Buick Lacrosse vs Toyota Highlander
Both cars' complete complaint records, side by side.
Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.
| Measure | Buick Lacrosse | Toyota Highlander |
|---|---|---|
| Complaints on file | 2,918 | 7,124 |
| Model years covered | 2005–2019 | 1997–2026 |
| Worst model year | 2006 | 2019 |
| Best model year | 2018 | 2025 |
| Crashes reported | 150 | 701 |
| Fires reported | 88 | 86 |
| Injuries reported | 80 | 381 |
| Deaths reported | 1 | 10 |
| Most complained-about part | Electrical System | Transmission & Drivetrain |
| Share of complaints involving harm | 10.9% | 16.5% |
Buick Lacrosse by year
What breaks
Electrical System
595
20.4%
Lights
502
17.2%
Engine & Cooling
257
8.8%
Airbags
252
8.6%
Steering
229
7.8%
Brakes
144
4.9%
Suspension
142
4.9%
Transmission & Drivetrain
139
4.8%
Toyota Highlander by year
What breaks
Transmission & Drivetrain
988
13.9%
Brakes
745
10.5%
Engine & Cooling
713
10.0%
Electrical System
623
8.7%
Other & Unspecified
608
8.5%
Windows, Mirrors & Wipers
529
7.4%
Body & Structure
449
6.3%
Acceleration & Cruise Control
447
6.3%