430 of the
16,530 complaints filed about the RAM 1500
are about the suspension —
3% of everything owners reported.
The worst model year for it is 2014.
The contact owns a 2024 Ram 1500. The contact stated that while driving at an undisclosed speed, after making a right turn, the front passenger's side wheel detached from the ball joint. The vehicle was uncontrollable. The vehicle crashed into a street sign. The passenger’s side of the vehicle then crashed into two trees. The vehicle then crashed into a concrete pole and came to a stop. The vehicle was towed to a local tow yard. The contact sustained minor pain and bruising. No medical attention was required. The vehicle was not inspected by the insurance company. The vehicle was scheduled to be towed to a Collision Center. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
NHTSA complaint #11755519 — an unverified report by a vehicle owner.
While driving, the front passenger side ball joint failed catastrophically. The wheel completely separated from the control arm and folded under the truck, causing the vehicle to drop hard onto the suspension and nearly lose control. I was extremely fortunate not to be involved in a crash or killed. Photos taken immediately after the failure show the wheel collapsed under the truck and the damaged suspension components (upper/lower control arm and ball joint area). This is a sudden, total failure of a critical steering/suspension part with no prior warning symptoms that I noticed.
NHTSA complaint #11752805 — an unverified report by a vehicle owner.
The auto leveling air suspension in my 2026 RAM 1500 does not operate as designed. The vehicle is designed to lower from normal ride height to aero ride height at speeds above 63mph. However, it is not supposed to raise or lower at any speed automatically with a trailer with an integrated trailer brake controller attached to it. In January 2026, I was merging onto the highway with my 7x16 enclosed trailer and the rear end of the truck because unstable the stability control activated and when I looked at the dash it stated aero ride height achieved. I have video of this happening more than once. I took it to the dealer on January 16th was told to bring my trailer in and they woulf perform a comparison test with a truck that is equally equipped. It took from January to June to perform the comparison test. Stellantis has confirmed they are aware of the issue but they do not have a solution for it at this time.
NHTSA complaint #11749799 — an unverified report by a vehicle owner.
Ram has a known issue with the air suspension giving out which can cause the lights to shine up in the air or lower on the pavement. This can also lead to one side dipping or leaning which makes driving difficult at best. It’s such a known problem many individuals opt to delete the suspension and go with one of the many after market shock replacements. Have not had it in the shop because of age. Does air down over time or dip. Love this truck and it only has 18K miles on it so not over use.
NHTSA complaint #11748706 — an unverified report by a vehicle owner.
The ABS, Traction Control, & Trailer Braking system no longer function. The vehicle is still drivable, technically unsafely. Warning lights for these system on all the time. I took vehicle to my local repair shop and was told the ABS Controller Module has failed (code C2200-49 indicating an internal electronic failure within the controller). I was quoted a replacement cost of $1579 + tax. I was also told the part, 68228991AD is on indefinite backorder. I have tried to locate the part on my own and there is in fact a nationwide backorder. As of this date replacement and remanufactured modules are not available. This is not just an issue with 2015 Ram trucks but extends to other Ram model years using the same part number. This is a huge safety issue that should be addressed through a recall. It is a travesty that Ram would not maintain adequate supplies of essential safety-related repair parts for a vehicle that is only 10 years old. At this point I have no recourse except to drive the truck in this condition. I am unable to sell the vehicle due to this situation.
NHTSA complaint #11748597 — an unverified report by a vehicle owner.
The contact owns a 2023 Ram 1500. The contact stated that while pulling out of a parking spot, the steering wheel was turned and the front ball joints snapped. The contact stated that the driver’s side ball joint side snapped, and the passenger’s side ball joint was bent under the pressure. Due to the failure, the control arms were severely damaged, and the front driver’s side axle was ripped apart. The vehicle became inoperable. The vehicle was taken to an independent mechanic, but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 53,000.
NHTSA complaint #11745919 — an unverified report by a vehicle owner.
I was leaving work driving 50 mph when the right side suspension broke loose and the right front tire and wheel came under the truck and all and the break system failed with no indication of anything being wrong.
NHTSA complaint #11745083 — an unverified report by a vehicle owner.
The contact owns a 2015 RAM 1500. The contact stated that while parked and inspecting the brakes, the contact noticed cracks on both ends of the sway bar. The vehicle was taken to an independent mechanic and to a dealer, where it was diagnosed that the sway bar was cracked and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to another independent mechanic, where it was diagnosed that the sway bar was cracked on both ends and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11743668 — an unverified report by a vehicle owner.
My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including the inability to properly use the various vehicle drive-modes as driving conditions dictate. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
NHTSA complaint #11734558 — an unverified report by a vehicle owner.
I originally brought my vehicle into Mac Haik Dodge in April 2025 for issues with my Air Suspension and 4-Wheel drive control modules displaying on the dashboard of my vehicle. I was advised by Mac Haik's Service department in April 2025 that they were unable to replicate or address the issues with my vehicle after having my vehicle for the 2 days. On 12/29/2025 my vehicle once again displayed the same exact issues that were being shown on my dashboard of the vehicle and I brought my vehicle to the Mac Haik Dodge to have these issues addressed. I was advised by Mac Haik's Service department that one DTCM module would need to be ordered to correct the service Air suspension and Service 4-Wheel drive control modules. After the one DTCM module was ordered and repaired I was advised that an additional module would need to be ordered to address the Air suspension features of my vehicle. Mac Haik ordered the 2nd module and repaired my vehicle. My vehicle was recently picked up on 01/20/2026 after a month's long repair process of my vehicle being at Mac Haik Dodge to have these 2 repairs completed. What I do not understand is why Mac Haik was not able to address or repair these concerning issues in April 2025. I ended up paying $1,801.00 for these costly repairs to get my vehicle's issues repaired. Moreonever, during the time my vehicle was at Mac Haik Dodge I missed several days of work due to only having 1 primary vehicle to drive as a means of transportation. I was not offered any sort of rental or loaner vehicle to have to drive while these repairs were ongoing. I am reaching out to Chrysler to see if anything can be done to offer any sort of assistance for a full reimbursement of my repairs that I paid for. I am attaching the full repair bill of $1,801.00 that I paid on 01/20/2026.
NHTSA complaint #11732678 — an unverified report by a vehicle owner.
I own a 2021 Ram 1500, which I purchased on March 29, 2024, as a certified pre-owned truck, and the primary issue involves a serious failure of the front wheel assembly. On three separate occasions, the front wheels have detached from the truck while it was in motion—on June 14, 2024, February 26, 2026, and most recently on April 17, 2026, when the left front wheel came off. I was driving the vehicle all three times during the incidents. Although the dealership has stated that repairs were completed after each incident, the problem continues to occur, indicating that the defect has not been properly resolved. The vehicle is available for inspection upon request, along with all supporting documentation. This defect creates a severe safety hazard, as losing the front wheels while driving greatly increases the risk of a crash and poses a danger to both me and others on the road. I have reported the issue to the dealership multiple times, and they have evaluated the vehicle, confirming a recurring and unresolved problem, along with additional major mechanical concerns that have not been adequately addressed under warranty. Despite having warranty coverage, I have paid high out-of-pocket costs for repairs, yet the problem has not been fixed. Despite these efforts, no effective or lasting repair has been made. The vehicle has not yet been inspected by the manufacturer, law enforcement, or insurance representatives, but I am willing to make it available for further review. Given the repeated and dangerous nature of this failure, I no longer feel safe operating the vehicle and I am requesting immediate assistance and a proper resolution.
NHTSA complaint #11732867 — an unverified report by a vehicle owner.
My 2022 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting Uconnect 5 (12” screen). These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Backup camera freezing with picture • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including what was listed above Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
NHTSA complaint #11732772 — an unverified report by a vehicle owner.
Car dealership (CarMax) has been not repairing vehicles that are still under warranty and not having loaner vehicles available and having secondary repair shops that are not getting paid to repair warranty issues. My vehicle has been having cv boot issues that have not been repaired as of this date (4/9/2026 .
NHTSA complaint #11730483 — an unverified report by a vehicle owner.
On or around March 12 2026 The drivers front tire air suspension and compressor both went out causing tire to drop which meant it was rubbing the finder well it has been taken to a dealership and confirmed No warning lamps or warnings visible to me appeared on the truck just noticed the change in how it was driving and noticed the significant drop in tire
NHTSA complaint #11729812 — an unverified report by a vehicle owner.
The contact owns a 2022 Ram 1500. The contact stated that while making a left turn out of the driveway, there was a clunking sound coming from the front passenger’s side of the vehicle, and the vehicle failed to steer or turn properly. The vehicle was towed to a dealer but was not yet diagnosed; however, the tow truck driver stated that the ball joint of the upper control arm on the passenger’s side had fractured completely. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.
NHTSA complaint #11727926 — an unverified report by a vehicle owner.
I was driving normal and almost lost control when electric power sterring rack and pinion went out. And after doing some research looks like this is a huge issue with all these trucks. Amd dodge refuses to recall the vehicle. Someone can die from this
NHTSA complaint #11726669 — an unverified report by a vehicle owner.
Electronic Power Steering just stopped all of a sudden while I was going up the mountain into North Carolina that almost caused an accident the only reason it didn’t is because of the pull off right after the curve I was going through when I lost all steering! With the truck already in the pull off I stopped to see if I had lost a serpentine belt unaware this Ram is equipped with the EPS System. I had no phone service luckily someone came by when they did because of the snow storm seeing vehicles was few and far between! After letting the truck sit for about 20mins with the positive cable unhooked I started the truck and had steering again. So the nice gentleman that stopped said he would follow me to the nearest cell service area so I could call someone, No warning light the first time at all the second time the only warning light was service ABS system which shouldn’t affect having power steering. So I repeated the steps as I did the first time and had steering again the service ABS System light was gone and we made it 11 Minutes up the mountain before it happened again only this time all kinds of service lights came on all at once, Service Electronic brake system,Service ANTILOCK BRAKE SYSTEM, SERVICE ELECTRONIC SHIFTER, SERVICE POWER STEERING SYSTEM, traction control was disabled which isn’t good in snowy weather conditions and i had no choice but to continue 3mins to the next town with no power steering no traction control and all these other warning lights because it wouldn’t fix it anymore temporarily by in hooking the positive battery cable and waiting 20 minutes which I attempted 3 times with no success once we reached the town I was able to call and have someone come pick me and my truck up and brought a scan tool I cleared the codes only for them to come right back as soon as I would crank the truck! Had it professionally scanned with same results! Very dangerous issue! Yes it can be inspected yes professionally inspected $2300part only not labor to!
NHTSA complaint #11725472 — an unverified report by a vehicle owner.
The contact owns a 2022 Ram 1500. The contact stated that while driving approximately 15 MPH and approaching a speed hump, the driver's side front wheel detached at the ball joint, disabling the vehicle. The vehicle was towed by AAA to a certified mechanic. The mechanic determined that the driver's side ball joint cotter pin was either fractured or missing. The mechanic became aware of a failure with the passenger’s side wheel, also. The vehicle was repaired. The contact attempted to contact the manufacturer, but the manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.
NHTSA complaint #11723483 — an unverified report by a vehicle owner.