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1994 problems

FaultScore report

1994 Chrysler Town AND Country problems

Owners have filed 198 complaints about the 1994 Chrysler Town AND Country with NHTSA between 1995 and 2019. The largest single group is the transmission & drivetrain. Across this model's run it ranks 22 of 24 worst.

Read the complaints What breaks Worst years for the Chrysler Town AND Country All 1994 cars

FaultScore 33/100

Higher is worse. Measured against the other years of the Chrysler Town AND Country.

How this is worked out

The numbers

198

Complaints

Crashes reported

Fires reported

Injuries reported

134,500 mi

Median mileage at failure

Half of reported failures happened before this

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

The dashed ring is 50 — the national norm. Further out is worse.

Complaint volume — 13: Against the median year of the Chrysler Town AND Country. 50 means typical for this model; 100 means roughly double.
Severity — 89: 17.2% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 0: 0% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 1994 compares with every other Chrysler Town AND Country

Click any bar to open that year's report.

1 2 1 3 1 16 33 167 273 198 75 1,411 546 397 485 378 606 518 336 219 1,154 569 294 2,879 1,082 2,425 1,108 868 933 884 509 667

67 83 84 86 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1994 Chrysler Town AND Country

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Transmission & Drivetrain 35 17.7%

1 crashes, 0 fires · median 116,000 mi

Body & Structure 26 13.1%

2 crashes, 0 fires · median 116,000 mi

Brakes 26 13.1%

2 crashes, 0 fires · median 120,644 mi

Airbags 17 8.6%

11 crashes, 0 fires · median 169,500 mi

Doors, Latches & Locks 15 7.6%

Median failure at 194,327 miles

Windows, Mirrors & Wipers 15 7.6%

Median failure at 152,500 miles

Engine & Cooling 15 7.6%

Median failure at 98,000 miles

Steering 9 4.5%

1 crashes, 0 fires

Equipment & Accessories 6 3.0%

Median failure at 116,000 miles

Fuel & Propulsion 6 3.0%

Median failure at 149,100 miles

Seat Belts 5 2.5%

Tires 4 2.0%

Acceleration & Cruise Control 4 2.0%

1 crashes, 0 fires

Suspension 4 2.0%

Median failure at 98,000 miles

Other & Unspecified 3 1.5%

Median failure at 103,564 miles

Lights 3 1.5%

Seats 2 1.0%

1 crashes, 0 fires

Electrical System 2 1.0%

0 crashes, 1 fires

Wheels 1 0.5%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Automatic Transmission 24 28.2%

Antilock/Traction Control/Electronic Limited Slip 18 21.2%

Lock 11 12.9%

Frontal 10 11.8%

Hatchback/Liftgate 7 8.2%

Hinge AND Attachments 6 7.1%

Engine 5 5.9%

Control Unit/Module 4 4.7%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

75,000 – 99,999 miles 2 10.0%

100,000 – 149,999 miles 11 55.0%

150,000+ miles 7 35.0%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 1995 peak 9 Mar 2019

NHTSA investigations into the 1994 Chrysler Town AND Country

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

DP96014 Opened 14 Nov 1996 Still open AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

DEFECTIVE AIR BAG CRASH SENSOR

CFAS SENT A FOLLOW-UP LETTER ON DECEMBER 12, 1996, TO CHANGE THE INTENT OF THE PETITION TO AIRBAG AGGRESSIVITY AND DEPLOYMENT VARIABILITY.NHTSA RECEIVED THE LETTER ON 12/12/96; ACCORDINGLY, THE PETITION DUE DAY WAS CHANGED TO APRIL 12, 1997.CFAS PETITIONED THE AGENCY TO CONDUCT AN INVESTIGATION TO DETERMINE WHETHER THE AIRBAG CRASH SENSOR AND/OR DEPLOYMENT SYSTEMS FOR THE 1991-92 CHEVROLET CORSICA/BERETTA, 1990-92 FORD TAURUS, AND 1994-96 CHRYSLER MINIVANS ARE DEFECTIVE.CFAS ALLEGE THAT INFORMATION ON LOW SPEED CRASHES HERE OCCUPANTS HAVE SUFFERED FATAL INJURIES SUGGESTS [THAT THE ABOVE VEHICL...

DP03002 Opened 7 May 2003 Closed 22 Jul 2003 STEERING:COLUMN

STEERING COLUMN SEPARATION

MR. LARRY A. SACKEY SUBMITTED A PETITION TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) BY LETTER DATED APRIL 18, 2003, REQUESTING THAT NHTSAFURTHER INVESTIGATE THE DEFECTIVE COLLAPSIBLE STEERING SHAFT SYSTEM ON 1987-1995 VEHICLES MANUFACTURED BY THE DAIMLERCHRYSLER CORPORATION.IN PART BECAUSE OF 49 CFR ? 30120(G), NHTSA HAS DECIDED TO LIMIT THE SCOPE OF THE PETITION VEHICLES TO 1993-1995 MODELS, EXCLUDING THE 1993 JEEP GRAND CHEROKEE AND 1994-1995 DODGE RAM SERIES TRUCKS THAT WERE RECALLED (93V210 & 96V230) FOR STEERING COLUMN FAILURE.IF THE ANALYSIS OF THESE VEHICLES HAD IDENT...

RQ00011 Opened 1 May 2000 Closed 1 Apr 2002 STEERING

STEERING WHEEL SEPARATION

EA98006 Opened 27 Feb 1998 Closed 24 May 1999 AIR BAGS

INADVERTENT AIR BAG DEPLOYMENTS

COMPLAINTS ALLEGE THAT THE FRONT AIR BAG (S) DEPLOYED INADVERTENTLY--IN MOST CASES WHILE STARTING THE VEHICLE.

PE97046 Opened 24 Oct 1997 Closed 27 Feb 1998 AIR BAGS

INADVERTENT AIR BAG DEPLOYMENTS

COMPLAINTS ALLEGE THAT THE SUBJECT VEHICLES' AIR BAGS DEPLOYED INADVERTENTLY (IN MOST CASES WHEN STARTING THE VEHICLE).

PE96008 Opened 25 Jan 1996 Closed 28 Jun 1996 SEAT BELTS

SAFETY BLT LATCH OPERATION

Recalls on the 1994 Chrysler Town AND Country

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

00V305000 12 Oct 2000

STEERING: STEERING WHEEL/HANDLE BAR

VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH 2-SPOKE LUXURY WHEELS MANUFACTURED JULY 1992 THROUGH JUNE 1993; OR EQUIPPED WITH 4-SPOKE SPORT WHEELS MANUFACTURED FROM JULY 1992 THROUGH SEPTEMBER 1993. THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.

Risk: IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.

99V213000 2 Sep 1999

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

VEHICLE DESCRIPTION: MINI VANS. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.

Risk: PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.

99V113000 6 May 1999

AIR BAGS

VEHICLE DESCRIPTION: MINI VANS. THE WIRING THAT INITIATES THE DRIVER AND/OR PASSENGER AIR BAG COULD ELECTRICALLY SHORT CIRCUIT TO GROUND. A SHORT CIRCUIT TO GROUND THAT EXISTS IMMEDIATELY AFTER TURNING THE IGNITION KEY TO THE "ON" OR "START" POSITION CAN CAUSE THE AIR BAG(S) TO INADVERTENTLY DEPLOY.

Risk: INADVERTENT AIR BAG DEPLOYMENT CAN INJURE A FRONT SEAT OCCUPANT.

95I001005 27 Mar 1995

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITH REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.

Risk: IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.

95I001001 27 Mar 1995

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITHOUT REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.

Risk: IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.

93V215000 14 Dec 1993

WHEELS:LUGS/NUTS/BOLTS/STUDS

WHEELS WITH MISFORMED LUG NUT SEATS WERE INSTALLED ON THESE VEHICLES. THIS CAUSES REDUCED NUT TO WHEEL CONTACT AREA AND LIMITS THE WHEEL SELF-CENTERING CAPABILITY DURING INSTALLATION. THIS RESULTS IN LOSS OF WHEEL LUG NUT TORQUE RETENTION.

Risk: LOSS OF LUG NUT TORQUE RETENTION MAY LEAD TO WHEEL LUGFAILURE WHICH MAY CAUSE WHEEL SEPARATION AND AN ACCIDENT.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Filed 24 May 2005 at 150,000 miles Burton, OH Crash 2 injured

AIR BAGS:FRONTAL

DT; AT 35 MPH SOMEONE PULLED OUT IN FRONT OF CONSUMER'S VEHICLE AND HIT OTHER VEHICLE. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. SHE WAS TOLD BY THE MANUFACTURER THAT AIR BAGS WERE NOT GUARANTEED TO DEPLOY IN A CRASH. ALSO, SHE WAS TOLD NOT TO DEPEND ON THE AIR BAGS. THERE WERE 100 VARIABLES IN DEPLOYMENT OF AIR BAGS, AND THERE WAS NO WAY FOR THE MANUFACTURER TO TELL HER OVER THE PHONE WHEN AN AIR BAG WENT OFF. DRIVER SUSTAINED INJURIES, AND WAS TAKEN TO A HOSPITAL. HOWEVER, PASSENGER WAS LIGHTLY HURT AND DID NOT GO TO THE HOSPITAL.*AK *SB

NHTSA complaint #10121989 — an unverified report by a vehicle owner.

Filed 14 May 2002 Grand Rapids, MI Crash 1 injured

AIR BAGS:FRONTAL

WHILE DRIVING, INSURED FELL ASLEEP BEHIND THE WHEEL AND VEHICLE DROVE OFF THE ROAD AND HIT A TREE. AIR BAGS DID NOT DEPLOY WITH FRONTAL IMPACT, THERE WAS ONE INJURY IN THE ACCIDENT, CLAIM 22-V510-710.

NHTSA complaint #6900764 — an unverified report by a vehicle owner.

Filed 26 Apr 2002 Grand Rapids, MI Crash 1 injured

AIR BAGS:FRONTAL

NHTSA complaint #6900764 — an unverified report by a vehicle owner.

Filed 28 Jan 2002 Coronado, CA Crash

AIR BAGS:FRONTAL

VEHICLE INVOLVED IN A REAREND COLLISION HITTING ANOTHER VEHICLE IN REAR AT 50 MPH IN WHICH DRIVER/ PASSENGER AIR BAGS DID NOT DEPLOY, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHE DETAILS.

NHTSA complaint #8002928 — an unverified report by a vehicle owner.

Filed 25 Jan 2002 Coronado, CA Crash

AIR BAGS:FRONTAL

CONSUMER APPLIED BRAKES AT 50 MPH AND REAR WHEELS STARTED TO SKID, WHEN REARENDING VEHICLE IN FRONT HE FELT PULSATION OF THE BRAKES. PEDAL FELT NORMAL. NO INJURIES, VEHICLE WAS TOTALLED. *AK CONSUMER STATES THAT THE AIRBAGS FAILED TO DEPLOY.

NHTSA complaint #8002885 — an unverified report by a vehicle owner.

Filed 25 Jan 2002 Coronado, CA Crash

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

NHTSA complaint #8002885 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Filed 18 Mar 2019 at 143,713 miles Baldwin Park, CA

FUEL/PROPULSION SYSTEM

I TOOK MY CAR TO GET IT SMOG TESTED AND THE GUY TOLD ME IT WASN'T GOING TO PASS BECAUSE HE SHOWED ME WHERE THE FUEL RAIL WAS LEAKING GAS AND TOLD ME TO GET IT FIXED AND BRING IT BACK. I KNOW THERE WAS A RECALL FROM 1996 AND UP BUT WHAT ABOUT MY VAN. I DROVE MY VAN AND IT STARTED SMOKING SO I HAD TO CALL A TOW TRUCK AND HAVE IT TOWED HOME SO IT DIDN'T CATCH FIRE.

NHTSA complaint #11189779 — an unverified report by a vehicle owner.

Filed 2 Nov 2016 at 98,000 miles Gray Station, TN

SUSPENSION

ENGINE COOLING FAN QUIT , ENGINE OVERHEATS POPPING NOISE IN SUSPENSION WHEN CORNING

NHTSA complaint #10923762 — an unverified report by a vehicle owner.

Filed 2 Nov 2016 at 98,000 miles Gray Station, TN

ENGINE

ENGINE COOLING FAN QUIT , ENGINE OVERHEATS POPPING NOISE IN SUSPENSION WHEN CORNING

NHTSA complaint #10923762 — an unverified report by a vehicle owner.

Filed 17 Jan 2012 at 204,000 miles Chicago, IL

FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 55 MPH WHEN FUEL BEGIN TO LEAK ONTO THE ENGINE. THE CONTACT BELIEVED THAT THE FAILURE WAS CAUSED BY A FAULTY O-RING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM) BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 204,000.

NHTSA complaint #10444049 — an unverified report by a vehicle owner.

Filed 18 May 2011 at 189,000 miles DES Plaines, ID

AIR BAGS

TL*THE CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. WHILE PARKED THE CONTACT ACTIVATED THE REAR WINDSHIELD WIPER; HOWEVER, FAILED TO FUNCTION. THE CONTACT ALSO NOTICED THE AIR BAG LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL CONSTANTLY AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS CONTACTED AND STATED THERE WAS A RECALL NHTSA RECALL CAMPAIGN ID NUMBER: 99V113000 (AIR BAGS) WHICH THE VEHICLE WAS INCLUDED IN AND HAD BEEN REPAIRED PRIOR TO THE FAILURE. THE RECENT FAILURE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 189,000.

NHTSA complaint #10401488 — an unverified report by a vehicle owner.

Filed 18 May 2011 at 189,000 miles DES Plaines, ID

VISIBILITY:REAR WINDOW WIPER/WASHER

NHTSA complaint #10401488 — an unverified report by a vehicle owner.

Filed 10 Dec 2008 at 194,327 miles Hampton, VA

LATCHES/LOCKS/LINKAGES

I HAVE HAD TWO PROBLEMS WITH THE DOOR LATCHES. THE FIRST PROBLEM WAS WITH THE DRIVERS SIDE DOOR. THE PLASTIC COATING WORE OFF THE LATCH AND CAUSED IT TO STICK IN THE OPEN POSITION, THEREFORE NOT ALLOWING THE DOOR TO CLOSE. OCCASIONALLY THE DOOR WOULD CLOSE AND THEN GET STUCK IN THE CLOSED POSITION. I FINALLY HAD TO HAVE THE LATCH REPLACED AND I HAVE HAD NO PROBLEMS WITH THAT LATCH SINCE. NOW, 8 MONTHS LATER, THE SIDE SLIDING DOOR HAS THE SAME EXACT PROBLEM. THE DOOR WILL APPEAR TO BE FULLY CLOSED AND THEN FLY OPEN WHILE DRIVING. OTHER TIMES IT WILL NOT OPEN. I WILL BE REPLACING THIS LATCH SOON AND I AM JUST WAITING FOR THE FRONT PASSENGER SIDE LATCH TO FAIL. I HAVE SPOKE TO NUMEROUS PEOPLE AND THIS SEEMS TO BE A PATTERN WITH THIS VEHICLE.

NHTSA complaint #10251397 — an unverified report by a vehicle owner.

Filed 18 Aug 2008 at 116,000 miles NEW ERA, MI

POWER TRAIN:AUTOMATIC TRANSMISSION

TRANSMISSION STARTED SHIFTING REALLY ROUGH AROUND 116,000. PREVIOUS OWNER REPLACED THE TRANSMISSION. WHEN THEY SOLD IT TO US AT AROUND 150,000, THE TRANSMISSION STARTED SHIFTING HARD AGAIN. NOW AT 169,000 IT SHIFTS BACK AND FORTH BETWEEN 2ND AND 3RD GEARS AND IS VERY ROUGH. WHEN SHIFTING INTO REVERSE, IT CLUNKS. THIS IS AFTER WE EVEN TOOK IT IN AND HAD TRANSMISSION FIXED. NO GOOD.

NHTSA complaint #10238688 — an unverified report by a vehicle owner.

Filed 7 Aug 2008 at 116,000 miles Jamestown, NY

POWER TRAIN:AUTOMATIC TRANSMISSION

TL*THE CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. THE SLIDING DOOR IS CURRENTLY BEING HELD ONTO THE VEHICLE BY ONE OUT OF THREE HINGES. THE DOOR HAS TO BE PUSHED VERY HARD IN ORDER FOR IT TO CLOSE. IN ADDITION, THE REAR WIPER DOES NOT WORK AND THE MOTOR NEEDS TO BE REPLACED. THE CONTACT HAS DECIDED NOT TO REPAIR THE VEHICLE. WHEN HE PLACES THE VEHICLE INTO DRIVE, IT TAKES A WHILE TO SHIFT. THE VEHICLE MAKES A THUMPING SOUND WHEN IT DOES SHIFT INTO GEAR. THE AIR CONDITIONER HAS NOT WORKED SINCE THE VEHICLE WAS PURCHASED. THE ALL WHEEL DRIVE MAKES A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. ON A HOT DAY, THE GEARS SKIP AS IF THEY ARE NOT GRIPPING PROPERLY IN THE REAR OF THE VEHICLE. THE CURRENT MILEAGE WAS 135,000 AND FAILURE MILEAGE WAS 116,000.