31 of the
19,038 complaints filed about the Chrysler Town AND Country
are about the child seat —
0% of everything owners reported.
The worst model year for it is 1996.
The styrofoam headrest snapped in half and came off of the base of the car seat. Graco will not replace even though it renders the car seat useless because they say it does not cover under warranty. The car seat is a little over 2 years old.
NHTSA complaint #11631386 — an unverified report by a vehicle owner.
The styrofoam headrest snapped in half and came off of the base of the car seat. Graco will not replace even though it renders the car seat useless because they say it does not cover under warranty. The car seat is a little over 2 years old.
NHTSA complaint #11631386 — an unverified report by a vehicle owner.
I had bought 2 graco nautilus snuglock 3-in-1 harness booster and I have used only one and had one in another car for my parents and the one I was using I had bought in Feb of this year and I went to take it out of the car to clean it and when I took the headrest off the Styrofoam also came off. I have contacted graco and they said it's ok to use but for me I feel it's unsafe as my child has autism and she has cancer. I do have pictures if you want to see them
NHTSA complaint #11475182 — an unverified report by a vehicle owner.
Installed the car seat in my car as I’m expecting my little one in 7 weeks or less, and realized after buckling in and anchoring down properly, the car seat itself is wobbly and insecure in the base. It clicks in at the bottom of the base, but at the top there’s nothing it clicks into and you can lift the top part of the bottom of the car seat out of the base.
NHTSA complaint #11426397 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS AN EVENFLO MAESTRO BOOSTER SEAT, MODEL NUMBER: 31021433. THE SEAT WAS MANUFACTURED ON MAY 15, 2014. THE SAFETY SEAT WAS BEING UTILIZED IN A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE CHILD SAFETY SEAT WAS FORWARD FACING WITH THE LATCH SYSTEM OR THE SAFETY BELT USED TO SECURE THE CHILD. WHILE REMOVING THE COVER FROM THE SEAT TO WASH IT, A PIECE OF PADDING DETACHED FROM THE INTERIOR OF THE CHILD SAFETY SEAT. THE CONTACT STATED THAT THE PADDING COULD NOT BE PLACED BACK ON THE SEAT. THE FAILURE OCCURRED OUTSIDE OF THE VEHICLE. THE CHILD WAS NOT IN THE SAFETY SEAT AT THE TIME OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND PURCHASE DATE WERE NOT AVAILABLE.
NHTSA complaint #10763227 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A GRACO NAUTILUS SAFETY SEAT, MODEL NUMBER 1878678JJ, AND MANUFACTURED JULY 15, 2014. THE CHILD SEAT WAS BEING UTILIZED IN A 2000 CHRYSLER TOWN AND COUNTRY BY THE LATCH SYSTEM. THE CONTACT STATED THAT WHILE THE SEAT WAS SECURED IN THE VEHICLE, THE SEAT BEGAN TO MOVE LIBERALLY AND CAUSED THE LATCHES TO BECOME LOOSE WITHOUT MUCH EFFORT. THE CONTACT WAS CONCERNED WITH HOW EASILY THE LATCHES BECAME UNSECURED. THE MANUFACTURER WAS NOT CONTACTED. (RELATED VEHICLE INFORMATION: MODEL YEAR=2000, MAKE=CHRYSLER, MODEL=TOWN AND COUNTRY)
NHTSA complaint #10663998 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 (NA) BABY TREND FLEX-LOC REAR FACING INFANT SEAT. THE SEAT WAS MANUFACTURED ON FEBRUARY 1, 2012 AND LOCATED IN A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE LATCH BUTTON THAT SECURES THE CHILD SEAT TO THE BASE WOULD NOT CLOSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CHILD SEAT WAS NOT REPLACED. THE PURCHASE DATE WAS UNKNOWN...UPDATED 09-23-14 *BF UPDATED 10/02/14
NHTSA complaint #10629384 — an unverified report by a vehicle owner.
WHEN TIGHTENED AND LOOSENED REPEATEDLY, THE HARNESS COMES OFF THE SPLITTER PLATE ALLOWING THE HARNESS TO BE PULLED THROUGH THE FRONT OF THE SEAT. THIS WAS USING THE SEAT FORWARD FACING, USING THE 2ND TO TOP SLOTS OF THE SEAT, IN THE CAPTAINS' CHAIR OF A 2007 CHRYSLER TOWN AND COUNTRY TOURING.
NHTSA complaint #10513136 — an unverified report by a vehicle owner.
OUR SUNSHINE KIDS RADIAN XTSL IS NOT HOLDING AT THE POINT OF SUPERLATCH AS IT SHOULD. AFTER CONFIRMING WE HAVE A TIGHT INSTALL, JUST A TOUCH, KNOCK, NICK, ANYTHING TO THE RELEASE TAB WILL LOOSEN THE STRAP TO THE POINT OF THE SEAT TIPPING. SEVERAL TIMES I HAVE GONE TO TAKE MY SON OUT OF HIS SEAT AND HIS SEAT IS COMPLETELY LOOSE (EVEN THOUGH I CHECK HIS SEAT WEEKLY AND KNOW IT IS TIGHTLY INSTALLED). (RELATED VEHICLE INFORMATION: MODEL YEAR=2008, MAKE=TOWN AND COUNTRY, MODEL=CHRYSLER).
NHTSA complaint #10400836 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A SUNSHINE KIDS RADIAN XTSL CHILD RESTRAINT, MANUFACTURED OCTOBER 1, 2009. THE MODEL NUMBER WAS UNKNOWN. THE CHILD RESTRAIN WAS SECURED IN A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE LATCH STRAPS HAD BECOME LOOSE WHILE THE VEHICLE WAS BEING DRIVEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE YET THE CHILD SEAT WAS NEITHER REPAIRED NOR REPLACED. THE CONTACT STATED THAT THE CHILD SEAT WAS NO LONGER BEING USED. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
NHTSA complaint #10400657 — an unverified report by a vehicle owner.
I HAVE A VAN CHRYSLER TOWN & COUNTRY. ON SEPTEMBER 1, 2007, I CRASHED IT INTO ANOTHER CAR, MY MOTHER WAS A FRONT PASSENGER AND MY 2 YEAR OLD DAUGHTER WAS ON THE BACK SEAT IN HER CAR SEAT. AFTER THE CRASH, I MADE SURE EVERYONE WAS OK, WHEN I NOTICED THAT MY DAUGHTER WAS NOT ON THE SEAT, SHE WAS ON THE FLOOR OF THE VAN WITH HER CAR SEAT ON TOP OF HER, MEANING THAT THE SEAT BELT DID NOT WORK, IT GOT LOOSE. THANKS GOD SHE WAS FINE, JUST VERY SCARED. ON THE OTHER HAND, MY MOTHER LOOKED OK, JUST A BIG BUMP ON THE BACK OF HER HEAD, SHE SAID, BUT WHEN SHE TRIED TO GET OUT OF THE CAR, HER KNEES WERE ALL BRUISED AND SOAR. TRYING TO FIGURE OUT WHY, WE REALIZED THAT HER SEATBELT WAS BROKEN. THE RELEASE RED BOTTOM WAS FOUND ON THE FLOOR, THEREFORE WE ALSO REALIZED THAT WITH THE IMPACT OF THE CRASH AND THE SEAT BELT BROKEN, SHE WENT FURTHER THAN SHE SHOULD HAVE AND BUMPED HER KNEES WITH THE DASH BOARD. THE VAN IS BEING COMPLETELY REPAIRED AND I HAVE THE FRONT AND REAR PASSENGER SEAT BELTS.
NHTSA complaint #10203251 — an unverified report by a vehicle owner.
THE PORTABLE TRAVEL CHILD SEAT IS NOT ABLE TO BE INSTALLED IN THE VEHICLE PROPERLY. SEVERAL TECHNICIANS TRIED UNSUCCESSFULLY TO INSTALL CHILD SEAT IN VEHICLE.
NHTSA complaint #10057217 — an unverified report by a vehicle owner.
SEVERAL TIMES MY SONS SEAT BELT THAT HOLDS HIS CAR SEAT CAME UNBUCKLED. THE LAST TIME I HAD TO STOP SUDDENLY AND HIS CAR SEAT CAME FORWARD. BY THE GRACE OF GOD, HE WAS NOT HURT.
NHTSA complaint #10055034 — an unverified report by a vehicle owner.
INSPECTION BY A CHILD PROTECTION SYSTEM TECHNICIAN, REVEALED THE SHOULDER HARNESS ON THE INTERGRATED CHILD SAFETY SEAT OF 2002 CHRYSLER T/C WOULD NOT RETRACT. THIS IS SAME PROBLEM OCCURED ON THE 2ND SEAT CHILD SEAT IN VAN. THIS POSES A SERIOUS HAZARD TO THE CHILD BECAUSE THE CHILD SAFETY SEAT MAY NOT FUNCTION PROPERLY IN A CRASH.
NHTSA complaint #10050699 — an unverified report by a vehicle owner.
FLIMSY SEAT HANDLE DESIGN BROKE OFF WHILE MY 5 YEAR OLD DAUGHTER WAS HOLDING ON TO IT WHILE MANUEVERING THE AWKWARDLY SMALL SPACE TO GET OUT OF THE REAR SEAT, CAUSING HER TO FALL OUT OF THE VEHICLE AND BE INJURED.
NHTSA complaint #10030243 — an unverified report by a vehicle owner.
THE SEAT WAS NOT LOCKED AND WHEN THE CONSUMER APPLIED THE BRAKES SUDDENLY, THE CHILD SAFETY SEAT MOVED AND THE BABY CAR SEAT LUNGED FORWARD. THE BABY BRUISED HIS/HER FACE. IT MUST HAVE SYMBOL TO LET YOU KNOW SEAT IS LOCKED INTO PLACED. *AK *CB
NHTSA complaint #10022771 — an unverified report by a vehicle owner.
THE VEHICLE CHILDSEAT CAME WITH THE VEHICLE ISN'T STABLE. THE CHILDSEAT LOCK IN THE PELVIS AREA BELOW. BUT THERE IS NOTHING HOLDING THE CHEST UPPER AREA. NLM
NHTSA complaint #8020097 — an unverified report by a vehicle owner.
TWO YEAR OLD CHILD IS ABLE TO REMOVE RETAINER CLIP AND GET OUT OF CHILD SAFETY SEAT. DEALER NOTIFIED, AND REPLACED CHILD SEAT ON THREE OCCASIONS; BUT, PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #8012086 — an unverified report by a vehicle owner.