated that the vehicle had experienced the failures listed in the recalls. The failure mileage was unknown.

NHTSA complaint #11720115 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2013 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 19V347000 (LATCHES/LOCKS/LINKAGES) and 17V821000 (POWER TRAIN). The contact stated that while moving the gear shifter out of park(P), the gear was stuck in park(P). The contact opened the door and rocked the vehicle back and forth, then closed the door and moved the gear shifter out of park(P). The contact moved the gear shift lever. A dealer was not contacted, and the vehicle was not diagnosed or repaired. The contact stated that the failure persisted. The contact stated that the vehicle was part of the inheritance his father left. The contact's father had experienced the same failure. The contact stated that on a separate occasion, after the vehicle was started, the power steering failed to function as intended and locked up, and the contact was unable to maneuver the steering wheel. The contact used force to move the steering wheel. The message "check the steering" was displayed on the dashboard. Most recently, while driving at an undisclosed speed, the steering wheel became difficult to maneuver. The contact used force to maneuver the steering wheel. The vehicle was taken to an independent mechanic, who diagnosed that the electrical system inside the rack and pinion had failed. The contact was informed that the entire steering system needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.

NHTSA complaint #11696862 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2023 Ram 1500. The contact stated that while driving at an undisclosed speed and towing a trailer, there was an abnormally loud sound coming from the vehicle. The contact drove the vehicle to the shoulder of the road and inspected the vehicle. While inspecting the vehicle, the contact became aware that the tailgate had independently unlatched. The contact stated that the tailgate had fallen onto the crank. The contact stated that there were damages to the tailgate and the paint due to the failure. The vehicle was taken to the dealer; however, the contact was informed that the repair was not covered under recall or special programs. The manufacturer was made aware of the failure, and a case was filed. The contact referenced an unknown recall; however, the VIN was not under recall. The failure mileage was approximately 22,550.

NHTSA complaint #11680354 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2013 Ram 1500. The contact stated they received notification of NHTSA Campaign Numbers: 19V347000 (Latches/Locks/Linkages) and 17V821000 (Power Train); also the contact stated that the ABS warning light was blinking, and the engine light was illuminated However, the parts to do the recall repairs were not yet available. The local dealer was contacted and the dealer declined to service the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer referred the contact to another local dealer and opened a case. The failure mileage was approximately 88,000.

NHTSA complaint #11677428 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2017 Ram 1500. The contact stated that while the vehicle was parked and unoccupied at the residence, the vehicle locked and started independently. The contact stated that a dealer was not contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 21,000.

NHTSA complaint #11656530 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2014 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) 19V347000 (LATCHES/LOCKS/LINKAGES), and 17V302000 (AIR BAGS); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that after driving 5 MPH, the vehicle was parked. The contact then attempted to restart the vehicle however, the vehicle failed to restart. There were no warning lights illuminated. The contact attempted to replace the battery and restart the vehicle; however, the vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed with an ABS locking system failure. The vehicle remained at the dealer for a year awaiting the repair because parts were still not available. The manufacturer was made aware of the failure. The failure mileage was approximately 175,000. Parts distribution disconnect.

NHTSA complaint #11652820 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

The contact owns a 2022 Ram 1500. The contact stated while driving 45-50 MPH, the tailgate unintendedly opened. While taking boards in a trailer, the tow gate opened and struck the trailer. The contact stated that the tailgate continued to open unexpectedly. While parked and placing groceries in the rear, the tailgate opened. There were no warning lights illuminated. The vehicle was previously taken to the local dealer for NHTSA Campaign Number: 22V904000 (Structure). The vehicle was repaired, but the failure recurred. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 63,000.

NHTSA complaint #11643477 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2016 Ram 1500. The contact stated that while driving on the highway at 45 MPH, the tailgate unexpectedly opened. No warning lights were illuminated. The contact pulled over onto the side of the highway and closed the tailgate. The contact drove the vehicle to a local dealer where the vehicle was diagnosed, and the contact was informed that the lock actuator was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 118,000.

NHTSA complaint #11640353 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2016 Ram 1500. The contact stated while driving at approximately 40 MPH, he heard the sound of the tailgate opening independently. When the contact stopped the vehicle, he observed that the tailgate was open and he was able to raise and secure the tailgate. The contact stated that later he was starting the vehicle and saw that the tailgate was again open, however, he was not able to secure the tailgate. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact called a local dealer and was informed that he would need to bring the vehicle in for a diagnostic check. The contact asked if there was an open recall. The contact was advised by the dealer that NHTSA Campaign Number: 18V486000 (Structure, Latches/Locks/Linkages) had been completed on the vehicle by a previous owner and he was no longer covered by the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.

NHTSA complaint #11635192 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2016 Ram 1500. The contact stated while driving at various speeds, the tailgate opened unintendedly. The local dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V347000 (Latches/Locks/Linkages). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 79,000.

NHTSA complaint #11627937 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2025 RAM 1500. The contact stated that the auto door lock feature was no longer available on the infotainment system screen display, which rendered the ability to lock the vehicle doors from the inside. Additionally, the contact stated that the vehicle failed to lock automatically as designed while driving 15 MPH. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 224,000.

NHTSA complaint #11627475 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2020 Ram 1500. The contact stated the tailgate failed to open with the key fob. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 55,000.

NHTSA complaint #11599238 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

The contact owns a 2019 Ram 1500. The contact stated that the tailgate unintentionally opened while driving at various speeds. The tailgate ajar light failed to illuminate while the tailgate was open. The contact learned of NHTSA Campaign Number: 22V904000 (Structure). The vehicle was taken to the dealer, but the mechanic was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in the recall. The approximate failure mileage was 12,000.

NHTSA complaint #11563684 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2016 Ram 1500. The contact stated that the dealer had previously performed the recall repair under NHTSA Campaign Number: 18V486000 (Structure, Latches/Locks/Linkages) on the vehicle. The contact stated while driving at an undisclosed speed and then arriving to the destination, the contact became aware that the tailgate had opened unexpectedly. The contact stated that the failure had been recurring while driving, which caused items in the trunk to fall out onto the road. The vehicle was taken back to the dealer to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V486000 (Structure, Latches/Locks/Linkages). The manufacturer was not notified of the failure. The failure mileage was approximately 35,500.

NHTSA complaint #11554887 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

The contact owns a 2017 Ram 1500. The contact stated while driving approximately 10 MPH down the driveway, the tailgate door released independently, causing damage to the trailer that was being hauled. The contact stated that the door latch released independently several times while driving. There was no warning prior to the failure. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and notified the contact that the repair would be an out-of-pocket expense. The failure mileage was approximately 42,000.

NHTSA complaint #11508402 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2019 Ram 1500. The contact stated that the tailgate inadvertently opened without warning. The contact also stated that on a separate occasion, the tailgate failed to open as designed. The vehicle was taken to the dealer where it was diagnosed that the tailgate switch in the handle failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.

NHTSA complaint #11506999 — an unverified report by a vehicle owner.