Chrysler Concorde vs Mercury Sable

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Chrysler Concorde	Mercury Sable
Complaints on file	2,991	7,190
Model years covered	1993–2004	1984–2009
Worst model year	1999	2000
Best model year	2001	2005
Crashes reported	182	406
Fires reported	54	252
Injuries reported	130	264
Deaths reported	4	5
Most complained-about part	Engine & Cooling	Engine & Cooling
Share of complaints involving harm	12.4%	12.9%

Chrysler Concorde by year

463 484 330 236 189 213 422 364 112 72 40 66

93 94 95 96 97 98 99 00 01 02 03 04

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 763 25.5%

Transmission & Drivetrain 264 8.8%

Steering 255 8.5%

Brakes 232 7.8%

Fuel & Propulsion 217 7.3%

Electrical System 171 5.7%

Body & Structure 139 4.6%

Suspension 133 4.4%

Mercury Sable by year

1 55 105 189 300 220 346 517 981 534 485 391 326 243 302 578 528 541 251 75 112 2 81 27

84 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 08 09

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 1,423 19.8%

Suspension 988 13.7%

Transmission & Drivetrain 844 11.7%

Acceleration & Cruise Control 520 7.2%

Brakes 499 6.9%

Electrical System 472 6.6%

Body & Structure 341 4.7%

Steering 337 4.7%