SAFETY BELT ANCHORAGE FAILURES
FaultScore report
1991 Chrysler Town AND Country problems
Owners have filed 33 complaints about the 1991 Chrysler Town AND Country with NHTSA between 1995 and 2011. The largest single group is the brakes.
The numbers
33
Complaints
2
Crashes reported
0
Fires reported
1
Injuries reported
112,000 mi
Median mileage at failure
Half of reported failures happened before this
0%
Failed under 36,000 miles
Inside a typical bumper-to-bumper warranty
How 1991 compares with every other Chrysler Town AND Country
Click any bar to open that year's report.
What breaks on a 1991 Chrysler Town AND Country
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
1 crashes, 0 fires
Median failure at 99,000 miles
Median failure at 104,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all complaints include one.
When owners complained
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
NHTSA investigations into the 1991 Chrysler Town AND Country
An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.
ALLEGED REAR LIFTGATE SUPPORT FAILURE
THE RETAINER BOLT OF THE REAR LIFTGATE SUPPORT CYLINDERS MAY SHEAR RESULTING IN SUDDEN COLLAPSE OF THE REAR HATCH DOOR.
ALLEGED REAR LIFTGATE SUPPORT FAILURE
THE RETAINER BOLT OF THE REAR LIFT GATE SUPPORT CYLINDERS MAY SHEER RESULTING IN THE SUDDEN COLLAPSE OF THE REAR HATCH DOOR.
SAFETY BLT LATCH OPERATION
STEERING WHEEL SEPARATION
AFTER AN EXTENSIVE INVESTIGATION AND ANALYSIS, CHRYSLER HAS IDENTIFIED THE DEFECT AS A FATIGUE FAILURE, ORIGINATION IN THE HEAT AFFECTED REGION OF THE PROJECTION WELDS OF THE STEERING WHEEL HUB TO STEERING WHEEL ARMATURE ATTACHMENT.THE HUB IS THE PORTION OF THE STEERING WHEEL ASSEMBLY THAT CONNECTS IT TO THE STEERING COLUMN SHAFT AND IS ATTACHED TO THE UNDERSIDE OF THE STEERING WHEEL ASSEMBLY BY 4 WELDS.IF CRACKS DEVELOP IN THE HEAT AFFECTED REGION OF THE WELDS AND PROPAGATE THROUGH THE STEERING WHEEL ARMATURE TO EACH OF THE WELDS, THE STEERING WHEEL CAN SEPARATE FROM THE HUB.THIS IS A SLOW PR...
ABS BRAKING SYSTEM FAILS
ABS BRAKING SYSTEM FAILS
LIFTGATE LATCHES
LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIVANS TOOK THE FORM OF STATIC AND DYNAMIC CRASH TESTING, ENGINEERING EVALUATIONS, COMPLAINT AND FIELD ANALYSES, AND REAL WORLD DATA ANALYSES.A TECHNICAL REPORT DISCUSSING THESE ANALYSES CAN BE FOUND IN THE ENGINEERING ANALYSIS TECHNICAL REPORT IN THE PUBLIC VIEWING FILE.CHRYSLER HAS ADVISED NHTSA THAT...
Recalls on the 1991 Chrysler Town AND Country
A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.
United States — NHTSA
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
VEHICLE DESCRIPTION: MINI VANS. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Risk: PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.
Risk: THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.
SEAT BELTS:FRONT:ANCHORAGE
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. THE CENTER REAR SEAT, RIGHT OUTBOARD SIDE, SAFETY BELT ANCHOR HOOK CAN BECOME UNATTACHED FROM THE BODY ANCHOR POSITION.
Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.
Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
STEERING: STEERING WHEEL/HANDLE BAR
THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Risk: IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.
Risk: IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITH REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
Risk: IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITHOUT REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
Risk: IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
RECALL RELATED, 96V099, VEHICLE INVOLVED IN SIDE COLLISION, IMPACT POSITION, SPEED 35MPH, ABS BRAKE FAILURE, REAR PASSENGER SIDE WHEEL OFF HWY, APPLIED BRAKES AND PEDAL WENT TO THE FLOOR. *AK
NHTSA complaint #806927 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
CROSSING THE HIGHWAY AND HIT BY OTHER VEHICLE ON SIDE LEFT REAR TAIL GATE POPPED OPEN AND RIDERS WERE EJECTED. TT
NHTSA complaint #970694 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1991 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THE ABS FUNCTION WAS CONSTANTLY ON WHICH MADE THE VEHICLE DIFFICULT TO DRIVE. THE DEALER STATED THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK) AND WOULD HAVE TO BE DIAGNOSED FOR THE FAILURE. THE CONTACT STATED PRIOR TO THE RECALL REPAIRS SHE HAD NOT EXPERIENCED A FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
NHTSA complaint #10407002 — an unverified report by a vehicle owner.
AIR BAGS
TL*THE CONTACT OWNS A 1991 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH, A POP SOUND WAS SUDDENLY HEARD AND THE AIR BAG DEPLOYED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TOWED TO THE DEALER. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE SEAT BELT SHORTED OUT. THE DEALER HAD AN ENGINEER INSPECT THE VEHICLE AND TAKE PICTURES. THE FAILURE AND CURRENT MILEAGES WERE 99,000.
NHTSA complaint #10242328 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1991 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE ABS FAILED TO OPERATE AND THE VEHICLE TOOK 20-30 ADDITIONAL FEET TO STOP. THE ABS LIGHT ILLUMINATED INTERMITTENTLY. WHILE AT THE DEALER ON FEBRUARY 15, 2008, THEY STATED THAT THERE WAS FAILURE WITH THE WIRING AND THE VEHICLE NEEDED A CYLINDER MODULE AND ELECTRICAL WORK. THE REPAIR WOULD COST APPROXIMATELY $200. THE CONTACT HAD THE VEHICLE REPAIRED, BUT THE FAILURE RECURRED. THE DEALER STATED THAT NOTHING FURTHER COULD BE DONE. THE FAILURE MILEAGE WAS 104,000 AND CURRENT MILEAGE WAS 118,000.
NHTSA complaint #10219198 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 1991 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE ABS FAILED TO OPERATE AND THE VEHICLE TOOK 20-30 ADDITIONAL FEET TO STOP. THE ABS LIGHT ILLUMINATED INTERMITTENTLY. WHILE AT THE DEALER ON FEBRUARY 15, 2008, THEY STATED THAT THERE WAS FAILURE WITH THE WIRING AND THE VEHICLE NEEDED A CYLINDER MODULE AND ELECTRICAL WORK. THE REPAIR WOULD COST APPROXIMATELY $200. THE CONTACT HAD THE VEHICLE REPAIRED, BUT THE FAILURE RECURRED. THE DEALER STATED THAT NOTHING FURTHER COULD BE DONE. THE FAILURE MILEAGE WAS 104,000 AND CURRENT MILEAGE WAS 118,000.
NHTSA complaint #10219198 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT:THE CONTACT RECEIVED NHTSA RECALL, CAMPAIGN 96V099000 CONCERNING ABS BRAKES. WHILE PULLING OUT OF A PARKING SPACE THE ABS ACTIVATED. THE VEHICLE WAS STOPPED WITHOUT INCIDENT. THE VEHICLE WAS REPAIRED UNDER THIS RECALL. HOWEVER, THE BRAKES FAILED TWICE WITHIN A WEEK. THE VEHICLE WAS REPAIRED AGAIN, AND THE CONTACT WAS AFRAID TO DRIVE THE VEHICLE.
NHTSA complaint #10143945 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
NHTSA RECALL 92V030000 CONCERNING BRAKE PUMP FAILURE. CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT VEHICLE WAS RECALLED, AND TO PROCEED TO THE DEALER FOR REPAIRS. CONSUMER HAD THE REPAIRS DONE, AND EXPERIENCED BRAKE FAILURE FOUR TIMES SINCE THE PUMP WAS REPLACED. ON EACH OCCASION THE PUMP WAS REPLACED WITH A DEFECTIVE PUMP.
NHTSA complaint #10105292 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE BRAKES ARE APPLIED THERE IS A DELAY BEFORE THE VEHICLE WILL STOP.
NHTSA complaint #10066930 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
THE BRAKE PEDAL BECAME HARD WHEN THE DRIVER MADE A SUDDEN STOP WHICH RESULTED IN EXTENDED STOPPING DISTANCES. THE DEALERSHIP REPAIRED THE VEHICLE BUT THE PROBLEM STILL EXIST. *NLM
NHTSA complaint #10040660 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
LOSS OF BRAKES --CAR IS EQUIPPED WITH ANTILOCK BRAKES --THIRD SEPARATE INCIDENT. *NLM
NHTSA complaint #10023158 — an unverified report by a vehicle owner.
TIRES:TREAD/BELT
TREAD SEPARATION ON FIRESTONE TIRE. REPLACEMENT TIRES BOUGHT IN 1999, LOW MILEAGE VEHICLE 18000 MILES ON TIRES - TREAD IS EXCELLENT. SECOND FAILURE - PREVIOUS IN 2002. SUPREME SI P205 70R15 DOT HYMO 552 019. BAR CODE 08492.
NHTSA complaint #10014014 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR ABOV EVEHICLE.
NHTSA complaint #750052 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE EXPERIENCED 3 EPISODES OF COMPLETE ABS FAILURE WHILE DRIVING, THE MANUFACTURER REFUSED TO RECTIFY THE PROBLEM UNDER RECALL 96V-099.
NHTSA complaint #750052 — an unverified report by a vehicle owner.
STEERING: STEERING WHEEL/HANDLE BAR
I'M TRYING SO HARD TO GET A DATABASE OF THE HISTORY OF RECALLS FOR MY CAR WITHOUT LUCK .CAN YOU HELP THANKS. NO SAFETY DEFECT LISTED.
NHTSA complaint #742459 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WHILE CLOSING SLIDING DOOR, DOOR CAME COMPLETELY OFF WITHOUT WARNING. MANUFACTURER NOTIFIED, AND GAVE CONSUMER A FILE # 8125457 CONCERNING INCIDENT.
NHTSA complaint #877163 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:STORAGE
VEHICLE SMELLED LIKE GASOLINE INSIDE OF VEHICLE. FUEL RAIL WAS DEFECTIVE. CONSUMER HAD A MECHANIC LOOK AT IT, AND WHEN HE LIFTED HOOD UP THERE WAS GASOLINE SPILLED ALL OVER ENGINE. DEALERSHIP WAS AWARE.
NHTSA complaint #874765 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
ON TWO OCCASIONS ENGINE BELT CAME OFF, REASON UNKNOWN. DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME.*AK
NHTSA complaint #841342 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
WHEN GETTING OUT OF THE VEHICLE DOOR'S WILL AUTOMATICALLY LOCK THE CONSUMER OUT OF THE VEHICLE.
NHTSA complaint #837339 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE
THERE IS AN OIL LEAK COMING FROM THE VEHICLE. ALSO, THE FRONT DOOR WON'T CLOSE, IS BROKEN AND AIR IS COMING INTO THE CRACKS OF THE DOOR. IN ADDITION, SEAT BELT ISN'T WORKING PROPERLY/VEHICLE WILL CUT OFF WITHOUT ANY PRIOR WARNING, AND CONSUMER HAS TO GET A JUMP/LIGHT KEEPS COMING ON AND OFF, AND DEALER CAN'T DETERMINE THE PROBLEM.
NHTSA complaint #833759 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THERE IS AN OIL LEAK COMING FROM THE VEHICLE. ALSO, THE FRONT DOOR WON'T CLOSE, IS BROKEN AND AIR IS COMING INTO THE CRACKS OF THE DOOR. IN ADDITION, SEAT BELT ISN'T WORKING PROPERLY/VEHICLE WILL CUT OFF WITHOUT ANY PRIOR WARNING, AND CONSUMER HAS TO GET A JUMP/LIGHT KEEPS COMING ON AND OFF, AND DEALER CAN'T DETERMINE THE PROBLEM.
NHTSA complaint #833759 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THERE IS AN OIL LEAK COMING FROM THE VEHICLE. ALSO, THE FRONT DOOR WON'T CLOSE, IS BROKEN AND AIR IS COMING INTO THE CRACKS OF THE DOOR. IN ADDITION, SEAT BELT ISN'T WORKING PROPERLY/VEHICLE WILL CUT OFF WITHOUT ANY PRIOR WARNING, AND CONSUMER HAS TO GET A JUMP/LIGHT KEEPS COMING ON AND OFF, AND DEALER CAN'T DETERMINE THE PROBLEM.
NHTSA complaint #833759 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT
THERE IS AN OIL LEAK COMING FROM THE VEHICLE. ALSO, THE FRONT DOOR WON'T CLOSE, IS BROKEN AND AIR IS COMING INTO THE CRACKS OF THE DOOR. IN ADDITION, SEAT BELT ISN'T WORKING PROPERLY/VEHICLE WILL CUT OFF WITHOUT ANY PRIOR WARNING, AND CONSUMER HAS TO GET A JUMP/LIGHT KEEPS COMING ON AND OFF, AND DEALER CAN'T DETERMINE THE PROBLEM.
NHTSA complaint #833759 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:ANCHORAGE
SEAT BELT RECALL WORK DENIED DUE TO MILEAGE.
NHTSA complaint #530320 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE STARTED TO OVERHEAT, BLOWING WHITE SMOKE & THEN STALLED. TOOK VEHICLE TO DEALER. WAS TOLD ENGINE HEAD GASKET CRACKED. MECHANIC PUT A GASKET ON ENGINE HEAD, BUT DID NOT REPLACE ENGINE. TRANSMISSION WAS REPLACED DUE TO FAILURE, SEALS WERE LEAKING. ENGINE PROBLEM STILL EXISTS.
NHTSA complaint #824330 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE STARTED TO OVERHEAT, BLOWING WHITE SMOKE & THEN STALLED. TOOK VEHICLE TO DEALER. WAS TOLD ENGINE HEAD GASKET CRACKED. MECHANIC PUT A GASKET ON ENGINE HEAD, BUT DID NOT REPLACE ENGINE. TRANSMISSION WAS REPLACED DUE TO FAILURE, SEALS WERE LEAKING. ENGINE PROBLEM STILL EXISTS.
NHTSA complaint #824330 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION REPLACED TWICE.
NHTSA complaint #515192 — an unverified report by a vehicle owner.