FaultScore

Chrysler Pacifica vs Ford Taurus

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Chrysler Pacifica Ford Taurus
Complaints on file 10,659 23,971
Model years covered 2003–2026 1977–2019
Worst model year 2018 2000
Best model year 2024 2019
Crashes reported 336 1,482
Fires reported 141 685
Injuries reported 179 926
Deaths reported 6 38
Most complained-about part Engine & Cooling Engine & Cooling
Share of complaints involving harm 6.2% 13.1%

Chrysler Pacifica by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 2,402 22.5%
Electrical System 1,426 13.4%
Body & Structure 1,092 10.2%
Steering 725 6.8%
Suspension 493 4.6%

Ford Taurus by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 3,716 15.5%
Suspension 3,366 14.0%
Electrical System 1,721 7.2%
Brakes 1,501 6.3%
Steering 1,445 6.0%
Body & Structure 1,087 4.5%