Chrysler Pacifica vs Ford Taurus

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Chrysler Pacifica	Ford Taurus
Complaints on file	10,755	23,982
Model years covered	2003–2026	1977–2019
Worst model year	2018	2000
Best model year	2024	2019
Crashes reported	336	1,482
Fires reported	145	685
Injuries reported	181	926
Deaths reported	6	38
Most complained-about part	Engine & Cooling	Engine & Cooling
Share of complaints involving harm	6.2%	13.1%

Chrysler Pacifica by year

1 1,332 1,802 1,056 481 155 6 2,378 1,377 480 270 681 356 248 72 40 20

03 04 05 06 07 08 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 2,412 22.4%

Electrical System 1,443 13.4%

Transmission & Drivetrain 1,429 13.3%

Body & Structure 1,093 10.2%

Steering 755 7.0%

Other & Unspecified 728 6.8%

Fuel & Propulsion 643 6.0%

Suspension 493 4.6%

Ford Taurus by year

2 2 1 4 2 150 355 462 762 542 946 1,009 2,206 1,284 1,597 1,132 1,003 680 1,100 1,497 1,264 1,759 1,524 482 1,005 415 196 240 77 280 251 100 755 297 358 104 53 67 19

77 81 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 3,718 15.5%

Suspension 3,366 14.0%

Transmission & Drivetrain 3,035 12.7%

Acceleration & Cruise Control 2,128 8.9%

Electrical System 1,721 7.2%

Brakes 1,501 6.3%

Steering 1,445 6.0%

Body & Structure 1,088 4.5%